International Marketing Strategies PDF

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Summary

This document details various international marketing strategies, including different ways to approach markets, product development, and customer service. It discusses standardization, adaptation, glocalization, and other key concepts in business.

Full Transcript

Chapter 12\ \ standardization-marketing strategies used in international markets that are the same as those used in its domestic market.\ \ adaptation-marketing strategies used in international markets that are different from those used in its domestic market.\ \ glocalization-the marketing strategy...

Chapter 12\ \ standardization-marketing strategies used in international markets that are the same as those used in its domestic market.\ \ adaptation-marketing strategies used in international markets that are different from those used in its domestic market.\ \ glocalization-the marketing strategy that involves pursuing a standard- ization strategy in foreign markets when possible and an adaptation one when necessary.\ \ global product-a product that can be sold in most world markets.\ \ concept testing-the step in the new-product development process in which the new product idea is pre- sented to a small sample of the International market to gauge Its reaction.\ \ business analysis-the step in the new-product development process in which projections of potential reve- nues and profits for a potential new product are made.\ \ market testing-the step in the new-product development process in which a company will develop the marketing mix for a new product.\ \ commercialization-the last step in the new-product development process in which the new product is manufactured, the marketing mix is finalized, and the product is introduced to the foreign market.\ \ product life cycle (PLC)-a depiction of the sales and profits for a new product over its lifetime.\ \ product elimination (PE)-a formal, written procedure to determine which of a com- pany\'s products should be dropped.\ \ reverse strategy-development of a new product first for emerging markets, then selling it to developed markets.\ \ vertical publications-magazine that targets specific industries?\ \ horizontal publications-magazine that targets a spe- cific job in various industries.\ \ digital marketing-is the promotion of products and services using the Inter- net or other forms of digital communication.\ \ search engine marketing (SEM)-Involves having a company\'s product listed on a search engine results page.\ \ \ indirect strategy-the use of channels of distribution to market products and services to international markets.\ \ direct strategy-bypassing channels of distri- bution by using marketing and sales offices located in foreign countries.\ \ agent-a channel of distribution that represents a company in a foreign market and is paid by commission.\ \ distributor-a channel of distribution that purchases products from a company doing business in a foreign market and then resells them to other buyers.\ \ physical distribution-storage and transportation operations that are used in moving products to a foreign market.\ \ freight forwarder-agents for companies shipping products overseas who are chiefly involved with physical distribution activities and documentation.\ \ containerization-shipping products to overseas markets in trailer-sized containers.\ \ intermodal transport-international shipments using different modes of transportation.\ \ \ gray marketing-unauthorized importers resell- ing a manufacturer\'s product in the manufacturer\'s domestic market at a price less than what the manufacturer charges in that domestic market.\ \ dumping-a price in a foreign market that undercuts the prices of compa- nies competing there.\ \ transfer prices-a price a company charges its overseas subsidiaries.\ \ arms\' length price-a price that an overseas market is willing to pay.\ \ reliability-performance of various aspects of customer service that meets customer expectations.\ \ share of wallet-the percentage of purchases in a category a buyer gives to one vendor. empowerment-aspect of customer service that allows employees to take care of customer problems immediately, without having to consult superiors.

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