Supply Chain Management in Hospitality Industry (HPC4) SLM Module 2 PDF
Document Details
Laguna State Polytechnic University
2025
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Summary
This self-paced learning module covers Supply Chain Management in the Hospitality Industry (HPC4) for the first semester of 2024-2025 at Laguna State Polytechnic University. It details decision phases, performance measures, and strategic sourcing within the hospitality industry supply chain.
Full Transcript
SUPPLY CHAIN MANAGEMENT IN HOSPITALITY INDUSTRY **Module (SLM)** ------------------------------- ---------------------------------------------------------------------------------------------------------------------------------------- **Course** **Supply Chain Management in...
SUPPLY CHAIN MANAGEMENT IN HOSPITALITY INDUSTRY **Module (SLM)** ------------------------------- ---------------------------------------------------------------------------------------------------------------------------------------- **Course** **Supply Chain Management in Hospitality Industry (HPC4) For HM Students** **Sem/AY** **First Semester/2024-2025** **Module No.** **2** **Lesson Title** **The Supply Chain Management - Decision Phases**, SCM **- Performance Measures and SCM - Strategic Sourcing.** **Week Duration** **6-9** **Date** **Description of the Lesson** This lesson will discuss about the Supply Chain Management - Decision Phases, SCM - Performance Measures and SCM - Strategic Sourcing. ------------------------------- ---------------------------------------------------------------------------------------------------------------------------------------- ![](media/image2.png) **Learning Outcomes** +-----------------------------------+-----------------------------------+ | **Intended Learning Outcomes** | Students should be able to meet | | | the following intended learning | | | outcomes: | | | | | | - Understand the Supply Chain | | | Management - Decision Phases, | | | SCM - Performance Measures | | | and SCM - Strategic Sourcing. | +-----------------------------------+-----------------------------------+ | **Targets/ Objectives** | At the end of the lesson, | | | students should be able to: | | | | | | - To distinguish the Decision | | | Phases of Supply Chain | | | Management. | | | | | | - To identify the Supply Chain | | | Performance Measures. | | | | | | - To Discuss the Supply Chain | | | Management Performance | | | Measure and SCM Strategic | | | Sourcing. | +-----------------------------------+-----------------------------------+ **Student Learning Strategies** +-----------------------------------+-----------------------------------+ | | A. Classroom Discussion | | | | | | You will be directed to | | | attend in a Three-Hour class | | | discussion. | | | | | | The online discussion will | | | happen on case-to-case basis. | | | | | | B. Learning Guide Questions: | | | | | | | | | | | | 1. What is about the Decision | | | Phases of Supply Chain | | | Management? | | | | | | 2. What are the Supply Chain | | | Performance Measures? | | | | | | 3. How is the SCM Strategic | | | Sourcing? | +-----------------------------------+-----------------------------------+ | | **Lecture Guide** | | | | | | **Supply Chain Strategy** | | | | | | ![Decision | | | Phases](media/image4.png) | | | | | | **Supply Chain Planning** | | | | | | **Supply Chain Operations** | | | | | | **SCM - Performance Measures** | | | | | | - - | | | | | | **Quantitative Measures** | | | | | | - Non-financial measures | | | | | | - Financial measures | | | | | | **Non - Financials Measures** | | | | | | **Cycle Time** | | | | | | - Supply chain lead time | | | | | | - Order-to-delivery lead time | | | | | | **Customer Service Level** | | | | | | - - - - | | | | | | **Inventory Levels** | | | | | | - Raw materials | | | | | | - Work-in-process, i.e., | | | unfinished and semi-finished | | | sections | | | | | | - Finished goods inventory | | | | | | - Spare parts | | | | | | **Resource Utilization** | | | | | | - - - - - | | | | | | **Financial Measures** | | | | | | - - - - - - - - - | | | - | | | | | | Strategic Sourcing | | | | | | **Understanding the Spend | | | Category** | | | | | | - Complete previous expenditure | | | records and volumes. | | | | | | - Expenditures divided by items | | | and sub items. | | | | | | - Expenditures by division, | | | department or user. | | | | | | - Expenditures by the supplier. | | | | | | - Future demand projections or | | | budgets. | | | | | | **Supplier Market Assessment** | | | | | | ![Market | | | Assessment](media/image6.png) | | | | | | **Supplier Survey** | | | | | | Supplier Survey | | | | | | - Feasibility | | | | | | - Capability | | | | | | - Maturity | | | | | | - Capacity | | | | | | **Building the Strategy** | | | | | | - - - | | | | | | **RFx Request** | | | | | | **Selection** | | | | | | **Communication with New | | | Suppliers** | +-----------------------------------+-----------------------------------+ ![](media/image8.png) **Performance Tasks** +-----------------------------------------------------------------------+ | ***PT 5*** | | | | **Directions: Without looking on the lecture above, answer the | | questions below** | | | | Note: Your examples should not include the items given or mentioned | | in the lecture | +-----------------------------------------------------------------------+ **Performance Tasks** +-----------------------------------------------------------------------+ | ***PT 6*** | | | | **Directions: Without looking on the lecture above, answer the | | questions below** | | | | 1\. Define the SCM - Performance Measures | | | | 2\. Give an example of the Two categories of Supply chain | | performance measures? Relate it to the hospitality industry | | operations | | | | a. Quantitative Measures- | | | | b. Qualitative Measures- | | | | 3\. Explain the four metrics of Non- Financial Measures | | | | 4\. Explain the process of Financial Measure to gain proper revenue | | | | Note: Your examples should not include the items given or mentioned | | in the lecture | +-----------------------------------------------------------------------+ ![](media/image10.png) **Performance Tasks** +-----------------------------------------------------------------------+ | ***PT 7*** | | | | **Directions: Without looking on the lecture above, answer the | | questions below** | | | | Note: Your examples should not include the items given or mentioned | | in the lecture | +-----------------------------------------------------------------------+ **Understanding Directed Assess** **College of Hospitality Management and Tourism** **Supply Chain Management in Hospitality Industry (HPC4)** **Quiz RUBRIC** +-----------------------+-----------------------+-----------------------+ | **CRITERIA** | **PERFORMANCE | **POINTS** | | | INDICATORS** | | +-----------------------+-----------------------+-----------------------+ | ***Content:* | | | | Activity** | | | +-----------------------+-----------------------+-----------------------+ | *Accuracy* | Provided accurate | **30** | | | information from | | | | reliable sources (no | | | | Wikipedia) | | +-----------------------+-----------------------+-----------------------+ | *Expressive* | Used own words and | **30** | | | minimal quotations | | | | (no copy-pasted | | | | information) | | +-----------------------+-----------------------+-----------------------+ | *Organization and* | Expressed points in a | **40** | | | clear and logical | | | *Grammar* | arrangement and | | | | followed the required | | | | | | | | Formatting | | +-----------------------+-----------------------+-----------------------+ | **TOTAL** | **100** | | +-----------------------+-----------------------+-----------------------+ For the completed activity, questions will get 10 points each if the questions were answered correct using own words based on understanding. Perfect score for this activity is 100 points. ![](media/image12.png)**Learning Resources** +-----------------------------------------------------------------------+ | Haizer Jay. (2014). [Operation Management: Sustainability and Supply | | Chain Management] | | | | Wisner, Joel D. (2013) [Supply Chain Management] | | | | Brenton W.C, (2010) [Purchasing and Supply Chain | | Management] | | | | Wainer, Joel D., (2009[) Principles of Supply Chain | | Management] | | | | [[https://www.slideshare.net/gadekar1986/supply-chain-management]{.un | | derline}](https://www.slideshare.net/gadekar1986/supply-chain-managem | | ent) | | | | [[https://www.tutorialspoint.com/hospitality\_management\_online\_tra | | ining/index.asp]](https://www.tutorialspoint.com/hospital | | ity_management_online_training/index.asp) | | | | [[https://www.tutorialspoint.com/supply\_chain\_management/index.htm] | | ](https://www.tutorialspoint.com/supply_chain_management/ | | index.htm) | | | | [[https://bookboon.com/en/fundamentals-of-supply-chain-management-ebo | | ok]](https://bookboon.com/en/fundamentals-of-supply-chain | | -management-ebook) | +-----------------------------------------------------------------------+ **Intellectual Property** This module is for educational purpose only. Under Sec. 185 of RA 8293, which states, "The fair use of a copyrighted work for criticism, comment, news reporting, teaching including multiple copies for classroom use, scholarship, research, and similar purposes is not an infringement of copyright." The unauthorized reproduction, use, and dissemination of this module without joint consent of the authors is strictly prohibited and shall be prosecuted to the full extent of the law, including appropriate administrative sanctions, civil, and criminal.