OB Midterm revision.docx

**Topic 1: what is OB and why OB?** =================================== **Definition of OB:** Science of behavior in **work organization** The study of how people **think, feel and behave** in and around organizations **Descriptive** science: what do people do **Interpretive** science: how and...

**Topic 1: what is OB and why OB?** =================================== **Definition of OB:** Science of behavior in **work organization** The study of how people **think, feel and behave** in and around organizations **Descriptive** science: what do people do **Interpretive** science: how and why does it happen? **Prescriptive** science: what should people do, and how can we make it happen? - - suggesting actual actions and policies based on scientific knowledge to achieve certain goals. **Why studying OB? -** KFC **Knowledge: understand** organizational events **Forecast: predict** organizational events **Control: influence** \~ the notion of average and probability Levels of analyses **Height and career success study:** APFC **Aim:** investigate the **correlation** between [physical height and income] **Procedure:** **Findings:** tall people are more likely to receive higher supervisor ratings, attaining leadership roles, and earn higher salaries. **Conclusion**: Tall people tend to have higher self esteem and social esteem(aka self confidence and respect from others) However, there isn't a causal relationship between height and success. Individual ---\> Group ---\> Organization **Topic 2: Personality & values** ================================= Model of individual behavior Work behaviors: Job performance - - **Counter**productive behaviors - Turnover Safety - Others - Personality A personality trait? - - - Each trait lies on a continuum(???? - - Personality determinants 1. 2. Separated twin studies Findings: twins were raised in different environments, education and work but it turns out both of them have very similar gestures, speech, love of art movies, etc. - - - - - - - - - - - - Ability - - - - - - - - - Self-concept - - - - - - - - - - Values Values in the workplace: Value system: hierarchy of values - - - Values - - - - - - **Topic 3: attitude and job satisfaction** ========================================== Attitude definition: evaluation or judgement of a target; represents an overall assessment of whether a target is positive or negative - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Attitude change - - - - - - - - - -  **Topic 4: Emotions and moods** =============================== Attitude & Emotion Emotion: - - - Affect, emotions and moods Differentiate between emotions and moods: Affect - - - - - - - - - - - - - Theories of emotion - - - - - - - - - - Emotion contagion Emotional intelligence - - - - - Express and perceive emotions accurately - - - - Emotional aperture Self-regulation - - - - - - - - - - - Emotional labor Challenges: - - - - - - - - - - - - - - Work-related stress - - - - General adaptation syndrome  Stress management - - - - - **Topic 5: Motivation** ======================= Motivation: Psychological forces that cause people to invest effort into action 3 components of motivation 1. 2. 3. - - - - Theories of motivation - - - - - - - - - - Behavior is a function of its consequences - - - - - - - - - - - - - - - - - - - - - - - - - - - - Goal: cognitive representation of a target for behavior Why do goals increase motivation: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Job characteristics model -