Patient Interaction Guided Notes PDF

Summary

This document is a set of guided notes on patient interaction, covering topics such as Maslow's hierarchy of needs, age-appropriate communication strategies, and cultural considerations. It includes questions for students to answer related to the subject matter.

Full Transcript

Patient Interaction Guided Notes Patient Interactions: 1. What are the needs in the Maslow’s Hierarchy of need, which is the most basic? Be able to sort their order. 2. Where are patients usually on the Maslow’s hierarchy Age Factors in Communication: 1. What are factors to consider with pediatric p...

Patient Interaction Guided Notes Patient Interactions: 1. What are the needs in the Maslow’s Hierarchy of need, which is the most basic? Be able to sort their order. 2. Where are patients usually on the Maslow’s hierarchy Age Factors in Communication: 1. What are factors to consider with pediatric patients? What are some things we must never do? 2. What age is considered infant? 3. How do infants communicate? 4. What are some things we can do to soothe an infant during a procedure? 5. At what age do infants start to develop memories that might bring about bad feelings of something like an x-ray room or lab coats? 6. What age is considered a toddler? 7. How should we speak to toddlers? 8. What age is considered Preschoolers? 9. What do we need to understand about this age group? 10. What age is considered School Age? 11. What age do kids begin to think logically? 12. What fears do kids have at this age? 13. What age is adolescent? 14. What is the biggest consideration for this age? 15. What works best to communicate with adolescents? 16. What is middle-aged? 17. What are their biggest concerns when poor health or a difficult diagnosis occurs? 18. What is considered mature adults? 19. How do they usually view themselves? 20. How many mature adults have memory loss? Why is important for us to remember this? Modes of Communication 21. What is emotional intelligence? 22. What are the 2 types of communication? 23. What are some examples of non-verbal communication? 24. What do we want to avoid when using humor with a patient? 25. What is considered paralanguage? 26. Why is it important to not cross our arms when we talk to a patient? 27. What is palpation? 28. Why is professional appearance important? 29. Why is hygiene important? 30. Why is posture important? 31. Why is eye contact important? 32. What considerations do we need to give to seriously ill or traumatized patients? 33. What considerations do we need to give to the visually impaired? 34. What considerations do we need to give to the hearing impaired? What works best to communicate with them during an exam? 35. What can we do to help with our non-English speaking students? 36. What instructions can you give a patient who only understands spanish for a chest xray? 37. What is calming to mentally impaired patients? 38. Who makes the decision to restrain a patient? 39. Can a technologist restrain a patient if they feel like they are out of control? 40. What are some special considerations for a patient that is drunk or high? Cultural Diversity 41. What is human diversity also called and what does it mean? 42. What do cultures consist of? 43. How are behaviors of people established? 44. What is cultural globalization? 45. What are some things that contribute to cultural globalization? 46. What are some characteristics of Human Diversity? 47. What is meant by personal bias? 48. What is assimilation? 49. What is Biculturalism? 50. List some US mainstream values. 51. What are some ways you can embrace diversity: Be able to list 3. 52. What is meant by cultural competency?

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