TFS Capt Exam 2024 - All SOG.pdf

STANDARD OPERATING GUIDELINE BREAKDOWN OF APPARATUS (ON THE ROAD/RESPONDING) Date Issued: December 14, 2022 Rescinds: March 29, 2019 Section: Apparatus File Code: A-BREA PURPOSE To provide all Toronto Fire Services (TFS) personnel a guideline for managing mechanical breakdowns of apparatus and other vehicles. RESPONSIBILITY Drivers are responsible for notifying Company Officers immediately following discovery of mechanical deficiencies. Company Officers shall be responsible for arranging repairs to TFS apparatus. District Chiefs shall be responsible advising the Platoon Chief of all apparatus breakdowns. Platoon Chiefs shall be responsible to authorize the contact of the On-Call Mechanic. Mechanical Division is responsible for all alterations and significant repairs to fire service apparatus and vehicles. GUIDELINES 1. Breakdown Notifications Company Officers in charge of an apparatus unable to respond due to mechanical failure (while in the fire station or while responding to an emergency) shall notify the Communications Centre immediately in order to have an alternate apparatus dispatched. If in the fire station, the Company Officer shall contact the District Chief immediately to inform him/her of the situation. The District Chief shall notify the Platoon Chief. If on the radio, due to inaccessibility to a telephone, the Company Officer shall request the Communications Centre contact the respective District Chief to inform him/her as to the status and location of the apparatus. If accessible via telephone, the Company Officer shall contact the Communications Centre and request to be linked to the District Chief. The District Chief shall then be advised as to the status of the apparatus, measures that have been taken, location of apparatus, and the need for File Code: A-BREA Page 1 of 3 STANDARD OPERATING GUIDELINE additional personnel for any assistance The Company Officer shall make every effort to reach a telephone in order to communicate the specific details of the failure of the apparatus to the Mechanical Division via the Communications Centre. NOTE: It is the sole discretion of the Platoon Chief, when the Mechanical Division is not open, if the On-Call Mechanic should be contacted to ascertain whether an on- site visit by the Mechanic is feasible. The Platoon Chief will check the availability to respond to the following emergency situations involving apparatus and equipment:  A department vehicle has been involved in an accident where significant damage or personal injury has occurred  If the accident is serious in nature, has resulted in a critical injury, or if a mechanical fault is suspected (The Platoon Chief will also notify the Division Chief of Mechanical, as well as the required representatives of the TFS Health and Safety Committee)  When a department vehicle has become disabled on a roadway or private property, and will require either an on-call mechanic or the services of a towing company to safely return the vehicle to our repair facility  When a department emergency response apparatus / vehicle must be removed from service and it is not possible to take a unit out of service, switch over to a spare apparatus / vehicle or move the crew  For the refueling / service / mechanical verification of apparatus that are involved in a long duration incident/multiple alarm call 2. Towing Only the Mechanical Division or the Platoon Chief shall authorize towing apparatus. Towing shall be arranged through the TFS Communications Centre. 3. Cold Weather Apparatus equipped with water tanks and immobile on the road during below freezing temperatures shall leave apparatus at idle speed, engage the fire File Code: A-BREA Page 2 of 3 STANDARD OPERATING GUIDELINE pump and circulate water in order to prevent damage due to freezing. Apparatus equipped with water tanks and immobile on the road during below freezing temperatures and unable to engage the fire pump shall: (a) Remove all suction and outlet covers. (b) Open and Drain; i. Fire pump ii. Water supply tank iii. Suction inlet valves iv. Discharge outlet valves (c) All inlet and outlet valve controls should be left in the open position in order to prevent freezing. Every effort should be made by the crew to direct water away from vehicular and pedestrian traffic areas by using fire hose as drain hoses directed into sewer drains. 4. Personnel All personnel shall remain with the apparatus until such time as the apparatus is repaired and capable of returning to the fire station unless otherwise instructed by the District Chief. 5. Safety Hazard lights shall be engaged where apparatus are immobile on roadways. Pylons, flares or other road markers shall be deployed where necessary in order to guarantee the safety of the public, TFS personnel and apparatus. ATTACHMENT(S) N/A RELATED SOGS A-HIST — History Report and Record Log A-MAIN — Maintenance and Repair to Apparatus and Vehicles A-PARK — Apparatus Left Parked or Unattended A-PW&C — Pumper Operations — Warm and Cold Conditions A-SECU — Securing and Locking Vehicles G-FAIL — Failure to Respond File Code: A-BREA Page 3 of 3 STANDARD OPERATING GUIDELINE CHANGEOVERS OF APPARATUS TO AND FROM RESERVE UNITS Date Issued: October 14, 2022 Rescinds: March 29, 2019 Section: Apparatus File Code: A-CHNG PURPOSE To provide Toronto Fire Service Personnel (TFS) with a guideline for Changeovers of Apparatus to and from Reserve Units. RESPONSIBILITY Firefighters responsible for driving shall take a complete inventory of all equipment and record each item transferred during the changeover and shall conduct a complete inspection of the apparatus. Company Officers are responsible for ensuring changeovers are conducted in accordance with this guideline and reserve apparatus located in their fire station are reported to the Communications Centre. Company Officers are responsible for ensuring all equipment removed from their apparatus that could not be carried on the reserve unit while stored in the respective fire station is inventoried and accounted for every shift. Communications Centre Officers shall be responsible for posting the location of spare apparatus. GUIDELINES 1. Changeovers The Driver of any apparatus, in consultation with his/her Company Officer shall make the determination regarding the road worthiness of an apparatus. The Company Officer shall consult with the Mechanical Division regarding the prospect of immediate repair to any apparatus. Apparatus shall be subject to changeover in the event of failure of major fire operations components (e.g. pump, etc.) or mechanical devices (e.g. emergency lights, etc.) that compromise the safety of the operation of the apparatus. Aerials with mechanical failure of the aerial devices shall be exempt from #3 when the District Chief, Platoon Chief and Communications are advised of the status of the Aerial apparatus and its operation is for the exclusive use of the equipment. This condition should be a last resort or temporary measure only. File Code: A-CHNG Page 1 of 4 STANDARD OPERATING GUIDELINE In the event an apparatus is removed from service due to safety or mechanical concerns, the Company Officer shall notify the District Chief immediately. The changeover location shall be determined by the District Chief in consultation with the Company Officer and the Mechanical Division. Before commencing a changeover the vehicle to be loaded shall be inspected and operationally tested to ensure the condition of the apparatus meets the requirements of emergency operations. All Firefighters shall participate in the changeover procedure. The apparatus or vehicle being changed over shall be completely emptied of equipment and fire hose. No equipment shall be left aboard an apparatus being changed. Equipment that cannot be carried aboard the changeover apparatus (due to capacity, etc.) shall be completely inventoried and securely stored in the respective fire station. The equipment inventory that cannot be carried aboard the changeover apparatus (due to capacity, etc.) will be checked daily and signed off by the Company Officer of that apparatus. Any equipment missing will be brought to the attention of the district Chief and an investigation will commence immediately. The Driver of the apparatus shall keep a written inventory of all items transferred and their placement aboard the Reserve Apparatus. All equipment transferred shall be under the direct supervision of the Driver of the apparatus and Company Officer. At the fire station, the written inventory shall be stored in the respective Company Officer’s area in order to make it available and conspicuous to other Platoons assigned to the apparatus. All spare apparatus are outfitted with aluminum brackets to hold front line truck number plates. The purpose of these plates is to enhance the identification of spare apparatus at an emergency scene, clearly identifying the crew using the spare. All front line TFS trucks will be issued identification plates with their apparatus number, two (2) for use with a spare truck. The plates are to be kept in the Captain`s office until required. Each spare apparatus has two (2) brackets installed, one at the front and one at the rear as shown below. During changeovers, Identification plates are to be installed on the spare apparatus by simply sliding the plate into the brackets. Plates are to be removed as part of the process to change equipment back to your regular truck. File Code: A-CHNG Page 2 of 4 STANDARD OPERATING GUIDELINE 2. Notification The District Chief shall consult the Platoon Chief to explore operational considerations such as movement of personnel or apparatus during the changeover procedure. The Company Officer shall notify and continue to update the Communications Division regarding the status of the changeover procedure. The Company Officer shall initiate a radio identification change(s) with the Communications Centre to correctly identify the vehicle. For situations where the functionality of the vehicle changes, the vehicle radio identifier will be changed as follows: (a) Specialty aerial devices (e.g. Tower, Platform, etc.) replaced with a spare Aerial. Example: Tower 333 would change their mobile and portable radio identifiers to A333. (b) An Aerial replaced by a Pumper E.g.: A215 would change their mobile and portable radio identifiers to P215C, using the Charlie designation to indicate the change in vehicle type. In both situations the Incident Commander is made aware of the change in vehicle type and functionality. For situations where the capability of the vehicle changes, the Officer must review the Attributes and Equipment and report any changes to the District Chief, who will in turn update the Communications Captain: (a) A Rescue using a Pumper, but lacking their Rescue/Auto Extrication equipment would remove the Rescue attribute. The Rescue will be selected for dispatch as a Pumper Class vehicle, with another Rescue being dispatched to fulfill the Rescue/Auto Extrication requirement. 3. Apparatus Removed from Service Apparatus removed from service shall be stored inside whenever possible. In the event an apparatus must be stored outside the apparatus shall be prepared so as to ensure the apparatus will not be damaged by the exposure to elements. This includes, but is not limited to the following: (a) Draining all water from the water tank and pump. (b) Opening all valves and drains and leave open. (c) Removing all inlet and outlet caps. File Code: A-CHNG Page 3 of 4 STANDARD OPERATING GUIDELINE (d) Leaving all control valves open (e) Closing doors, windows and cabinets. Once removed from service, the apparatus shall be tagged with the Fire Apparatus Removal from Service Tag. The Fire Apparatus Removal from Service Tag is to be filled out by the Officer in charge of the vehicle being removed from service and left in the Driver’s window with the "OUT OF SERVICE" side facing out; regardless if the vehicle has been left in a fire station, at the Mechanical Division, or another location. It is understood that apparatus may be required to be removed from service at any time of day if there is a safety concern. The Fire Apparatus Removal from Service Tag does not circumvent any of the regular reporting structure practices. The purpose for the Fire Apparatus Removal from Service Tag is to accurately do the following: (a) Confirm the reasons a vehicle was removed from service. (b) Ensure all water is drained from the system to prevent freezing damage. (c) Eliminate the chance of an unsafe vehicle being used for service when another crew (that may then be off shift) has removed it for safety reasons. 4. Apparatus Returned to Service When an apparatus is returned to service and changed over the reserve apparatus shall be returned to its designated fire station or to the Mechanical Division. Reserve apparatus removed from service as a result of a changeover should be left in a state of cleanliness. Any deficiencies shall be reported to the Mechanical Division. 5. Safety All personnel participating shall be wearing approved safety footwear during the changeover procedure. All personnel shall abide by rules of safety during the changeover procedure. ATTACHMENT(S) N/A RELATED SOGS A-MAIN – Maintenance and Repair to Apparatus and Vehicles A-BREA – Breakdown of Apparatus File Code: A-CHNG Page 4 of 4 STANDARD OPERATING GUIDELINE COLLISION INVESTIGATION/REPORTING FOR TFS VEHICLES AND TORONTO FIRE SERVICE PERSONNEL Date Issued: October 10, 2023 Rescinds: April 13, 2023 Section: Apparatus File Code: A-COLL PURPOSE To provide all Toronto Fire Services (TFS) personnel with the proper guidelines to follow when involved in a collision and during the reporting procedure. RESPONSIBILITY All TFS personnel are responsible for following proper guidelines when involved in a collision and during the reporting procedure. Officers/drivers are responsible for ensuring personnel follow proper guidelines when involved in a collision and during the reporting procedure. District Chiefs shall review all TFS Vehicle Collision Reports with the Officer/driver and crew members/personnel of the apparatus/vehicle submitting a collision report and shall ensure that documents are properly signed and legible. GUIDELINES 1. General To establish guidelines for managing the occurrence of collisions and the process of investigating and reporting collisions involving TFS vehicles driven by Toronto Fire Services personnel. Reporting criteria for Toronto Police contained in the SOG outlines when TFS can expect police to respond to a collision. When TFS responds to a collision that does not involve TFS vehicles, the listed conditions found in the TFS Vehicle Collision Checklist should be referenced in order to provide information/direction to the parties involved. 2. Collisions While Responding In collisions while responding to a life-threatening emergency (medical, fire, etc.), and the apparatus/vehicle involved is the primary responding vehicle, the Officer may elect to leave a firefighter at the collision scene with a TFS Vehicle Collision Checklist (see attachment) and then continue to proceed to the dispatched incident. NOTE: The TFS vehicle may leave the scene ONLY when the collision does not meet the “At-Scene” collision criteria. File Code: A-COLL Page 1 of 8 STANDARD OPERATING GUIDELINE The TFS vehicle shall return to the scene of the collision as soon as possible. Collisions involving TFS vehicles shall be immediately reported to the TFS Communications Centre. The Communications Centre shall be advised as to the response status of the apparatus/vehicle by the Officer or driver. The Communications Centre shall request any additional assistance as needed. NOTE: An Emergency Incident Report (EIR) shall be created for any and all collisions involving TFS vehicles and/or damage that is caused to a TFS vehicle by notifying the Communications Centre, who will in turn, assign an Incident Number to the respective EIR. 3. All Collisions TFS Vehicle Collision Checklists (2) shall be kept in the vehicle with the vehicle registration permit (copy) and the original vehicle insurance. The Officer/driver of the vehicle is responsible for ensuring that all information required by the TFS Vehicle Collision Checklist is gathered. Do not discuss the collision with anyone other than the investigating Police Officer or TFS personnel. Personnel shall never admit fault. The respective District Chief shall be notified immediately by the Communications Centre for collisions involving TFS vehicles. The respective Platoon Chief/Division Chief shall be immediately notified by the Communications Centre or by the TFS Officer/driver. Do not move the vehicles unless absolutely necessary, or until the TFS Chief Officer or Police Officer instruct to do so. Determine the following as per the TFS Vehicle Collision Checklist: (a) Who: Who was involved? Who was a witness? Who else has information critical to the occurrence? (b) What: What happened? Include facts only (direction, speed, attitudes, conditions, observations). (c) When: Exact time and date. (d) Where: Exact location (map to be drawn on the TFS Vehicle Collision Report/Description of Events, Form B). (e) How: How did it happen? (f) Why: Discover the true reason. File Code: A-COLL Page 2 of 8 STANDARD OPERATING GUIDELINE Critical Incident Stress (CIS) debriefing is available to any TFS personnel involved in a significant personal injury collision, upon request. TFS Chief Officers shall ensure that crew members are aware that the CIS Team is available. 4. “At-Scene” Collision Criteria Police will not automatically attend a collision if it involves a fire apparatus/vehicle. Police and a TFS Chief Officer shall be requested to respond to collisions involving any TFS vehicles that include any of the following: (a) An injured involved party requires transportation by Toronto Paramedic Services immediately following the collision. (b) Death. (c) Suspected or reported criminal activity. (d) Suspected or known consumption of alcohol/drugs by involved drivers. (e) A vehicle transporting a load of dangerous goods where the load has been compromised. (f) A person who is found to be suspended, unlicensed, or not within the class of motor vehicle being operated. (g) A motor vehicle found to be without insurance through admission or verification that no insurance exists (excludes simply not having a valid insurance card at the scene). (h) Damage to private, municipal or highway property (involving any property other than a vehicle). (i) Damage caused directly or indirectly from a police pursuit. (j) Collisions that are reported and/or have occurred between 00:00 and 06:00 hours where the vehicle is not drivable. (k) Pedestrian, cyclists, and wheeled devices. (l) All Service Vehicle Collisions (SVC). (m) Any collision originally sent to the Collision Reporting Centre (CRC) where the injured driver requires hospitalization prior to the completion of the CRC investigation. In the event of a collision, a TFS Vehicle Collision Checklist should be referenced and is available in TFS apparatus/vehicles. SECTION 7 identifies a collision that meets the “At-Scene” collision criteria. The respective Platoon Chief/Division Chief shall be requested to immediately respond to collisions involving any of the following: (a) Any fatality or personal injury is involved (civilian or TFS personnel). (b) Serious collision (obvious high dollar loss, i.e., over $10,000) has occurred with no injuries. (c) When the Officer/driver expect litigation may occur. File Code: A-COLL Page 3 of 8 STANDARD OPERATING GUIDELINE 5. Collision Reporting Centre (CRC) Criteria Any minor collision that does not meet the “At-Scene” collision criteria above and therefore does not require police to attend, requires the driver to report to a Collision Reporting Centre (CRC) to complete a collision report. As per the Highway Traffic Act, the driver is normally required to report the collision to the CRC within 48 hours of the collision, however, special considerations have been extended by police to emergency service workers to allow them more time to report the collisions. In the event of a minor collision that does not meet the “At-Scene” collision criteria, the following process shall be followed: (a) The Communications Centre shall be notified immediately of the incident. (b) The respective District Chief will be contacted by Communications staff and informed of the collision. They will respond to the scene at their discretion as circumstances dictate. (c) The Officer/driver will exchange all required documentation with the other involved party (driver’s license, vehicle permit information, and insurance). (d) Once approved by the Platoon Chief/Division Chief, TFS apparatus/vehicles may be taken to a CRC for the purpose of completing a collision report. (e) If not able to attend the CRC on the day of the collision, the driver of the vehicle involved in the collision will be required to attend one of the CRC’s no later than their next scheduled shift. (f) If the driver elects to attend the CRC on their own time and at their own expense, the CRC may require them to return with the vehicle involved (this is at the discretion of the CRC staff). (g) The CRC’s will provide expedited service to drivers of emergency vehicles who are ON DUTY and identify themselves as such. Toronto Police Services operate out of 2 CRC’s in the City of Toronto: NORTH DISTRICT EAST DISTRICT Open 7 days a week Open 7 days a week 8:00 a.m. to 10:00 p.m. 8:00 a.m. to 10:00 p.m. 113 Toryork Dr. 39 Howden Rd. (Finch and Weston Rd) (Lawrence East and Birchmount) 416-808-3960 416-808-4960 File Code: A-COLL Page 4 of 8 STANDARD OPERATING GUIDELINE Ontario Provincial Police operate out of 1 CRC facility in the City of Toronto. For collisions that occur on any 400 series highways, crews MUST attend the OPP Highway Safety Division – Toronto facility, not the CRC facilities identified in 5.4. OPP Highway Safety Division – Toronto 2682 Keele Street, Toronto, M3M 3G5 416-235-4981 Monday to Friday 7:00 a.m. to 8:00 p.m. Saturday and Sunday 11:00 a.m. to 8:00 p.m. TFS Vehicle Collision Report (Form A) and TFS Vehicle Collision Report/Description of Events (Form B) shall be completed regardless of the amount of damage involved. Forms are to be completed using TFS station computer (no handwritten reports will be accepted). The diagram portion of Form B will be competed using a straight edge and a legend to highlight additional information. ALL incidents causing damage to a TFS apparatus/vehicle that do not involve vehicular movement shall be reported on the TFS Vehicle Collision Report (Form A). The Officer/driver of the apparatus/vehicle shall be responsible for gathering all pertinent information and completing all reports as soon as possible and prior to going off shift. Exchange insurance, registration, apparatus information, etc., with the driver of the other vehicle(s) involved and make note of same for inclusion on the TFS Vehicle Collision Report, found below. Upon return to the fire station/assigned workplace, the Officer/driver shall ensure that the TFS vehicle Collision Report (Form A) and Vehicle Report/Description of Events (Form B) are filled out and include all available information. Each crew member, if any, (including the Officer), if requested, shall complete a TFS Vehicle Collision Report/Description of Events (Form B), with Witness Account box checked. The respective District Chief shall use the TFS District Chief Collision Checklist/Synopsis Form to ensure that all paperwork is obtained, completed, and is legible. District Chiefs shall ensure that their synopsis and all File Code: A-COLL Page 5 of 8 STANDARD OPERATING GUIDELINE documents are professional as they are legal documents. The respective District Chief shall ensure that all documents listed below are properly signed before delivering them to the Platoon Chief/Division Chief: (a) TFS Vehicle Collision Report (Form A). (b) TFS Vehicle Collision Report/Description of Events (Form B). (c) Police Reports/CRC Collision Report. (d) Any witness statements (completed on TFS Form B). (e) Any additional documentation pertaining to the collision, including EIR, Casualty Reports, WSIB (Quattro Safety) Reports. (f) Hard copy of TFS District Chief Checklist/Synopsis Form. The respective Platoon Chief/Division Chief shall review all documents ensuring accuracy, completion, and legibility. The Platoon Chief/Division Chief shall then sign both the TFS Vehicle Collision report (Form A) and TFS Vehicle Collision Report/Description of Events (Form B) and forward them to the TFS Driver Training Section as soon as possible via email to: [email protected]. The respective Platoon Chief/Division Chief shall email the TFS Vehicle Collision Report (Form A) as soon as possible to the Mechanical Division, at: [email protected]. The respective Platoon Chief /Division Chief shall forward the TFS District Chief Checklist/Synopsis, via email, to the respective Division Commander, if requested. The respective Platoon Chief/Division Chief shall send, via interoffice mail, the original signed and completed copies of Form A and Form(s) B to the TFS Driver Training Section, as soon as possible, to: TFS Driver Training Section Training Division East Training Centre 4562 Sheppard Ave E Toronto, ON M1S 1V2 File Code: A-COLL Page 6 of 8 STANDARD OPERATING GUIDELINE Upon request, the Driver Training Section shall forward copies of all related documents to: (a) Respective Division Chiefs – Mechanical (b) Respective Division Commander/Division Chief 6. Review of Reports by Officers District Chiefs shall review all TFS Vehicle Collision Reports with the personnel of the vehicle/apparatus submitting a collision report. These reports are to be signed off and filed in the office of the respective Platoon or Division Chief. District Chiefs should share any lessons learned from these reviews with their respective personnel and the Driver Training Section/Driver Review Committee to assist in the prevention of collisions in the future. Reviews by Officers shall encompass the collision itself, identifying the base cause and necessary actions to take in order to prevent similar occurrences. All applicable TFS documents should be reviewed during the process. All collisions shall be reviewed by the Driver Training Section/Driver Review Committee to determine if improvements can be made to current TFS procedures and to educate all TFS personnel as a result of lessons learned. 7. Follow Up Investigation/Cause Determination The investigation shall be approached with an open mind. Collision investigation is an exercise for fact finding, not fault finding. All facts shall be gathered. Collision Investigation follow up shall be conducted by the respective Platoon Chief/Division Chief/Driver Training Section/Driver Review Committee. The Driver Training Section shall be requested to review the driving record of the driver involved in the collision. A driver involved in a collision shall be removed from Emergency Response Driving until such time the collision reports have been reviewed by the Platoon Chief/Division Chief/Driver Training Section/Driver Review Committee. Removal of the driver will be based on information within the collision reports, type of collision and any previous collisions that the driver may have had. Return to Emergency Response Driving will be based on review and/or on-road driving assessment and at the discretion of the Platoon Chief/Division Chief/Driver Training Section/Driver Review Committee. The Platoon Chief/Division Chief/Driver Training Section/Driver Review Committee may request a meeting with the driver involved and the Chief File Code: A-COLL Page 7 of 8 STANDARD OPERATING GUIDELINE Officer who investigated the collision to review the data and circumstances involving the collision. Copies of all police reports shall be requested from Toronto Police/OPP, as required during the investigation process. The Platoon Chief/Division Chief/Driver Training Section/Driver Review Committee shall determine if the collision was preventable or non- preventable. 8. Inquires Questions should be directed to the Driver Training Section at [email protected]. ATTACHMENT(S) TFS Vehicle Collision Checklist Vehicle Collision reporting – District Chief Checklist/Synopsis Vehicle Collision Report (Form A) Vehicle Collision Report/Description of Events (Form B) RELATED SOGS G-CRIS – Critical Incident Stress (CIS) Team File Code: A-COLL Page 8 of 8 STANDARD OPERATING GUIDELINE DRIVERS LICENCE – LICENCING/LOSS/SUSPENSION Date Issued: March 29, 2021 Rescinds: March 29, 2019 Section: Apparatus File Code: A-DRI (L) PURPOSE To provide all Toronto Fire Services (TFS) personnel with an understanding of licencing requirements for TFS apparatus and other vehicles. RESPONSIBILITY All TFS personnel have the responsibility to possess and maintain a valid Ontario Driver’s Licence relative to the legal requirements of the vehicle they are assigned to drive. Company Officers are responsible for ensuring that crew members assigned to drive TFS apparatus possess a sufficient licence. District Chiefs shall notify their respective Platoon Chiefs of any employee with a licence that becomes invalid. GUIDELINES 1. Driver's Licence 1.1. Personnel driving TFS apparatus or other TFS vehicles shall possess a valid licence for the proper “Class” of the vehicle to be driven.1 1.2. Any Driver operating a vehicle equipped with Air Brakes shall have a licence with an Air Brakes “Z” Endorsement.2 1.3. Drivers shall be in compliance with “Conditions” specified on their respective licence while operating any TFS vehicle.3 1.4. All TFS personnel listed shall maintain a driver's licence of a minimum Class “D” qualification with an Air Brakes “Z” Endorsement: I. Operations Fire Fighters (including Acting Captains); II. HUSAR team members; III. Mechanical staff (excluding Marine Engineers); IV. Training and Technical Operations staff 1 Highway Traffic Act, Revised Statutes of Ontario, 1990, Chapter H.8, Sec./art. 53.(1). 2 HTA, Chapter H.8, Sec./art. 32.(3). 3 HTA, Chapter H.8, Sec./art. 32.(9). File Code: A-DRI(L) Page 1 of 3 STANDARD OPERATING GUIDELINE 2. Personnel to Carry Licence When Driving 2.1. Personnel driving TFS apparatus or other vehicles shall carry their licence “at all times while he or she is in charge of a motor vehicle...” 4 2.2. A photocopy of a licence is deemed to be acceptable. 3. Operations Division Verifications of Licence 3.1. Drivers shall indicate with their initials in the applicable area of the Vehicle Inspection report that they are in possession of a valid Driver's Licence applicable for the vehicle they are assigned to drive. 3.2. The Operations Division Company Officer is responsible for inspecting the Vehicle Inspection report to ensure their driver is in possession of a valid Driver's Licence applicable for the vehicle they are assigned to drive. 4. Support Division Verifications of Licence 4.1. Company Officers and Supervisors in TFS Support Divisions are responsible for verifying on a quarterly basis that each employee under their supervision is in possession of a valid licence. 4.2. This verification check shall be performed during the first week of the following: a) January b) April c) July d) October 4.3. In the event an employee is absent when licences are verified by Company Officers or Supervisors, this verification shall occur on the next shift the employee is on duty. 5. License Suspension 5.1. No employee shall drive or move a TFS vehicle if not in possession of a valid licence of the proper class and endorsement. 5.2. In the event an individual's licence becomes invalid for any reason such as loss or suspension, it is the employee's responsibility to notify the Company Officer or other immediate Supervisor. 5.3. Upon learning of an employee with an invalid licence, the Company Officer shall notify the District Chief. 5.4. Upon learning of an employee with an invalid licence, the Supervisor of a Support Division employee required to operate any TFS vehicle shall ensure the Division Chief is immediately notified. 5.5. District Chiefs shall notify their respective Platoon Chiefs of any employee with a driver’s licence that is invalid. Platoon Chiefs shall forward details of each occurrence to the Division Commander. Supervisors shall forward details of each occurrence to the Division Chief. 4 Highway Traffic Act, Revised Statutes of Ontario, 1990, Chapter H.8, Sec./art. 33.(1). File Code: A-DRI(L) Page 2 of 3 STANDARD OPERATING GUIDELINE Failure to comply with this policy as outlined may result in disciplinary action. ATTACHMENT(S) N/A RELATED SOGS A-DRI(A) — Driver’s Licence — Driving Ambulances A-DRI(T) — Driver’s Licence Tests for Class “D” and “Z” Endorsement A-INSP — Inspection of Vehicles File Code: A-DRI(L) Page 3 of 3 STANDARD OPERATING GUIDELINE DRIVING CONDUCT (NON-EMERGENCY) Date Issued: December 8, 2020 Rescinds: April 11, 2018 Section: Apparatus File Code: A-DRV(C) PURPOSE To provide all Toronto Fire Services personnel realistic and attainable care and control goals for the apparatus drivers for non-emergency driving operations. RESPONSIBILITY Any TFS personnel acting as a driver or potential driver must be thoroughly familiar with their apparatus and with the laws and rules governing its operation. Company Officers are responsible for ensuring that each member of their crew assigned the responsibility of driving are adequately trained and drives in a safe and proficient manner. Drivers of TFS vehicles in non-emergency situations are responsible for all fines/charges issued on TFS vehicles. Where the driver cannot be determined, fines are the responsibility of the staff persons in the vehicle, or the Captain or Acting Captain of the section where the vehicle is assigned (who is responsible for keeping a vehicle log). GUIDELINES 1. Driving Conduct 1.1. At no time shall a driver compromise the safety of the crew or the public. 1.2. TFS apparatus drivers shall be in complete control of their vehicle at all times and shall operate at a rate of speed that is prudent to traffic, weather and the activity around them. 1.3. Defensive driving shall be practiced by all TFS personnel. 1.4. Headlights shall be kept on at all times while driving. 1.5. Drivers shall operate apparatus in a manner that respects the care and mechanical preservation of the vehicle. 1.6. Drivers shall obey the Highway Traffic Act (HTA). 1.7. Drivers shall obey municipal traffic regulations and signage except as allowed by the Highway Traffic Act. 1.8. Drivers shall be knowledgeable of the effect of weight and speed of their apparatus as related to braking and total stopping distance. 1.9. Drivers shall be considerate of vehicular and pedestrian traffic. 1.10. Drivers must be knowledgeable of proper guidelines to be followed if involved in a collision. All required TFS reports of the incident shall be completed upon returning to the fire station. File Code: A-DRV(C) Page 1 of 3 STANDARD OPERATING GUIDELINE 1.11. When an emergency situation exists that requires apparatus to relocate (e.g. fill-in, etc.) it shall be done in a non-emergency mode. 1.12. “During non-emergency travel, emergency warning lights shall not be used.”1 1.13. Sirens shall not be used during non-emergency travel. 1.14. Drivers shall drive within the posted speed limit and at a rate of speed prudent to traffic, weather and conditions around them, while maintaining complete care and control of their apparatus. 1.15. Drivers shall be knowledgeable of the handling characteristics of large heavy fire apparatus in comparison to cars and light trucks. 1.16. Drivers shall use the auxiliary braking system (i.e. transmission retarder, engine brake, etc.) if the apparatus is so equipped and shall follow all apparatus manufacturer recommendations for such operations. 1.17. Apparatus shall be parked so the unit is driven forward rather than reversed. 1.18. Drivers shall do a circle check of their apparatus before putting their apparatus into motion from a parked position. 1.19. When backing into a fire station, Standard Operating Guideline A-BACK – Backing Up Toronto Fire Service Apparatus shall be followed. 1.20. The driver shall always leave the fire apparatus in a state of readiness (i.e. fuel, equipment, etc.). 1.21. Drivers of TFS or City vehicles should be aware that any related fines/charges are the responsibility of the driver or, where the driver cannot be determined, they are the responsibility of the staff persons in the vehicle, or the Captain/Acting Captain responsible for keeping a log of drivers. ATTACHMENT(S) N/A RELATED SOGS A-BACK – Backing Up Toronto Fire Service Vehicles A-COL(O) – Collisions – Occurrence and Reporting A-DRV(E) – Driving – Emergency Responding G-POSA – Positioning Apparatus 1 National Fire Protection Association, Inc., NFPA 1451, Standard for a Fire Service Vehicle Operations Training Program, (2007 Edition), 8.2.5. File Code: A-DRV(C) Page 2 of 3 STANDARD OPERATING GUIDELINE RELATED CITY POLICIES Vision Zero Road Safety Plan Automated Speed Enforcement Red Light Cameras Fleet Safety Policy and Procedures File Code: A-DRV(C) Page 3 of 3 STANDARD OPERATING GUIDELINE EMERGENCY RESPONSE DRIVING Date Issued: July 25, 2024 Rescinds: July 16, 2024 Section: Apparatus File Code: A-DRV(E) PURPOSE To provide all Toronto Fire Services (TFS) drivers with safe, efficient and practical driving strategies that reduce the risk of a collision when emergency response driving. RESPONSIBILITY All TFS personnel are responsible to be familiar with their apparatus/vehicle and with the laws and rules governing its operation. Drivers of TFS apparatus/vehicles, in emergency situations, are responsible for all fines/charges issued on TFS apparatus/vehicles where Highway Traffic Act (HTA) regulations are not met. Where the driver cannot be determined, fines are the responsibility of TFS personnel in the vehicle. Company Officers are responsible for ensuring their crew members assigned the responsibility of driving are trained and drive in a safe and proficient manner. Company Officers have the authority to determine which crew member shall drive the apparatus. District Chiefs are responsible to ensure this guideline is adhered to. GUIDELINES 1. Emergency Response Driving At no time shall a driver compromise the safety of the crew or public in an effort to reduce response time. TFS drivers shall be in complete control of their apparatus/vehicle at all times and shall operate at a rate of speed which is prudent to traffic, weather and activity around them. Drivers shall operate the apparatus/vehicle in a manner that considers the care and mechanical preservation of the apparatus/vehicle. Drivers shall be familiar with the streets within their first response district. Drivers shall be knowledgeable of the effect of weight and speed of their apparatus/vehicle as related to braking and total stopping distance. Drivers shall be familiar with provincial laws and municipal by-laws affecting the operation of fire apparatus while emergency response driving. File Code: A-DRV(E) Page 1 of 4 STANDARD OPERATING GUIDELINE The HTA provides exemptions for drivers of emergency vehicles that include the following: (a) The speed limits prescribed under this section, or any regulation or by-law passed under this section do not apply to a fire department vehicle…while proceeding to, but not returning from, a fire alarm or other emergency call. (b) A driver of an emergency vehicle, after stopping the vehicle, may proceed without a green indication being shown, if it is safe to do so. (c) No driver of a motor vehicle shall over-take and pass another vehicle by driving off the roadway….does not apply to the driver of a fire department vehicle. (d) No person in charge of a vehicle….overtaking a street car or the car of an electric railway, operated in or near the centre of the roadway, which is stationary or in motion shall pass on the left side of the car, having reference to the direction in which the car is travelling, but this subsection does not apply to a vehicle belonging to a municipal fire department while proceeding to a fire or answering a fire alarm call or where the street car is being operated on a highway designated for the use of one-way traffic. City By-law No. 1409-2011 gives fire service vehicles the ability to lawfully proceed against the flow of traffic on a one-way street while responding to an emergency event. When it is absolutely necessary to travel against the flow of traffic on one-way streets, it should be done with the utmost caution, at a very slow speed, with emergency lights activated and the siren sounding. In addition to what this by-law states, TFS policy directs that the distance travelled should be no more than is absolutely necessary and in most cases not more than one block. Drivers shall only use HTA exemptions when it is safe to do so. All warning devices shall be used as regulated by the HTA. Drivers of emergency vehicles shall not use cellular telephones while operating an apparatus vehicle. Drivers shall use auxiliary braking system (i.e., transmission retarder or engine brake) if apparatus is so equipped and shall follow all apparatus manufacturer recommendations for retarder operations. Drivers shall avoid overtaking or passing another responding emergency vehicle. Apparatus shall follow each other on multiple vehicle responses from the same fire station or location. Drivers shall be aware of and understand TFS Standard Operating Guidelines File Code: A-DRV(E) Page 2 of 4 STANDARD OPERATING GUIDELINE (SOG’s) and Policies to be followed if involved in a collision; COL(O) – Collisions – Occurrence and Reporting. All required TFS vehicle collision reports shall be completed upon returning to the fire station or work location. Drivers of TFS vehicles shall be aware that any related fines/charges for infractions not covered by the HTA are the responsibility of the driver or, where the driver cannot be determined, are the responsibility of the TFS personnel in the vehicle, or the crew member responsible for keeping a log of drivers. 2. Safety Recommendations regarding Noise Induced Hearing Loss (NIHL) While responding in emergency mode, all windows in the apparatus/vehicle shall be in the closed position. It has been identified that the use of the WAIL siren in conjunction with the airhorn exceeds 85dB. Personnel are to be mindful of continuous use. 3. At Scene Upon arrival at a scene, if possible, crew members shall exit apparatus on the curb side. Warning lights shall remain activated while on scene where vehicular traffic exists. Parking brakes shall be applied, and apparatus wheels shall be chocked. Crew cab and compartment doors shall be kept closed when not in use (refer to A-DOOR – Doors on Apparatus/Vehicles). TFS apparatus at an emergency scene shall be positioned to protect personnel from vehicular traffic in high hazard areas. Drivers shall do periodic checks of dash gauges if detained at a scene for a prolonged time. Drivers shall do a circle check of their apparatus/vehicle before putting their apparatus/vehicle into motion. ATTACHMENT(S) N/A RELATED SOGS E-HEAR – Hearing Protection S-HEAR – Hearing Conservation Program File Code: A-DRV(E) Page 3 of 4 STANDARD OPERATING GUIDELINE RELATED CITY POLICIES Vision Zero Road Safety Plan Automated Speed Enforcement Red Light Cameras Fleet Safety Policy and Procedures File Code: A-DRV(E) Page 4 of 4 STANDARD OPERATING GUIDELINE DRIVER TRAINING AND DRIVER ASSESSMENTS (IN-SERVICE CREWS AND PROBATIONARY FIREFIGHTERS) Date Issued: November 17, 2023 Rescinds: December 2, 2019 Section: Apparatus File Code: A-DRV(T) PURPOSE To provide all Toronto Fire Services (TFS) personnel with a guideline for Driver Training and Driver Assessments. RESPONSIBILITY All TFS personnel are responsible for following and adhering to this guideline. The TFS Driver Training Section is responsible for keeping all driver training records. Firefighters are responsible to be attentive to the Driver Trainer/Company Officer’s instructions during driver training and always drive in a safe and defensive manner. Company Officers are responsible for driver training and monitoring of all firefighters driving under their supervision. District Chiefs shall ensure all personnel adhere to this guideline. GUIDELINES 1. General Personnel employed by TFS shall have a valid licence of sufficient class and endorsement in their possession while driver training using TFS vehicles. Training and monitoring of a firefighters driving is to be performed while driver training by Company Officers/Acting Company Officers in their respective fire stations. During in-service driver training, the Company Officer/Acting Company Officer shall occupy the Captain’s seat to offer advice and to monitor the driving of respective firefighters. When driver training with a Probationary Firefighter or in-service crews, the Company Officers/Acting Company Officers shall ensure the apparatus is reported as “Driver Training” to the TFS Communications Centre. The TFS Communications Centre staff shall note the “Driver Training” status in the comments field on the mobile data terminal (MDT). File Code: A-DRV(T) Page 1 of 3 STANDARD OPERATING GUIDELINE Company Officer drill shall require demonstrated competence in the following: (a) Circle Check procedures (Refer to A-INSP – Inspection of Vehicles). (b) Hand signals for the backing of vehicles (Refer to A-BACK – Backing Up Toronto Fire Service Vehicles). (c) Backing into a Station Procedures (Refer to A-BACK – Backing Up Toronto Fire Service Vehicles and Appendix A). (d) Daily Air Brake System Inspections (Refer to A-AIR (D). (e) Defensive driving techniques. Company Officers/Acting Company Officers may request a Driver Training ATI or Training Officer (Signing Authority), conduct a driver assessment of firefighters who are assigned to them. Driver assessments that require an ATI or Training Officer (Signing Authority) shall be requested through the TFS Driver Training Section at [email protected]. When a firefighter is required to have a driver assessment due to a collision/incident involving a TFS vehicle or at the request of a Company Officer/Acting Company Officer, a Driver ATI, or a Training Officer (Signing Authority) shall conduct this assessment; (a) The TFS vehicle will remain “In-Service” during the assessment. (b) When driver training, Company Officers shall ensure the apparatus status is reported to TFS Communications as “Driver Training”. Communications Centre staff shall note the “Driver Training” status in the comments field on the Mobile Data Terminal (MDT). (c) At NO time shall the TFS vehicle be taken “Out of Service” to conduct driver training or assessments. (d) The Driver ATI/Training Officer (Signing Authority) will occupy the front right passenger position (Captain seat) when conducting the assessment. (e) The Captain will sit in the crew cab area for the duration of the assessment. (f) If the TFS vehicle is dispatched during the driver assessment, the vehicle will safely pull to the side of the road, (4-way flashers activated) and the crew members will move to take their assigned seating location. (g) The Driver ATI/Training Officer (Signing Authority) shall remain with the vehicle while at an active Incident and upon conclusion, shall continue with the driver assessment. (h) Arrangements will be made by contacting a Platoon Chief if the incident is of a long duration, so that the Driver ATI/Training Officer (Signing Authority) can be returned to the station where the driver assessment initiated. File Code: A-DRV(T) Page 2 of 3 STANDARD OPERATING GUIDELINE 2. Record Keeping Each respective Company Officer/Acting Company Officer shall ensure that a minimum thirty (30) hours of driver training is conducted for each assigned Probationary Firefighter: (a) Five (5) hours driver training recorded in TFS Probationary Operations Firefighter Assessment Period One (1) booklet. (b) Five (5) hours driver training recorded in TFS Probationary Operations Firefighter Assessment Period Two (2) booklet. (c) Twenty (20) hours driver training recorded in TFS Probationary Operations Firefighter Assessment Period Three (3) booklet. The Company Officer/Acting Company Officer shall maintain the Driver Training Log for the assigned Probationary Firefighter in the respective TFS Probationary Operations Firefighter Assessment Period booklet. All file records are to be stored and maintained at a location as determined by the Recognized Authority and the Fire Chief. ATTACHMENT(S) N/A RELATED SOGS A-DRV(C) - Driving Conduct (Non-Emergency) A-INSP - Emergency Vehicle Inspection and Non-Emergency Light Vehicle Inspection. A-AIR(D) - Daily Air Brake System Inspections A-COLL - Collision Investigation/Reporting for TFS Vehicles and Toronto Fire Service Personnel. A-DRV(E) - Emergency Response Driving. A-BACK - Backing Up Toronto Fire Services Vehicles. File Code: A-DRV(T) Page 3 of 3 STANDARD OPERATING GUIDELINE EMERGENCY VEHICLE INSPECTION AND NON-EMERGENCY/LIGHT VEHICLE INSPECTION Date Issued: April 5, 2024 Rescinds: January 24, 2023 Section: Apparatus File Code: A-INSP PURPOSE To provide Toronto Fire Service (TFS) personnel with a guideline for inspections of Emergency Vehicles and Non-Emergency Light Vehicles. RESPONSIBILITY Drivers are responsible for the inspection of TFS vehicles and reporting thereafter. Company Officers/Captains are responsible for ensuring that inspections are performed and properly reported as required. GUIDELINES 1. General Toronto Fire Service (TFS) vehicles can be placed into two categories. They include the following: (a) Emergency Vehicles; Operations Division response apparatus Support Division vehicles equipped with air brakes (b) Non-Emergency/Light Vehicles; Support Division light vehicles 2. Emergency Vehicle Inspections All emergency vehicles shall be inspected at the beginning of each shift by the firefighter assigned driving responsibility. Firefighters responsible for driving shall develop a routine for checking and maintaining apparatus and equipment. This thorough inspection shall verify the operational readiness and safety of the vehicles. Out of service apparatus shall be inspected when placed back into service. Some apparatus at select fire stations, as determined by the Deputy Fire Chief, Operations, may be directed to conduct the pre-trip inspection File Code: A-INSP Page 1 of 6 STANDARD OPERATING GUIDELINE (specifically the operational pump test) later than the typical inspection time due to neighbourhood noise considerations, etc. Crew members may be assigned to assist the Driver as deemed necessary by the Company Officer. In the event the vehicle is dispatched prior to the pre-trip inspection, the vehicle is permitted to respond without first being inspected. Prior to each trip and prior to entering a vehicle, the Driver shall conduct a vehicle circle check/perimeter walk to check for hazards, deficiencies and damage. 3. Emergency Vehicle Inspection Form A new TFS Emergency Vehicle Inspection form shall be started on the Monday of each week for the respective vehicle. The TFS Emergency Vehicle Inspection form is available in the Forms section on the TFS intranet site. Upon completion of the vehicle inspection, an Emergency Vehicle Inspection form shall be completed by the Driver of the vehicle, then provided to the Company Officer for review and signature. After review of the Emergency Vehicle Inspection form, the Company Officer shall complete any necessary TFS Fleet Focus, Repair Order, Requisition and/or Lost or Damaged Equipment Report for submission. After review of the Emergency Vehicle Inspection form by the Company Officer, the form shall be placed in an obvious location for incoming Platoons and other personnel to view. At the end of each shift, the Driver of the vehicle shall update the Emergency Vehicle Inspection form with any deficiencies that became prevalent during the shift. Upon discovery of any minor deficiency, the Driver shall attempt to resolve the problem if it falls within the firefighter's ability. All deficiencies or issues that will be shared with other Platoons and shall be logged in the Vehicle History Report and Record Log. The Company Officer shall be responsible for contacting the Mechanical Division to initiate action to correct deficiencies beyond the routine maintenance performed by drivers. File Code: A-INSP Page 2 of 6 STANDARD OPERATING GUIDELINE Upon discovery of any serious deficiency, the Company Officer shall immediately notify the following: (a) Mechanical Division (b) District Chief Deficiencies that compromise the safety of public or TFS personnel justify removing a vehicle from service until a qualified member of the Mechanical Division rectifies the problem. The Communications Centre and District Chief shall be advised of all changes in response status of emergency vehicles. The District Chief is responsible for notifying the Platoon Chief at any time a vehicle is removed from service due to mechanical reasons. On Monday, the assigned Driver shall review the completed Emergency Vehicle Inspection form from the previous week. Emergency Vehicle Inspection forms shall be archived and available for the previous six (6) months of a vehicle's operation. 4. Daily Emergency Vehicle Damage Inspection Report A new Daily Emergency Vehicle Damage Inspection report shall be started on the Monday of each week for the respective vehicle. The Daily Emergency Vehicle Damage Inspection report is available in the Forms section on the TFS intranet site. Upon completion of the daily damage inspection, a Daily Emergency Vehicle Damage Inspection report shall be completed by the Company Officer of the vehicle and signed. 4.4 After signing the Daily Emergency Vehicle Damage Inspection report, the report shall be placed in an obvious location for incoming Company Officers to view. 4.5 At the end of each shift, the Company Officer of the vehicle shall update the Daily Emergency Vehicle Damage Inspection report with any damage that became prevalent during the shift. 4.6 All damage shall be shared with other Platoons and will be logged in the Vehicle History Report and Record Log. File Code: A-INSP Page 3 of 6 STANDARD OPERATING GUIDELINE 4.7 Upon discovery of any new damage, the Company Officer shall immediately notify the following: (a) Mechanical Division (b) District Chief 4.8 Damage that compromises the safety of the public or TFS personnel justify removing a vehicle from service until a qualified member of the Mechanical Division rectifies the problem. 4.9 The Communications Centre and District Chief shall be advised of all changes in response status of emergency vehicles. 4.10 The District Chief is responsible for notifying the Platoon Chief at any time a vehicle is removed from service due to mechanical reasons. 4.11 On Monday, the Company Officer shall review the completed Daily Emergency Vehicle Damage Inspection report from the previous week. 4.12 Daily Emergency Vehicle Damage Inspection reports shall be archived and available for the previous six (6) months of a vehicle's operation. 5. Non-Emergency/Light Vehicle Inspections Non-Emergency/Light Vehicles used by TFS Support Divisions shall be inspected at least once per week. When vehicles are assigned to one driver for a prolonged period, vehicle inspections should be conducted on Monday or the first day of the work week. When they are assigned to a unit for general use and a new driver takes control of the vehicle for any reason, the new driver shall conduct a vehicle inspection. Out of service vehicles shall be inspected when placed back into service. The Non-Emergency/Light Vehicle inspection should include, but not be limited to the following: (a) Fluid levels (b) Lights (c) Visual inspection of tires (d) Tire pressure (e) Overall condition The Driver of a vehicle is responsible for ensuring an inspection is conducted. In Support Divisions, a person other than the Driver may be assigned to inspect the vehicle(s). File Code: A-INSP Page 4 of 6 STANDARD OPERATING GUIDELINE Prior to each trip and prior to entering a vehicle, the Driver shall conduct a brief vehicle circle check/perimeter walk to check for hazards, deficiencies and damage. 6. TFS Non-Emergency/Light Vehicle Inspection Form The Non-Emergency/Light Vehicle inspection should be recorded on the TFS Non-Emergency/Light Vehicle Inspection form. The TFS Non-Emergency/Light Vehicle Inspection form is available in the Forms section on the TFS intranet site. The person conducting the vehicle inspection shall present the form to their respective Officer/Captain for review. After review of the Non-Emergency/Light Vehicle Inspection form the Officer/Captain shall complete any necessary TFS Repair Order, Requisition and/or Lost or Damaged Equipment report for submission. After review of the Non-Emergency/Light Vehicle Inspection form by the Officer/Captain, the form shall be placed in an obvious location for other Support Division personnel to view. At the end of each shift, the Driver of the vehicle shall update the Non- Emergency/Light Vehicle Inspection form with any deficiencies that became prevalent during the shift. Upon discovery of any minor deficiency, the Driver shall attempt to resolve the problem if it falls within the firefighter's ability. All deficiencies or issues that shall be shared with other Support Division personnel should be logged in the Vehicle History Report and Record Log. The Officer/Captain shall be responsible for contacting the Mechanical Division in order to initiate action to correct deficiencies beyond the routine maintenance performed by drivers. Upon discovery of any serious deficiency, the Officer/Captain shall immediately notify the following: (a) Mechanical Division (b) District Chief Deficiencies that compromise the safety of the public or TFS personnel justifies removing a vehicle from service until a qualified member of the Mechanical Division rectifies the problem. File Code: A-INSP Page 5 of 6 STANDARD OPERATING GUIDELINE The District Chief/Division Chief shall be advised of all changes in response status of non-emergency/light vehicles. The District Chief is responsible for notifying the Division Chief at any time a vehicle is removed from service due to mechanical reasons. Non-Emergency/Light Vehicle Inspection forms for a six (6) month period shall be archived and available for the previous six (6) months of a vehicle's operation. 7. State of Appearance TFS vehicles shall be maintained in a professional state of appearance at all times. Vehicles shall not display stickers, decals, tape, adhesives, signs, banners, toys, flags, etc., unless approved by the Fire Chief. Any stickers or decals approved by the Fire Chief will be inspected daily to ensure they are in good repair and will not be removed until directed by the Fire Chief. ATTACHMENT(S) Emergency Vehicle Inspection Form Emergency Vehicle Damage Inspection Report Non-Emergency/Light Vehicle Inspection Form RELATED SOGS A-IN&R – Insurance and Registration for Vehicles A-DRI(L) – Driver's Licence – Licencing/Loss/Suspension A-HIST – History Report and Record Log A-MAIN – Maintenance and Repair to Apparatus and Vehicles File Code: A-INSP Page 6 of 6 STANDARD OPERATING GUIDELINE PARKED OR UNATTENDED VEHICLES Date Issued: March 29, 2019 Rescinds: September 16, 1999 Section: Apparatus File Code: A-PARK PURPOSE To provide all Toronto Fire Services personnel a guideline for leaving apparatus and other Toronto Fire Services vehicles parked or unattended. RESPONSIBILITY All TFS personnel assigned to drive are responsible for the state and security of the apparatus and shall immediately inform the Company Officer should the apparatus be compromised in any way. Company Officers are responsible for ensuring this guideline is followed and that all TFS apparatus are safe and secure if left unattended at a non-emergency. District Chiefs are responsible for ensuring personnel adhere to this guideline. GUIDELINES 1. Parked at Emergencies 1.1. TFS apparatus may be left unattended at an emergency scene. 1.2. At an emergency scene, apparatus shall be left running with emergency lights on when the apparatus is exposed to any vehicular traffic flow. 1.3. The exception to 1.02 is apparatus positioned in Base at an incident. The Base Sector Officer’s apparatus should be the only apparatus with emergency lights on. 2. Non-Emergencies 2.1. Company Officers shall gain prior authorization before leaving a fire station for food shopping. 2.2. No apparatus shall leave the fire stations first response area of the respective Pumper/Rescue. 2.3. No more than one apparatus shall shop simultaneously within any District.Food shopping shall be coordinated by the District Chief. 2.4. While in public locations , TFS fire apparatus shall be parked in accordance with the following: a) Out of the way so as not to impede the flow of traffic. b) Engine shut down (refer to A-IDLE — Idling Apparatus, Vehicles and Water Craft). File Code: A-PARK Page 1 of 2 STANDARD OPERATING GUIDELINE 2.5. At least two members of the crew shall remain with the apparatus at all times. The Company Officer shall designate the members and shall continue to be responsible. 2.6. Personnel away from an apparatus shall be in possession of a portable radio to listen and respond to emergency calls. 2.7. Operations personnel shall not eat at public locations without prior approval from their District Chief. Approvals to eat at public locations may be granted for TFS public relations events. 2.8. At any non-emergency scene, TFS apparatus shall not be left unattended if all doors and compartments cannot be locked on the respective apparatus. 2.9. TFS vehicles shall never park in areas designated for the handicapped. 2.10. TFS vehicles should be parked in such a manner that the unit is driven forward rather than reversed. 2.11. Wheel chocks shall be placed in the front and rear of one wheel on the drivers’s side of the apparatus when an apparatus is parked and the driver is not in the driver’s seat. 2.12. Apparatus may be left unattended at fire stations and at all TFS training facilities. ATTACHMENT(S) N/A RELATED SOGS A-IDLE — Idling Apparatus, Vehicles and Water Craft A-SECU — Securing and Locking Vehicles G-POSA — Positioning Apparatus P-PERR — Personal Shopping File Code: A-PARK Page 2 of 2 STANDARD OPERATING GUIDELINE REPAIR ORDERS AND REQUISITIONS Date Issued: August 11, 2022 Rescinds: March 16, 2019 Section: Apparatus File Code: A-REPR PURPOSE To provide all Toronto Fire Services personnel with a guideline regarding the use of Repair Orders and Requisitions for acquiring supplies and initiating repairs or improvements to apparatus. RESPONSIBILITY Company Officers/Captains are responsible for completing all Repair Orders and Requisitions. GUIDELINES 1. Repair Orders 1.1. All repairs to apparatus shall be initiated or followed up with a Fleet Focus/Repair Order. 1.2. Fleet Focus/Repair Orders for apparatus shall be in accordance with Standard Operating Guideline E-REPR — Repair Order, Requisition and Lost or Damaged Equipment Reports. 1.3. All personnel are responsible to bring to the attention of the Company Officer/Captain any conditions that should be resolved using a Fleet Focus/Repair Order. 1.4. Repair Orders are to be completed and sent to the Mechanical Division for action. 1.5. Entries in the History Report and Record Log shall include the following details: a) Repair Order/Fleet Focus number. b) Detailed description of work being initiated. c) Name of the individual submitting. 1.6. Upon completion of any work requiring a Fleet Focus/Repair Order, the completion date and any relevant detail should be noted in the History Report and Record Log. 2. Requisitions 2.1. Equipment and supplies for apparatus should be ordered through a Requisition. 2.2. Company Officers/Captains are responsible for completing and signing all Requisitions. File Code: A-REPR Page 1 of 2 STANDARD OPERATING GUIDELINE 2.3. Requisitions shall be in accordance with Standard Operating Guideline E-REPR — Repair Order, Requisition and Lost or Damaged Equipment Reports. 2.4. All personnel are responsible to bring to the attention of the Company Officer/Captain any apparatus equipment or supplies ordered using a Requisitions. 2.5. A record of all Requisitions relating to the apparatus shall be documented in the apparatus History Report and Record Log. 2.6. Upon receiving any supplies or equipment through a Requisition, the date and quantity received and any relevant detail shall be noted in the History Report and Record Log. ATTACHMENT(S) N/A RELATED SOGS A-BREA — Breakdowns of Apparatus (On the Road/Responding) A-HIST — History Report and Record Log A-INSP — Inspection of Vehicles A-MAIN — Maintenance and Repair to Apparatus and Vehicles E-REPR — Repair Order, Requisition and Lost or Damaged Equipment Reports File Code: A-REPR Page 2 of 2 Standard Operating Guideline Date Issued: April 11, 2018 Rescinds: May 14, 2015 File Code: A-SIRE Section: Apparatus SUBJECT: SIREN AND AIR HORN USAGE Purpose: To provide all Toronto Fire Services personnel with a guideline for the use of vehicle siren and air horn warning devices. Responsibility: All Toronto Fire Services personnel have the responsibility to be aware of the laws governing the operation of any vehicle. Company Officers are responsible for ensuring sirens and air horns aboard responding apparatus are used in a law abiding but discriminate manner. Operation: 1. Operation and control of the siren and air horn is the responsibility of the Driver of the apparatus. 2. The Company Officer may assist in the operation of the siren as directed by the Driver. 3. It is the responsibility of the Company Officer to monitor the use of the siren and air horn in the same manner as they are responsible for monitoring driving conduct. 4. When apparatus are responding through traffic, the use of sirens and air horns are necessary in allowing the vehicles to reach the scene safely. 5. It must be noted that for purposes of the Ontario Highway Traffic Act, only sirens and bells are recognized as emergency warning sounds. Highway Traffic Act, Revised Statutes of Ontario, 1990 (Revised 2014), Chapter H.8, Sec. 159.(1) Stop on approach of vehicle with flashing lights or bell or siren sounding 159. (1) The driver of a vehicle, upon the approach of a police department vehicle with its bell or siren sounding or with its lamp producing intermittent flashes of red light or red and blue light, or upon the approach of an ambulance, fire department vehicle or public utility emergency vehicle with its bell or siren sounding or its lamp producing intermittent flashes of red light, shall immediately bring such vehicle to a standstill, 6. Sounds made by air horns are not recognized emergency warning sounds under the Act and provide no exemptions to the laws in the Act. 7. When proceeding against red lights (after coming to a complete stop and prior to entering the intersection) or engaged in other emergency procedures, sirens shall be used in conjunction with all red and white flashing lights. 8. Air horns and sirens shall not be used in any non-emergency situation. File Code: A-SIRE Page 1 of 2 Standard Operating Guideline Discretion: 1. Discretion shall be used regarding the use of these devices during times when traffic is minimal or non-existent. An example would be typically while responding in the late evening and early morning hours. 2. Noise created by the sirens and air horns at these hours cause many residents unnecessary discomfort. 3. TFS personnel controlling siren and air horns are reminded these devices are used to alert the public and to help clear traffic. Discretion and common sense should be exercised when using these warning devices; if there is little or no traffic they should be used accordingly. File Code: A-SIRE Page 2 of 2 STANDARD OPERATING GUIDELINE COMMUNICATION PROCESS FOR WASHING DIRTY PERSONAL PROTECTIVE EQUIPMENT (PPE) Date Issued: April 18, 2024 Rescinds: November 14, 2023 Section: Equipment File Code: E-CPPE PURPOSE To provide all Toronto Fire Services (TFS) personnel with a guideline on reducing contamination to fire station/training centre personnel and facilities. This guideline shall be followed by TFS personnel when extractors and/or bunker gear drying cabinets are used to wash/dry bunker gear. RESPONSIBILITY All TFS personnel are responsible for following and adhering to this guideline. Company Officers/Captains will coordinate the cleaning of personal protective equipment (PPE) with the crews assigned to locations that have extractors and/or bunker gear drying cabinets. District Chiefs are responsible for ensuring all personnel adhere to this guideline. GUIDELINES 1. General Prior to transport, contaminated PPE shall be contained, as per TFS SOG G- POST. Before the PPE is transported to an extractor/bunker gear drying location, the Company Officer who is transporting the gear will contact the Company Officer/Captain at the desired location to confirm if the extractor/bunker gear drying cabinet is in service. From this conversation, it will be determined if the transporting apparatus is able to attend this location or if another location must be selected. Once the location is determined, the PPE will be sorted prior to arrival as it is best practice to sort PPE when disrobing on scene. The sorting will consist of the liner separated from the outer shell and each item double bagged and sealed. Multiple sets of liners or outer shells can be combined and loaded into an extractor (follow manufacturer's instructions). Upon arrival at the extractor/bunker gear drying location, the crew will load the soiled liners or outer shells into the extractor by inserting the entire double bag into the unit and peeling back the bags leaving the gear inside the File Code: E-CPPE Page 1 of 3 STANDARD OPERATING GUIDELINE extractor. Once the sufficient load is achieved, a wash cycle is commenced. Personnel performing this task shall wear minimum PPE consisting of nitrile gloves and a N-95 mask. The fire station/training centre Company Officer/Captain should notify the crew associated with the gear when the cleaning process has been completed. The clean PPE should be picked up as soon as possible by the respective crew and transported back to the station to hang to dry. The goal is to limit contamination to station crews and facilities that house the extractors. By preplanning, it is possible to utilize more than one extractor location to expedite the cleaning process. Station Address Station #112 5700 Bathurst Street Extractor Dryer Station #113 700 Seneca Hill Drive Extractor Dryer Station #114 12 Canterbury Place Extractor Dryer Station #133 1505 Lawrence Ave. W. Extractor Dryer Station #141 4100 Keele Street Extractor Station #144 2945 Keele Street Extractor Dryer Station #225 3600 Danforth Avenue Extractor Dryer Station #233 59 Curlew Drive Extractor Dryer Station #234 40 Coronation Drive Extractor Dryer Station #242 2733 Brimley Road Extractor Dryer Station #243 4560 Sheppard Ave. E. Extractor Dryer Station #311 20 Balmoral Avenue Extractor Station #323 153 Chatham Avenue Extractor Dryer Station #324 840 Gerrard St. E. Extractor Station #332 260 Adelaide Street Extractor Dryer Station #344 240 Howland Avenue Extractor Dryer Fire Academy 895 Eastern Avenue Extractor Dryer Fire Academy 895 Eastern Avenue Extractor Fire Academy 895 Eastern Avenue Extractor Station #411 75 Toryork Drive Extractor Dryer Station #426 140 Lansdowne Avenue Extractor Dryer Station #435 130 Eighth Street Extractor Dryer 947 Martin Grove Road/West Station #441 Extractor Dryer Training Centre Station #442 2015 Lawrence Ave. W. Extractor Dryer Station #445 280 Burnhamthorpe Road Extractor Dryer File Code: E-CPPE Page 2 of 3 STANDARD OPERATING GUIDELINE ATTACHMENT(S) N/A RELATED SOGS G-POST – Post Incident Decontamination E-PPEM – PPE-Bunker Suit, Flash Hood, Gloves EN 803.1.1 Maytag MFS55PNAVS EN 803.1.2 Unimac EN 803.1.3 IPSO EN 803.1.4 Unimac UWN065T3L EN 803.1.5 Unimac UYN055I EN 803.1.6 Unimac UWT065D30XL EN 803.2.1 Alliance Gear Cabinet – UniMac AGU 4 File Code: E-CPPE Page 3 of 3 STANDARD OPERATING GUIDELINE RADIO AND COMMUNICATIONS EQUIPMENT – USE Date Issued: March 29, 2019 Rescinds: December 1, 2008 Section: Equipment File Code: E-RAD (U) PURPOSE To provide all Toronto Fire Services personnel with a guideline for using portable and mobile radio and communications equipment (radio). RESPONSIBILITY All personnel are responsible for properly using radios. Company Officers are responsible for ensuring their crew members follow this guideline and use Toronto Fire Services radios properly. The Communications Division is responsible for coordinating and managing all TFS radio use. GUIDELINES 1. Wear 1.1. Portable radios shall be worn in bunker suit pockets or cases for protection from damage by exposure or dropping at all times. 1.2. Personnel shall be accountable for damage to radios in their possession. 1.3. Personnel should use the remote microphones on portable radios whenever possible 2. Loss or Damage 2.1. In the event of to a radio, personnel shall perform the following: a) Report loss to the Communications Centre. b) Report loss to the District Chief. c) Report loss to the Platoon Chief. d) Complete Lost or Damaged Equipment Report. e) Send radio to Communications Centre (damaged only). f) Send forms to Communications Centre. 2.2. Each Lost or Damaged Equipment Report shall be immediately forwarded to the Division Chief (Communications) from the Communications Centre. 3. Batteries 3.1. Batteries should be routinely changed at the beginning of each shift. 3.2. Batteries should be routinely changed after extended periods of operation. File Code: E-RAD(U) Page 1 of 4 STANDARD OPERATING GUIDELINE 3.3. Batteries failing to indicate charge after extended charging should be removed from service and forwarded to the Communications Centre with a completed Repair Order accompanying. 4. Transmitting 4.1. Radio identifiers shall be used at all times. 4.2. Names and personal references shall not replace any radio alias during transmission except during a “May Day” situation. 4.3. The term “over” shall not be used to end each transmission. 4.4. Personnel should limit their use of codes in all radio communication. 4.5. Due to complications that arise in joint agency operations (i.e. other agencies not understanding a TFS code system), non-essential radio codes shall not be used. 4.6. A code shall be maintained for potentially life-threatening and violent incidents requiring immediate Police response. Code 1 will be used by on-scene crews to indicate that Police are required immediately at the scene, and the safety of the Incident Commander or crew may be jeopardized if the Incident Commander or crew do not use discretion.1 "Code 2" will be used by Communications to advise incoming crews of potentially violent situations. 1 4.7. Personnel should observe the following: a) All words should be spoken plainly and each word ended clearly to avoid running together consecutive words. b) Avoid tendencies to shout, artificially accent syllables or talk too rapidly. 4.8. During voice transmission using a radio all personnel should be aware of the following: a) Message; b) Personnel should familiarize themselves with what they plan to say before opening the microphone. c) Speed; d) The rate of speech should be kept constant, neither too fast, or too slow. Personnel receiving messages often have to write down details. e) Pitch; f) High pitched voices transmit better than low pitched voices. g) Rhythm; h) Rhythm of ordinary conversation should be preserved. Make sure words are clearly separated by avoiding the introduction of such unnecessary sounds as “er” and “um”. i) Microphone Position; j) Correct distance between the mouth and the microphone should be 1 Toronto Fire Services, Communications Procedures Training Note 902 (2003), Police Emergency Assistance, 10.2.1, page 10. File Code: E-RAD(U) Page 2 of 4 STANDARD OPERATING GUIDELINE maintained at all times. Usually, the lips of the operator should not be more than 3 cm from the microphone. 5. Spelling 5.1. Words of the phonetic alphabet shall be learned thoroughly by all personnel. Whenever isolated letters or groups of letters are pronounced separately, or when communication is difficult, the phonetic alphabet should be easily and fluently used. A – ALPHA N – NOVEMBER B – BRAVO O – OSCAR C – CHARLIE P – PAPA D – DELTA Q – QUEBEC E – ECHO R – ROMEO F – FOXTROT S – SIERRA G – GOLF T – TANGO H – HOTEL U – UNIFORM I – INDIA V – VICTOR J – JULIET W – WHISKEY K – KILO X – X-RAY L – LIMA Y – YANKEE M – MIKE Z – ZULU 6. Numbers 6.1. All numbers, except whole thousands, should be transmitted by pronouncing each digit separately. Whole thousands should be transmitted by pronouncing each digit in the number of thousands, followed by the word “thousand”. Number Transmit as: 10 One, zero 75 Seven, five 100 One, zero, zero 583 Five, eight, three 5,000 Five, thousand 5,800 Five, eight, zero, zero 11,000 One, one, thousand 25,000 Two-five thousand 38,143 Three, eight, one, four, three 7. Procedure Words and Phrases 7.1. While it is not practical to lay down a precise phraseology for all radio procedures, the following words and phrases should be used where applicable. Words and phrases such as “OK” and “How’s that”, etc., or slang expressions shall never be used. The following are common terms that should be used by personnel in radio transmission: Acknowledge Indicate receiving and understanding this message. Affirmative Yes, or permission granted. Confirm My version is......is that correct? Correction An error has been made in this transmission (or message indicated). The correct version is... Go ahead Proceed with your message. File Code: E-RAD(U) Page 3 of 4 STANDARD OPERATING GUIDELINE How do you read? Self-explanatory. Negative No, or permission not granted; or, that is not correct; or, do not agree. Roger Received all of the last transmission. Standby Self-explanatory. That is correct Self-explanatory. Wilco Will comply. Instructions are received, understood, and shall be complied with. ATTACHMENT(S) N/A RELATED SOGS E-CELL — Cellular Telephones, Pagers and other Personal Electronic Devices E-EQUI — Equipment – General E-RAD(R) — Radio and Communications Equipment – Repair E-RAD(T) — Radio and Communications Equipment – Tests F-DISP — Dispatch and Communications Equipment (Fire Station) G-COMM — Communications-Dispatching- Radio Procedures File Code: E-RAD(U) Page 4 of 4 STANDARD OPERATING GUIDELINE REPAIR ORDER, REQUISITION AND LOST OR DAMAGED EQUIPMENT REPORTS Date Issued: August 22, 2022 Rescinds: March 29, 2019 Section: Equipment File Code: E-REPR PURPOSE To provide all Toronto Fire Services personnel with a guideline regarding the use of the Repair Order Form to initiate repairs or improvements to equipment, Requisition Form for acquiring supplies, and Lost or Damaged Equipment Report to report equipment lost, damaged or found. RESPONSIBILITY All personnel are responsible for bringing to the attention of the Company Officer/Support Division Captain any matter requiring a Repair Order, Requisition or Lost or Damaged Equipment Report. Company Officers/Support Division Captains are responsible for completing all Repair Orders related to the equipment aboard their apparatus. The fire station Duty Officer or Support Division Captain is responsible for completing all Requisitions and Repair Orders related to the Fire Station/Support Division Facility or equipment not assigned to a specific apparatus within the fire station or vehicle within a Support Division Facility. GUIDELINES 1. Repair Orders 1.1 All repairs to equipment shall be initiated or followed up with a Repair Order. 1.2 All equipment to be repaired using a Repair Order shall be tagged with a written description of the deficiency on the tag. 1.3 Repair Order forms shall be legible and provide clear explanation regarding the work that is being requested. 1.4 Company Officers/Support Division Captains are responsible for completing and signing all Repair Order forms. 1.5 All personnel are responsible to bring to the attention of the Company Officer/Support Division Captain any conditions that should be resolved using a Repair Order form. File Code: E-REPR Page 1 of 5 STANDARD OPERATING GUIDELINE 1.6 Repair Order forms are to be completed and forwarded to the District Chief for review, signature and then forwarded to the Platoon Chief/Division Chief. 1.7 Record of all Repair Order forms relating to the apparatus shall be documented in either the Apparatus History Report and Record Log and/or Fire Station/Support Division Facility Log Book. Entries shall include the following; (a) Detailed description of work being initiated. (b) Name of the individual submitting. (c) Platoon or Support Division Shift (d) Date 1.8 Upon completion of any work requiring a Repair Order, the completion date and any relevant detail should be noted in the Apparatus History Report and Record Log or Fire Station/Supp

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