POS Functions - General PDF

Summary

This document details instructions for using a point-of-sale (POS) system, specifically focusing on contactless transactions, voiding, refunds, reports, and settlements.

Full Transcript

Contactless transactions up to 500.00 Contactless Card Antenna Printer REPRINT 1. Press The key (F3) 2. Select REPRINT 3. Enter the invoice to reprint or press ENTER key for most recent transaction. 4. Press 1 for merchant copy; Press 2 for the client copy. F1: No Use VOID-(Before the transacti...

Contactless transactions up to 500.00 Contactless Card Antenna Printer REPRINT 1. Press The key (F3) 2. Select REPRINT 3. Enter the invoice to reprint or press ENTER key for most recent transaction. 4. Press 1 for merchant copy; Press 2 for the client copy. F1: No Use VOID-(Before the transaction has been settled) 1. Press the Key ( F2) F2: Transaction Menu 2. Select VOID 3. Enter the password xxxx and press the ENTER key. F3: Merchant Menu 4. Input invoice number to be voided or simply press F4: Configuration ENTER key for most recent transaction. 5. Validate the transaction information to be canceled, Number Keys to confirm the cancellation press the ENTER key or Function Key press the CANCEL key to cancel the process. Cancel Delete Enter Chip Card Slot Paper Feed Button SALE 1) Press any number or Enter Key to start. 2) Enter the amount with decimal and press ENTER. 3) Press ENTER if amount is correct. If amount is incorrect press CANCEL. 4) Insert/Slide/Tap Contactless reader. 5) If POS request for pin number, cardholder needs to enter pin number and press ENTER 6) If the transaction is approved the merchant copy will print. - PIN verified transactions will not require a signature. The sales draft will not contain a signature line. All contactless transactions BZ$100/US$50 and below will not require a signature. The sales draft will not contain a signature line. - All other transactions will require a signature. 7) POS will prompt to print second copy; Press ENTER key to print this copy. In the event that merchant does not press the enter button to print slip, the POS will automatically print customer copy of draft after a couple seconds. 8) If second copy is not needed, press CANCEL Refund- (After the transaction has been settled) 1. Press the key (F2) 2. Select REFUND press ENTER 3. Input default password (****), press ENTER 4. Input amount, press ENTER 5. Validate the transaction amount to be refunded, to confirm press the ENTER key or press the CANCEL key to cancel the process. 6. Insert card in chip reader or Tap contactless reader 7. Merchant copy will print. 8. Press enter key to print customer copy (if a customer copy is not needed, press CANCEL button) REPORTS: 1. Press F3 Key (Merchant Menu) 2. Select option 4-DETAIL REPORT and press ENTER 3. If merchant has dual currency Choose All and press ENTER SETTLE 1. Press the Key (F3) 2. Select Settle 3. Enter the password (xxxx) and press the ENTER key to continue. 4. Wait for the terminal to print the report with the following caption **SETTLE SUCCESS**. 5. If terminal does not print the previous message repeat the settle process. Contactless Transaction limit: This is the maximum limit that POS will accept contactless transaction. This means that any transaction above $500.00 will require the card to be inserted or swiped. For all transactions $500.00 and under you can use the contactless feature.

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