Blueprint Plan-Session 1 Workshop PDF

**[Blueprint Plan- Session 1 Workshop]** **Title: [Effective Communication Skills]**[/ **Active Listening Techniques**] +-----------------------------------------------------------------------+ | **Description** | +=============================...

**[Blueprint Plan- Session 1 Workshop]** **Title: [Effective Communication Skills]**[/ **Active Listening Techniques**] +-----------------------------------------------------------------------+ | **Description** | +=======================================================================+ | - **Develop skills for clear verbal and written communication, | | focusing on clarity and conciseness.** | | | | - **Focus on the importance of listening in communication and | | practical exercises to enhance listening skills.** | +-----------------------------------------------------------------------+ **[Objective:]** "To improve clear, concise communication and active listening, fostering better documentation skills and team collaboration." [**Key Elements**:] Active Listening Exercises, Practical Communication Activities, and methods to boost clarity in writing. **[Key Goals]** - **[Duration: 2 Batches ]** -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ------------------------------------------------------------------------ **\ - Asking Open-Ended Questions**: Encouraging more details. **\ - Clarifying:** Asking questions for better understanding. **\ - Empathetic Listening:** Validating the speaker's feelings and views. -- ------------------------------------------------------------------------ 1. **[\"Setting Sail: The Journey Begins\" (Introduction to Effective Communication)]** - **Duration:** 10 minutes - **Objective:** Introduce the significance of effective communication in documentation and teamwork. - **Content:** A brief overview of effective communication principles, emphasizing clarity, purpose, and audience awareness. - **Activity:** **"Communication Compass"** -- Participants form small groups to discuss what effective communication means to them and share insights. Each group presents their "compass points" (key takeaways) to the class. 2. **[\"Listening Lighthouse\" (Active Listening Techniques)]** - **Duration:** 15 minutes - **Objective:** Highlight the critical role of listening in communication and documentation. - **Content:** Overview of active listening techniques, including summarizing, paraphrasing, and questioning. - **Activity:** **\"Listening Pairs\"** -- Participants pair up and take turns sharing a brief work-related story. The listener must summarize and reflect back what they heard. Switch roles after 5 minutes. 3. **[\"Clarity Quest: Crafting Clear Communication\"]** - **Duration:** 20 minutes - **Objective:** Develop skills for clear and concise verbal and written communication. - **Content:** Techniques for structuring documents, avoiding jargon, and using clear language. - **Activity:** **"Rewrite Relay"** -- Provide participants with a poorly written document excerpt. In small groups, they collaboratively rewrite it for clarity and conciseness. Each group shares their improvements with the class. 4. **[\"Active Listening Workshop\" (Practical Listening Exercises)]** - **Duration:** 25 minutes - **Objective:** Practice active listening through engaging activities that enhance comprehension. - **Content:** Dive into hands-on listening exercises that can be directly applied in documentation tasks. - **Activities:** - **\"Echo Chamber\"**: One participant describes a process (like a document workflow) while the other listens and must then explain it back in detail, focusing on accuracy. - **\"Mystery Message\"**: One team member describes an image or diagram without showing it, and others must draw it based on the description alone, emphasizing clarity in communication and active listening. 5. **[\"Documenting with Impact\" (Applying Skills in Documentation)]** - **Duration:** 20 minutes - **Objective:** Integrate communication and listening skills into documentation tasks. - **Content:** Discuss how effective communication and listening improve documentation quality and teamwork. - **Activity:** **"Scenario Solutions"** -- In small groups, participants are given various documentation scenarios (e.g., handling feedback from peers, collaborating on a document). They brainstorm how to apply communication skills to navigate each situation effectively and present their solutions. 6. **[\"Reflection & Commitment\" (Wrap-Up and Q&A)]** - **Duration:** 10 minutes - **Objective:** Solidify learning and encourage ongoing application of skills. - **Activity:** **\"Commitment Cards\"** -- Participants write down one communication or listening skill they commit to practicing in their documentation work. They can decorate their cards and display them on a "Commitment Board" in the office. **[Ice Breakers for the Workshop]** - **[Two Truths and a Lie: Documentation Edition]** - **Objective:** Encourage clear communication and attentive listening. - **Description:** Team shares two truths and one lie about a past project. Others guess the lie. - **Expected Outcome:** Improved active listening and awareness in communication. - **[Silent Document Relay]** - **Objective:** Highlight the importance of clarity in writing. - **Description:** Participants pass along a message without speaking, seeing how it changes over time. - **Expected Outcome:** Recognize how easily misunderstandings occur without clear communication. - **[Back-to-Back Drawing]** - **Objective:** Strengthen clarity in giving instructions. - **Description:** One participant describes an image, while the other draws it based solely on the description. - **Expected Outcome:** Practice in delivering clear, detailed instructions without assumptions. **[Assessment and Feedback]** - Post-Workshop Survey & Video Testimonials - **Communication is Key**: Clear communication improves documentation quality and team collaboration. - **Listening is an Art**: Active listening fosters understanding and trust within the team. - **Continuous Improvement**: Applying these skills consistently leads to better documentation and effective teamwork.