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Neonate and infant (birth to 1 year): Be aware of your tone of voice and facial expression Involve the parents in the examination cuddle the infant Toddlers (1 - 2 years) they like to explore friendly but rm approach Allow the toddler choices immobilization techniques Talk to toddlers and play with...

Neonate and infant (birth to 1 year): Be aware of your tone of voice and facial expression Involve the parents in the examination cuddle the infant Toddlers (1 - 2 years) they like to explore friendly but rm approach Allow the toddler choices immobilization techniques Talk to toddlers and play with them Preschooler able to share information - But they also fear Show the child how to position the hand for a nger explanations simple, direct and honest School age ( 6 - 12 years) think logically Give concrete information Be speci c and honest Adolescent (13 - 18 years) emotional needs - act quite adult but may revert to child like involve them Respect their fear of embarrassment asking them about their hobbies, Young adult (19 - 45 years) nding their place in society struggling with moving from dependency to roles of responsibility Involve them and decision making. Middle adult (46 - 64 years) lifestyle changes visual or hearing loss Allow them to make choices Late adult (65 - 79 years) and old adult (80 years and older) require special attention because of physical problems speak more slowly patient sees your face and watch your lip movement and facial expression present one idea at a time

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