Tour Guiding (Midterm Reviewer) .pdf

MIDTERM REVIEWER TOUR GUIDING TOURISM (by WTO) TOUR GUIDE LEVELS As comprising the activities of persons travelling The level category shall serve an indicator of the to and staying in places outside their usual guides exper...

MIDTERM REVIEWER TOUR GUIDING TOURISM (by WTO) TOUR GUIDE LEVELS As comprising the activities of persons travelling The level category shall serve an indicator of the to and staying in places outside their usual guides expertise in the industry which can be environment for not more than one consecutive determined after due evaluation of his/her skill and year for leisure, business and other purposes. professional credentials TOURISM INDUSTRY - refers to the business of providing 1. Junior Guide - entry level or new guide. accommodation and associated services to the people visiting places. 2. Senior Guide – 6 years continuous guiding experience, commended by tour agencies and Elements of Tourism Industry: other tourism related business and have at Journey to the destination - Transportations least one foreign language. (Accessibility) Stay - Accommodations, Attractions, Activity and 3. Master Guide - 10 years continuous in Food. guiding experience, Trainor of newly guide, well commended by tourism industry. TOUR GUIDE – A person who manages and accompanies local or foreign tourists and other visitors within the TYPES OF TOUR GUIDES : country in order to provide needed information and 1. On-site Guide - they conduct tour for an hour explanations specially those relating to the history, or more at a specific building, place or site like archeology and culture of the place visited and in general, a museum curator who is well inform about any matter which may promote the country's tourism. the place. TOUR GUIDE (by DOT) – A Filipino or a permanent 2. Docents - these are guides who normally resident foreign national of the Philippines who guides volunteer for a small museum or archive and tourists, a foreign and or a domestic, for a fee, work for free. commission, or any other form remuneration of lawful 3. City Guide - they do city guiding and points the many different highlights of a city, usually CLASSIFICATION OF GUIDE (According to D.O.T) : doing this on a coach, van or any transport 1. Regional Guide – guides within specific region, service. There are some instances that guests province or city (e.g. Region IVB, Palawan or would go down and do some walking. Puerto Princesa City) 4. Driver - this refer to a tour guide and driver 2. Local Guide – guides within the specific site, at the same time. Performs guiding work attraction or community(e.g. Mt. Pinatubo, Puerto while driving. Princesa City) 5. Personal or Private Guide - their services is 3. Specialist Guide – posses special skills and on an on- call basis, for an individual or small technical knowledge for specific activities and/or group, exclusive. interest on any part of the Philippines(e.g. caving guide, mountain guide) 6. Specialized Guide - this refers to one who specializes in some areas such as arts, architecture, churches, flora and fauna, mountains etc. 7. Step on Guide - this relates to a guide who get on the DUTIES AND RESPONSIBILITIES OF A TOUR GUIDE bus at the destination to do the commentary normally 1. Provide information and explanations about about a certain facility, topic or site. the place or whatever you are showing them free from prejudice or propaganda. - product 8. Local Guide - this refer to a person who is competent of research. Explain it fairly enough to give information on a particular area or locality. 2. Avoid opinionated commentaries by making negative and insulting remarks that will 9. Staff Guide - this refers to the one who is embarrass the Philippine government, the permanently connected with a tour/travel agency and people, their culture and traditions. paid per day or monthly basis. 3. Ensure a factual presentation of information, 10. Free lance Guide – this refers to a guide who is not distinguish true stories, legends traditions, connected with tour/travel agency and is paid per trip rituals and opinion. basis only. 4. Act fairly and reasonably in all dealings with 11. Indigenous Guide – this guide is usually a member of colleagues, suppliers and co-workers in the a tribe, a native of a certain community who has a tourism industry. deep understanding of the cultural background of the people. 5. Always act with tact and diplomacy in dealing with the guest. 12. Naturalist Guide – refers to an expert on natural attractions such as caves, lakes, rivers, mountain, 6. Never report for duty when intoxicated w/ seascapes etc. alcohol. 13. Cruise ship Guide - cruise ship personnel in charge of 7. Never take advantage of your tourist who rely guiding onboard guest to tour in various department on you for guidance of the vessel. 8. Be prepared to attend to the guest needs and 14. Transfer Guide - also known as courier, usually in make sure that their visit will be a good charge of the meet and greet of tourists and guest, memory to keep. taking charge of the baggage and luggage to be transferred from point of arrival to point of send-offs. 9. Never allow yourself to be used by unscrupulous group and take advantage of 15. Tour Escort - accompanying tourists from the point your contact with the guests as their guide. of origin to the point of destinations and return to the point of origin acting as coordinators of the tour 10. Ensure guest is safe. activities for a specified number of days stated in the a. warn about plants that might cause tour package. some allergies to some people 16. Outbound Guide (tour leader) - this refers to b. elevation for those with vertigo or fear accompanying tourists from the point of origin to the of height / health problem point of destination and back to the point of origin acting as manager of the tour activities for a specified c. tropical sun / inclement weather number of days stated in the tour package. d. dogs, mosquito, monkeys and any animals that may harm your guest e. presence of pickpockets and snatchers in crowded places etc. 2 11. Protect the reputation of tourism in the country by Guides positions are pathfinders, protectors, making every guiding assignment a treat on the security escorts, and even bridges during this environment, wildlife, sights and monuments and era are stressed to ensure safe passage. local customs and sensitivities. A guide was paid a large fee, according to 12. Act as a representative of the country and the people Casson a historian, because he not only led to bring credit to the country's tourism. the way but also created safe behavior for the travelers. 13. Always remember that pimping or dealing with prostitution either directly or indirectly, is not part of your job to please your guest. Neither you should TOUR GUIDING IN THE RENAISSANCE think of it as source of extra income. AND GRAND TOUR Tour guiding during the Renaissance and the QUALITIES OF AN EFFECTIVE TOUR GUIDE Tour guide’s Grand Tour image was greatly Love of the country Proper Decorum enhanced during the Renaissance. People-loving Reasonable Sense of Leadership Assertive It was during this period that the Grand Tour, Passionate a prescribed route from England through Honesty Open-mindedness Resourcefulness France, Germany, Australia, Switzerland to Fairness in Treatment Organized Self-confidence Italy, was traveled by young men of the upper Tactfulness Humble classes from Britain. Good Health Polite Punctuality Thematic GRAND TOURIST - was expected to return from his Good Communicator travel with a broadened mind, good command of Sense of humor Patience foreign languages, self-reliance, a high development Able to focus Enthusiasm in taste, and a graceful manner. CICERONE - was expected to be articulate, multi- HISTORICAL BACKGROUND OF TOUR GUIDNG lingual, and well-versed in many subjects including history, literature, architecture, and current events. Tour Guide is one of the world’s oldest professions, it began evolutionarily and not VICESIMUS KNOX (an expert on education) - the revolutionary from the Ancient Empire, the ideal tour was a grave, respectable man of mature age Middle Ages, the Renaissance, and the Grand Tour who would watch over the morals and religion of his with the modern tour guide. pupil. TOUR GUIDING IN THE ANCIENT EMPIRE The Ancient Empire travel developed from 3000 TOUR GUIDING IN THE MODERN ERA BC to 500 A.D. During the 18th and 19th centuries, travelers to and within the New World were explorers Guides are named (in Greek language) ; rather than pleasure travelers. Periegetai - leaders around Exegetai - explainer The first travelers were ordinary often Proxemas - help people travel abroad. indigent explorers who traveled a lot to find a new way of life. TOUR GUIDING IN THE MIDDLE AGES The period between Rome’s fall and the Renaissance is known as the Dark Ages (500 A.D. and 1508 A.D.) Rome’s fall led to a decline in trade and the economy in general and a decline in travel desire. 3 THE TOUR GUIDE IN EUROPE England was one of the 1 countries to regulate and train guides. The competitive, aggressive approach by Tour Guides towards visitors and with each other prompted the London Country Council and the Regent State Polytechnic to open a training course for guides from 1936 to 1939. European Guides has been widely regarded as having the most advanced training and the highest guiding standards in the world. THOMAS COOK He is best known for founding the travel agency Thomas Cook & Son. He was also one of the initial developers of the "package tour" including travel, accommodations, and the like. With the opening of the extended Midland Counties Railway, he arranged to take a group of temperance campaigners from Leicester Campbell Street railway station to a teetotal rally in Loughborough, eleven miles away. On 5 July 1841, Thomas Cook escorted around 485 people, who paid one shilling each for the return train journey, on his first excursion. This is sometimes reported as the world’s first railway excursion. 1850 he planned his first excursion abroad, when he took two groups on a ‘grand circular tour’ of Belgium, Germany, and France, ending in Paris for the Exhibition 4 Huhu 5 Huhu 6 Huhu 7 8