Communication For Work Purposes PDF
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City College of Angeles
E. Allego
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Summary
This document is a lecture or presentation about communication for work purposes. It covers topics such as correspondence, business records, business letters, examples of different types of letters, the importance of business letters, and the parts of a business letter, including heading, date, inside address, salutation, body, complimentary close, and signature block.
Full Transcript
Communication for Work Purposes E. Allego City College of Angeles Correspondence Communication is done by exchanging letters, emails, or other messages. Business Records Workplace Documents Provide information and instructions; calls for specific actions to be carried out. B...
Communication for Work Purposes E. Allego City College of Angeles Correspondence Communication is done by exchanging letters, emails, or other messages. Business Records Workplace Documents Provide information and instructions; calls for specific actions to be carried out. Business Letter Business Letter It is an instrument of decision-making in the professional world. Examples Recommendation letter; Application letter; Cover letter; Resignation letter and; Etc. Business Letter A means or tool where views are expressed, and ideas or information is communicated in writing. It also serves as a link between people, reinforcing professional exchange of ideas, opinion, and opinion. Importance of Business Letters 1. Business letters help in maintaining proper relationships. 2. Business letters are inexpensive and convenient. 3. Business letters create and maintain goodwill. 4. Business letters serve as evidence. Parts of a Business Letter Heading or Letterhead Contact information of the business Name Postal address Email address Phone numbers Logo of the business Date When the letter was written Month-Day-Year format (American) Day-Month-Year (British) Inside Address Name Position Company Address of the person to whom the letter is to be sent If you know the name: If you do not know the name: Salutation Greeting of the letter Colon : Salutation Formal: Dear Mr. Albert: Hello Ms. Marie: Greetings Dr. Oppenheimer: Mr. Einstein: Missing Title Comma instead of Colon Dear Mr. Stan: Body Actual message Three to five paragraphs are ideal. It is written two lines after the salutation. Complimentary Close A short, polite expression followed by a comma. “Yours truly,” - someone with the same rank; “Respectfully yours,” - someone above your rank; and “Sincerely,” - personal relationship with the recipient It is written two lines after the last paragraph of the body. Signature Block This is written four lines after the close Signature should be placed using black or blue ink. The sender’s position and company may also be written after the name. Optional Parts a. Enclosures/ Enclosure Notation: This lists the documents attached with the letter. ( Encl: Resume) b. Copy Circulation This is included when copies of the letter are also sent to people apart from the recipient. ( cc: The President) CC – Copy Circulation/Carbon Copy BCC – Blind Carbon Copy c. Postscript This is written to add information not necessarily related to the letter like a personal note. It is expressed as P.S. in the letter. Reference Gan, R. (2020). Communication for Work Purposes. Purposive Communication Module Nine. City College of Angeles
