Podcast
Questions and Answers
What keys need to be pressed to reboot the machine?
What keys need to be pressed to reboot the machine?
- Red Key and Semi-colon
- Green Key and Comma
- Blue Key and Exclamation Mark
- Yellow Key and Dot (full stop/period) (correct)
What is the password to enter while in the Terminal Settings?
What is the password to enter while in the Terminal Settings?
- 123456
- 300421 (correct)
- 654321
- 000000
What needs to be turned off in the Network Configuration?
What needs to be turned off in the Network Configuration?
- Subnet Mask
- DHCP (correct)
- IP Address
- DNS
What should a merchant do if a second copy of the transaction slip is not needed?
What should a merchant do if a second copy of the transaction slip is not needed?
How can a merchant initiate a refund after a transaction has been settled?
How can a merchant initiate a refund after a transaction has been settled?
What should a merchant do if the terminal does not print the SETTLE SUCCESS message?
What should a merchant do if the terminal does not print the SETTLE SUCCESS message?
What is the purpose of the contactless transaction limit?
What is the purpose of the contactless transaction limit?
What should a merchant do to access the detail report in the Merchant Menu?
What should a merchant do to access the detail report in the Merchant Menu?
What is the purpose of simultaneously holding down the yellow and period (.) keys on the Ingenico POS?
What is the purpose of simultaneously holding down the yellow and period (.) keys on the Ingenico POS?
What does APN stand for in the context of network configuration for the POS?
What does APN stand for in the context of network configuration for the POS?
What is the purpose of the MCC (Merchant Category Code) in the context of POS operations?
What is the purpose of the MCC (Merchant Category Code) in the context of POS operations?
What is the significance of the Merchant Rep FE UTRNNO according to the given text?
What is the significance of the Merchant Rep FE UTRNNO according to the given text?
What should be done if the machine doesn't print after settling?
What should be done if the machine doesn't print after settling?
What should a merchant do if the transaction is paused because the chip couldn't be read?
What should a merchant do if the transaction is paused because the chip couldn't be read?
What should be done if there is no closed SOC slot and the line between processors is down?
What should be done if there is no closed SOC slot and the line between processors is down?
What should a merchant do if a double charge has been made?
What should a merchant do if a double charge has been made?
What should be done if the machine still doesn't print after feeding and cleaning it?
What should be done if the machine still doesn't print after feeding and cleaning it?
