Business Ethics Study Guide PDF
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This document provides answers to questions based on business ethics. It covers topics like balancing stakeholder interests, overcoming conflicts, predicting ethicality, and understanding moral disengagement strategies. It also includes sections on examples from real-world cases and specific ethical models.
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Here are answers based on the provided document: --- ### **1. How can we balance the interests of stakeholders?** Stakeholder interests can be balanced by moving away from shareholder primacy (the idea that corporations exist solely for shareholders). Lynn Stout's critique in *The Shareholder Valu...
Here are answers based on the provided document: --- ### **1. How can we balance the interests of stakeholders?** Stakeholder interests can be balanced by moving away from shareholder primacy (the idea that corporations exist solely for shareholders). Lynn Stout's critique in *The Shareholder Value Myth* advocates for **corporate "satisficing,"** where companies aim to do well in multiple areas instead of maximizing one. For example, companies like Patagonia focus on environmental responsibility, ethical supply chains, and transparency, demonstrating a balanced stakeholder approach. --- ### **2. How can conflicts of interest among stakeholders be overcome?** Conflicts can be addressed by: - **Adopting alternative ownership models:** Co-operatives and social purpose corporations prioritize stakeholder inclusivity. - **Socially Responsible Investment (SRI):** This considers ethical and social factors in decision-making, promoting inclusivity. - **Procedural fairness:** Ensuring transparency and legitimacy in decision-making helps stakeholders accept outcomes. --- ### **3. How can we predict the ethicality of a decision?** Ethicality can be gauged using: - **Procedural Utility:** People value not just outcomes but also the fairness and transparency of decision-making processes. - **Moral Agency Framework:** Ethical behavior arises from moral thought, self-evaluation, conduct, and environmental factors. - Real-world cases like the Ford Pinto scandal demonstrate the consequences of neglecting these considerations. --- ### **4. What are Bandura’s eight moral disengagement strategies, and how can they be addressed?** Bandura's strategies include: 1. **Moral Justification:** Framing harmful acts as serving a greater good. Example: Environmental harm justified for "economic growth." 2. **Euphemistic Labeling:** Using benign language to downplay harm. Example: Calling layoffs "resource reallocation." 3. **Advantageous Comparison:** Comparing unethical actions to worse behaviors. Example: "At least we’re not polluting as much as others." 4. **Displacement of Responsibility:** Shifting blame to authority figures. Example: "I was following orders." 5. **Diffusion of Responsibility:** Collective decisions deflect individual accountability. Example: Boards collectively approving harmful actions. 6. **Disregard for Consequences:** Ignoring or minimizing harm. Example: Tobacco companies downplaying health risks. 7. **Dehumanization:** Treating others as less than human. Example: Exploiting workers in sweatshops. 8. **Attribution of Blame:** Blaming victims. Example: "Consumers should read the fine print." **Addressing Strategies:** Promoting transparency, empathy, and accountability reduces moral disengagement. --- ### **5. Who was Albert Bandura, and what is his contribution to ethics?** Albert Bandura was a psychologist who developed **Social Learning Theory** and the concept of **moral disengagement.** His work explains how individuals justify unethical behavior through psychological strategies, highlighting the role of self-regulation and environment in moral decision-making. --- ### **6. What is the Green Monday case?** The document doesn’t explicitly mention Green Monday, but it aligns with ideas like Patagonia's model of ecological consciousness: - Promoting environmental responsibility. - Supporting transparent supply chains and ethical business practices. - Encouraging sustainability, which mirrors Green Monday's mission of plant-based advocacy. --- ### **7. How is fairness defined in organizations? Why is procedural fairness important?** - **Fairness in Organizations:** - **Distributive Fairness:** Ensuring resources match contributions or needs (e.g., fair wages). - **Procedural Fairness:** Transparent and consistent decision-making processes. - **Importance of Procedural Fairness:** - It fosters trust, legitimacy, and acceptance of outcomes, even unfavorable ones. - Examples include Handelsbanken’s avoidance of bonuses to promote fairness and ethical behavior. To enhance intuition in predicting ethicality, several factors can be measured to provide a structured framework for assessing the ethical implications of decisions. These factors align with principles from ethical theories and psychological insights discussed in the document. Here’s a breakdown: --- ### **1. Moral Awareness and Sensitivity** - **Definition:** Ability to recognize that a situation has ethical implications. - **Measurement:** - Surveys or assessments of ethical sensitivity. - Scenarios that gauge individuals' capacity to detect moral issues. - Training programs improving awareness of ethical dimensions in decisions. --- ### **2. Consequential Analysis** - **Definition:** Anticipating the impact of a decision on stakeholders. - **Measurement:** - Stakeholder impact analysis (who is affected and how). - Metrics on harm/benefit balance, such as quality of life or environmental impact. - Scenario modeling to predict long-term vs. short-term effects. --- ### **3. Alignment with Core Values** - **Definition:** The extent to which actions align with organizational or societal values. - **Measurement:** - Value audits: Comparing decisions against stated values or codes of conduct. - Employee and stakeholder surveys to measure perceived alignment. --- ### **4. Transparency and Accountability** - **Definition:** Clarity and openness in decision-making processes. - **Measurement:** - Degree of stakeholder involvement in decisions. - Frequency and depth of public disclosures or audits. - Feedback loops for stakeholders to voice concerns. --- ### **5. Procedural Fairness** - **Definition:** Fairness in the methods used to reach decisions. - **Measurement:** - Consistency in applying rules or policies. - Documentation of processes and criteria for decision-making. - Surveys measuring perceptions of fairness among stakeholders. --- ### **6. Presence of Moral Disengagement** - **Definition:** Indicators that moral disengagement strategies are being used. - **Measurement:** - Language analysis to detect euphemistic labeling or blame-shifting. - Employee reporting systems for identifying diffusion of responsibility or dehumanization. --- ### **7. Organizational and Cultural Context** - **Definition:** Influence of organizational norms and culture on ethical behavior. - **Measurement:** - Ethical climate surveys: Assessing perceptions of moral behavior in the organization. - Analysis of historical patterns of behavior or decision outcomes. --- ### **8. Socio-Economic Impact** - **Definition:** Broader impact of decisions on societal well-being and equity. - **Measurement:** - Economic metrics like income distribution or job creation. - Social impact assessments focusing on marginalized groups. --- ### Practical Tools: - **Predictive Models:** Use AI or decision-analysis tools to weigh ethical considerations. - **Ethical Simulations:** Scenarios to test decision-makers' responses. - **Multi-Criteria Decision Analysis (MCDA):** Balancing qualitative and quantitative measures. By measuring these factors systematically, intuition can be supplemented with robust, data-driven insights to predict and guide ethical behavior.