Project Management Skills PDF
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University of Mindanao
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This document provides an overview of project management skills, trends, and challenges in today's time. Topics include agile and hybrid methodologies, sustainability, AI and automation integration, remote and virtual teams, and the role of technology. It also covers challenges such as managing remote teams, balancing stakeholder expectations, and the importance of flexibility and adaptability.
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PROJECT MANAGEMENT SKILLS PROJECT MANAGEMENT IN TODAY’S TIME Understanding Modern Approches and Challenges PROJECT MANAGEMENT "PROJECT MANAGEMENT IS THE APPLICATION OF KNOWLEDGE, SKILLS, TOOLS, AND TECHNIQUES TO PROJECT ACTIVITIES TO MEET PROJECT REQUIREMENTS." (PMBOK® GUIDE,...
PROJECT MANAGEMENT SKILLS PROJECT MANAGEMENT IN TODAY’S TIME Understanding Modern Approches and Challenges PROJECT MANAGEMENT "PROJECT MANAGEMENT IS THE APPLICATION OF KNOWLEDGE, SKILLS, TOOLS, AND TECHNIQUES TO PROJECT ACTIVITIES TO MEET PROJECT REQUIREMENTS." (PMBOK® GUIDE, 7TH EDITION) KEY TRENDS IN MODERN PROJECT MANAGEMENT AGILE AND HYBRID METHODS SUSTAINABILITY FOCUS AI AND AUTOMATION INTEGRATION REMOTE AND VIRTUAL TEAMS AGILE AND SUSTAINABILITY HYBRID METHOD FOCUS TRADITIONAL PROJECT PROJECTS NOW EMPHASIZE MANAGEMENT METHODS ARE NOW MINIMIZING ENVIRONMENTAL COMBINED WITH AGILE, FOCUSING IMPACT, ALIGNING WITH GLOBAL ON FLEXIBILITY AND ITERATIVE GOALS LIKE REDUCING CARBON PROGRESS, ESPECIALLY IN I.T. AND FOOTPRINTS. TECH PROJECTS. AI AND AUTOMATION REMOTE AND INTEGRATION VIRTUAL TEAMS TOOLS LIKE PREDICTIVE VIRTUAL COLLABORATION HAS BECOME THE NORM, REQUIRING ANALYTICS HELP EFFECTIVE USE OF PLATFORMS LIKE FORECAST PROJECT RISKS ZOOM, MICROSOFT TEAMS, AND AND OPTIMIZE RESOURCE SLACK. THESE TRENDS MAKE PROJECT MANAGEMENT MORE ALLOCATION. ADAPTIVE AND INCLUSIVE.” PROJECT MANAGEMENT REAL-TIME COMMUNICATION SOFTWARE TOOLS THE ROLE OF TECHNOLOGY TECHNOLOGY HAS REVOLUTIONIZED PROJECT MANAGEMENT. DATA ANALYTICS FOR RISK MANAGEMENT THE ROLE OF TECHNOLOGY PROJECT MANAGEMENT REAL-TIME DATA ANALYTICS FOR SOFTWARE COMMUNICATION TOOLS RISK MANAGEMENT Tools like Trello and Asana enable Platforms like Zoom facilitate instant Predictive analytics can identify teams to plan and track progress in communication, making it easier to risks early and propose solutions, which is invaluable for decision- real time, ensuring better task manage distributed teams. making. Technology not only saves delegation and transparency. time but also enhances accuracy and accountability.” CHALLENGES IN RAPID MARKET CHANGES Industries evolve quickly, and project TODAY’S TIME plans must adapt without compromising quality. LIMITED RESOURCES Virtual teams often struggle with communication and time zone differences. Building trust and ensuring productivity are key hurdles. MANAGING REMOTE TEAMS BALANCING STAKEHOLDER EXPECTATIONS Virtual teams often struggle with Keeping all stakeholders satisfied often means communication and time zone negotiating conflicting demands. By differences. Building trust and addressing these challenges, project ensuring productivity are key hurdles. managers ensure successful outcomes despite the odds. FLEXIBILITY AND ADAPTABILITY: CLEAR AND OPEN COMMUNICATION: Be ready to adapt plans when Transparent communication keeps everyone facing unexpected challenges. aligned and prevents misunderstandings. PRINCIPLES FOR SUCCESS STAKEHOLDER ENGAGEMENT: CONTINUOUS IMPROVEMENT: Learn from past projects and refine Actively involve stakeholders in processes to achieve better results. These key decisions to ensure their principles empower project managers to needs are met. navigate complexities effectively. CONCLUSION KEY TAKEAWAYS Evolving trends require adaptive approaches. Technology plays a vital role in success. Overcoming challenges requires clear principles. REFERENCE: A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE (PMBOK® GUIDE) (7TH EDITION). PROJECT MANAGEMENT INSTITUTE, MOHAMMED AHMAD S AL-SHAMSI (2021). PERSONAL MANAGEMENT SKILLS USING NEW INNOVATIONS KATHLEEN U. CABANAS What Is Personal Management Skill? Personal management skills help project managers effectively navigate the complexities of modern projects and adapt to rapidly changing environments. PERSONAL MANAGEMENT SKILLS THAT CAN BE ENHANCED THROUGH THE USE OF NEW INNOVATIONS IN PROJECT MANAGEMENT Time Management Use of AI-driven scheduling tools and smart calendars (e.g., Asana, Monday.com, Microsoft Project) that optimize time allocation and reduce time spent on repetitive tasks. Communication Skills Collaboration platforms like Slack, Microsoft Teams, and Zoom facilitate seamless communication across teams, including remote and global teams. Delegation & Task Management Task management software (e.g., ClickUp, Wrike) allows project managers to assign, track, and prioritize tasks more effectively, ensuring that work is evenly distributed and completed on time. Risk Management Predictive analytics and machine learning models can identify potential risks and suggest mitigation strategies in real-time. Stress Management Health and wellness apps (e.g., Headspace, Calm, or even AI-based tools like Woebot) can help project managers manage stress and stay focused during high-pressure moments. decision making SKILLS FOR PROJECT MANAGERS Lesson 01 Decision-Making Outline 02 Decision-Making as Responsibility 03 Conditions of Decision-Making 04 Decision-Making Process What Is The process of identifying and decision choosing alternative courses of action in a manner appropriate to the making? demands of the situation. A project manager must adapt a certain procedure designed to determine the best option available to solve certain problems. decision-making as responsibility Responsibilities of the engineer/project manager "A manager who cannot make a decision should be removed from their position as soon as possible." Decision-making is the heart of all the management function The higher the management level is, the bigger and more complicated the decision-making becomes. Conditions of Decision-Making Certainty A manager has all the information needed to make an informed decision, and can predict the outcome with a certain degree of accuracy. Example: Setting a budget for a project. The manager has access to the resources and data needed to make an accurate forecast of the budget and the final cost of the project. Conditions of Decision-Making Risk A manager have incomplete imformation to make an informed decision. and is aware that the outcome may vary and may not be as expected. Example: Investing in a new product line. The manager has access to the resources and data needed to make an educated guess as to the success of the product, but there is no guarantee of success. Conditions of Decision-Making Uncertainty A manager making a decision in an uncertain situation has no information about the outcome and cannot make a reliable prediction. Example: Enter a new market. The manager has no data or resources to accurately predict the success or failure of the venture and must make a decision based on their judgment. Decision-Making Process 1 Diagnose problem 5 Make a choice 2 Analyze environment 6 Implement decision 3 Develop viable alternatives Evaluate and adapt 7 decision results 4 Evaluate alternatives Diagnose problem Analyze enviroment Develop viable alternatives Evaluate alternatives Make a choice Implement decision Evaluate and adapt decision results “don’t bring me problems, bring me solutions.” reference Engineering Management by Roberto Medina REPORTS & LETTERS Krystelle Dabalus Written Communications Documents the activities of a project Influences decisions. Affects costs, schedules, and legal matters. Written materials should be: Dated. Clear. Coherent. Legible. Concise. Effective Written Communication To propose or request approvals. Why are you writing? To clarify an item. Who will read the material? To obtain or provide information. Written Communications Status Reports Letters and Memorandums Minutes of Meetings Describe project Used for formal Summarize progress. or interoffice discussions and Include computer- communication. agreed actions. generated graphs, tables, and short narratives. Although computers with graphic capabilities, word software, and laser printers have automated and enhanced written communication capabilities, the project manager must still rely on his or her own writing skills to produce a coherent written document. “a project manager must use special precautions to ensure a coherent document.” REPORT FORMAT LETTER FORMAT Marielle G. Poliño Customer SATISFACTION TOTAL QUALITY MANAGEMENT Quality Quality is one of the most important aspects of a business or a product as it could be associated with many factors such reliability, delivery, usability, and an acceptable price QUALITY u a l i t y t a l Q To gement n a Ma (TQM) It is a management approach that focuses on delivering products and services with the highest quality to maximize customer satisfaction and meet regulatory standards. Total quality management is an organization- wide effort for continuous improvement. Total Quality Management Customer Satisfaction Supplier Involvement The customer ultimately determines the level of quality. No matter what an Customer organization does to foster quality improvement—training employees, Satisfaction integrating quality into the design process, or upgrading computers or software—the customer determines whether the efforts were worthwhile. CUSTOMER SATISFACTION Model Customer Perceived Quality Complaints Customer Perceived Value Satisfaction Customer Expectations Customer Loyalty IMPORTANT QUESTIONS TO ASK WHEN ESTABLISHING CUSTOMER SATISFACTION: WHO ARE THE CUSTOMERS? WHAT DOES IT TAKE TO SATISFY THEM? Awesome Customers include anyone theGreat idea! supplies organization with products or Organizations should not assume they know what the customer wants. idea! services. It is a person or business that buys goods or services from Instead, it is important to understand the voice of the customers, using another business. tools such as customer surveys, focus groups, and polling. Many organization are both customers and suppliers 1 Define Goals and Metrics Customer Satisf action 2 Create a Customer Satisfaction Survey Process 3 Collect Answers 4 Analyze Results 5 Turn Customer Feedback in Action 6 Survey Again REF E R E N C E S PERZYNSKA, K. (2024). HOW TO IMPLEMENT A WINNING CUSTOMER SATISFACTION PROCESS IN 6 STEPS. HTTPS://SURVICATE.COM/BLOG/CUSTOMER-SATISFACTION PROCESS/#:~:TEXT=HAVING%20A%20GOOD%20CUSTOMER%20SATISFACTION,DIRECTION%20AND%20BUILD%20MEM ORABLE%20EXPERIENCES. ASQ.ORG. (2023). WHAT IS CUSTOMER SATISFACTION? HTTPS://ASQ.ORG/QUALITY-RESOURCES/CUSTOMER SATISFACTION#:~:TEXT=CUSTOMER%20SATISFACTION%20IS%20DEFINED%20AS,CHANGES%20ITS%20PRODUCTS%20AN D%20SERVICES. SUPPLIER INVOLVEMENT Kristine S. Ynion Introduction Total Quality Management Fundamentals: Continuous improvement of work processes Interdependence of parties involved (supplier, processor, customer) Quality of downstream processes relies on upstream quality Quality of plans and specifications from designers QUALITY Quality of OF THE materials and equipment from vendors PROJECT Quality of work performed by subcontractors FOURTH POINT OF DEMING’S 14 POINTS Benefits of Strong Supplier Relationship Simplified Reduced Improved Paperwork and Uncertainty Methods and Accounting Procedures Procedures Through Teamwork Conclusions Successful projects will A shift from conflicting A focus on long-term rely on strong supplier relationship to collaborative value and quality over relationships partnerships short-term cost savings References Dr Deming Point 4 End the Practice of Awarding Business on Price Tag. (n.d.). www.quality- Assurance-Solutions.com. https://www.quality-assurance-solutions.com/Deming-Point-4.html Oberlender, G. (1993). Project Management For Engineers And Construction [Review of Project Management For Engineers And Construction ]. https://archive.org/details/693efProjectManagementForEngineersAndConstructionMabrokeBlo gspotCom Thank you