Organizational Leadership (ORGL3311) Past Paper PDF

Organizational Leadership (ORGL3311) Dr. Ravi Shankar Visiting Prof https://www.linkedin.com/in/ravi-shankar-70584b1/ Fourth Session Dec 30th , 2023 • Leading High Performance Teams Faculty Profile : Dr. Ravi Shankar INTRODUCTION • Background: PhD - Econometrics, Entrepreneur, Start-up Mentor...

Organizational Leadership (ORGL3311) Dr. Ravi Shankar Visiting Prof https://www.linkedin.com/in/ravi-shankar-70584b1/ Fourth Session Dec 30th , 2023 • Leading High Performance Teams Faculty Profile : Dr. Ravi Shankar INTRODUCTION • Background: PhD - Econometrics, Entrepreneur, Start-up Mentor, Social Impact Investor, Data Science Thought Leader, Senior Venture Partner & Visiting Prof (AI-ML) • Current Focus: AI adoption in Business, Deep Learning, XAI, ML Operations, Design Thinking, OB, Leadership & Strategy • Sectoral Exposure: multiple sectors straddling BFSI / Pharma / Manufacturing / Retail / Tech • Overall Experience : 30 Yrs. • • Visiting Prof in leading universities worldwide Digital Transformation consultant to Fortune 500 firms globally Organizational Leadership: Learning Journey Eight sessions of one hour each Introduction to Organizational Leadership 9th Dec 2023 9:30 pm IST Leading High Resolving Strategic & Leading a Leadership Performance Leading with Conflict and Operational Diverse Effective and Diversity Teams Workforce Communicati Negotiation Leadership on 23rd Dec, 2023 30th Dec, 6th Jan, 2024 13th Jan, 2024 20th Jan, 2024 27th Jan, 2024 th 16 Dec, 2023 9:30 pm IST 2023 9:30 pm Leadership Theories 9:30 pm IST IST 9:30 pm IST 9:30 pm IST 9:30 pm IST 9:30 pm IST Defining High Performance Teams (HPT) Characteristics & Communication with HPT Leadership & Challenges in HPT Creating & Sustaining HPT Leading HPT – Skills & Behaviours of effective leaders Use cases of HPT Real World Examples Being an effective leader in a HPT is not easy…… Processes Policies People Creating & Leading High Performance Teams (HPT) Learn how to build and lead high-performance teams by understanding their characteristics and implementing effective communication strategies. What is a High-Performance Team? Definition Collaboration A high-performance team Members have a shared Individual Development is a group of individuals sense of purpose, trust Team members who work together each other, and are continuously challenge cohesively, consistently committed to mutual themselves, embrace achieving their goals and success. growth opportunities, and delivering exceptional results. strive for excellence. Definition of a High Performance Team 1 Collaboration 2 Accountability 3 Shared Vision A high performance Each team member A high performance team emphasizes takes responsibility for team has a clear collaboration and open their actions and understanding of its communication, where contributes to the purpose, values, and members work together team's success. long-term goals. towards a shared goal. Characteristics of High Performance Teams Trust Adaptability Team members trust and depend on High performance teams are flexible each other. They feel safe to take risks and able to adapt to changing and express their ideas openly. circumstances and new challenges. Continuous Learning Team members are committed to personal and professional growth, constantly seeking new knowledge and skills. Characteristics of High-Performance Teams Teams Clear Goals Effective Communication Shared Accountability have clearly defined goals Open and transparent Team members hold that provide direction and communication fosters themselves and each other purpose. collaboration and knowledge accountable for achieving sharing. desired outcomes. High-performance teams Benefits of High Performance Teams 1 Innovation 2 Efficiency High performance teams foster Teams that operate at a high creativity and innovation, leading to performance level are more new ideas and solutions. productive and efficient in completing tasks and achieving goals. 3 Employee Engagement Engaged team members are more satisfied, motivated, and committed to their work and the organization. Effective Communication within a HighPerformance Team 1 Active Listening Listen attentively to 2 Clear and Respectful Communication others to understand 3 Regular Feedback Provide constructive feedback to help team their perspectives and Express ideas clearly and members grow and foster better respectfully, promoting improve their communication. open dialogue and performance. avoiding misunderstandings. Real World Examples of High Performance Teams 1 SpaceX The team at SpaceX has revolutionized space exploration, successfully launching reusable rockets and inspiring the next generation of space enthusiasts. 2 Google Google's diverse and talented teams work collaboratively to drive innovation, create user-friendly products, and shape the future of technology. 3 NASA NASA's teams of scientists, engineers, and astronauts have pushed the boundaries of human knowledge, exploring space and expanding our understanding of the universe. Creating High Performance Teams Learn the essential characteristics of high-performing team leaders and how to establish trustworthiness. Discover the development process and the competence process for effective leadership. High-performing teams: A timeless leadership topic Team Composition Team Dynamics Getting Started Back to office CEOs and senior executives can employ proven techniques to create top-team performance. by Scott Keller and Mary Meaney - McKinsey Quarterly, 2017 “No matter how brilliant your mind or strategy, if you’re playing a solo game, you’ll always lose out to a team,” Reid Hoffman, LinkedIn cofounder Basketball legend Michael Jordan slam dunks the same point: “Talent wins games, but teamwork and intelligence win championships.” Keys to Building a High Performance Team Team 1 Effective Leadership 2 3 Strong leaders inspire, A common purpose and Continuous Improvement motivate, and provide clear goals align the A culture of continuous clear direction to their team's efforts and improvement team, while also ensure that everyone is encourages team empowering them to working towards the members to seek take ownership of their same objective. feedback, learn from work. Shared Goals failures, and constantly strive for excellence. Creating a High Team Performance Management Culture and Vision High-Performing Teams Process Learn the steps to create a culture that Enhancing Own Team Performance Performance Management promotes high team performance and Discover strategies to improve your team's fosters collaboration. performance management and drive success. Developing a Compelling Vision Tips on Assigning Your Vision Gain insights on how to create a vision that Learn effective techniques to communicate inspires and motivates your team. and align your team with the vision for maximum impact. Strategies for Enhancing Team Performance 1 Clear Goal Setting Set clear and achievable goals that align with the team's vision and Effective Communication 2 objectives. 3 Continuous Learning and Development Establish open lines of communication to ensure everyone is informed and engaged. Promote a culture of growth and Recognition and Rewards Acknowledge and appreciate team members' contributions to motivate and inspire them. 4 improvement, providing opportunities for skill development. Case Studies of Successful High Performance Teams Team A Team B Team C Discover the key factors that Explore the strategies and Learn how this collaborative contribute to the success of team building activities that team fosters innovation and this high performance team have propelled this team to embraces diversity to drive and the lessons learned achieve exceptional results. high performance. along the way. Empowering Team Members for Optimal Optimal Performance Delegate Responsibilities Provide Growth Opportunities Assign tasks and authority to team Identify areas for individual growth and members, fostering a sense of ownership provide training, mentorship, and stretch and accountability. assignments. Encourage Collaboration Recognize Achievements Promote teamwork and create a supportive Publicly acknowledge and reward environment for collaboration and idea- outstanding performance to reinforce a sharing. culture of excellence. Fostering Trust and Teamwork 1 Lead by Example Model the behaviors 2 Encourage Open Communication 3 Celebrate Diversity Recognize and and values you expect Create an environment appreciate the unique from your team where team members strengths and members to build trust feel comfortable perspectives that each and inspire expressing opinions team member brings. commitment. and ideas. Overcoming Challenges and Maintaining High Performance Effective Conflict Resolution Managing Change Develop techniques to resistance to change and address conflicts constructively and restore harmony within the team. Learn strategies to manage navigate through transitions smoothly. Maintaining Motivation Discover methods to keep the team motivated and engaged during challenging times. Continual Improvement for Sustained Success Process Refinement Embracing Innovation Feedback and Evaluation Explore methodologies to Cultivate a culture of Implement effective feedback streamline processes and innovation to drive mechanisms and optimize team performance. continuous improvement and performance evaluations to stay ahead of the identify areas for growth. competition. Challenges in Leading High-Performance Teams Managing Conflict Maintaining WorkLife Balance Sustaining Motivation proactively to maintain a Support team members in Motivate and engage team positive team dynamic. finding a healthy balance members continuously to between work and personal prevent burnout. Address conflicts openly and life. Conclusion and Key Takeaways 1 Reflection Reflect on the key principles for leading high-performance teams. Action 2 Apply the strategies and best practices learned to build and lead your own high-performance team. 3 Continuous Improvement Always strive for personal growth as a leader and encourage your team to do the same. Leadership in a High-Performance Team Inspiration Vision Empowerment A high-performance team Leaders provide a clear vision Leaders empower team requires a leader who can and guide the team towards members, fostering autonomy inspire and motivate others. achieving it. and trust. The Art of Leading HPTs Get To Know Your People Build Your People Provide Specific, Timely, Actionable Feedback Lead With Vulnerability Navigate Change Through Conversation Debra Kasowski, Forbes, 2020 12 essential skills to master to lead a high-performing team (and 7 extra soft skills): Source - International Institute for Management Development (IMD) Define roles and responsibilities clearly Set clear goals and objectives Communicate regularly Provide feedback Encourage team building Reward success How leadership and high performance are linked Get to know your team members on an individual level Be flexible Be willing to make mistakes Work on conflict Management Encourage creativity 1. Define roles and responsibilities clearly Clear roles and responsibilities are essential for any team to function effectively. As the team leader, it is your responsibility to ensure that everyone on your team knows exactly what is expected of them. This will help reduce confusion and conflict and allow your team to work more efficiently. Clarity also will enable you to hold team members accountable for their performance and identify areas where someone may struggle, or need coaching. In addition, clear roles and responsibilities can help to boost morale by giving people a sense of ownership over their work. Overall, defining roles and responsibilities is an essential first step in leading a high-performing team. 2. Set clear goals and objectives As a team leader, one of your most essential responsibilities is setting clear goals and objectives. This will give your team something to work towards and will help keep them focused and motivated. However, it is also essential to ensure that these goals are achievable and that your team has the resources and support they need to reach them. Once you have set your team’s goals, monitoring their progress and providing feedback on their performance is also essential. This will help to ensure that they stay on track and that you can identify any areas in which they may need improvement. By following these steps, you can ensure that your team performs at its best and achieves its full potential. 3. Communicate regularly If you want to lead a high-performing team, there are a few things you need to know. First and foremost, effective communication is vital. Make sure you regularly communicate with your team members so they are always aware of what is happening. Additionally, it is crucial to set clear goals and expectations. Your team should know exactly what they are working towards and what is expected. Finally, you need to create a positive and supportive environment. This means creating a space where team members feel comfortable taking risks and trying new things. If you can do these things, you will be well on your way to leading a high-performing team. 4. Provide feedback As a team leader, providing feedback to your team members is essential. This will help them learn and grow and help you identify any areas that need improvement. One way to provide feedback is to use the SBI model. This stands for Situation, Behavior, and Impact. When providing feedback, you should first describe the situation, then reveal the behavior you observed, and finally explain the impact of that behavior. For example, you might say, “When you interrupted Sarah in the meeting today, it made her feel disrespected and made it difficult for her to share her ideas. This type of feedback is specific, objective, and actionable, and it will help your team members improve their performance. 5. Encourage team building If you’re looking to lead a high-performing team, there are a few things you need to know. First, it’s essential to establish roles and responsibilities. Each team member should know what is expected of them and be held accountable for their results. Secondly, you need to provide structure and clear expectations. Your team should have a clear goal to aim for and a plan for how to get there. Finally, it’s important to encourage team building. Activities like team-building exercises can help team members get to know each other better and build trust and cooperation. If you can create a clear vision, establish roles and responsibilities, and encourage teamwork, you’ll be well on your way to leading a high-performing team. 6. Reward success As the leader of a team, it is your responsibility to set the tone and culture for your group. If you want to create a high-performing team, there are a few things you need to do. First, it is crucial to define the goals and objectives of the team clearly. Members should know what they are working towards and why it is essential. Second, you need to select the right people for the team. It is essential to have a mix of skill sets and personality types to create a well-rounded group. Third, you must provide adequate training and support. Make sure your team members have the resources they need to be successful. Fourth, you must foster a climate of trust and respect. Each member of the team should feel like their input is valued. Lastly, don’t forget to reward your team members for their successes. This will help them feel appreciated and motivated to continue performing at a high level. Mastering these skills can create a high-performing team that achieves great things. 7. How Leadership and High Performance Are Linked As any business leader knows, high performance is essential to success. But what exactly is high performance? And how can you create a team that consistently performs at a high level? At its most basic, high performance is simply the ability of a team to achieve its goals. But achieving goals is not always easy. To be successful, teams need leaders who can guide them and help them overcome challenges. Influential leaders know how to set goals that challenge their team members but are still achievable. They also know how to communicate those goals clearly and provide feedback that helps their team members stay on track. Finally, effective leaders know how to create an environment that motivates their team members to perform at their best. If you want to lead a high-performing team, keep this skill in mind. By setting clear goals, communicating effectively, and providing feedback, you can set your team up for success. 8. Get To Know Your Team Members on an Individual Level One of the best ways to get to know your team members is to ask questions and listen to the answers. Find out what motivates them, their goals, and interests them outside of work. Take an interest in their lives and show that you care about them as people, not just as employees. Another great way to get to know your team is to spend time together outside work. This can be anything from grabbing a coffee or going for lunch to playing sports or attending social events. Getting to know your team on a personal level will help you build a team that has a strong foundation for a successful working relationship. 9. Be Flexible Being flexible is an essential quality for anyone in a leadership role. Things will inevitably change and go wrong from time to time, so you must be able to adapt and adjust as needed. For example, you may have a plan for how you want a project to progress, but if the team you’re working with isn’t able to meet those expectations, it’s crucial to be able to adjust the plan. Being flexible shows that you are adaptable and willing to work with others, both essential for effective leadership and one of the most critical leadership skills. 10. Be Willing to Make Mistakes One of the essential qualities of a good leader is the willingness to learn from their mistakes. Nobody is perfect, and even the most successful leaders have made their share of errors. Making mistakes is essential to leadership because it allows you to experiment and try new things. If you’re afraid to make mistakes, you’ll never reach your full potential as a leader. What separates great leaders from the rest is their ability to learn from their mistakes and use them as opportunities to grow. So embrace your mistakes, learn from them, and use them to become a better leader. 11. Work on Conflict Management Conflict is a natural part of any productive team dynamic. When people with different personalities, backgrounds, and opinions come together, disagreements will inevitably occur. However, conflict can also be a source of creativity and growth. If managed effectively, it can lead to better decision-making and improved communication. There are a few key things to remember when dealing with conflict. First, it’s important to remember that not all conflict is destructive. Some level of disagreement is healthy and can help stimulate new ideas. Second, its essential to be proactive in managing conflict. Address issues as they arise rather than letting them fester. And finally, be respectful of other people’s opinions and points of view. 12. Encourage Creativity Encouraging creativity is another important aspect of being an effective leader. Creativity can help your team members find new and innovative ways to solve problems and help them come up with new ideas and approaches. There are a few key things you can do to encourage creativity in your team: First, create an environment where team members feel comfortable taking risks and exploring new ideas. Second, provide opportunities for team members to share their ideas and get feedback. And third, encourage and inspire team members to experiment and iterate on their ideas. Doing these things can create a culture of creativity that will help your team thrive. 7 extra soft skills required to lead High Performance Teams Be Decisive Take the Blame and Share the Credit Be a Good Listener Encourage Open Communication Promote a Positive Attitude Delegate Effectively Be a Good Role Model! Team Key Success Factors TRUST RESULTS COMMITMENT COMMUNICATION PROCESS What the team looks for in their leader in HPTs ? ⚫ The leader should provide ample freedom, opportunity that enables growth of his team members. ⚫ Your team members should know that you care. ⚫ As a leader integrity matters a lot – Never say one thing and do something else. ⚫ Perseverance – In terms of crisis you be there for the team supporting them. ⚫ Leader should provide the team with liberty to take risks and try new things without being worried about failing and repercussions that follow. ⚫ People feeling Included , Trusted , Valued and Respected 5 behaviors are common and consistent among high performance team leaders. 1 Share Goals 2 Align Goals 3 Measure Fairly 4 Delegate Authority 5 Recognize Results ⭾ ⮆ ☑  $ Characteristics of Effective Leaders in High Performance Teams 1. Inspirational 2. Decisive Leaders who inspire and motivate their team Leaders who make confident and well- to achieve greatness. informed decisions for the team. 3. Empathetic 4. Strategic Leaders who understand and support their Leaders who have a clear vision and plan to team members' needs and perspectives. guide the team towards success. Example 1: Leader in a Successful Professional Sports Team Bill Belichick - New England Patriots Key Traits: The legendary coach who led the Patriots to Unyielding dedication, attention to detail, and the multiple Super Bowl championships through ability to build a winning culture. exceptional leadership and strategic game planning. Example 2: Leader in a HighPerforming Corporate Team Key Traits: Daring innovation, audacity, and the ability to rally teams behind ambitious goals. 1 Elon Musk - Tesla & SpaceX 2 The visionary entrepreneur who revolutionized the electric car industry and is pushing boundaries in space exploration. 3 Focus on Sustainability Musk's emphasis on sustainable energy and reducing carbon emissions makes him a driving force in the corporate world. Example 3: Leader in a Top-Performing Military Unit Key Traits: The former commander of Joint Special Strategic thinking, adaptability, and the Operations Command (JSOC), known for his ability to build trust among diverse teams. exceptional leadership in counterterrorism operations. Leading by Example Collaborative Decision Making McChrystal's hands-on leadership approach He fostered a culture of open and emphasis on shared accountability led communication and encouraged his team to to remarkable mission success. contribute their expertise. Key Traits and Behaviors Exhibited by these Leaders 1 Lead by Example 2 Clear Communication Effective leaders set the standard for Leaders articulate their vision and excellence and inspire their team to follow expectations clearly to ensure alignment. suit. 3 Empowerment 4 Continuous Learning Leaders empower their team members to Leaders cultivate a culture of learning and make decisions and take ownership of encourage their team to develop new their work. skills and knowledge. Lessons Learned from these Real-World Examples Cultivate a Winning Mindset Build Strong Relationships Empower and Develop Others Develop a mindset that Nurture trust, collaboration, and Invest in the growth and embraces challenges and thrives open communication within the development of team members on continuous improvement. team. to unlock their full potential. Conclusion and Key Takeaways Effective leadership is vital for high performance teams. By studying real world examples in sports, corporate, and military contexts, we can identify common traits and behaviors that contribute to exceptional leadership. Apply these lessons to become a better leader and drive success in your own teams.