Cypress Lanes Party Host Training PDF

Friday Weekend Party Prep [3:00pm] ❖ Blow up all balloons needed for the weekend ➢ 5 balloons per stand ❖ Pre-cut all plastic table cover for the weekend ➢ As many reserved tables plus an additional for the Party Table ❖ Prep the individual party bags, matching the counts to the party amount. ➢ Larg...

Friday Weekend Party Prep [3:00pm] ❖ Blow up all balloons needed for the weekend ➢ 5 balloons per stand ❖ Pre-cut all plastic table cover for the weekend ➢ As many reserved tables plus an additional for the Party Table ❖ Prep the individual party bags, matching the counts to the party amount. ➢ Large plates ➢ Small Plates ➢ Cups ➢ Napkins ➢ Cutlery ➢ Place mats (color optional unless specified) ➢ Birthday list flier ➢ Birthday name tag ❖ Birthday bowling pin to sign ❖ Clean up party room and turn out the light Weekend Birthday Parties [Saturday-11:30am/Sunday-12:30pm] ❖ Party Host ALLEY RALLY in party room [11:40am/12:40pm] ❖ Prepare Party Host clipboard ❖ Bring out all Party Tables (white folding tables) and set behind coordinating lanes/tables ❖ Party Tables ➢ Black linens ➢ Plastic table cover ➢ Balloons ➢ Birthday bowling pin ➢ Sharpie ➢ Birthday name tag ➢ Cutlery ➢ Small plates ➢ Birthday list flier ➢ Additional decor ➢ Adult paperware (if applicable) ➢ 1 pitcher of water ❖ Lane tables ➢ Plastic table cover ➢ Place mats ➢ Large plates ➢ Napkins ➢ Cups ❖ Front desk check in when parties are set up [12:15pm/1:15pm at the latest] ❖ Greet the party contact, take them to their lanes, and return to the front desk to greet/seat the next party (if applicable) ❖ **Bowling begins at 12:30pm/1:30pm ➢ Assist party with bowler name inputting if needed ❖ Begin the party order: ➢ Add all orders to pre-authorized party tab OR ➢ Create a new party tab if they’ve already paid out. Be sure to name the tab! ❖ Grab pitchers of unlimited soda order ➢ Tag and label the soda pitchers ❖ Party package pizza needs to be ordered by 12:50pm/1:50pm at the latest ❖ Assist party with all additional orders ❖ Pre-buss throughout the party ❖ Game Zone cards and the Celebrity Birthday Gift ➢ These need to be given to the contact as soon as bowling ends (unless asked for earlier) ➢ Retrieve these from the Event Coordinator ❖ **Laser Tag ➢ All parties have a designated time-slot for their laser tag session ➢ Alert the party contact 10 minutes prior to their session ➢ All participants must have a guardian-signed waiver. Use the tablet if needed. This absolutely MUST be done before the laser tag session ➢ For any additional participants, add each laser tag charge to the tab prior to entering them arena ➢ Take the participants to the LT debrief room and ensure your final waiver count (print at front desk before entering GZ) ➢ Their session is approximately 15 minutes long ➢ Return to and prepare your next LT party (if applicable) ❖ ***Cake cutting and opening presents ➢ Ensure all necessary tools and cutlery are provided ➢ Begin bussing lanes and tables during this time ➢ Assist Concourse by returning any leftover shoes, ramps, and bowling balls ❖ Party Wrap-Up! [3:00pm/4:00pm] ➢ The party and any additional tabs need to be closed and paid out by this time ➢ Direct the party contact to the front desk for final tab closure and review with Event Coordinator ❖ Party breakdown ➢ Ensure space is neat and prepared for lane use/next party ➢ Place all used linens in the red laundry bag Saturday Party Window #2 (follow everything above but note the time differences:) ❖ ❖ ❖ ❖ Front desk check in when parties are set up [ 3:45pm at the latest] **Bowling begins at 4:30pm! Party package pizza needs to be ordered by 4:50pm at the latest Party Wrap-Up! [7:00pm] Final Party Breakdown ❖ ❖ ❖ ❖ Ensure all tables and linens are returned to party room Pop remaining balloons and save the stands Clean up party room and turn off the lights SUNDAY evening, take red laundry bag of dirty linens to mechanic shop and load the washer