FPM Quiz Questions PDF

Week 1 On a burndown chart, if the actual work line is above the ideal line, then the sprint is: A. Behind schedule B. Over budget C. Ahead of schedule D. Under budget Correct Answer - C The ideal work line on a burndown or burnup chart is a straight line showing the sum of: A. Esti...

Week 1 On a burndown chart, if the actual work line is above the ideal line, then the sprint is: A. Behind schedule B. Over budget C. Ahead of schedule D. Under budget Correct Answer - C The ideal work line on a burndown or burnup chart is a straight line showing the sum of: A. Estimates for the completion of the project B. Estimates for the ideal state a project will be in C. Estimates for all the activities that need to be completed D. Estimates for all the user stories that need to be completed Correct Answer - B Project portfolio management addresses ______ goals. A. Strategic B. Tactical C. Internal D. External Correct Answer - A The President of a small research company decides to improve the organization’s knowledge management. The IT manager is put in charge of implementing a new application within a set timeframe and budget. The IT manager is managing a ______. A. Project B. Program C. Portfolio D. Plan Correct Answer - A ________ is a set of principles that guide our decision making based on personal values of what is “right” and “wrong.” A. Values B. Morality C. Religion D. Ethics Correct Answer - D A RACI chart is a type of ________. A. Project organizational chart B. Resource histogram C. Responsibility assignment matrix D. Project dashboard Correct Answer - C Week 2 Each organization has different criteria for selecting projects. Some may be tied to revenue; others to enhance efficiency within the organization. Of the options listed below, which one is the most critical? A. Business development B. Resource optimization C. Financial gain D. The right timing Correct Answer - D If a weighted score for a project is based on three criteria, the first weighted 50% and the other two weighted 25% each, what would be the weighted score for a project with scores of 100 on the first criteria, 80 on the second, and 60 on the third? A. 75 B. 80 C. 85 D. 90 Correct Answer - C If a project cost is only $100 paid at the end of Year 0 and its annual benefits are $20/year, what is its payback period? A. 3 years B. 4 years C. 5 years D. 6 years Correct Answer - C The value of money today is typically worth more than the same amount of money in the future is the basic concept of _______ analysis. A. Critical path B. Cash flow C. Investment D. Net present value Correct Answer - D What document provides justification for investing in a project? A. Project charter B. Business case C. Net present value analysis D. Stakeholder register Correct Answer - B What document formally recognizes the existence of a project and provides direction on the project’s objectives and management? A. Project charter B. Business case C. Stakeholder register D. Stakeholder management strategy Correct Answer - A A ________ describes the future state that would be achieved by the development and deployment of a product. A. Product strategy B. Product roadmap C. Product brief D. Product vision Correct Answer - D A project brief is: A. Another name for a project charter B. Is similar to the product roadmap C. A modified version of a project charter D. Is used for predictive projects Correct Answer - C Week 3 A ________ describes the future state that would be achieved by the development and deployment of a product. A. Product strategy B. Product roadmap C. Product brief D. Product vision Correct Answer - B A project brief is: A. Another name for a project charter B. Is similar to the product roadmap C. A modified version of a project charter D. Is used for predictive projects Correct Answer - C A project management plan should be... A. Fixed B. Standard C. Receptive to change D. Unapproved Correct Answer - C According to studies done on where project managers spend their time, the best project managers spend more time on the _______ phase of a project than the typical project manager. A. Initiating B. Planning C. Closing D. Controlling Correct Answer - B An adaptive approach is based on the Agile Manifesto. The Agile Manifesto values... A. Working software over responding to change B. Processes and tools over following a plan C. Customer value over contract management D. Working software over comprehensive documentation Correct Answer - D Sprints have consistent durations and start immediately after the previous sprint. During a sprint: A. A project phase is completed B. A product increment is created C. A product backlog is defined D. A product backlog is completed Correct Answer - B The project approach where the work is planned in detail is: A. Predictive B. Iterative C. Incremental D. Hybrid Correct Answer - A A collection of logically related project activities that are done in stages is called: A. Predictive – Critical path B. Incremental - Phase C. Iterative - Rolling wave D. Adaptive - Scrum Correct Answer - B Confidence Quiz 1, 2, & 3 Even though companies might work on similar projects over and over again, such as building houses, providing training courses, or developing specific types of products, there are unique challenges because all projects involve… A. Uncertainty B. Progressive elaboration C. People D. Competition Correct Answer - A What is one type of difference between projects and operations? A. Projects are undertaken to sustain an organization's business whereas operations are not B. Projects are temporary endeavors, whereas an organization's operations are ongoing in nature C. Operations have well defined objectives whereas projects do not need to have a unique purpose D. Operations are undertaken to create unique products, services, or results whereas projects are not Correct Answer - B What is a major difference between project management and portfolio management? A. Portfolio management asks questions like “are we carrying out projects efficiently?” whereas project management asks questions such as “are we investing in the right areas?”  B. Project management involves making wise investment decisions whereas portfolio management does not C. Portfolio management is an easy task whereas project management is a more difficult task D. Project management addresses specific, short-term goals whereas portfolio management focuses on long-term goals Correct Answer - D Several individual housing projects that are done in the same area by the same firm might best be managed as part of a… A. Program B. Investment C. Collaborative D. Portfolio Correct Answer - A You've just joined a project team and you want to know the team values and guidelines. Which project document should you review? A. Resource Management plan B. Project plan C. Team charter D. Project Charter Correct Answer - C The financial analysis section of a business case often includes a return on investment (ROI). In the following scenario, a project has an initial investment of $10,000 in Year 0 and a NPV $5,000. What is the ROI? A. 2 B. 200% C. $5000 D. 50% Correct Answer - D _________ involves determining long-term objectives by analyzing the strengths and weaknesses of an organization, studying opportunities and threats in the business environments, predicting future trends, and projecting the need for new products and services. A. Tactical planning B. Strategic planning C. SWOT analysis D. Mind mapping Correct Answer - B Project Team Alpha has collected all the requirements before doing their product design. Most likely, this project has adopted: A. An iterative project management methodology B. A design thinking project management methodology C. A waterfall project management methodology D. An agile project management methodology Correct Answer - C A project team collected a few requirements and then completed a deliverable that builds towards the final project product. Most likely, this project has adopted: A. A critical path project management methodology B. A phased-based project management methodology C. A waterfall project management methodology D. An adaptive project management methodology Correct Answer - D One of the key questions the project brief should address is: A. Who are the stakeholders B. What are the assumptions C. What does done mean D. What is the project budget Correct Answer - C The document that breaks down the product vision into a high-level direction for the development of the product is called: A. Project Charter B. Product strategy C. Product roadmap D. Product brief Correct Answer - C A project manager needs to have many skills to be successful. What are the three skills that are identified in the PMI Talent triangle? A. Ways of doing projects, soft skills, business skills B. Ways of working, power skills, business acumen C. Project skills, strategy skills, leadership skills D. Power skills, project document, business ways Correct Answer - B You are reviewing four projects and you need to select one project based solely on the payback period. All the projects should have the same initial cost of $20,000. Which project would you select? A. Year 1 - $0; Year 2 - $5000; Year 3 - $10,000; Year 4 - $15,000 B. Year 1 - $5000; Year 2 - $5000; Year 3 - $5000; Year 4 - $5000 C. Year 1 - $10,000; Year 2 - $10,000; Year 3 - $10,000; Year 4 - $0 D. Year 1 - $7500; Year 2 - $10,000; Year 3 - $12,500; Year 4 - $15,000 Correct Answer - C Which of the following questions should the Project Charter answer? A. Who are the sellers who will be required to work on the project? B. What are the specific resources required to complete the project? C. What are the risk strategies to respond to project threats? D. What is the business need the project has undertaken to address? Correct Answer - D The document that includes the scope items for adaptive or iterative projects is called: A. Work breakdown structure B. Product Charter C. Project road map D. Product backlog Correct Answer - D You've just taken over as the project manager for an existing waterfall project. Where would you look for the project's objectives? A. Project management plan B. Project plan C. Business case D. Project Charter Correct Answer - D Project selection process can be broken into categories of stewardship, customers, process, and people to aid with the development of a… A. Balanced scorecard B. Stakeholder register C. Decision tree D. Project Charter Correct Answer - A The life cycle approach where the work to be accomplished in the near term is planned in detail, while the work in the future is planned at a higher level is: A. Hybrid B. Predictive C. Iterative D. Incremental Correct Answer - D A product life cycle… A. is shorter than a project life cycle B. has a definitive end C. can only have one project D. can have single or multiple projects Correct Answer - D ‘Our highest priority is to satisfy the customer through early and continuous delivery of valuable software’ is a principle from which document? A. The ISO 21500 Standard B. The PMBOK Guide C. The Agile Manifesto D. PMI’s Code of Ethics Correct Answer - C Week 4 Tailoring involves adjustment on various project management approaches and processes. It is crucial for project managers because projects: A. Must have structured and documented plans for the team to follow B. Come in all shapes and sizes and not one process will fit all C. Requires customizing and satisfying their customers and sponsors D. Need metrics on project schedules, costs, and scope baselines Correct Answer - B Project managers need to assess the complexity of their projects. According to PMIs Disciplined Agile toolkit, scaling factors include: A. Skill sets, domain experience, team dynamics, technical knowledge B. Geographic location, compliance, budgeting, organizational structures C. Solution complexity, skill availability, team size, domain complexity  D. Technical complexity, life cycle approach, governance, team structure Correct Answer - C Jacob has been hired as a project manager in a new start up. He was told that they have a PMO, but when he contacts them, all they have are some start up documents. What type of PMO is this? A. Supportive B. Controlling C. Directive D. Standardized Correct Answer - A The firm Lucy is working at has been doing projects for many years. They have many project managers and a PMO, yet each department follows their own practices. At which stage of project management maturity is her organization? A. Common Language B. Common Processes C. Singular Methodology D. Benchmarking Correct Answer - B When tailoring for a project, besides thinking about the product deliverable and project team, project managers should also consider: A. Using an Earned Value templates B. The organizational culture C. Using ADKAR D. PMI ethics Correct Answer - B Reviewing questions from each of the performance domains will proactively support project decisions. The performance domains include: A. Stakeholders, Development Approach, Planning and Reporting B. Project Team, Project Work, Project Constraints, Project Measurement C. Project Scope, Project Schedule, Project Cost and Project Integration D. Development Approach, Project Team, Project Work, Uncertainty Correct Answer - D Organizations understand the value of continuous improvement and use it to: A. Improve overall profitability  B. Address poor employee engagement C. Focus on processes to improve results D. Increase staff and support Correct Answer - C What can agile teams do to collect lessons learned for the entire project? A. Hold a final review B. Hold a sprint review C. Hold a sprint retrospective D. Hold a final retrospective Correct Answer - D Week 5 Juan is having trouble collecting the requirements from the user for a new application. The user cannot describe the requirements in a language the project team understands. What technique should Juan try to use? A. Decomposition B. Alternative analysis C. Prototyping D. Facilitation Correct Answer - C A requirements ________ is a table that lists requirements, various attributes of each requirement, and the status of the requirements to ensure that all of them are addressed. A. Traceability matrix B. Management plan C. Management matrix D. Tracking pool Correct Answer - A The project document that provides detailed information about each WBS item is called? A. Work package B. WBS details C. Supplementary information D. WBS dictionary Correct Answer - D Sandra is working with the project team to create the WBS for her project. The team is very experienced, but this is a balanced matrix organization. Which technique is best to use to develop the WBS? A. Analogous B. Top-down C. Bottom-up D. Mind-mapping Correct Answer - C The main factor considered for prioritization of the product backlog is: A. Customer satisfaction B. Customer value C. Business need D. Business satisfaction Correct Answer - B What is the outcome of product backlog prioritization? A. Each feature belongs to an iteration that was defined B. Each iteration implements the lowest priority features C. Each feature can be deleted or added to the stack D. Each new feature is prioritized and added to the stack Correct Answer - D You are a new project manager, and you are organizing an event to create a story map for your project. What should be at the top of the story map? A. User Story B. Feature C. Customer’s objective D. Features and epics Correct Answer - C Decomposing work on agile projects involves:. A. Gathering requirements through interviews B. Defining tasks and assigning them to features C. Teams breaking user stories down into epics D. Using story cards to facilitate planning Correct Answer - D Confidence Quiz 4 & 5 You have been assigned to work on a large complex project. When you review your organization's project methodology, you notice the project management plan is basic and it only has a few forms. What should you recommend to the project sponsor? A. Nothing, just follow the methodology. B. No recommendation, ask the project sponsor what to do. C. Tailor the project management methodology to suit the project. D. Develop your own project management plan. Correct Answer - C A ______________ organizational structure is where the project team members work on projects part-time by their supervisor while still having operational responsibility. A. Functional B. Balanced Matrix C. Strong Matrix D. Project oriented Correct Answer - A To be successful, organizations use change management to introduce new products and services. Many change models involve five key steps including: A. Assessment, impact, knowledge, adaptability, and resilience B. Awareness, knowledge, instruction, adaptability, and transition C. Formulate, plan, implement, manage, and sustain changes D. Need, desire, knowledge, ability, and reinforcement Correct Answer - C When considering the geographic distribution scaling factors for the composition of a project team, the project managers should consider the _________ and the _________. A. Organizational distribution, vendors B. Skill levels, solution complexity C. Team size, domain complexity D. Team location, time zone Correct Answer - D Tailoring for a project is important because… A. Not all project management processes work or should be used for all projects B. It supports using more resources, processes, and creates less waste C. The project manager has more control over the project and teams are more committed D. Organizations have developed structured processes that will work on all projects Correct Answer - A Retrospectives are useful for teams and allow for… A. Stakeholder feedback B. Different predictive teams to interact C. Time to document project scope D. Focus on inspection and adaptation Correct Answer - D Stakeholders can impact or influence a project in many ways. Tailoring consideration for stakeholders include: A. Specific skill sets, business attitude, and project experience B. Industry knowledge, location and time zone, and availability C. Diversity, communication technology, and complexity of relationships D. Strategic importance, project approach, and quality standards Correct Answer - C Plan, do, check, and act are elements of a: A. Risk register and risk log B. Quality control checklist C. Kaizen feedback loop D. Kanban visual board Correct Answer - C A prioritize list of features, bugs, and ideas is included in the: A. Product backlog B. Work breakdown structure C. Scope statement D. Activity list Correct Answer - A The component of the project management plan that describes how requirements will be analyzed, documented, and managed is called the: A. Project kickoff meeting B. Requirements management plan C. Risk management plan D. Integrated change management Correct Answer - B Focus groups, interviews, surveys, prototypes, benchmarking, and context diagrams are examples of: A. Risk management tools B. Requirement collection tools C. Procurement tools D. Budget control tools Correct Answer - B Jesse has just started a new challenging project for a new technical product that has never been done by her organization before. to prepare, she starts first with a tailoring review on the product and considers: A. Security and compliance issues B. Risk appetite and project approach C. Team skills and organizational culture D. Internal knowledge and Lessons Learned Correct Answer - A A characteristic of a WBS is work packages: A. Are placed in order B. Are activities C. Can be rearranged D. Are summary boxes Correct Answer - C As a product manager for an emergency room system upgrade, you are required to prioritize all the features of the product backlog. You are planning to use stack ranking. How will you mark each priority? A. Using letters B. Using MoSCoW C. Using sizes D. Using numbers Correct Answer - D Generating ideas by comparing specific project practices or product characteristics to those of other projects or products inside or outside the performing organization is known as: A. Decomposition B. Benchmarking C. Prototyping D. Variance Correct Answer - B The prioritization of product backlog has many benefits and outcomes. One of the outcomes of prioritization is that: A. Features never change their priority B. Features with high priority are committed C. Features may be removed at any time D. Features cannot be reprioritized Correct Answer - C Lessons learned and retrospectives are similar in that they both… A. Are done throughout the project B. Must involve the core project team C. Are completed before works on the next sprint D. Focus only on team improvements Correct Answer - A The _________ approach to creating a WBS can be very time consuming, but it can also be a very effective way for projects that represent entirely new products, services, or approaches. A. Top down B. Analogy C. Bottom up D. Historical review Correct Answer - C What is normally on the back of a story card? A. Acceptance criteria B. Signatures C. Risk information D. MoSCoW information Correct Answer - A User stories usually follow the same format and are simple descriptions of what a user wants. to help understand and identify with the needs and desires of end-users, teams may develop… A. Activity lists B. Sprint backlogs C. Feature sets D. Personas Correct Answer - D Week 6 ________ dependencies are sometimes referred to as soft logic and should be used with care because they may limit later scheduling options. A. Mandatory B. Discretionary C. External D. Internal Correct Answer - B By using the Three Point Estimation – Beta (PERT) analysis tool, determine the estimated activity duration for a task in days if the optimistic time is 20 days, the pessimistic time is 35 days and the most likely time is 26 days. A. 27.5 B. 27 C. 26.5 D. 26 Correct Answer - C __________ is the amount of time an activity can be delayed from its early start without delaying the planned project finish date. A. Total slack B. Free slack C. Backward pass D. Forward pass Correct Answer - A The technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost is known as... A. Dependency B. Crashing C. Critical chain scheduling D. Feeding buffers Correct Answer - B What will the team define for a particular sprint during each release planning? A. Dates B. Budget C. Scope D. Goal Correct Answer - D The use of an MVP is best done… A. For existing customers and existing products B. For new customers and existing products C. For new customers and new products D. For existing customers and new products Correct Answer - C The project team has started the work on sprint 2 and the work is underway. One of the stakeholders discusses a change with the product owner and the product owner discusses the change with the development team. Who can modify the sprint backlog in the middle of the sprint? A. The product owner B. The development team C. The project manager D. The project stakeholder Correct Answer - B In Scrum, sprints have consistent durations throughout a development effort. When does a new sprint start? A. The week after the previous sprint B. Immediately after the previous sprint C. The team decides when to start a new sprint D. The agile coach decides when to start a new sprint Correct Answer - B Week 7 Good Earth, a company manufacturing packaged food products, sets up a store in Baltonia. However, a year later, the company closes the store down due to high operating costs. In such a scenario, the money spent on the rent of the store in Baltonia would be an example of a(n) ______ cost. A. Recurring B. Direct C. Sunk D. Intangible Correct Answer - C You are working on a small renovation project and are using parametric estimating. The remaining work package to complete the interior finishing will take 30 hours to do. You need your plasterer for 10 hours at $75/hour, your painter for 15 hours at $50/hour and the rug installation company will need another 5 hours at $100/hour. What cost estimate should you provide? A. $1,500 B. $2,000 C. $2,500 D. $3,000 Correct Answer - B __________allow for future situations that are unpredictable. A. Contingency reserves B. Management reserves C. Known unknowns D. Cost baseline reserves Correct Answer - B A __________ is a time-phased budget that project managers use to measure and monitor cost performance. A. Cost baseline B. Cost estimate C. Life cycle budget D. Cash flow analysis Correct Answer - A Estimates are best derived collaboratively by the team because: A. The team can ask questions that no one can ask B. The team is working together without any interruptions C. The team has undergone training and can do it better D. The team performs the work, and they are the closest to it Correct Answer - D The Fibonacci sequence technique for estimation states that the ______ number in the sequence is obtained by adding the two______numbers in the sequence. A. Next, first B. Previous, next C. Next, previous D. First, previous Correct Answer - C You have been assigned by the Project Manager to help with the resource planning on a large complex project. You have just received the resource histogram for the project and several resources are overallocated. What should you do? A. Review the training management plan B. Let the team leads know that they may have a problem C. Work with the Project Manager to level the resources D. Inform the Project Sponsor there is a problem Correct Answer - C When identifying resources in a non-union environment you should consider: A. Friendship B. Availability C. Seniority D. Boss’s opinion Correct Answer - B Confidence Quiz 6 & 7 The project schedule management plan is where you can find the… A. Level of accuracy B. Schedule baseline C. Cost to create the schedule D. Resource assignments Correct Answer - A Which of the following is true of a finish to finish dependency? A. It is a dependency in which the ‘from’ activity must finish before the ‘to’ activity can finish. B. It is a dependency in which the ‘from’ activity cannot start until the ‘to’ activity has started. C. It is a dependency in which the ‘from’ activity must finish before the ‘to’ activity can start. D. It is a dependency in which the ‘from’ activity must start before the ‘to’ activity can finish. Correct Answer - A Your team lead has provided you with the following estimates for an activity: optimistic four days, pessimistic 26 days, and most likely 12 days. What is the estimate if you use the three-point beta estimate approach? A. 12 days B. 13 days C. 14 days  D. 15 days Correct Answer - B A similarity between the crashing technique and the fast-tracking technique is that… A. Both spread out tasks over a long period of time to ensure that the quality of work is maintained B. Only crashing results in increases in total project cost C. Both are networking diagramming techniques use primarily to predict the total project duration D. Both can shorten the time needed to finish a project Correct Answer - D In the figure below what is the critical path? A. D, C, H, J B. F, E, C, H, J C. A, B, C, H, J D. F, K, L, J Correct Answer - B When using the scrum approach, a sprint duration is… A. 1 to 4 weeks B. Any duration C. 4 weeks D. 1 week or less Correct Answer - A The sum of all product backlog items completed during a sprint is called? A. Product increment B. Deliverable C. Work package D. User story Correct Answer - A Jenna is a project manager who works closely with her financial team. She always tries to provide a cash flow forecast on her projects. This involves allocating costs over a period of time. Which of the following provides her with the project's cost baseline? A. Scope baseline B. Risk register  C. Business case D. S-curve Correct Answer - D The planning poker estimation technique uses numbered cards to estimate the items in a product backlog. What is the best scenario for planning poker? A. Big teams B. Program teams C. Scrum of scrums D. Small teams Correct Answer - D Your team lead has provided you with the following estimates for an activity: optimistic $500, pessimistic $2,500, and most likely $1,000. What is the best estimate using the three-point triangular approach when you round up to the nearest hundred? A. $1,400 B. $1,000 C. $1,200 D. $1,500 Correct Answer - A The _______ sets the expectations for the dates and features to be delivered over the course of multiple iterations. A. Product roadmap B. Sprint plan C. Product backlog D. Release plan Correct Answer - D The backlog that only the development team can modify is… A. Release B. Product C. Agile D. Sprint Correct Answer - D A cost estimation tool that involves estimating individual work items or activities and then summing them to get a project total is known as a(n) _________ estimate. A. Analogous  B. Bottom up C. Parametric D. Budgetary Correct Answer - B When a project team uses statistical information to calculate project costs this is an example of ________ estimating. A. Analogous B. Bottom up C. Parametric D. Budgetary Correct Answer - C The minimum business increment (MBI) focus is on the _______ value while the minimum viable product (MVP) focus is on the _______ value. A. Customer; business B. Maximum; customer C. Business; customer D. Minimum; maximum Correct Answer - C Newtech Inc hires John as a contract software programmer to work on their new project. The money paid to John buying Newtech Inc would be an example of a(n) ______ cost. A. Direct B. Intangible C. Sunk D. Indirect Correct Answer - A The _________ is a chart that shows the total number of resources assigned to a project or phase over time. A. RACI chart B. Resource histogram C. Organizational breakdown structure D. Responsibility assignment matrix Correct Answer - B ____________ are the critical factors to use when acquiring stuff for a virtual team working on a high profile project.  A. Knowledge, attitude, and technology B. Location, language, and skill sets C. Availability, cost, and ability D. Experience, skill level, and personality fit Correct Answer - C When calculating the budgets for agile projects, you first need to determine the sprint duration, the number of people, and then add additional cost for equipment, tools, infrastructure support, etc. What else do you need to take into account? A. Risks B. Stories C. Skills D. Work Correct Answer - A You are reviewing the schedule baseline and you notice that a resource is overallocated. To address this problem, what technique should you use? A. Negotiation B. Resource leveling C. Resource smoothing D. Nothing, this is normal Correct Answer - B Week 8 One of the advantages of communicating with a collocated project team is… A. Seeing body language B. Having multiple time zones C. Using new meeting technology D. Preparing formal reports Correct Answer - A An example of push communication is… A. Meetings B. Video conferencing C. Voice mails D. Blogs Correct Answer - C Topics such as, who will receive project information and who will produce it; suggested methods or guidelines for conveying the information; frequency of communication; and escalation procedures for resolving issues should be described in a… A. Communications management plan B. Staffing management plan C. Team contract D. Scope statement Correct Answer - A What a meeting! Everyone was speaking. There are lots of opinions and discussion. However, you were able to get the meeting under control and get through the meeting agenda. Most important - you got the decisions you needed to allow the project to move forward. What should you do now? A. Let the team leads know the decisions. B. Prepare and distribute the minutes. C. Update the project documents. D. Relax and celebrate the meeting is over. Correct Answer - B Engaging stakeholders should be done... A. At the start of the project B. Throughout the project C. Only as required D. When requested by the sponsor Correct Answer - B In addition to meeting scope, schedule, and cost goals, another way to measure project success includes... A. Increasing shareholder value B. Increasing productivity C. Satisfying the customer/sponsor D. Innovation and creativity Correct Answer - C The _______ stage of Tuckman’s team development model occurs as team members have different opinions as to how the team should operate, often resulting in conflict. A. Forming B. Storming C. Norming D. Performing Correct Answer - B Bob is managing a project where two of the key stakeholders cannot agree on one of the requirements. The requirement is directly related to one of the benefits in the business case, so he has to resolve this quickly. Plus, the two key stakeholders must work together for the next year. What approach should Bob use to resolve the conflict? A. Confrontation B. Compromise C. Collaborating D. Consensus Correct Answer - B Week 9 A project _______ is an uncertainty that can have a negative or positive effect on meeting project objectives. A. Risk B. Opportunity C. Contingency plan D. Fallback plan Correct Answer - A Paul is reviewing the risk register for his project. The project has been going well and he is looking at the risk register to see what symptoms of risk events he should be looking for. Which column in the risk register should he be looking at? A. Category B. Responses C. Trigger D. Owners Correct Answer - C You are reviewing your qualitative risk analysis. You have established that the risk threshold for your project is 5. On the list of identified risks, three have a risk score of 2, three have a risk score of 4, five have a risk score of 6, and two have a risk score of 9. How many risks should be accepted? A. 3 B. 6 C. 7 D. 10 Correct Answer - B __________involves minimizing the risk score by reducing the probability of its occurrence. A. Risk avoidance B. Risk acceptance C. Risk transference D. Risk mitigation Correct Answer - D You are reviewing the risk register when preparing your weekly progress report. You notice that potential triggers for some of the risks have come and gone. How should these be handled? A. Record them in your progress report. B. Immediately notify the project sponsor. C. Update the project risk register. D. Leave as is, they still may happen. Correct Answer - C Your team member has just informed you that a risk event has occurred. The risk event was in the risk register and was accepted. However, you know exactly what must be done, because you have… A. Expert judgement B. A workaround plan C. A fallback plan D. A contingency plan Correct Answer - D You want to have the least risk possible in setting up a contract to purchase goods and services from an outside firm. As the buyer, what type of contract should you use? A. Fixed price B. Unit price C. Cost reimbursable D. Time and materials Correct Answer - A You have reviewed a seller’s invoice and you have noticed a charge that you do not think is correct. What should you do next? A. Check the contract for the dispute resolution process. B. Withhold payment for the incorrect charge. C. Call the seller to discuss the charge in question. D. Ask your boss and legal team what you should do. Correct Answer - A Confidence Quiz 8 & 9 What needs are at the bottom of Maslow's hierarchy? A. Social B. Esteem C. Self-actualization D. Physiological Correct Answer - D Which of the following is one of the seven habits of highly effective people? A. Think win-lose B. Begin at the end C. Be reactive D. Sharpen the saw Correct Answer - D While the project hasn't really started, the project team is simply not getting along. Everyone wants to have their say in their role and responsibilities. You, as the project manager, are trying to be supportive, but your patience is wearing out. This behavior is common in the ________ phase in Tuckman's team model. A. Forming B. Storming C. Norming D. Performing Correct Answer - B Of the following soft skills, which is the most important in managing stakeholder engagement to ensure project success? A. Listening B. Conflict management C. Negotiation D. Presentation Correct Answer - A You are working on a project to develop a new training course. You are having difficulties communicating with one of the subject matter experts (SME) who is providing important content for the class you are developing. What strategy might you use to help improve communications? A. Use several different methods to communicate with the SME B. Put all communications in writing with copies to the SME’s boss  C. Ask your project manager for someone else to provide the content D. Post all communications with the SME on the project website Correct Answer - A When deciding on which communication technology you should use, you should consider… A. The age of the stakeholders B. Language C. Budget D. Ease of use Correct Answer - D Project managers in large organizations need to utilize their soft skills to effectively communicate in order to… A. Assess stakeholder needs and manage information flow B. Prevent stakeholders from controlling communications C. Minimize the number of resources spent on stakeholder communications D. Ensure that virtual teams have necessary communication links Correct Answer - A Bernard is managing a project team. His core team started with five, grew to eight, and then one person left and has yet to be replaced. How many two-way conversations will the new team member be engaged in when they start? A. 21 B. 28 C. 10 D. 15 Correct Answer - B What two dimensions should you use when evaluating project risks? A. Threats and opportunities B. Priorities and urgencies C. Cost and schedule D. Probability and impact Correct Answer - D Running effective team meetings is an important skill for project managers. The first thing you should do to ensure you will have an effective meeting is… A. Hire a facilitator B. Send out the meeting agenda  C. Ask if the meeting is required D. Determine who should attend Correct Answer - C Lynn is managing a construction project on the development of a shopping mall. The project has a tight schedule to complete the mall before christmas. The architect wants to use a manufacturer who supplies specialized recycled floor tiles but there is a chance that these will not arrive in time. Lynn is suggesting they use another tile that is readily available from the same manufacturer. This is an example of a risk ______ and a ______ risk strategy. A. Threat; mitigate B. Threat; avoid C. Opportunity; escalate D. Opportunity; enhance Correct Answer - B Juan is reviewing the stakeholder register. The project team has done a good job of identifying many stakeholders. What is the next step that Juan should do? A. Share the register with the project sponsor B. Review the stakeholder register next month C. Ask the team to identify more stakeholders D. Have the team complete a power/influence grid Correct Answer - D When dark clouds start appearing in the sky, this is a _____ that it might rain. A. Certainty B. Root cause C. Trigger D. Probability Correct Answer - C For your project, you have a well-defined product you need to purchase. what is the best bid document to use? A. RFQ B. RFI C. RFS D. RFP Correct Answer - A What should be done with low priority risks?  A. Ignore them. They are not critical enough to include in the risk response development B. Document them and revisit them periodically during the project execution C. Document them so they can be reviewed with the customer D. Ignore them. They are already taking care of in your contingency plans Correct Answer - B The project sponsor has asked Sanita to provide an update on the level of risk on her project. As she reviews the risk register, she notices that the number of risks is increasing, there is no risk strategy for new risks, and there are no risks being eliminated. Should Sanita be concerned? A. Yes, the number of risks should not increase B. No, the team is updating the risks C. No, risk impacts always change D. Yes, new risks should also have a strategy Correct Answer - D When an organization is not in the business of providing information technology services, a benefit the organization can receive from outsourcing is… A. Reducing fixed and recurring costs B. Making strategic information in access to external suppliers C. Increasing accountability even without a written contract D. Allowing the organization to focus on its core business Correct Answer - D Although you are on a tight schedule, your project needs additional work from outside vendors. Your team has prepared a statement of work for the tasks that need to be completed. What type of contract would be the best for you to use for your procurement? A. Cost-plus incentives B. Cost-plus C. Time and materials D. Firm fixed price Correct Answer - D ________ involves determining which risks are likely to affect a project and documenting the characteristics of each. A. Identify risks B. Perform quantitative risk analysis C. Plan risk management D. Perform qualitative risk analysis Correct Answer - A If the probability of a risk event changes from 0.1 to 0.3, and the impact of the same risk changes from 0.8 to 0.5, the new risk score will be… A. 15 B. 0.15 C. Lower than the previous value D. 0.8 Correct Answer - B Week 10 If the earned value for a task is $100, the planned value is $120, and the actual cost is $90, what is the cost variance? A. -$20 B. $20 C. $10 D. -$10 Correct Answer - C You are 75% completed a task with a BAC of $200. At this point you had planned to have spent $100 of the $200. What is the SPI? A. 0.5 B. 1.0 C. 1.5 D. 2.0 Correct Answer - C On a burndown chart, if the actual work line is above the ideal line, then the sprint is: A. Behind schedule B. Over budget C. Ahead of schedule D. Under budget Correct Answer - A The ideal work line on a burndown or burnup chart is a straight line showing the sum of: A. Estimates for the completion of the project B. Estimates for the ideal state a project will be in C. Estimates for all the activities that need to be completed D. Estimates for all the user stories that need to be completed Correct Answer - D Scope creep refers to… A. the tendency for uncontrolled project scope expansion B. subdividing project deliverables into smaller pieces C. the approved project scope statement and its associated WBS D. a task at the lowest level of the WBS Correct Answer - A Your project is underway to create a new website. Things were going well, but today one of the key stakeholders demanded that a new feature be added to the website. The new feature is required due to a regulation change that is effective in the next month. What is your best response? A. Accept the request B. Defer the request C. Reject the request D. Analyze the request Correct Answer - D The _________ tracks unknown risks that have occurred. A. change request log B. risk register C. issue log D. stakeholder register Correct Answer - C One of the metrics that can be used in the status report to show if the project is on schedule is: A. Cycle time B. Resource usage C. Velocity D. Schedule variance Correct Answer - D Week 11 You bought a laptop assuming it had application software loaded so you could use it right away, but it did not. This is an example of the laptop missing which quality dimension? A. Conformance to requirements B. Fitness for use C. Quality control D. Quality metric Correct Answer - B Cost of quality includes the costs of... A. Prevention and warranty B. Conformance and appraisal C. Conformance and non-conformance D. External failure and non-conformance Correct Answer - C What type of diagram, also called a fishbone or Ishikawa diagram, helps find the root cause of a quality problem? A. Cause-and-effect diagram B. Quality control chart C. Benchmarking chart D. Pareto histogram Correct Answer - A If seven data points in a row are all below the mean, above the mean, increasing, or decreasing, it is a violation of… A. The seven-run rule B. The seven points in a row C. A normal distribution D. Standard deviation Correct Answer - A Your project is in the execution phase and your team is verifying and completing deliverables. However, your client is slow on accepting these deliverables. Why is it important to get the client to accept the project deliverables when they are completed? A. It increases the probability of acceptance of the final product B. It decreases the overall risk level of the project C. It decreases the chance of change requests from the customer D. It is required to use the earned value approach on the project Correct Answer - A Acceptance on an adaptive project involves completing work listed within the Definition of Done. This involves... A. Completing, testing and obtaining formal acceptance from the customer B. Building, testing elements, and then demonstrating these to the customer C. Completing the work, updating and then re-prioritizing the product backlog  D. Building, testing, reviewing work, and obtaining feedback from the customer Correct Answer - A As part of project closing, it is important to plan for and execute a smooth ________ of the project into the normal operations of the company. A. Takeover B. Transition C. Turnover D. Close-out Correct Answer - B Most people prefer a face-to-face close out meeting to enhance... A. Knowledge transfer B. Cost savings C. Time savings D. Collaboration Correct Answer - A Confidence Quiz 10 & 11 A project has a $800 total budget to deliver 4 deliverables of equal value spaced evenly over 4 months. After 2 months, three deliverables were completed at a cost of $500. if the trends continues, what is the EAC? A. $800 B. $667 C. $640 D. $960 Correct Answer - B The project has a $600 total budget to deliver six deliverables of equal value spaced evenly over 6 months. After 4 months, three deliverables were completed at a cost of $200. The SPI is… A. 125% B. 75% C. -$100 D. $100 Correct Answer - B In general when using earned value, _________ variance numbers and an index _______ than one indicate problems in that objective of the project  A. Positive; more B. Positive; less C. Negative; more D. Negative; less Correct Answer - D You are reviewing the burnup chart for your project and trying to determine the projection for the remaining work for the project. What should you consider in preparing this projection? A. The team velocity B. The sponsor's opinion C. The burndown chart D. The ideal trajectory Correct Answer - A Burnup or burndown chart should be… A. Used for team member performance reviews B. Shared with key stakeholders only when requested C. Used by the project manager only D. Displayed so everyone on the team can see it Correct Answer - D An issue log documents any unresolved items. The issue log can also be used for ___________ because they know when issues were reported, how long they took to do, and how they were resolved. A. Political awareness and cultural awareness B. Prioritization of work and budget alterations C. Probability ranking and impact analysis D. Reference and Lessons Learned and preparation of final reports Correct Answer - D A report that is used to present summaries of the project's progress with visuals or graphics to represent the larger overall data set is… A. Progress reports B. Dashboards C. Status reports D. Variance reports Correct Answer - B The _________ diagram is also known as a fishbone or Ishikawa diagram and uses the five ‘whys’ technique to peel away the layers of a problem. A. Flow B. Run C. Cause and effect D. Control Correct Answer - C You want to see if there is a relationship between two variables, like time of day and worker productivity. What type of quality control tool could you use to visualize this information? A. Scatter diagram B. Control chart C. Pareto diagram D. Run chart Correct Answer - A It is important to find the ________ or underlying reason a problem occurs. A. Statistical B. Root cause C. Political D. Cultural Correct Answer - B You have an extremely tight schedule with a hard deadline for your project completion. You are controlling your schedule with an iron fist. One of the items you have budgeted for and that you watch weekly is the _________ by staff. A. Invoices received and invoices paid B. Meetings held and tests completed C. Reports completed and work delayed D. Overtime and vacation time booked Correct Answer - D Jen's project team is doing quality testing on their hardware upgrade project. To track their testing, they have decided to develop workflow documents showing the movement of data from various computers. This is an example of… A. Control charts B. Process analysis C. Cause and effect diagrams D. Kanban boards Correct Answer - B ________ means the project's processes and products meet written specifications. A. Benchmarking B. Conformance to requirements C. Project feasibility D. Fitness for use Correct Answer - B The change request procedure… A. Is intended to recognize and formalize scope creep B. Allows anyone on the project team to increase or modify project requirements C. Provides an orderly approach to evaluating and approving potential changes D. Relies on the client or customer to initiate and approve all potential changes Correct Answer - C You are the project manager for creating and installing a trade show booth for the upcoming consumer electronics show. Your president will announce a new product at the show, and your marketing team will meet with potential distributors at the company's booth. You have a very tight schedule to complete the new product on time. Your policy on project changes should be to allow… A. Only changes that will improve the appearance of the booth B. Absolutely no changes no matter who asks C. Only changes required by municipal authorities D. Only changes requested by the marketing team Correct Answer - C Answering questions such as “what will you do differently on the next project based on your experience working on this project?” is a part of… A. Customer acceptance and project completion form B. Written notice of contract closure C. Transition plan D. Lessons learned register Correct Answer - D A ______ plan includes information related to what work needs to be done, when, and by whom after the project is completed. A. Operations B. Transition C. Closing  D. Follow-up Correct Answer - B For your project, you have identified the following costs: Testing - $2000; Rework - $1000; Material - $3000; Inspection - $1000. The cost of quality for this project is? A. $7,000 B. $5,000 C. $3,000 D. $4,000 Correct Answer - D ________ is one of the ways a project is closed which involves not providing any budget to the project and is due to results in missed deadlines and/or a lack of progress. A. Starvation B. Integration C. Extinction D. Addition Correct Answer - A In project quality management, _________ is an example of a prevention cost. A. Warranty work B. Training C. Scrap D. Rework Correct Answer - B