RIM Implementation Assessment Questions 2024 PDF

Section 1: ========== Key Components: - Pre-Onboarding/Platform Initiation Meeting - User Setup - Notifications - Roles - Integration Activation - Deal Gathering/Deal Validation Section 1 Quiz: 1. What tasks must be completed prior to scheduling a Platform initiation Meetin...

Section 1: ========== Key Components: - Pre-Onboarding/Platform Initiation Meeting - User Setup - Notifications - Roles - Integration Activation - Deal Gathering/Deal Validation Section 1 Quiz: 1. What tasks must be completed prior to scheduling a Platform initiation Meeting? 2. Please explain the differences between the User Setup and Roles? 3. When is it best to recommend a custom role in DRP? 4. Please define one of the DMS Integration Activation Process. 5. What is Deal Gathering? 6. Which of these questions should be asked during Deal Gathering? Please select all that apply. A. Are your Fees Capped or Upfront B. Do you discount your vehicles? C. How many fees do you have? D. Do you offer standard accessories? E. Do you offer free car wash? 7. True or False: Your GM DRP Deal Validation must match 1:1 with the Dealers CRM? 8. When conducting a Loan Deal gathering which of the following items should not be visible? A. Customer PII B. Sale Price C. Monthly Payment D. Total Tax Amount 9. If you are unable to view the financed/adjusted amount during Loan Deal Gathering, you should request to see what values are located within the dealers DMS? Section 2: ========== Key Components: - Retail/CRM Settings - Leads - F&I Settings (Lender Setup, Forms, F&I) Section 2 Quiz: 1. Which of these questions should be asked when reviewing fees? Select all that apply. A. Is this fee taxed? B. Does this fee apply to a lease? C. Is this fee capped or upfront? D. All of the above 2. What is the purpose of the "Default Values" tool located in Sales Setup? 3. What does lease Working Cash Toggles control? 4. What integration does DRP use to auto-calculate taxes and fees? 5. Please detail the difference between a Capped Fee and an Upfront Fee. 6. Please define Cap Cost Reduction. 7. What is PEN? 8. What Credit Application Options are integrated with the DRP? Section 3: ========== Key Components: - Desking - Credit Tab - Recap Tab - Documents Tab - Cashiering Tab - Concierge - Integrations Section 3 Quiz: 1. Does DRP give users the ability to start a deal using leads from their integrated CRM? 2. Can tax rates be manipulated on a Deal-by-Deal level? 3. The loan or lease rate will automatically pull in from GM Financial. All other lender institutions will use the default rates in Sales Setup. True or False: 4. Ipad Casting is available for the following scenarios? Please select all that apply. A. F&I Menu B. Document Display C. Use Car Trade-In D. CRM Management in DRP 5. What section in the Desking module will Dealers record payment? 6. If a DMS is integrated, what button must be selected to initiate Deal Sync? Section 4: ========== Key Components: - Vehicle Inventory Section 4 Quiz: 1. What supporting GM System provides inventory, pricing, and imagery for the DRP? 2. Can Dealers add a vehicle into the DRP that is not in their DMS? 3. Can Dealers mark inventory ineligible for CarBravo in the DRP? 4. Are vehicles recalls present in the DRP?