CHAPTER 1 HHSM 302(1).pdf

Health Services Administration HHSM-302 CHAPTER 1  HEALTH SERVICES ADMINISTRATION Concept of The Administration In Health Services  DEFINITION OF HEALTH Health is a state of complete physical, mental and social well-being and not merely the a...

Health Services Administration HHSM-302 CHAPTER 1  HEALTH SERVICES ADMINISTRATION Concept of The Administration In Health Services  DEFINITION OF HEALTH Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity. (WHO) ‫غياب ا)رض صح و خطا‬  HEALTHCARE The prevention, treatment, and management of illness and the preservation‫ حفظ‬of mental and physical well-being through the services offered by the medical and allied health professions.  MANAGEMENT ‫داره‬%‫تعريف ا‬ The interpretation and implementation of the policy set by an organization's board of directors.  ‫اداره الرعايه الصحيه‬ HEALTHCARE MANAGEMENT Health care management can be defined as the use of clinical and information technology, as well as managerial and leadership skills, to ensure the optimal delivery of health care. Without effective management, the coordination of health care is not possible.  HEALTHCARE MANAGEMENT Health Care Management includes the study of some aspects of health care, such as the areas of health care policy, international health care systems, economy of health care, quality assurance, and how its relates to the prevention, treatment and management of illness.  ADMINISTRATION ‫نظمه‬%‫عنصر سبب بنجاح ا‬ Administration is a critical element in the economic growth of a country Administration is dynamic, life-giving element in every organization ‫ا‬It is the element that coordinates the current activities and plans for the future  ADMINISTRATION ‫داره‬%‫دمن هم اعظاء مجلس ا‬%‫انجميت و ا‬6‫ ا‬7‫مهم تفرقي ب‬ It is concerned about the determination of objective and major policies.  ADMINISTRATION Administration is a top level function which concentrates on determination of plans, policies and objectives, whereas management is a lower level function which deals with the execution and direction of policies and operations.  HEALTH SERVICES ADMINISTRATION  HEALTH SERVICES ADMINISTRATION ‫اداره ادمن ستريتز‬ ‫مدراء ادمن‬ administrators are considered Health Services Administration is the field relating to leadership, management, and administration of hospitals, hospital networks, and health care systems. Health care health care professionals.  FACTORS OF PRODUCTION l In Heaithcare system : stef ‫ستاف‬ l Employees l Material l Machine l Money ‫نتاج في انظمه الرعايه الصحيه‬2‫عوامل ا‬ Employees MATERIAL ‫مادة‬ 2–0 MACHINE 2–0 MONEY  ADMINISTRATIVE FUNCTIONS IN HEALTHCARE  FUNCTIONS Planning Choose Goals Controlling C0- Organizing Monitor &measure Working together Ordination Directing  FUNCTIONS 1. PLANNING 2. ORGANISING 3. DIRECTING 4. CONTROLLING 5. CO-ORDINATION PLANNING PLANNING PLANNING  PLANNING It is the determination of what is to be done, how and where is to be done and how results are to be evaluated? Look ahead and chart out future course of action Formulation of Objectives, Policies, Procedure, Rules, Programmes and Budgets  PLANNING Planning requires administration to assess; where the hospital/ healthcare is presently set, and where it would be in the upcoming. From there an appropriate course of action is determined and implemented to attain the hospital /healthcare’s goals and objectives Planning is unending course of action. ORGANISING  ORGANISING Bringing people together and tying them together in the pursuit of common objectives. Getting prepared, getting organized. Management must organize all its resources well before in hand to put into practice the course of action to decide that has been planned in the base function. Management determines the division of work according to its need. It also has to decide for suitable departments to hand over‫ تسليم‬authority and responsibilities. DIRECTING  DIRECTING Act of guiding, overseeing‫ اشراف‬and leading people in a hospital / healthcare set up. Motivation, leadership, decision making. Actuating‫ حث‬the people to accomplish the task. Working under this function helps the management to control and supervise the actions of the staff. This helps them to assist the staff in achieving the hospital/ healthcare’s goals and also accomplishing their personal or career goals.. CONTROL  CONTROL To ensure that everything occurs in conformity with the plans adopted, instructions issued and principles established. It also involves evaluating and reporting of actual job performance. When these points are studied by the management , then it is necessary to compare both the things. This study on comparision of both decides further corrective and preventive actions. Achieve objectives according to plans CO-ORDINATION  CO-ORDINATION Synchronizing and unifying the actions of a group of people. ADMINISTRATIVE SKILLS  SKILLS Skill is the ability to translate the knowledge into action.  CONCEPTUAL SKILLS Deals with the idea This skill seems to have more importance as the administrator moves up to the higher position of responsibility.  TECHNICAL SKILL Deals with things. It refers to a person’s knowledge and proficiency in any type of process or technique. This skill seems to be more important at the lower level of management.  HUMAN SKILLS Deals with the human. It is ability to interact with the people at all levels