Terminal Configuration Quiz

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Questions and Answers

What keys need to be pressed to reboot the machine?

Yellow Key and Dot (full stop/period)

What is the password to enter while in the Terminal Settings?

300421

What needs to be turned off in the Network Configuration?

DHCP

What should a merchant do if a second copy of the transaction slip is not needed?

Press the CANCEL button Signup and view all the answers

How can a merchant initiate a refund after a transaction has been settled?

Press the key (F2), select REFUND, input amount, and press ENTER Signup and view all the answers

What should a merchant do if the terminal does not print the SETTLE SUCCESS message?

Repeat the settle process Signup and view all the answers

What is the purpose of the contactless transaction limit?

To define the maximum limit for contactless transactions Signup and view all the answers

What should a merchant do to access the detail report in the Merchant Menu?

Press F3 Key, select option 4-DETAIL REPORT, and press ENTER Signup and view all the answers

What is the purpose of simultaneously holding down the yellow and period (.) keys on the Ingenico POS?

To reboot the POS Signup and view all the answers

What does APN stand for in the context of network configuration for the POS?

Access Point Network Signup and view all the answers

What is the purpose of the MCC (Merchant Category Code) in the context of POS operations?

To categorize the type of business Signup and view all the answers

What is the significance of the Merchant Rep FE UTRNNO according to the given text?

To find it in Smartvista Signup and view all the answers

What should be done if the machine doesn't print after settling?

Feed the machine and clean it Signup and view all the answers

What should a merchant do if the transaction is paused because the chip couldn't be read?

Clean the machine and card, and if it still doesn't work, replace the machine Signup and view all the answers

What should be done if there is no closed SOC slot and the line between processors is down?

System down- try the transaction again within 5 minutes Signup and view all the answers

What should a merchant do if a double charge has been made?

Process a refund after settling the machine and confirm the refund is executed from the same TID as the charge Signup and view all the answers

What should be done if the machine still doesn't print after feeding and cleaning it?

Replace the machine Signup and view all the answers

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