Public Admin Tutorial (Benha University) PDF

Faculty of Business, Benha University Department: Business Administration Course Name: Public and local Administration 2nd Grade (2024/2025) First Semester Tutorial (Lecture Four)...

Faculty of Business, Benha University Department: Business Administration Course Name: Public and local Administration 2nd Grade (2024/2025) First Semester Tutorial (Lecture Four) – chapter (2) Public Personal management and Leadership 1) The structure of an organization affects who? A. behavior of the organization as a whole B. member of the organization C. clients D. customers E. all the above 2) the design of organizational structures must include A. different values B. Different needs C. different purposes D. all the above 3) it’s defined how their members conceptualize organizational activity and the environment a) organizational culture b) organizational structure c) Organizational processes d) all the above 4) The structure of an organization has to be …. designed a) scientifically b) unscientifically c) both A& B d) none of them 5) Characteristics of the Public organizations structure include a) affects organizational behavior. b) affect behavior of organization workers, participants. c) affect organizational and individual behavior. d) Is scientifically designed. e) Organizations may have cultures (how their members conceptualize organizational activity and the environment). f) All of the above 6) …… refers to employees in an organization, it includes all levels of employees superiors and subordinates. a) Personnel b) Personnel administration c) personnel management d) Personal Functions 7) Personnel refers to a) Superiors b) Subordinates c) superiors and subordinates d) none of the above 8) defined as the effective utilization of human resources to achieve the organizational objectives a) Personnel b) Personnel administration c) private administration d) leadership 9) it is concerned with the proper use of human resources in an organization a) Personnel b) Personnel administration c) private administration d) leadership 10) is the planning, organizing, directing, and controlling of the performance of those operating functions. a) Personnel b) Personnel Management c) private administration d) leadership 11) is a line responsibility and a staff function a) Personnel b) Personnel administration c) private administration d) leadership 12) concerned with the development, compensation, integration, and maintenance of personnel of an organization a) Personnel b) Personnel administration c) private administration d) leadership 13) a line responsibility and a staff function, that concerned with …. of personnel of an organization a) Development b) Compensation c) Integration d) Maintenance e) All of the above 14) The Personal Functions includes a) Recruitment b) Selection c) Position Classification d) Job Description e) All the above 15) It is the process of advertising job openings and encouraging candidates to apply. a) Recruitment b) Selection c) Position Classification d) None of the above 16) it is designed to provide an organization with an adequate number of candidates from which to make its selection decision a) Job Description b) Selection c) Position Classification d) None of the above 17) The Governmental Efforts to recruit for …. rather than ….. a) Careers - single jobs b) single jobs – Careers c) both A&B d) none of them 18) …… is the oldest function of public personnel administration. a) Recruitment b) Selection c) Position Classification d) None of the above 19) It is the process of choosing among applicants a) Recruitment b) Selection c) Position Classification d) None of the above 20) which of them basic sources of information that can be used to select from applicants a) Interviewing b) job descriptions c) Empathy d) All the above 21) which of them basic sources of information that can be used to select from applicants a) application forms b) interviewing c) testing d) all the above 22) …….. are formal job descriptions that organize all jobs into classes based on this position's responsibilities and duties? a) Recruitment b) Selection c) Position classifications d) Promotions 23) Position classifications are …... job descriptions a) Formal b) in formal c) formal and in formal d) internal document 24) Position classifications organize all jobs into classes based on ? a) this position's responsibilities b) duties c) position's responsibilities and duties d) none of the above 24) should be classified in Position Classification a) Positions b) Individuals c) Both A&B d) None of the above 25) rank is vested in Position Classification based on a) Positions b) Individuals c) Both A&B d) None of the above 26) which function responsibilities pertaining to a position constitute the outstanding characteristics that distinguish it from the other positions a) Recruitment b) Selection c) Position classifications d) Promotions 27) ………. should have no effect on the classification of the position. a) Positions b) Individuals c) Both A&B d) None of the above 28) is define is an internal document that clearly states the essential job requirements, duties, responsibilities, and skills that are required to perform this role a) Recruitment b) Selection c) Position Classification d) Job Description 29) job description is an …. Document a) Formal b) in formal c) formal and in formal d) internal document 30) Job description required information concerning the a) Duties b) Responsibilities c) duties, responsibilities d) none of the above 31) Information concerning the duties of the position, including a) the main tasks. b) the degree of supervision under which the work of the position is performed. c) both A&B d) none of the above 32) Information concerning the responsibilities of the position, including a) the main tasks. b) the degree of supervision under which the work of the position is performed. c) both A&B d) none of the above 33) is tends to be zero-sum a) Recruitment b) Selection c) Position Classification d) Promotions 34) that is refer to one employee’s gain (promotion) mean another’s lost opportunity a) zero-sum b) Empathy c) Application form d) None of the above 35) Assembling small groups of employees to deal with the problems of interpersonal relationships. a) Coaching b) Skills training c) Job rotation d) Sensitivity 36) Providing employees with differing work activities to increase their experience a) Sensitivity b) Coaching c) Job rotation d) Skills training 37) Modeling, games, and simulation training and Exchange and sabbatical programs are a) Performance Appraisal Types b) Performance Appraisal Functions c) Training Categories d) Traits of effective Leaders 38) Leaders must be aware of their strengths and weaknesses and act accordingly. a) Empathy b) Belief in the possibility of success c) Traits of effective Leaders d) Self-management 39) Continuing leadership may depend on the exercise of sound, reasoned judgment and the right responses to situations. a) Constancy b) Empathy c) Sound judgment d) Belief in the possibility of success 40) Traditional classroom instruction, including courses at nearby academic institutions a) Sensitivity or “T-group” training b) Coaching c) Empathy d) Formal or informal classroom instruction 41) Personal instruction in which an expert oversees the efforts of a learner and provides continual advice. a) Coaching b) Formal or informal classroom instruction c) Sensitivity or “T-group” training d) Empathy 42) When appraisal is by supervisors, co-workers, subordinates, and customers, it is called …………….. a) a 380-degree evaluation. b) a 60-degree evaluation. c) a 330-degree evaluation. d) a 360-degree evaluation. 43) It involves power formal authority bestowed on the accupant of a position by higher organizational authority a) Leadership authority b) Performance Appraisal Functions c) Management d) Formal or informal classroom instruction