Infosys Strategy PDF
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This document outlines the strategy for Infosys for 2021-22, focusing on scale, agile digital, core business energization, reskilling the workforce, and localization efforts. It includes details on investments in various technologies and initiatives to support client journeys to digital transformation.
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Approaching Strategy Delivering Statutory Financial...
Approaching Strategy Delivering Statutory Financial Introduction Governance BRSR value creation review value reports statements Strategy Strategy Strategy Our clients and prospective clients are faced with Our human experience-related services expanded with best-in-class solutions, IPs and frameworks. We have transformative business opportunities due to advances in the opening of eight innovation hubs, six digital studios, automated over 20,000+ processes for our clients and have Expand localization software and computing technology. These organizations 12 proximity centers and 20 living labs around the world. over 1,000 ready use cases across industries. With the objective of creating differentiated talent pools are dealing with the challenge of having to reinvent During the fiscal, we entered into a definitive agreement Our Assure services, in software testing and cybersecurity, in our markets, we made significant investments in their core offerings, processes and systems rapidly and to acquire oddity to augment our human experience continued to grow with investments in Cyber Gaze, our expanding our local workforce in the US, the UK, Europe, position themselves as 'digitally enabled'. The journey to capabilities in Europe. Through our academia partnerships cybersecurity dashboard and suite of related applications. Japan, China and Australia. We established innovation the digital future requires not just an understanding of with Purdue, Trinity, RISD and eCornell, we have trained hubs, nearshore centers and digital design studios across new technologies and new ways of working, but a deep over 4,500 employees in niche digital skills. geographies. Further, we expanded our university and appreciation of existing technology landscapes, business Our Insight and data analytics services and solutions Energize the core community college partnerships in all these regions to processes and practices. Our strategy is to be a navigator were further strengthened with the launch of our Infosys aid internships, recruitment, training and joint research. for our clients as they ideate, plan and execute their Leveraging automation and AI, we are winning and Applied AI solutions, coupled with the Infosys Data In fiscal 2022, we recruited over 14,805 employees locally journey to a digital future. executing several engagements for our clients to Workbench. Our AI platform, Infosys Applied AI, helps in our markets, of which 3,650 were fresh graduates. modernize their core legacy technology and process enterprises adopt a comprehensive approach and roadmap This initiative also significantly de-risks our operations from We have embraced a four-pronged strategy to strengthen landscapes. We made significant investments in our to scaling enterprise-grade AI for their businesses. regulatory changes related to immigration policies. our relevance with clients and drive accelerated Live Enterprise platform, including our Bot Factory of With advances in next-generation computing power, ready value creation: preconfigured automation bots and LEAP, our platform Looking ahead, and to continue staying relevant to the access to datasets on the cloud to train Machine Learning for optimizing large-scale application maintenance and emerging needs of our clients, our strategic areas of focus models and consumable Artificial Intelligence (AI) services, Scale agile digital Reskill our people reengineering. In fiscal 2022, we won a total contract for the next few years will be to further: our solutions enable our clients to generate insights from value of over US$ 9.5 billion in large deals, continuing their data and open opportunities for data monetization. Scale our cloud capabilities, especially around cloud Energize the core Expand localization to demonstrate our capabilities and competitiveness in advisory, data on cloud, cloud security, SaaS, PaaS, IaaS Our Innovate-related services and solutions are boosted executing complex transformation programs. In addition, and private cloud; We believe the investments we have made, and continue by workspaces that have been specifically redesigned investments in our own internal systems, reimagination to make, in our strategy will enable us to advise and help for agile software development, teams reskilled in agile of our internal processes and automation of software Expand capabilities in key digital technology areas our clients as they tackle the current market conditions. methodologies, certified scrum masters and capabilities development processes have helped increase our agility, such as AI, product engineering, cybersecurity and Further, we have been able to successfully enable most of in horizontal technologies such as 5G, autonomous tech, boost productivity and enhance our competitiveness even human experience; our employees worldwide to work remotely and securely product engineering, internet of things and blockchain. in the current paradigm of remote working. Strengthen our employee value proposition for the – giving us the operational stability to deliver on client Our Accelerate-related services are aimed at rapidly newer contexts of work and workplace; commitments and ensuring our own business continuity. transforming our clients’ legacy technology landscapes Reskill our people Run our operations in a cost-effective and agile manner, and processes with digital technology. We invested in, and Over the last four years, we have executed this strategy including increasing the levels of automation in our built strong partnerships with cloud hyperscalers such as Continuous learning and reskilling have always and generated significant outcomes. service delivery; AWS, GCP and Microsoft Azure, and SaaS providers. been integral to our operating model. We operate In fiscal 2022, we expanded our integrated cloud offering our reskilling program with the twin objectives of Deliver on our ESG commitments, while at the Infosys Cobalt™, which now offers over 35,000 cloud increasing fulfillment of demand for digital skills in same time enabling our clients to realize their Scale agile digital assets and over 300 industry cloud solution blueprints. client projects and for enriching the expertise of our sustainability goals. Our revenue from digital technology-related services Infosys Cobalt™ is helping enterprises to securely access global workforce in next‑generation technologies and and solutions has more than doubled in the last three cloud capabilities with the assurance of single-point methodologies. We invested in, and scaled, our digital years, and currently comprises 57% of our total revenue. accountability for outcomes. reskilling program globally. Lex, our in‑house-developed, We are rated as a leader in 54 industry analyst ratings anytime‑anywhere‑learning platform, offers over We launched Infosys Equinox, our flagship digital across our digital offerings. These outcomes are a result 13,700 courses curated for easy consumption on mobile commerce platform, which is a set of core microservices of investments we have made to expand our digital devices with advanced telemetry, gamification and encompassing all digital commerce scenarios to help footprint via reskilling of our employees, targeted certification features. Over 2,99,000 of our employees use enterprises rapidly build and deploy features across all acquisitions, strong ecosystem partnerships, innovation Lex and are spending approximately 2.3 million training touchpoints and channels, without the friction associated experience centers across the world, intellectual property days compared to 1.9 million in the last fiscal with close to with legacy platforms. development, reconfiguring our workspaces for agile 45 minutes per day on average for learning activities. software development and enhancing our brand. Our Automation and AI services grew on the back of our alliances with leading Robotic Process Automation (RPA) solution providers and niche AI players, powered by our 36 Infosys Integrated Annual Report 2021-22 Infosys Integrated Annual Report 2021-22 37