E mail writing MCQ.pdf

E – mail writing MCQ questions. 1. What is the most appropriation subject line for a professional email ? a. “Hi There” b. “Important information” c. “Project update: Q2 sales Report d. “Let’s chat” 2. When should you use the CC field in an email?...

E – mail writing MCQ questions. 1. What is the most appropriation subject line for a professional email ? a. “Hi There” b. “Important information” c. “Project update: Q2 sales Report d. “Let’s chat” 2. When should you use the CC field in an email? a) To send a carbon copy to someone who needs to take an action b) To send a copy to someone for informational purposes only c) To secretly include someone in the email conversation d) To indicate the email is confidential 3. Which of the following is an example of a courteous email greeting? a) “Hey,” b) “To whom it may concern” c) “Dear Ms. Smith,” d) “Yoo” 4. Which part of an email typically contains the main massage or purpose? a) Subject line b) Introduction c) Body text d) Conclusion 5. When replying to an email, what should you do if you’re addressing multiple points? a) Respond to only one point to keep the email brief b) Combine all responses in to one paragraph c) Address each point separately for clearly and organization. d) Ignore the points and start a new topic 6. Which email sign-off is most appropriate for a formal or business email? a) “Love” b) “Best wishes” c) “Sincerely,” d) “Thanks a bunch” 7. Which of the following is an example of proper email etiquette? a) Using slang and emojis to convey informality b) Writing an all uppercase for emphasis c) Using clear and concise language d) Attaching large files without warning 8. When composing a professional email, what should you avoid using? a) Abbreviations and acronyms b) Proper grammar and punctuations c) Clear and concise language d) Slang and informal language 9. What is the purpose of the “BCC” field in an email? a) To indicate the recipient is blind carbon copied b) To include someone who needs to take an action c) To secretly include someone in the email conversation d) To emphasize the importance of the email 10. How should you address someone in an email if you don’t know their gender? a) “Mr. or Mrs. Last name” b) “Dear Sir/Madam” c) “Dear First Name Last Name” d) “Dear First Name” 11. Which of the following should you do before hitting “send” on an email? a) Proofread for spelling and grammar errors b) Include as many recipients as possible c) Write an all uppercase letters for emphasis d) Use a vague subject line for curiosity  12. What is the purpose of the email signature? a) To include funny quotes or jokes b) To provide contact information and job title c) To express gratitude for reading the email d) To attach files or documents Answers 1. c 2. b 3. c 4. c 5. c 6. c 7. c 8. d 9. c 10. d 11. a 12. b