quality_management_quiz-compressed.pdf

Question Which of the following best describes the role of 'Control' in the DMAIC methodology? In Six Sigma, the concept of 'sigma' refers to: If a process has a Cp of 0.7 and a Cpk of 0.5, what does this imply about the process? Which of the following tools is used in Lean Six Sigma to identify and...

Question Which of the following best describes the role of 'Control' in the DMAIC methodology? In Six Sigma, the concept of 'sigma' refers to: If a process has a Cp of 0.7 and a Cpk of 0.5, what does this imply about the process? Which of the following tools is used in Lean Six Sigma to identify and eliminate bottlenecks in a process? Lean Six Sigma aims to improve processes by: What is the primary purpose of implementing a 'pull' system in Lean Six Sigma? Which of the following is a key principle of TQM? In the context of TQM, 'Kaizen' refers to: Which of the following distinguishes TQM from other quality management frameworks? Which of the following Lean tools can be used to prevent defects by addressing root causes in a system? In a Six Sigma project, you find that the standard deviation of the process has increased after an improvement initiative. Whic In a Lean Six Sigma project, which of the following scenarios best describes a situation where a Kanban system would be inap Puzzle: A company implements Lean Six Sigma to reduce manufacturing lead time. However, after several cycles of improvem Puzzle: During a Six Sigma project, a company reduced the number of defective products by implementing a mistake-proofing Puzzle: After conducting a Value Stream Mapping (VSM) session, you notice that while certain processes were optimized, ove Option 1 A) Identifying the problem to be solved A) The number of standard deviations between the process mean and the nearest specification limit (Correct) A) The process is centered and within specification limits. A) Kaizen A) Reducing variation and waste simultaneously (Correct) A) To reduce lead times by producing goods based on actual demand (Correct) A) Quality is achieved by the inspection process alone. A) A system that penalizes workers for defects A) TQM emphasizes individual process improvement over system-wide optimization. A) Pareto Chart A) The process improvements reduced variability A) When product demand is stable and predictable A) Overemphasis on speed, neglecting quality controls (Correct) A) The poka-yoke focused on the wrong defect area. A) The VSM did not identify all non-value-added activities Option 2 B) Standardizing solutions and sustaining improvements (Correct) B) The overall average process performance B) The process is capable but not centered. B) Value Stream Mapping (VSM) (Correct) B) Increasing variation to meet different customer needs B) To maximize production efficiency by producing goods in advance B) Continuous improvement involves all employees, not just management. (Correct) B) A philosophy focused on continuous, incremental improvement (Correct) B) TQM is more focused on cost reduction than customer satisfaction. B) 5 Whys B) The improvements failed to stabilize the process (Correct) B) When product cycles vary widely in size and time (Correct) B) Failure to engage suppliers in the process B) The technique was implemented correctly but not monitored. B) The improvements were not implemented across the entire supply chain Option 3 Option 4 C) Collecting and analyzing data D) Generating new solutio C) The number of process inputs D) The control limits set by C) The process is not capable and is off-center. (Correct) D) The process is producin C) Fishbone Diagram D) Control Chart C) Improving only the speed of the process D) Implementing quality m C) To standardize inventory levels irrespective of demand fluctuations D) To eliminate the need f C) TQM focuses solely on external customer satisfaction. D) Data collection and ana C) A rapid process redesign D) Outsourcing quality con C) TQM integrates quality into the organization's culture and across all departments. (Correct) D) TQM strictly applies onl C) Kanban Board D) Poka-Yoke (Correct) C) The improvements increased customer satisfaction D) The process became les C) When reducing work-in-progress inventory is the goal D) When a process has fre C) Misalignment between customer requirements and process changes D) Implementation of too C) Customer expectations increased beyond the improvements made. D) Process variability outsi C) The process improvements created new bottlenecks (Correct) D) The mapping focused to D) Implementing quality management systems without customer feedback D) Process variability outside of the poka-yoke area was ignored. (Correct)