RASHTRASANT TUKDOJI MAHARAJ NAGPUR UNIVERSITY B.COM Past Paper PDF

RASHTRASANT TUKDOJI MAHARAJ NAGPUR UNIVERSITY B.COM –SEMESTER-I (CBCS) ABILITY ENHANCEMENT COURSE TIME: 2 HRS ENGLISH MARKS: 50 Q1.Answer any three of the following questions in about t...

RASHTRASANT TUKDOJI MAHARAJ NAGPUR UNIVERSITY B.COM –SEMESTER-I (CBCS) ABILITY ENHANCEMENT COURSE TIME: 2 HRS ENGLISH MARKS: 50 Q1.Answer any three of the following questions in about two to three sentences each. (06 marks) i).Why is food colouring added to natural food items? ii) What is meant by ‘customer relations’? iii) What was the turning point for the Tata Group? iv)What did Alex wish to achieve through InterConnect? Q2.Answer any two of the following questions in about 100 words. (10 Marks) i) Why is it important to justify ones’s recommendations to a potential customer? ii) Was Ratan Tata trying to destroy the competitive market? Justify your answer iii) How does ethnocentrism hinder intercultural competence? Q3.Answer any three of the following questions in about 100 words (06 Marks) i). Why do you think reading comprehension is considered a key soft skill? ii). Write about one positive and one negative experience you have had while dealing with the customer service of a company you bought something from? Would you buy anything from either of these companies in the future? Justify your answer. iii).Which leadership qualities do you believe you possess? Which leadership qualities do you think you need to work on in future? iv)How can technology help bridge cross-cultural communication gaps? Is depending solely on technology a good idea? Justify your answer. Q.4.Answer any two of the following questions in about 100 words.(10 Marks) i) If you had to read an article of around six pages in fifteen minutes and then write a short critical note on it, which method of reading would you utilise and why? ii) A customer who has bought a modem from your company calls you to say that their device is not functioning and their internet is getting disconnected constantly. How would you handle this situation? iii) If you worked in a company in an non-leadership role and detected a shortcoming in its strategy which is holding it back, would you approach the senior management about it? If yes how would you handle the situation? Q5.Do as directed. (18 marks) a) Vocabulary (06 marks) Identify the root word along with any prefix and/ or suffix that is /are attached to it. Fill in the blanks accordingly. Put X if a form does not exist. i)The magician made the pigeon disappear. Prefix:____________ Root;____________________ Suffix:___________________ ii). Look at the following word Give the root and its meaning. Credential Root:___________ Meaning:____________________ iii). Fill in the blanks by modifying the words in the brackets as instructed. She was behaving very ______________. (child + suffix) b) Correction of Errors (06 Marks) i). Rewrite the following sentence by inserting appropriate articles wherever necessary.(2) There is gift for you in cupboard. ii).Fill in the blanks in the following sentence with suitable prepositions.(02) He got __________the bus, and walked __________the theatre. iii), Fill in the blanks using appropriate tense forms of the verbs in brackets.(02) How many years have you ___________(teach)? I have never _______ (work) in a multi-national company. c )Write a short blog on any ONE of the following topics in about 150/200 words. Write the title, introduction, body and the conclusion.(06 Marks) i). Fashion or ii) Social Media