Question Bank for Semester V PDF

Question Bank for Semester V 1. A 325 rooms hotel with a targeted Average Room Rate of Rs. 10,500 and an average occupancy of 75 percent of which 40 percent are double rooms. The rate spread used is Rs.1500. Calculate the single room rate and double room rate...

Question Bank for Semester V 1. A 325 rooms hotel with a targeted Average Room Rate of Rs. 10,500 and an average occupancy of 75 percent of which 40 percent are double rooms. The rate spread used is Rs.1500. Calculate the single room rate and double room rate required to achieve the ARR. 2. Calculate the Yield Statistic of the hotel from given details: The ADR of the hotel with 227 rooms, which sold 145 rooms was Rs. 7250. The Average Rack Rate (potential) was Rs. 8750 3. A 250 room hotel with a potential revenue of Rs.14,50,000/- sold 150 rooms out of which 35 rooms were on Double occupancy to generate a revenue of Rs.11,40,000/-. Calculate Average Daily Rate, Rev Per Available Room, Average Rate per Guest and Yield Statistic. 4. Calculate the 4 availability ratios(percentages of no shows, Walk-in, Under- stay, Over-stay) used in Front Office operations from the following data: No. of Room arrivals/Check-ins – 1100 Rooms walk-ins – 343 Rooms reservations – 845 Rooms No shows – 141 Rooms overstay – 112 Rooms under stay – 81 Actual departures/ Checkouts – 775 5. Calculate the Occupancy ratios i.e., I. Room Occupancy percentage II. Average Daily Rate III. Revenue Per Available Room IV. Average Rate per Guest Total Rooms in the hotel – 250 Rooms occupied –159 Complimentary rooms – 7 Rooms on Double occupancy – 85 Rooms revenue generated – Rs.9,54,500/- 6. Calculate the Bed Occupancy percentage of the hotel from the following details: The Hotel has 150 single rooms and 200 double rooms, the house count of the hotel is 450. Page 1 of 5  7. Calculate the Position-of-the-house (Availability for the day) from given data. Number of: Rooms in the hotel – 250 Rooms Out of Order – 06 Rooms Stay over – 115 Rooms reservations – 195 Projected No-shows – 18% Rooms under stay – 15 Rooms overstay – 20 8. Procedure for estimating expenses for the Rooms division budget. 9. Short notes on Daily Operations report. 10. Various methods which hotel guests use to evaluate their stay experience. 11. What do you understand by revenue analysis. What formula is used to show the performance of the hotel in terms of revenue. 12. Importance of Fair Market share and the required analysis. 13. Format of Foreign Exchange Encashment Certificate. 14. Five currencies not accepted by Reserve Bank of India. 15. Export Promotion Capital Goods Scheme (EPCG). 16. Use of credit cards for foreign exchange. 17. Three approaches to pricing room rates with 2/3 lines on each. 18. Notes on Co-ordination and Co-operation in Rooms division. 19. How is Rev PAR index used in Fair Market Share. 20. Write notes on competitive set. 21. Write notes on Rule-of-the-thumb approach to pricing rooms. 22. Name the heads of expenses to be estimated for budget of rooms division 23. Write brief notes on meal packages /plans offered in hotels. 24. What is Rooms revenue and Income from rooms. Page 2 of 5  25. Write notes on market condition approach to pricing room rates. 26. Write notes on Incentive rate, Package rates, Complimentary rate, Hurdle rate and Commercial rate. 27. Write notes on planning and evaluation of “Front Office Operations”. 28. Write notes on head of expenses for rooms division. 29. Write notes on factors/analysis of “Evaluation of hotels by guests”? 30. What do you understand by Fair Market share and Market share Index. 31. How and when do hotels take Guests feedback for Evaluation by guests. 32. Write down the differences between Foreign Currency cash and Travellers cheque. 33. Guidelines for settlement of hotel bills by foreigners given by RBI. 34. Write notes on Leading and Controlling in Management Functions. 35. What do you understand by competitive set. 36. Name the two methods for calculating Rooms revenue budget. 37. How is the RevPAR index used in Fair Market share. 38. What is the importance and use of Yield statistics. 39. Explain perishability of room and its effect on Room revenue. 40. Write short notes on 10 day forecast. 41. Write notes on market condition approach to pricing room rates. 42. Describes the various Management functions which the Front Office Manager of a hotel exercises. 43. Notes on head of expenses for rooms division. 44. How and when do hotels take Guests feedback for Evaluation by guests. 45. Short notes on Monthly Income statement. 46. Short notes on “the tools used by Front Office Managers” for evaluating the success of the operations. 47. Importance of Fair Market share and the required analysis. Page 3 of 5  48. Guidelines for settlement of hotel bills by foreigners given by RBI. 49. Procedure for accepting Foreign Exchange from Non-Resident guests. 50. Write notes on Staffing in Management Functions. 51. Three day forecast. 52.Name the two methods for calculating Rooms revenue budget. 53. Importance of calculating Forecasting availability. 54. Rooms are perishable. Explain 55. Importance of Walk in guests in hotels. 56. Why is the Hubbart’s formula also known as upside down formula. 57. Write the names of currencies of the following countries. i. Brazil ii. China iii. Australia iv. Egypt v. Malaysia vi. United Kingdom vii. China viii. Denmark ix. Sweden x. Argentina xi. Singapore xii. Japan xiii. New Zealand xiv. Thailand xv. Bhutan xvi. Srilanka xvii. Afghanistan xviii. Australia xix. Canada xx. Philippines xxi. Kenya xxii. United Arab Emirates xxiii. Spain xxiv. Indonesia xxv. Israel Page 4 of 5  xxvi. Nepal xxvii. Greece xxviii. Turkey xxix. South Korea xxx. Singapore xxxi. Sweden xxxii. Argentina xxxiii. Bangladesh xxxiv. Belgium xxxv. Russia xxxvi. France xxxvii. United States of America xxxviii. Mexico Page 5 of 5