EAPP Q2 M3 Survey Questionnaire PDF

ENGLISH FOR ACADEMIC AND PROFESSIONAL PURPOSES Quarter 2 – Module 3 : Survey Questionnaire ENGLISH FOR ACADEMIC AND PROFESSIONAL PURPOSES – SENIOR HIGH SCHOOL Alternative Delivery Mode Quarter 2 – Module 3: Survey Questionnaire First Edition, 2020 Republic Act 8293, section 176 stat...

ENGLISH FOR ACADEMIC AND PROFESSIONAL PURPOSES Quarter 2 – Module 3 : Survey Questionnaire ENGLISH FOR ACADEMIC AND PROFESSIONAL PURPOSES – SENIOR HIGH SCHOOL Alternative Delivery Mode Quarter 2 – Module 3: Survey Questionnaire First Edition, 2020 Republic Act 8293, section 176 states that: No copyright shall subsist in any work of the Government of the Philippines. However, prior approval of the government agency or office wherein the work is created shall be necessary for exploitation of such work for profit. Such agency or office may, among other things, impose as a condition the payment of royalties. Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names, trademarks, etc.) included in this module are owned by their respective copyright holders. Every effort has been exerted to locate and seek permission to use these materials from their respective copyright owners. The publisher and authors do not represent nor claim ownership over them. Published by the Tagbilaran City Division Schools Division Superintendent: Joseph Irwin A. Lagura Asst. Schools Division Superintendent: Marcelo K. Palispis Development Team of the Module Writers: ANNA FAITH P. BAG-AO GAIL ANN D. TINAMPAY ANGELICA LAMBUS CAMILLE JOY C. CAINGLET CHERISH MAE L. OCON Editors: MARGELYN M. CAÑON Reviewers: AIMEE T. AMISTOSO Illustrator: NONE Layout Artist: NONE Management Team: CID Chief: John Ariel A. Lagura, PhD Division EPS in Charge of LRMS: Neolita S. Sarabia, EdD Division ADM Coordinator Printed in the Philippines by ________________________ Department of Education – Region VII- Tagbilaran City Division Office Address: _Rajah Sikatuna Avenue, Dampas, Tagbilaran City__ Telefax: _(038) 544- 2147; 427- 1702________________ E-mail Address: [email protected]_______________ ENGLISH FOR ACADEMIC AND PROFESSIONAL PURPOSES Quarter 2 – Module 3 : Survey Questionnaire Introductory Message For the facilitator: Welcome to the ENGLISH FOR ACADEMIC AND PROFESSIONAL PURPOSES- SENIOR HIGH SCHOOL Alternative Delivery Mode (ADM) Module on Survey Questionnaire. This module was collaboratively designed, developed and reviewed by educators both from public and private institutions to assist you, the teacher or facilitator in helping the learners meet the standards set by the K to 12 Curriculum while overcoming their personal, social, and economic constraints in schooling. This learning resource hopes to engage the learners into guided and independent learning activities at their own pace and time. Furthermore, this also aims to help learners acquire the needed 21st century skills while taking into consideration their needs and circumstances. In addition to the material in the main text, you will also see this box in the body of the module: Notes to the Teacher As a facilitator you are expected to orient the learners on how to use this module. You also need to keep track of the learners' progress while allowing them to manage their own learning. Furthermore, you are expected to encourage and assist the learners as they do the tasks included in the module. For the learner: Welcome to the English for Academic and Professional Purposes –Senior High School Alternative Delivery Mode (ADM)Module on Survey Questionnaire. 1 This module has the following parts and corresponding icons: What I Need to Know This will give you an idea of the skills or competencies you are expected to learn in the module. What I Know This part includes an activity that aims to check what you already know about the lesson to take. If you get all the answers correct (100%), you may decide to skip this module. What’s In This is a brief drill or review to help you link the current lesson with the previous one. What’s New In this portion, the new lesson will be introduced to you in various ways such as a story, a song, a poem, a problem opener, an activity or a situation. What is It This section provides a brief discussion of the lesson. This aims to help you discover and understand new concepts and skills. What’s More This comprises activities for independent practice to solidify your understanding and skills of the topic. You may check the answers to the exercises using the Answer Key at the end of the module. What I Have Learned This includes questions or blank sentence/paragraph to be filled in to process what you learned from the lesson. What I Can Do This section provides an activity which will help you transfer your new knowledge or skill into real life situations or concerns. Assessment This is a task which aims to evaluate your level of mastery in achieving the learning competency. Additional Activities In this portion, another activity will be given to you to enrich your knowledge or skill of the lesson learned. This also tends retention of learned concepts. Answer Key This contains answers to all activities in the module. 2 At the end of this module you will also find: References This is a list of all sources used in developing this module. Jessie S. Barrot and Philippe John F. Sipacio, English for Academic and Professional Purposes for Senior High School Quezon City: C & E Publishing, 2016. Sarah Mae Sincero, “Questionnaire Example”, Explorable, accessed July 7, 2020, https://explorable.com/questionnaire-example The following are some reminders in using this module: 1. Use the module with care. Do not put unnecessary mark/s on any part of the module. Use a separate sheet of paper in answering the exercises. 2. Don’t forget to answer What I Know before moving on to the other activities included in the module. 3. Read the instruction carefully before doing each task. 4. Observe honesty and integrity in doing the tasks and checking your answers. 5. Finish the task at hand before proceeding to the next. 6. Return this module to your teacher/facilitator once you are through with it. If you encounter any difficulty in answering the tasks in this module, do not hesitate to consult your teacher or facilitator. Always bear in mind that you are not alone. We hope that through this material, you will experience meaningful learning and gain deep understanding of the relevant competencies. You can do it! What I Need to Know This module will serve as a guide in designing, testing and revising survey questionnaire. This will serve as aid in learning new knowledge on the structure and parts of a questionnaire and develop skills in creating a good questionnaire as a tool in gathering research data. This contains the objectives, the learning competency, pre-test activities, discussion, and exercises for mastery of learning and skills. It is expected to be accomplished in one week. After going through this module, you are expected to: 1. Define a survey questionnaire; 2. Determine the parts of a survey questionnaire; 3. Identify the guidelines in writing a survey questionnaire; and 3  4. Create an effective survey questionnaire. What I Know Directions: Read the question in each item carefully. Select the letter of the correct answer from the given choices. 1. It is a formal piece of writing based on research. a. survey report c. interview b. technical report d. research paper 2. Below are the main structure of a survey report except one, which is NOT? a. Introduction c. Conclusion b. Main body d. Recommendation 3. It is a research instrument that consists of a set of questions or other types of prompts that aims to collect information from a respondent. a. survey questionnaire c. interview b. academic report d. position paper 4. It is a part of the survey questionnaire that includes the name (optional), age, date of birth, address, educational background and other personal information about the respondent. a. personal information section c. main question section b. basic questions section d. open-ended section 5. The following are the guidelines in preparing a survey questionnaire EXCEPT: a. Ensure confidentiality of information b. Make the respondent anonymous, if necessary. c. Make biased and leading questions. d. Give the respondents a sufficient time to answer the questionnaire. What’s In Determine what type of report is applicable for the following situations. 1. Convince the members of a community that they should start segregating wastes. 2. Find out where the fund of your school organization went. 3. Suggest a speaker for your graduation to the principal. 4. Endorse an applicant to your boss. 5. Show what to do in case of a dengue outbreak in your community. 4  What’s New Read and answer honestly the sample personal survey and answer the questions that follow. Everyone has different goals in life. Please study the list carefully and then rate each item in terms of how important. It is or you in your daily life on the scale indicated. Indicators Extremely Important Not Sure Unimportant Extremely Important Unimportant Sense of Belongingn ess Fun and enjoyment in life Warm relationship with others Self- fulfillment Being well respected Excitement A sense of accomplish ment Security Self- Respect Based on the survey above, answer the following questions: 1. Was it easy to answer the survey? Explain. ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 2. Was the instruction of the questionnaire clear? Explain. ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 3. What changes are needed to improve the survey questionnaire given? ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 2  What is It Lesson 3 Survey Questionnaire  What is a survey questionnaire? A questionnaire is a research instrument that consists of a set of questions or other types of prompts that aims to collect information from a respondent. It is more quantifiable compared to other types of research instruments.  Parts of a Survey Questionnaire 1. Personal Information Section – includes the name (optional), age, date of birth, address, educational background and other personal information about the respondent. Note that only personal information relevant to the research study should be asked. 2. Basic questions Section- serves two purposes. The first one is to establish that the person you are asking is the right person for the study. The second purpose (which is only applicable to interview) is to establish rapport with the interviewees. 3. Main questions Section – contains questions that are directly related to your research. It is ideal to have multiple questions for each specific research questions. The greater the number of questions, the greater the possibility of more conclusive results. 4. Open-ended question section – asks for a brief explanation or response to an open-ended question.  Characteristics of Survey Questionnaire 1. Uniformity Questionnaires= Are very useful to collect demographic information, personal opinions, facts, or attitudes from respondents. One of the biggest characteristics of questionnaires is uniform design and standardization. Every respondent sees the same questions. This helps in data collection and statistical analysis of this data. For example, the retail store evaluation questionnaire template contains questions for evaluating retail store experiences. Questions relate to purchase value, range of options for product selections, and quality of merchandise. These questions are uniform for all customers. 2. Exploratory= To collect qualitative data, the questionnaire should be exploratory. There is no restriction to questions that can be in your questionnaire or the specific objective of the questions. For example, you use a data collection questionnaire and send it to the female of the household to understand her spending and saving habits relative to the household income. Open-ended questions give you more insight and allow the respondents to explain their habits. A very structured question list could limit the data collection. 3. Question Sequence= A questionnaire typically follows a structured flow of questions to increase the number of responses. This sequence of questions is screening questions, warm-up questions, transition questions, skip questions, difficult questions, and classification questions. For example, our motivation and buying experience questionnaire template covers initial demographic 3  questions then asks for time spent in sections of the store as well as the rationale behind purchases.  Guidelines in Preparing a Survey Questionnaire 1. Introduce the questionnaire through a cover letter. The cover letter should explain the purpose and relevance of the study, the length of time in completing the questionnaire, how the data will be processed, your contact details, and expected date and time in completing the questionnaire. 2. Keep the questionnaire as short as possible by focusing only on the essential questions. 3. Ensure confidentiality of information. 4. Pilot the questionnaire to ensure that you have missed any important question. 5. Use a follow-up reminder. 6. Give the respondents a sufficient time to answer the questionnaire. 7. Make all directions and questions clear and unequivocal; do not use words with double meanings or complex questions. 8. Ensure that your grammar is correct. 9. Use questions that will elicit objective responses as much as possible. 10. Make the questionnaire as brief as possible without sacrificing content. 11. Arrange and categorize the questions logically (e.g. based on research questions). 12. Relate all questions to your research topic and make sure the responses drawn out are sufficient for your analysis. 13. In relation to the previous guideline, try to make as many questions as possible without being redundant. 14. Avoid embarrassing, unnecessary questions. 15. Explain and illustrate difficult questions. 16. State questions affirmatively. 17. Make the respondent anonymous, if necessary. 18. Avoid biased and leading questions. What’s More SAMPLE SURVEY QUESTIONNAIRE Customer Satisfaction on QRZ Family Restaurant I. Introduction Dear Customer, Good day! The QRZ Family Restaurant is dedicated to improving customer satisfaction. Through this brief survey, your answers will be helpful in enhancing our services and meeting your needs. Your response will only be used for survey purposes. Attached is a meal coupon good for 3 months as a token of our good will. In case you have any questions regarding the survey, please call Johnny Smith at 123- 4567890. Thank you very much for your time and suggestions. 4 II. Personal Information Name (optional):_________________________________ Age: ____ Gender: ____ Number of Family Members: □ 1-2 □ 3-5 □ 6-10 □ more than 10 Email Address (optional): _______________________________ III. Questions Directions: Please indicate your level of agreement or disagreement with each of these statements regarding QRZ Family Restaurant. Place an "X" mark in the box of your answer. Q1: How many times per year do you visit QRZ Family Restaurant? ____ Q2: Do you visit QRZ Family Restaurant with family or friends? □ Yes □ No Indicators Strongly Agree Neutral Disagree Strongly Agree Disagree 1.The store is accessibly located. 2. Store hours are convenient for my dining needs. 3.Advertised dish was in stock. 4.A good selection of dishes was present. 5. The meals sold are a good value for the money. 5  6. Store has the lowest prices in the area. 7. Meals sold are of the highest quality. 8. Store atmosphere and décor are appealing. Q9: How would you rate your overall experience at the QRZ Family Restaurant? □ Highly satisfactory □ Satisfactory □ Neutral □ Unsatisfactory □ Highly Unsatisfactory Q10: What could we do to make your restaurant dining experience better? _____________________________________________________________________ ______________________________________________________________________ Thank you for sharing your thoughts with us. Enjoy dining at QRZ Family Restaurant. What I Have Learned EXERCISE 1 Tick the box before the statement which shows a good survey practice. Paulina’s research is about sanitary practices in fast-food chains. In her questionnaire, she asks about the love life of her participants. For her research on teenage drug addiction, Justine interviews the sari-sari store owner in her barangay. Matthew thanked the respondents in his survey and offered them copies of his completed research months afterwards. Angelo used the data in his interview to blackmail one of his respondents. Stacy tells her respondents that the survey keeps outmost confidentiality to the answers they have given Dante attached a letter to the questionnaire to explain the purpose of the conducted research 6  What I Can Do Write a sample survey of customer’s satisfaction on one fast food restaurant. The survey needs to be complete in parts with introduction, personal information, main questions and thank you statement. Let 10 people answer the survey created and tally their responses. __________________________________________________ I. Introduction II. Personal Background III. Questions Indicators Strongly Agree Neutral Disagree Strongly Agree Disagree 1. 2. 3. 4. 5. EXERCISE 2.2 TALLY OF RESPONSES 6. Directions: Write the frequency/ number of responses for each choice (strongly agree, agree, neutral, disagree, strongly disagree) in the six indicators based on the questionnaires gathered from 10 people. Example: Indicators Strongly Agree Neutral Disagr Strongly Total Agree ee Disagre e 1. The foods served 5 3 1 1 0 10 are fresh and delicious 7  Indicators Strongly Agree Neutral Disagree Strongly Total Agree Disagree 1. 10 2. 10 3. 10 4. 10 5. 10 6. 10 Answer Key C 5. A 4. A 3. D 2. A 1. What I have Know REFERENCES: Jessie S. Barrot and Philippe John F. Sipacio, English for Academic and Professional Purposes for Senior High School Quezon City: C & E Publishing, 2016. Sarah Mae Sincero, “Questionnaire Example”, Explorable, accessed July 7, 2020, https://explorable.com/questionnaire-example 8  Rubric: Questionnaire Poor Fair Good (1 pts) (3 pts) (4 pts) The questions are The questions The questions are difficult to sometimes are clear and precise, understand, not clear and precise, collectively Questions precise and collectively allowing for ambiguous. allowing for detailed, Questions are meaningful unambiguous and interpreted in answers. meaningful different way by Questions are answers. respondents interpreted in the Questions are same way by interpreted in the respondents. same way by respondents All predefined All predefined All predefined answers provided, answers provided, answers provided, and their formats and their formats and their formats Answers are not appropriate are not always are appropriate to to the question. appropriate to the the questions. The The number of question. The number of rating rating scale number of rating scale options is options is no scale options is adequate to the adequate to the adequate to the questions questions questions Questionnaire There is not room There is room for There is room for Form for people to add people to add people to add additional additional additional information, if they information, if they information, if they need need need Writing style is Writing style is Writing style is Writing Style vague and not appropriate to the concise and accurate or target audience accurate and appropriate to the appropriate to the target audience. target audience Grammar The spelling, The spelling, The spelling, grammar and grammar and grammar and punctuation is not punctuation is punctuation is accurate clear enough correct and accurate 9 10 For inquiries or feedback, please write or call: Department of Education – Region VII- Tagbilaran City Division Office Address: Rajah Sikatuna Avenue, Dampas, Tagbilaran City Telefax: (038) 544- 2147; 427- 1702 E-mail Address: [email protected] 11 12