Hum200 Chpt12A Group Dynamics Fall 2024 PDF Notes

HUM200 - Group Dynamics Chapter 12 - Part A Critical Discussion: Generating Ideas in Your Group Fall 2024 (D2L) 1  Critical Discussion CHAPTER 12A LEARNING OUTCOME (8.0) Gain an understanding of how to use critical thinking...

HUM200 - Group Dynamics Chapter 12 - Part A Critical Discussion: Generating Ideas in Your Group Fall 2024 (D2L) 1  Critical Discussion CHAPTER 12A LEARNING OUTCOME (8.0) Gain an understanding of how to use critical thinking and critical discussion when generating ideas, making decisions, and solving problems in a group.  Introduction LEARNING OUTCOMES Describe and explain critical thinking. 3  Introduction Introduction Critical Thinking! TBBT How Sheldon and Raj do their critical thinking! The Big Bang Theory Rocky Montage – YouTube (2) 4  Introduction continued Critical Thinking ________ Critical ________ thinking - fact-based, logical reasoning. Good decisions by individuals requires critical thinking (considering pros and cons). 5  Introduction continued Critical Thinking cont. Good decisions by ______ groups requires critical thinking. Group decisions are a more complex process, and require both critical thinking and ________ critical __________. discussion 6  Groupthink LEARNING OUTCOMES Explain groupthink. Describe the factors that contribute to groupthink. 7  Groupthink Groupthink __________ Groupthink - uncritical thinking within a group; likely resulting in poor decisions. 8  Groupthink continued Groupthink - NASA Example Space Shuttle Challenger Disaster (1986). A small group of highly educated and knowledgeable people made a bad ________ decision because they were involved in groupthink. Their decision to launch on a cold day cost 7 lives. 9  Groupthink continued Groupthink - NASA Example cont. Morton Thiokol - SRB O-Ring (not rated for operation below 4 degrees C). NASA - public relations pressure to launch. Challenger: The Untold Story (youtube.com) (Start 47:42) 10  Groupthink continued 5 Factors of Groupthink 1. Strong ______ Leader - views are firmly expressed and well known to group members; they uncritically accept those views (avoid conflict). 2. High Level of ________ Cohesion - highly cohesive group fails to think critically and discuss critically (team spirit is too high). 3. Group _________ Isolation (from Critics) - group fails to get outside opinion of its proposed action; critique from a different point of view (objective). 11  Groupthink continued 5 Factors of Groupthink cont. 4. Absence of Procedural _____ Norms - group lacks rules that require them to engage in critical thinking and critical discussion. 5. Limited ____ Time - group makes poor decisions because of time pressures or constraints (or poor time management - distractions). 12  Symptoms of Groupthink LEARNING OUTCOMES Identify and explain the illusions associated with groupthink. 13  Symptoms of Groupthink 3 Symptoms of Groupthink 1. Illusion of _____ Unity - the mistaken belief that everyone is in agreement on an issue; keep doubts and criticisms to self; all of one mind. 2. Illusion of _______________ Invulnerability - the mistaken belief that one’s team cannot fail; overconfident; that it is unbeatable or unstoppable. 3. Illusion of ___________ Superiority - the mistaken belief that one’s team is on the side of right; morally superior to opponents or critics. 14  Conceptual Conflict LEARNING OUTCOMES Define conceptual conflict. 15  Conceptual Conflict Conceptual Conflict __________ Conceptual ________ Conflict - a disagreement or controversy about ideas, opinions, or points of view. A battle of _____, ideas not a battle of personalities. 16  Conceptual Conflict continued Conceptual Conflict cont. Conceptual conflict (that is fact-based and logical) is desirable; when there is disagreement over ideas, a group is more likely to use critical discussions to make ____ good decisions. 17  The Process of Critical Discussion LEARNING OUTCOMES Describe and explain critical discussion. Identify and explain the steps of the process of critical discussion. 18  The Process of Critical Discussion Critical Discussion Critical __________ Discussion - a six-step process designed to encourage group members to engage in conceptual conflict. This process ensures that any _________ decisions that your group makes will be well thought out, using the best ideas that the group has to offer. 19 The Process of Critical Discussion continued 6 Steps of Critical Discussion Step 1: ________ Research - research different possibilities; learn as much as possible; investigate all the pros and cons; gather the facts. 20 The Process of Critical Discussion continued 6 Steps of Critical Discussion cont. Step 2: ____________ Presentation - share the results of the research with the group; share the facts and all of the pros and cons of each option; strengths and weaknesses. 21 The Process of Critical Discussion continued 6 Steps of Critical Discussion cont. Step 3: __________ Discussion - the group engages in conceptual conflict, critically discussing the merits and drawbacks (pros and cons) of the options presented; debate the ideas. 22 The Process of Critical Discussion continued 6 Steps of Critical Discussion cont. Step 4: __________ Reflection - allow time for individuals to think further about pros and cons of the options presented and discussed before a decision is made; “second thoughts” may be experienced. 23 The Process of Critical Discussion continued 6 Steps of Critical Discussion cont. Step 5: _______________ Reconsideration - reconsideration of the group’s options; everyone is now in a position to make an informed choice; time for a decision. 24 The Process of Critical Discussion continued 6 Steps of Critical Discussion cont. Step 6: ________ Decision - team decides on best option based on the critical thinking and the critical discussion of the previous steps; in a position to make a quality decision. 25 The Process of Critical Discussion continued Critical Discussion Critical Discussion in Action! TBBT “The problem appears to be unsolvable …” The Big Bang Theory, going to the movies – YouTube (2) 26  The Benefits of Critical Discussion LEARNING OUTCOMES Identify the benefits of critical discussion. 27  The Benefits of Critical Discussion Benefits of Critical Discussion Greater effectiveness in achieving ____ Task goals. E.g., leads to better decisions and greater productivity. 28 The Benefits of Critical Discussion continued Benefits of Critical Discussion cont. Greater success in accomplishing ______ Social goals. E.g., an increased sense of cohesion, mutual respect and individual self-esteem. 29  The Rules of Critical Discussion LEARNING OUTCOMES State and explain the rules for critical discussion. 30  The Rules of Critical Discussion Rules of Critical Discussion Road Maps and Rules of the Road The six steps of the critical discussion process are like your group’s ____ Road ___. Map The following eight rules of critical discussion are like your group’s _____ rules of the ____. road 31  The Rules of Critical Discussion continued 8 Rules of Critical Discussion Rule 1: Conceptual conflict is about criticizing _____, Ideas and not criticizing people. Rule 2: Encourage win–win approaches by emphasizing cooperation and avoiding competition. Rule 3: Encourage everyone to _____ Share and contribute their ideas. Rule 4: Listen actively to everyone contributing to the group’s discussion. 32  The Rules of Critical Discussion continued 8 Rules of Critical Discussion cont. Rule 5: Think __________ critically and become informed by gathering all the information necessary. Rule 6: Using one’s best communication skills to present one’s ideas clearly to the group. Rule 7: Understand all points of view on an issue. Rule 8: Be ___________ Open - minded and flexible, and change your mind if the facts dictate. 33