Leadership Communication Competencies PDF
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Summary
This document outlines leadership communication competencies. It covers strategic communication planning, written and spoken word, para-linguistics, and physical presence, which are all crucial elements for effective communication.
Full Transcript
# Leadership Communication Competencies ## 1. Strategic and Clear Communication - **What is the issue?** - **Background** - **State-of-Play (what is happening?)** - **Understand Self** - **Know Your Audience** - **Contextual Awareness** - **Other Considerations** - **Clarity on Objective/Purpose**...
# Leadership Communication Competencies ## 1. Strategic and Clear Communication - **What is the issue?** - **Background** - **State-of-Play (what is happening?)** - **Understand Self** - **Know Your Audience** - **Contextual Awareness** - **Other Considerations** - **Clarity on Objective/Purpose** - **Define Key Messages** - **Identify Spokesperson(s)** - **Best Communication Method/Vehicle(s)** - **Consider Budget/Costs** - **Timing/Implementation Plan** - **Evaluation/Feedback** - **Future Planning** ## 2. Communication Fundamentals - **Written Work** - Best Practices of Business Writing (grammar, language control, punctuation, spelling, etc.) - Situational Awareness - Structure, Organization & Flow - **Spoken Word** - Audience can Understand (loudness, pace, pronunciation) - Spoken Confidently/Not Memorized - Actionable by Audience ## 3. Para-Linguistics - **Nuances of Speech** - Tone - Pitch/Frequency - Ticks: “um”, “and”, etc. - **Techniques & Timing** - Respiration: Steady/Appropriate Breathing, Avoid Gasps, No Awkward Silences - Oration - Rhetoric ## 4. Physical Presence - **Persona** - Demeanor - Engaged & Open - Positionality - **Kinesis** - Facial Expression/Eye Contact - Hand & Body Gestures - Physical Show of Emotion - Provide "Out's" Every 3 Min - Concise, Clear, On Time, Use of Pauses, Well Paced, - Use of Space: Purposive - Audience Engagement ## 5. Neuroscientific Basics - **Avoid Habituation** - Frequent Stimulation (anticipation, reward, uncertainty) - **Focus on What People Sense, Know, & Infer** - Attract w/ Physical Properties - Dramatic Contrasts - Help Audience Develop Point of View - **Opportunities For Deep Processing ** - Create Space to "Encode" Information - Opportunity to Derive Meaning
