SOP 284 - Incident Command System.pdf

HOLLYWOOD POLICE DEPARTMENT SOP #284 INCIDENT COMMAND SYSTEM ORIGINATION DATE: 10/03/2005 REVISED DATE: 0...

HOLLYWOOD POLICE DEPARTMENT SOP #284 INCIDENT COMMAND SYSTEM ORIGINATION DATE: 10/03/2005 REVISED DATE: 06/13/2014 APPROVED: CHIEF OF POLICE, JEFF DEVLIN PURPOSE: To provide a comprehensive emergency management program that will provide for an Incident Command System (ICS) to mitigate the effects of an emergency, specifically to preserve life, minimize damage, provide response guidance during emergencies, provide necessary assistance and establish a recovery system in order to return the community to its normal state of affairs. SCOPE: This policy applies to all Members of the Department. POLICY: Most incidents involving explosives or hazardous materials will require collaboration between multiple agencies and disciplines. Every effort should be made to establish and adhere to the nationally recognized standard for Incident Command Systems. This will ensure site safety and operational goals and response efforts are developed and effectively implemented. Therefore, it is the policy of the Hollywood Police Department to provide an Incident Command System that will provide a clear outline as to who does what, when, where, and how in order to mitigate, prepare for, respond to, and recover from the effects of man-made incidents, natural disaster, technological incidents or accidents, civil disorder, and other major incidents. INDEX: PROCEDURE:.............................................................................................................................................. 3 I. SERVICES AND RESOURCES:............................................................................................................... 3 A. FLORIDA DEPARTMENT OF COMMUNITY AFFAIRS:................................................................................... 3 B. MUTUAL AID:........................................................................................................................................ 3 C. SYSTEM ACTIVATION:........................................................................................................................... 3 II. OVERVIEW:.............................................................................................................................................. 3 A. INCIDENT COMMAND SYSTEM:............................................................................................................... 3 B. ICS ORGANIZATION.............................................................................................................................. 3 III. ICS FUNCTIONS............................................................................................................................... 3 A. COMMAND............................................................................................................................................ 3 B. OPERATIONS SECTION:......................................................................................................................... 4 C. FINANCE SECTION................................................................................................................................ 4 SOP #284 Incident Command System Page 1 of 9  D. PLANNING SECTION.............................................................................................................................. 4 E. LOGISTICS SECTION.............................................................................................................................. 4 IV. INCIDENT COMMAND AND MANAGEMENT.................................................................................. 5 A. UNIFIED COMMAND STRUCTURE............................................................................................................ 5 B. MULTI AGENCY COORDINATION SYSTEMS (MCS).................................................................................. 5 V.ICS FEATURES........................................................................................................................................ 5 A. COMMON TERMINOLOGY....................................................................................................................... 5 B. ORGANIZATIONAL RESOURCES.............................................................................................................. 5 C. MANAGEABLE SPAN OF CONTROL......................................................................................................... 5 D. ORGANIZATIONAL FACILITIES................................................................................................................. 5 E. POSITION TITLES.................................................................................................................................. 6 F. INCIDENT ACTION PLAN......................................................................................................................... 6 G. INTEGRATED COMMUNICATIONS............................................................................................................ 6 VI. INITIAL RESPONSE/COMMAND..................................................................................................... 6 A. FIRST OFFICER ON-SCENE................................................................................................................... 6 B. FIRST SUPERVISOR ON-SCENE............................................................................................................. 6 C. TRANSFER OF COMMAND...................................................................................................................... 6 D. COMMAND POST:.................................................................................................................................. 7 E. TERMINATION OF COMMAND.................................................................................................................. 7 VII. ACCOUNTABILITY........................................................................................................................... 7 VIII. AFTER ACTION REPORT................................................................................................................ 7 A. INCIDENT COMMANDER RESPONSIBILITY:............................................................................................... 7 B. CONTENT AND ROUTING:...................................................................................................................... 7 IX. TRAINING.......................................................................................................................................... 8 A. INITIAL TRAINING:................................................................................................................................. 8 B. PERIODIC TRAINING:............................................................................................................................. 8 X.DEFINITIONS:........................................................................................................................................... 8 A. INCIDENT COMMAND POST............................................................................................................ 8 B. STAGING AREA................................................................................................................................. 8 C. INCIDENT BASE................................................................................................................................ 8 D. CAMPS............................................................................................................................................... 8 E. HELIBASE.......................................................................................................................................... 8 F. HELISPOT.......................................................................................................................................... 8 SOP #284 Incident Command System Page 2 of 9 PROCEDURE: I. SERVICES AND RESOURCES: A. Florida Department of Community Affairs: The Florida Division of Emergency Management has the responsibility of coordinating Federal, State, and Local Law Enforcement resources during any emergency/disaster pursuant to Chapter 252 of Florida State Statutes. B. Mutual Aid: All requests for mutual aid assistance from Local Law Enforcement agencies or from the Florida National Guard will follow the procedures outlined in SOP# 145 MUTUAL AID. C. System Activation: The Incident Command System (ICS) may be activated by the First Patrol Supervisor on-scene depending on the nature and severity of the incident. II. OVERVIEW: A. Incident Command System: The Incident Command System (ICS) is a management system that has the flexibility to be applied to a variety of incidents and events both large and small. The Incident Command System can be applied to, but not limited to the following situations: 1. Tactical Incidents (e.g. barricaded subjects) 2. Man Made Occurrences (e.g. terrorist incidents) 3. Natural Disasters (e.g. Hurricanes) 4. Technological Emergencies (e.g. Communications failures) 5. Response to Homeland Security Advisory Threat Levels as needed. B. ICS Organization The management of any incident or event always includes five major functions. The Incident Commander is responsible for all functions, or he/she can delegate the authority for managing certain functions. These functions include: 1. Command 2. Operations 3. Planning 4. Logistics 5. Finance/Administration The ICS Structure is delineated in the ICS Table of Organization (see Appendix A). III. ICS FUNCTIONS A. Command The ICS function allows for the management of any incident in an organized and controlled environment. Strategic objectives are established and the ordering, accountability and release of resources is documented. The command function consists of the following positions: 1. Safety Officer – is responsible for monitoring all safety conditions at the incident, and develops measures for ensuring the safety of assigned personnel. 2. Public Information Officer – handles all media inquiries and coordinates the release of information to the media with the Incident Commander. SOP #284 Incident Command System Page 3 of 9  3. Liaison Officer – is the on-scene point of contact for coordination and communication between the various agencies assigned to the incident. 4. Accountability Officer – is responsible for accountability of all personnel involved in an incident. Approves requests for additional resources or the release of resources including the initiating the notification and mobilization of additional agency personnel. B. Operations Section: The Operations Section is responsible for the management of all tactical operations directly related to the primary mission. The Operations Section is responsible for the following when it applies: 1. Establishing perimeters; 2. Conducting Evacuations; 3. Maintaining command post and scene security; 4. Providing for detainee transportation, processing and confinement; 5. Directing and controlling traffic; and 6. Conducting post-incident investigation. C. Finance Section The Finance Officer is responsible for the financial management and accountability of the incident. All records regarding expenditures associated with the incident are maintained by this section. The Finance Section will address the following: 1. Recording personnel time; 2. Procuring additional resources; 3. Recording expenses; and 4. Documenting injuries and liability issues. D. Planning Section The Planning Officer is responsible for the collection, evaluation, dissemination, and use of information about development of the incident and status of resources. The Planning Section will address the following: 1. Preparing a documented incident action plan; 2. Gathering and disseminating information and intelligence; 3. Planning post-incident demobilization. E. Logistics Section The Logistics Section provides manpower, facilities, services, and materials in support of the critical incident. The Logistics Section will address the following: 1. Communications; 2. Transportation; 3. Medical Support; 4. Supplies; and 5. Specialized team and equipment needs. SOP #284 Incident Command System Page 4 of 9 IV. INCIDENT COMMAND AND MANAGEMENT ICS is a standard, on-scene, all-hazard incident management system. ICS allows users to adopt an integrated organizational structure to match the needs of single or multiple incidents. The National Incident Management System (NIMS) employs two levels of incident management structures, depending on the nature of the incident. A. Unified Command Structure A Unified Command Structure will be utilized during multi-jurisdictional incidents or when various City Departments (Police, Fire-Rescue and Public Works) come together for a critical incident. Each key official from each jurisdiction or Department will be located at the Command Post and may contribute to the command process by: 1. Determining overall incident objectives. 2. Selection of strategies. 3. Ensuring joint planning for tactical operations. 4. Ensuring integrated tactical operations. 5. Ensuring maximum use of all assigned resources. Under a Unified Command Structure there will be only one Command Post and one Incident Commander. B. Multi Agency Coordination Systems (MCS) MCS is a combination of facilities, equipment, personnel, procedures, and communications integrated into a common framework for coordinating and supporting incident management. V. ICS FEATURES A. Common Terminology Use of standard terminology is essential to ensuring efficient, clear communications. ICS utilizes “clear text” radio communications, or plain English radio transmissions to ensure clear lines of communication between all disciplines of Local, State and Federal Jurisdictions. B. Organizational Resources Resources, including all personnel, facilities, major equipment, and supply items used to support incident management activities are assigned common designators. C. Manageable Span of Control Maintaining an adequate span of control throughout the ICS organization is critical. Effective span of control may vary from three to seven, and a ratio of one supervisor to five reporting elements is recommended. D. Organizational Facilities Common terminology is used to define facilities, help clarify the activities that take place at a specific facility, and identify the location of all involved Members. Such facilities can include: 1. Incident Command Post 2. Staging Area(s) 3. Base 4. Camp(s) 5. Helibase 6. Helispot SOP #284 Incident Command System Page 5 of 9  Map designators are used to depict ICS Facilities (see Appendix B). E. Position Titles ICS positions have distinct titles. Only the Incident Commander is called Commander and there is only one Commander per incident. Only the heads of Sections are called Chiefs. Learning and using standard terminology helps reduce confusion between day-to-day positions occupied by an individual and his position at the incident. F. Incident Action Plan Incident Action Plans (IAPs) provide an effective means to communicate the overall incident objectives in the context of both operational and support activities. IAPs are developed for operational periods that are usually 12 hours long. IAPs depend on “management by objectives” to accomplish response tactics. These objectives are communicated throughout the organization and are used to develop and issue assignments, plans, procedures and protocols G. Integrated Communications Integrated communications ensure the flow of communications between all elements involved in an incident and include: 1. The “hardware” systems that transfer information. 2. Planning for the use of all available frequencies and resources. 3. The procedures and processes for transferring information internally and externally. VI. INITIAL RESPONSE/COMMAND A. First Officer On-Scene The First Officer on-scene will follow the procedures outlined in SOP# 280 UNUSUAL OCCURRENCES, Section II.A. B. First Supervisor On-Scene The first Supervisor on the scene of a Critical Incident will assume command. The Supervisor will announce that they are the Incident Commander and will establish a Command Post in accordance with SOP #280 UNUSUAL OCCURRENCES, Section II.B. C. Transfer of Command The arrival of a Senior Officer does not automatically cause Command to be transferred. The assumption of Command is based upon potential escalation of the incident, personnel considerations, and the knowledge and capabilities of the present Incident Commander. If a Senior Command Officer makes a determination to assume command of an incident the following will take place: 1. The new Incident Commander shall notify Communications via radio that they are now assuming command of the incident. 2. The relieved Incident Commander may remain with the new Incident Commander and act as an aide. 3. The transfer of command shall include the communication of the following information on a face-to-face basis: a. The status of the current situation. b. The resources committed to the incident, as well as the present incident organizational structure. c. The assessment of the current effect of tactical operations. SOP #284 Incident Command System Page 6 of 9  D. Command Post: Based on the nature of the incident, the following guidelines will be followed when working under a Unified Command Structure. 1. Initially a Patrol Supervisors vehicle may serve as a temporary Command Post/Staging Area until such time that it is determined the Mobile Command Vehicle is necessary. The Mobile Command Vehicle may respond when requested by the Incident Commander. 2. When the Fire-Rescue Department is lead, the Command Post will normally be located in the Fire-Rescue Operations vehicle which will be designated by a green flashing light. E. Termination of Command Command will be terminated when the Incident has deescalated to a point when all involved members have returned to normal service. The Incident Commander will: 1. Notify Communications that the incident has been resolved. 2. Clear the radio channel. 3. Ensure appropriate members are relieved or returned to service. 4. Ensure notification to next higher authority if applicable. VII. ACCOUNTABILITY Effective accountability at major incidents is essential to ensure the safety of all personnel assigned. Each first line Supervisor will be issued Police Incident Management Sheets (see Appendix C) that will be used for a variety of critical incidents including but not limited to. Missing Persons Hostage Situations Barricaded Subjects Hazmat Situations Unusual Occurrences Multi-Agency Police Responses VIII. AFTER ACTION REPORT A. Incident Commander Responsibility: The Incident Commander is responsible for ensuring an After-Action Report is completed, critiquing the incident and forwarding it to the next higher authority for review. B. Content and Routing: The After-Action Report will be prepared as soon as possible after the culmination of the incident and will be forwarded via the Chain of Command to the Chief of Police. An extension may be granted upon request. The After-Action report should include the following: 1. Type, scope and magnitude of the incident. 2. Time and location of the incident. 3. Conditions observed at the time of Police arrival. 4. Number of Police personnel involved. 5. Type and amount of Police equipment utilized. 6. Police action taken. 7. Assistance provided by other agencies. SOP #284 Incident Command System Page 7 of 9  8. Any information deemed appropriate by the Incident Commander. 9. Recommendations for improvements if required. IX. TRAINING A. Initial Training: The Training and Professional Development Unit will ensure Members of the Police Department complete all mandated NIMS/ICS training as required by Federal and State government and will receive documented annual training on the Department’s “All Hazard” approach to management of disasters, major emergencies and unusual occurrences. The Training and Professional Development Unit will coordinate appropriate courses which may include: 1. Classroom/Internet-based instruction; 2. Table top exercises utilizing realistic and relevant scenarios; 3. Mock exercises utilizing HPD personnel and other agencies; 4. Hosting reputable training courses by recognized experts in the field. B. Periodic Training: 1. SWAT, Field Force and the Crisis Negotiation Lieutenants will conduct an annual review of the Incident Command System procedures with affected Members. The lesson plan and attendance rosters will be submitted to Training and Professional Development. 2. SWAT, Field Force and the Crisis Negotiation Teams will conduct training and/or operational exercises periodically. Should the agency respond to any given real-time situation, this may serve as the periodic rehearsal. The lesson plan, attendance roster or after action report will submitted to Training and Professional Development. X. DEFINITIONS: A. INCIDENT COMMAND POST The Incident Command Post (ICP) is the location at which the primary command functions are performed. B. STAGING AREA A Staging Area is a temporary location at an incident where personnel and equipment are kept while awaiting tactical assignments. C. INCIDENT BASE An Incident Base is used for primary services and support activity. All uncommitted (out-of- service) equipment and personnel support operations are located here. D. CAMPS Camps are temporary locations within the general incident area which is equipped and staffed to provide sleeping, food, water, and sanitary services to incident personnel. E. HELIBASE A Helibase is the main location within the general incident area for parking, fueling, maintenance and loading of helicopters. F. HELISPOT Helispots are temporary locations in the incident area where helicopters can safely land and take off. SOP #284 Incident Command System Page 8 of 9 ATTACHMENTS: Appendix A: ICS Organizational Appendix B: Map Designator Symbols Appendix C: Police Incident Management Sheet. SOP #284 Incident Command System Page 9 of 9 Original Date: 09/21/2005 Page 1 of 1 Revised Date: Appendix A SOP# 284 File Name: Appendix A - ICS Organization.doc  Map Designations for ICS Facilities Incident Command Post S Staging Areas B Incident Base C Camps H Helibase Helispot (Number or Name) H-3 Original Date: 09/21/2005 Page 1 of 1 Revised Date: Appendix B SOP# 284 File Name: Appendix B - Map Designator Symbols.doc  APPENDIX C POLICE INCIDENT MANAGEMENT SHEET THIS PAGE INTENTIONALLY LEFT BLANK PENDING THE DESIGN AND APPROVAL OF THE WORK SHEET. Original Date: 09/21/2005 Page 1 of 1 Revised Date: Appendix C SOP# 284 File Name: Appendix C - Police Incident Management Sheet.doc