Topic 1: Introduction to Management Notes PDF
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This document provides introductory notes on management, covering topics like organizational structure, management functions, different types of managers, interpersonal and informational roles, and essential management skills. It also touches upon challenges like globalization and ethical considerations within a business context.
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Topic 1 : Introduction to Management Organisation A group of people working together to achieve a goal Characteristics Have a clear goal Collaboration Systematic structure Aim to serve society (Make the world better) Management Is the process of eff...
Topic 1 : Introduction to Management Organisation A group of people working together to achieve a goal Characteristics Have a clear goal Collaboration Systematic structure Aim to serve society (Make the world better) Management Is the process of effective and efficient managing resources to achieve goal Importance Achieve Goal Efficiency use of resources Maintain balance within organisation Addressing challenges Contributes to society Function (POLC) Planning (Define goal and strategy) Organizing (Organising task) Leading (Direct and motivate your team) Controlling (Monitor the activities) Manager Responsible in managing the four management function Level of Management Top Level (Overall management) Middle Level (Manage lower level managers) Lower Level/First-Line (Manage non-manager employee) Types of Manager General Manager Manages multiple department Functional Manager Manages specific department Roles Interpersonal Roles (Interacting with people) Leader (Gives motivation) Figurehead (Face of the company) Liaison (Act as a middle man in different group) Informational roles (Focus on sharing and using information) Monitor (Monitor the organization performances) Disseminator (Share information to others) Spokesperson (Represent the company on the outside) Decisional Roles (Involves making decisions) Entrepreneur (A person who look for new opportunities and innovation) Disturbance handler (Deals with conflict) Resource allocator (Decide how to manages resouces) Negotiator (Negotiate with other people for deals) Skills of Management Technical Skills Able to use techniques and skills Suitable for lower level manager Human Skills Able to work with others Suitable for middle level manager Conceptual Skils Able to analyse situations by how different parts of department can work together Suitable for higher level manager Challenges faced Internet and Information technology Keep up with changes Hacking Risk Globalization Competition Cultural differences Diversity and Intellectual Capital Diversity team Utilizing knowledge Ethical Practice and Social Responsiveness Building trust Solving social issues
