IT Elective 1 - Project Management PDF

IT Elective 1 – Project Management Learning Objectives 1. Differentiate the Framework for Project Management. 2. Identify the Framework for Project Management. 3. Able to classify the Framework for Project Management.  Table of Contents Framework and Stakeholder for P...

IT Elective 1 – Project Management Learning Objectives 1. Differentiate the Framework for Project Management. 2. Identify the Framework for Project Management. 3. Able to classify the Framework for Project Management.  Table of Contents Framework and Stakeholder for Project Management Project Life Cycle Initiation: Understanding the project's purpose, goals, and feasibility. Planning: Detailed scheduling, defining deliverables, estimating resources, and risk management. Implementation: Performing tasks as per the plan, monitoring progress, and maintaining communication with stakeholders. Tracking progress, addressing any deviations, and ensuring quality. Closing: Completing the project, reviewing performance, and closing contracts. Stakeholder Management Stakeholder Management A stakeholder is anyone who has an interest in or is affected by the project. This can include both people within the organization and those outside of it. Who do you think the stakeholders are in a project like developing a mobile application for a client? Client, Project team, Investors, end users and etc. Types of Stakeholder Types of Stakeholder Internal Stakeholder External Stakeholder Internal Stakeholder These are individuals or groups within the organization who are directly involved in the project and have a vested interest in its success. Internal Stakeholder Project team: The IT professionals, developers, and engineers responsible for building and implementing the IT infrastructure. Management: The leadership team overseeing the project, ensuring it aligns with business goals and budget constraints. Employees: Those in the organization who will use or support the new IT infrastructure once implemented. Example IT Infrastructure Project Imagine a company is launching a large-scale IT infrastructure upgrade to enhance its network security and data storage capabilities. Example Internal Stakeholders The project team consists of network engineers, cybersecurity specialists, and IT support staff who work on designing, building, and deploying the new infrastructure. Management monitors the project's budget and timeline, ensuring the infrastructure will meet the company’s long-term objectives and avoid business disruptions. Employees from various departments who will use the upgraded systems daily to complete their work, needing proper training and support to adapt to new tools. External Stakeholder These are individuals or groups outside the organization who are impacted by or have influence over the project but are not directly involved in day-to- day operations. External Stakeholder Clients: The end-users or customers who will benefit from the new IT infrastructure, expecting improved services or products. Suppliers: Vendors providing the necessary hardware, software, or cloud services for the IT infrastructure. Government agencies and regulatory bodies: Entities that ensure the project complies with laws and regulations, such as data privacy and cybersecurity standards. End users: The individuals or businesses who will be using the system or services delivered by the IT project. Example IT Infrastructure Project Imagine a company is launching a large-scale IT infrastructure upgrade to enhance its network security and data storage capabilities. Example External Stakeholders The clients expect that the new IT infrastructure will offer them faster, more secure services, such as improved website uptime and better data protection. Suppliers provide servers, networking hardware, and software licenses for the project. They ensure timely delivery and that all components are compatible with the system being built. Government agencies and regulatory bodies, like the National Privacy Commission, ensure that the infrastructure adheres to local data protection regulations and industry standards. End users who may not directly interact with the system but benefit from it, such as customers using the company’s website or mobile app, expect improved security and a seamless user experience. Importance of Stakeholder  Why stakeholders are important? Managing stakeholders effectively ensures project alignment with business goals and helps in identifying risks early. Importance of Stakeholders Stakeholders are key to the success of any project. By engaging and managing them properly, you ensure that: Project alignment with business goals: Stakeholders, particularly internal ones like management, ensure the project stays aligned with the company’s strategic objectives. Their input helps shape the project’s direction to meet organizational needs. Importance of Stakeholders Early identification of risks: Stakeholders, especially external ones like clients or suppliers, can offer valuable insights into potential issues that may arise. Addressing their concerns early can prevent problems from escalating and causing delays or budget overruns. Scenario Example: Failure to Address Stakeholder Concerns Scenario: Launching a new customer relationship management (CRM) system in a retail company. Stakeholders involved: Management wants to implement the CRM to increase customer retention. Employees (sales and support staff) are the end-users of the CRM. Clients expect seamless service and better communication. Suppliers provide the software platform and customizations. What went wrong? In this case, employee concerns about the complexity of the new CRM system were ignored during the planning phase. While management was excited about the CRM’s advanced features, the employees who would actually use the system daily raised concerns about its complicated interface and lack of training resources. As a result Employees struggled to adapt to the new system, leading to reduced productivity and poor customer service. Client satisfaction dropped, as employees were not equipped to manage customer interactions effectively. The project faced delays because employees needed more time to get up to speed, and additional resources had to be allocated for training after the fact. Project goals were compromised, as the CRM system did not achieve its intended impact on customer retention. Assignment  Walang Assignment Galingan ang pag-rereview para sa Long quiz on October 28, 2024, Lesson 1 to 3. Magdala ng mga sumusunod: 10 pesos (Long Quiz Paper) Black and Green Ballpen Liquid Eraser / Correction Tape