Professional Salesmanship PDF

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AstonishedEuphoria1301

Uploaded by AstonishedEuphoria1301

University of the Philippines

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salesmanship sales process business entrepreneurship

Summary

This document describes professional salesmanship, the art and science of selling, and touches on several aspects of the sales process. It includes topics like relationship building, product knowledge, and communication skills.

Full Transcript

MODULE 2 Professional Salesmanship Sales Process The art and science of selling products or The sales process typically involves several services to potential customers in a manner stages, from prospecting and initial contact to...

MODULE 2 Professional Salesmanship Sales Process The art and science of selling products or The sales process typically involves several services to potential customers in a manner stages, from prospecting and initial contact to that is ethical, persuasive, and effective. closing the deal and post-sale follow-up. It involves a set of skills, strategies, and Salespeople need to follow a structured process to techniques that sales professionals use to build guide customers through these stages effectively. relationships with customers, understand their needs, and ultimately convince them to make a Ethical Practices purchase. Professional salesmanship emphasizes ethical behavior. Salespeople should provide accurate The Nature And Scope Of Professional information, avoid high-pressure tactics, and Salesmanship Encompass Various Aspects prioritize the best interests of the customer. Relationship Building Market Research Sales professionals often develop long-term Understanding market trends, customer relationships with their clients. They aim to build preferences, and competitors is essential for trust and rapport by understanding the customer's successful sales. Sales professionals often conduct preferences, needs, and pain points. Building market research to stay informed and adapt their strong relationships can lead to repeat business strategies accordingly. and referrals. Customer Service Product Knowledge Salespeople may provide ongoing support to Salespeople need in-depth knowledge of the customers even after the sale is complete. Good products or services they are selling. They should customer service can lead to customer loyalty and be able to explain the features and benefits of the repeat business. offerings and answer any questions or objections customers may have. Technology Utilization In the modern sales landscape, technology plays a Communication Skills significant role. Sales professionals often use Effective communication is crucial in sales. customer relationship management (CRM) Salespeople must be able to articulate their ideas software, analytics tools, and digital marketing clearly, actively listen to customers, and adapt platforms to enhance their sales efforts. their communication style to the customer's personality and needs. Target Audience Salesmanship can be applied in various industries Negotiation Skills and sectors, from retail and B2B sales to Sales professionals often engage in negotiations pharmaceutical sales and real estate. The scope of with customers to arrive at a mutually beneficial professional salesmanship is broad and can apply agreement. Negotiation skills are essential for to almost any product or service. closing deals and maximizing sales revenue.. Sales Channels Prospecting Sales can occur through various channels, This involves identifying potential customers or including face-to-face meetings, telephone calls, leads who are likely to be interested in the product email, social media, and e-commerce platforms. or service. Salespeople use various methods, Sales professionals may need to adapt their including market research, referrals, and cold strategies to the chosen channel. calling, to find prospects. In summary, professional salesmanship is a Boardwalk Business Ventures Inc multifaceted field that involves building Products: Fashion Accessories, Branded Apparel relationships, understanding customer needs, effective communication, and ethical practices. It DXN International Private LTD plays a vital role in driving revenue and growth Products: Food Supplement for businesses across different industries and sectors. Dakki classics concepts,inc. Products: Apparel for men and women, bags, Direct Selling accessories, home products Direct selling is a method of selling products and services directly to consumers, typically Direct Shopping Inc. outside of a traditional retail setting. It Products: homecare, cosmetics, car care and involves a direct interaction between a seller hardware and a buyer, often in a one-on-one or small group setting. Empower Marketing (The Peak Marketing Direct selling business offers a good option Group, Inc.) for people of all ages, genders and income Products: Fashion Accessories and Food levels. It is a good business opportunity for Supplement. people, especially outgoing mothers who want to earn unlimited income while having Avon Philippines flexibility and control over their lives. With Whether you’re looking for a source of income or the backing of an established company and its you just want to be your own boss, becoming an wide range of products, engaging in direct Avon Representative offers unlimited selling business without making big opportunities. Even if you’ve never sold a product investments is a good choice for budding before, you can do it – with Avon.\ entrepinoys. If you want to start a direct selling business, As the world’s leader in anti-aging skincare, you must first check if the company you want fragrances and color cosmetics, we make it easy to do business with is a legitimate one or a for you to sell and succeed, right away. Avon is a member of Direct Selling Association of the proven path to success for millions of Philippines (DSAP). Don’t forget to visit any Representatives around the world, from all ages, of their branches to know and look at what cultures and walks of life. they do and ask a lot of questions before joining in. 6 million Avon Representatives worldwide are enjoying these benefits- and so can you: Top Direct Selling Companies in the Philippines 1. Flexible home-based business – Start a business right from your own home. AVON Philippines 2. Minimum start-up investment – For a Products: makeup, skin care, personal care, nominal fee, you can run your own Avon fragrance and intimate apparel. business. 3. Make your own hours – Be there when the Alliance in Motion Global kids get home from school, or launch a Products: Dietary supplements, personal care, full-time business, it’s up to you. It’s a beverages and cosmetics placed in four categories business that you can balance with your — Nutritional Support, Nutritional personal life! CosmeCeuticals, Functional Beverages and NaturaCentials 4. No required inventory – Instead, Share your excitement and enthusiasm for concentrate on selling and sharing Avon’s your Avon business – both the products, and opportunity with others for faster success. the Avon Earning Opportunity, and earn even 5. Incredible earning and career potential – more simply by motivating and training other Sell and share the opportunity with those people how to sell high-quality Avon products. you recruit and mentor for greater financial Show others how to do the same as you and rewards. achieve even greater financial rewards. 6. Excellent opportunities exclusive to Avon – Enjoy rewards, discounts, sales rallies, Boost your success with selling benefits sales aids, training support, recognition, and exclusive to Avon: more. Complete marketing, sales and personal Easy to sell because it’s Avon! development tools. As the world’s largest direct selling company, it’s Incentives, rewards and recognition – enjoy easy to see why millions of people just like you financial incentives, paid vacations and company are enjoying the rewards of being their own boss. awards. That’s because selling Avon is unlike selling any Exciting new campaigns every two weeks – Keep other product – Avon stands above the rest and your customers interested in new products and has for more than 120 years. Avon’s product lines exciting offers through the brochure, our store. include some of the most recognizable beauty brands in the world, including Avon Color, Anew, Online Representative Registration Skin-So-Soft, Avon Solutions and Avon Wellness. For you to register just enter this link: Avon continues to set new standards of product https://www.avon.ph/avon-ph/becomearep/becom innovation and sales success with these global earep-form.html brands that reinforce Avon’s beauty leadership, By submitting this form you agree on the Avon technology and customer loyalty. Independent Sales Representative Contract (which is subject to Avon’s acceptance in its sole With Avon, you’re in business for yourself – discretion). not by yourself. Join the 6 million Representatives worldwide who You’ll enjoy direct access to proven, powerful are using Avon’s simple, proven process for marketing and selling tools, special product financial and personal success. incentives, bonuses and ongoing support from Please take note that you should be living inside your Leadership Representative and Zone Metro Manila to qualify as an online Manager. You’ll quickly see why more than 6 representative. If you wish to be a representative million people around the world are enjoying but not residing in Metro Manila, you can apply to financial success and personal growth as Avon be a ‘Branch Representative’. Representatives. 3 easy steps to success: Sell – Share – Show Sell world-class Avon products to friends and family, to neighbors and officemates and build your own customer base. You’ll discover that selling is fun, easy and enjoyable with Avon, the global beauty leader with brands that customers have trusted for more than 120 years.

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