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SatisfactoryStatistics

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Universiti Malaysia Sarawak

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human resources hr analytics business management

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Learning Unit 1 OVERVIEW OF HRD ANALYSIS KMS2154 HRD ANALY TICS Instructor: Helmi Sumilan [email protected] +60198471184 LEARNING OUTCOMES At the end of this session, you will be able to: 1. Explain the concept of HRD analytics 2. Describe the purpose of HRD analytics 3. Identify t...

Learning Unit 1 OVERVIEW OF HRD ANALYSIS KMS2154 HRD ANALY TICS Instructor: Helmi Sumilan [email protected] +60198471184 LEARNING OUTCOMES At the end of this session, you will be able to: 1. Explain the concept of HRD analytics 2. Describe the purpose of HRD analytics 3. Identify the data points for HRD analytics 4. Discuss the importance & benefits of HRD analytics INTRODUCTION HR Departments struggled for decades to derive valuable insights from the piles of data they were sitting on. The use of descriptive & historic metrics in human resources is an old practice in organization. ▪ Complexities of businesses today require the alignment of HR decisions with strategies & business goals. ▪ Rather than analyzing the past & present, human resources requires a forward-looking approach to predict future. ▪ Building organizational & individual employees’ capabilities to respond to changes require the availability of agile & competent manpower & linking of human resources with the strategies & business goals of organization HR ANALYTICS A process of collation, integration & measurement of data that are appropriate for specific HR decisions. CONCEPT OF HR ANALYTICS Brings “analysis” & “statistics” together to find the application of the data pool created by HR. It’s a data-driven approach to manage the employees. CONCEPT OF HR ANALYTICS HR analytics provide opportunity to Using HR analytics substantially can reduce the risk of assess how employees contribute to wrong decisions & can improve the quality & process the organizations & assess the extent of critical HR decisions such as retention, potential to which employees can meet their talent, motivation, performance improvement, career expectation employees’ capability etc. CONCEPT OF HR ANALYTICS HR analytics tools utilize techniques of data mining and business analytics to churn the HR data and transform it into a valuable commodity for the organization. HR analytics aren’t People analytics is customer-focused, helping HR shape their they are people- strategies regarding focused & can help HR hiring, training, & better hire, manage & employee support the people management to help who will help shape create a solid, stronger the organization & workforce. grow it towards its goals. Businesses who successfully implement useful HR analytics use a process that helps them define & align on goals and then collect meaningful data that can be acted upon. EXAMPLE OF HR ANALYTICS 1 3 Google started a one-off piece of Google’s People Operations team used a mix of productivity data and employee research in 2008 – codenamed feedback to determine employee ‘Project Oxygen’ – soon developed behaviours & skills through Project into a strategy, helping shape the Oxygen, an initiative designed to find out way the technology giant operated. what successful Google managers do. 2 4 They deep-dive into exactly how Performance ratings and employee feedback were analysed and compared Google have made HR analytics with productivity metrics to determine integral to not only their People the impact of different leadership styles strategy, but the building blocks of on employee engagement and their entire business practice. productivity. From this, Google was able to create the ‘Oxygen 10 Behaviours for Great Managers’ & used Source: https://www.sagepeople.com/about-us/news-hub/case-study-how-google- it to train and select its company uses-people-analytics/# leaders. PURPOSE OF HR ANALYTICS ▪ Reaching business goals ▪ Aims to provide the organization insight into the current state of operations. ▪ Such insights expedite the fulfilment of business goals according to the set timeframes. PURPOSE OF HR ANALYTICS ▪ Data-driven strategy building ▪ It helps build prediction models to identify the strategy that could lead to the optimum return on investment (ROI) for its human resources. ▪ HR analytics makes it easy for the HR professional to create job offers that can procure them the best talent in the market, manage and retain them to give a boost to ROI. This Photo by Unknown Author is licensed under CC BY Data Points for HR Analytic Employee Employee Multi-Rater / Salary Performance Attendance 360°Reviews Data Data Points for HR Analytic Promotion Employee Demographic Employee Data Work History Details Temperament Data HR Analytic Tools helps Close alignment of Once the employee data The insights could be in … employee data & HRD is gathered, the analysts represented in the initiatives to direct them feed the same into reports, dashboards or towards the achievement sophisticated data visualizations. of the organization’s modelling programs, run goals. them through the algorithms & predictive tools to gain insights that can be acted upon. Helping organizations in effective talent management Strengthening organizational Rationalizing competitive manpower strength making requirement available quality manpower IMPORTANCE & BENEFITS OF HRD ANALYTICS Planning for Facilitating in effective career making available development of right people at the employees right time Improving business performance through quality HR decision making IMPORTANCE & BENEFITS OF HRD ANALYTICS Ensuring right-fit Helping in Helping in Help organizations Improving talent recruitment and identifying factors identification of to achieve retention selection that can KPIs that can strategic & contribute to contribute to business goals increased business employees' satisfaction & performance LESSON SUMMARY In this session, The concept of HRD The purpose of HRD The data points for The importance & benefits of you have analytics analytics HRD analytics HRD analytics learned… 1 2 3 4 Thank You

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