Chapter 2 - Evolution of Management Rutgers Business School PDF

Introduction to Management 33:620:301 Chapter 2 Evolution of Management Professor Hamilton  Summary y Part V...

Introduction to Management 33:620:301 Chapter 2 Evolution of Management Professor Hamilton  Summary y Part V ar 12 m m Su er ad Le as t Manager er Part IV en Leader ag 11 an em As M ag an M ce an t rm en rfo m 10 Pe ge en t ga En em e ag ye an plo sM “Done Well” 9 Em ce Part III ur Where are We Now? so Re an n m sig 8 Hu De n tio za es s ni hip ga sin rs 7 Or Bu eu al en ob pr Gl tre a En ing nd ag ,a an ion 6 M nn ov at “The Right Work” ,I th t” ow i gh 5 Gr “R Part II t’s k” ha or W tW g in ig h Do 4 “R e th ing t tify en ” en 3 Id ge m e ll a W an e M on of kD n or ti o tW lu igh 2 o Ev “R Part I “Intro” t: en em ag an 1 M Chapter 2 – Learning Goals LG 2-1 Understand the benefits and limitations of a historical study of management history. LG 2-2 Understand the alternative ways to examine the history of a subject like management. LG 2-3 Identify and understand the roots and evolution of key management practices in use today Study of Management History - Controversy LG 2-1 Management Practices are situational Political Four Facets Influence Management Practices: Four – Economic Economic Social – Social Facets – Political – Technological Tech Facets constantly changing Study of Management History - Controversy LG 2-1 Historian Bias: – The People who write about it – Original documents that recorded it Data Limitations: – May not represent general practices – May not represent best practices What is Value of Management History Study? LG 2-1 Observe the drivers/pace of change Are practices universal or variable? Are Facets/Practices dependent or interdependent? What is the “focus” of management practices and is that “focus” changing? How best to Study Management History? LG 2-2 1. Study “stages” or “time periods” 2. Study “schools of thought” 3. Study “organizations” 4. Study “biographies” How to Study Management History? LG 2-2 1. Study “stages” or “time periods” 2. Study “schools of thought” 3. Study “organizations” 4. Study “biographies” Conclusion - LG 2-2 View Management History with a grain of “SALT”! Categories of Management Practices: LG 2-3 1. Specialization of Labor 2. Systematic Management 3. Scientific Management 4. Administrative Management 5. Human Relations Management Categories of Management Practices: LG 2-3 1. Specialization of Labor 2. Systematic Management 3. Scientific Management Adam Smith - 1700s Laborer focus on single 4. Administrative Management component of production Increase experience and 5. Human Relations Management productivity Categories of Management Practices: LG 2-3 1. Specialization of Labor 2. Systematic Management 3. Scientific Management Early Industrial Revolution Engineers and Economists 4. Administrative Management had major roles in managing factories 5. Human Relations Management Most of those roles migrated to other specialists over time You Tube Video on Industrial Revolution https://youtu.be/Xpb9XKmRsyw Categories of Management Practices: LG 2-3 1. Specialization of Labor Focus on Productivity Frederick Taylor late 1800s - Recording steps in task 2. Systematic Management - Analyze worker interaction with machines Frank & Lillian Gilbreth early 1900s 3. Scientific Management - Time and motion studies Henry Gantt early 1900s - Sequential illustrations of 4. Administrative Management workflows Statistical Process Control & JIT 5. Human Relations Management mid to late 1900s (Deming, Juran, Ishikawa, Ohno) Foundations for Lean & “Big Data” Scientific Management Leaders Frank & Lillian Henry Gantt Gilbreth W. Edwards Joseph Juran Frederick Taylor Deming Categories of Management Practices: LG 2-3 1. Specialization of Labor 2. Systematic Management Max Weber Henri Fayol 3. Scientific Management Henri Fayol early 1900s 4. Administrative Management - 14 Principles - Management Process 5. Human Relations Management Max Weber late 1800s – 1900s - Bureaucratic Management - Six doctrines Categories of Management Practices: LG 2-3 Increasing power of “Unions” 1. Specialization of Labor Advent of “Employee Welfare” departments that evolved into 2. Systematic Management “Personnel” departments Hawthorne Studies (Mayo) Mary P. Follett early 1900s 3. Scientific Management 1930s: - National Labor Relations Act - Coalition of labor unions 4. Administrative Management (CIO) Maslow Hierarchy - 1940s H. Simon – “bounded 5. Human Relations Management rationality” - Roots of Org. Theory & Org. Behavior studies Human Relations Management Leaders Mary Parker Abraham Maslow Follett Elton Mayo Herbert Simon  Evolution of Management - Perspective Scientific ic om on Ec Management Primary Responsibility: Owners Profits Te ch Adversarial no og l ica l Evolution of Management - Perspective Human Relations So ci al Management Primary Responsibility: Society Worker Adversarial l ca liti Po  Evolution of Management - Perspective Human Scientific Relations ic So om ci al on Ec Management Primary Responsibility: Stakeholder Balance Primary Means: Corp. Social Resp. Worker Engagement Te ch Collaborative no l ca og l iti l ica Po l  Evolution of Management - Perspective Human Scientific Relations ic So om ci al on Ec Management Primary Responsibility: Management Stakeholder Balance Management Primary Primary Responsibility: Primary Responsibility: Owners Means: Society Profits Corp. Social Resp. Worker Worker Engagement Te ch Adversarial Collaborative Adversarial no l ca og l liti ica Po l Extremes Extremes  Historical Focus of Management Practices! “Right Work, Done Well!” Notion of the “Right Work” changed Notion of how to do it “Well” also changed The “purpose/focus” of management – stayed the same! Chapter 2 – Learning Goals LG 2-1 Understand the benefits and limitations of a historical study of management history. LG 2-2 Understand the alternative ways to examine the history of a subject like management. LG 2-3 Identify and understand the roots and evolution of key management practices in use today Introduction to Management 33:620:301 Chapter 2 Evolution of Management Professor Hamilton