Introduction to OSS_BSS (3).pdf

OSS/BSS in Telecom -Akash Tolia TMN  TMF TOM Model TMN Model TMF (TOM) Model FAB Components eTOM – Concepts & Principles Domain Classification area which brings together a collection...

OSS/BSS in Telecom -Akash Tolia TMN  TMF TOM Model TMN Model TMF (TOM) Model FAB Components eTOM – Concepts & Principles Domain Classification area which brings together a collection of objects that share some specific common architectural characteristics Vertical Context Pillars/Verticals which represent stages or partitions of the lifecycle of the enterprise. Process Decomposition Hierarchal decomposition of process elements which reveals more finer details with every level of decomposition eTOM – Level 3 View SID – Shared Information and Data  Domain SID – Domains and Level 1 ABEs Classification area which brings together a collection of objects that share some specific common architectural characteristics ABE – Aggregate ABE is a well-defined set of information and operations that characterize a highly cohesive, loosely coupled set of business entities. Business Entity BEs are concepts (things) that can easily be understood from a business perspective. They can have attributes (properties) as well as relationships to other business entities Attribute An attribute is a fact that describes a business entity. Relationship A relationship is an association of business interest between two business entities, or between a business entity and itself. SID - Definitions Domain ABE – Aggregate Business Entity Classification area which brings together a ABE is a well-defined set of information BEs are concepts (things) that can easily be understood collection of objects that share some and operations that characterize a highly from a business perspective. They can have attributes specific common architectural cohesive, loosely coupled set of business (properties) as well as relationships to other business characteristics entities. entities Relationship Attribute A relationship is an association of business interest An attribute is a fact that describes a between two business entities, or between a business business entity. entity and itself. SID - Example NGOSS – Next Generation OSS NGOSS – Next Generation OSS NGOSS – Next Generation OSS OSS/BSS Systems Business Support System Operations Support System CPQ Service Order Management CRM/Self Service Portals Inventory Management Systems Product Catalogue (Physical & Logical) Customer Order Management Service Configuration Trouble Ticket Management Network Provisioning & Activation Workforce Management Online Charging System Billing Mediation  eTOM – Level 3 Order-to-Payment  eTOM – Level 3 Usage-to-Payment Assurance  eTOM – Level 3 Problem-to-Solution  eTOM – Level 3 Complaint-to-Solution Trouble Ticket-to- eTOM – Level 3 Solution