BBA 101 Question Bank PDF

QUESTION BANK Unit 1st Nature, Functions, Process, Scope and Significance of Management; Managerial Roles and Skills; Difference between Management and Administration; Evolution of Management Thought: Scientific Management, Administration Managemen...

QUESTION BANK Unit 1st Nature, Functions, Process, Scope and Significance of Management; Managerial Roles and Skills; Difference between Management and Administration; Evolution of Management Thought: Scientific Management, Administration Management, Hawthorne Experiment, Modern Approach. Multiple Choice Questions (MCQs) 1. What is the primary nature of management? o A. Static and unchanging o B. Dynamic and evolving o C. Irrelevant to modern organizations o D. A purely theoretical concept Answer: B. Dynamic and evolving 2. Which of the following is NOT a function of management? o A. Planning o B. Organizing o C. Innovating o D. Controlling Answer: C. Innovating 3. Who is associated with Scientific Management? o A. Henry Fayol o B. Frederick Taylor o C. Elton Mayo o D. Peter Drucker Answer: B. Frederick Taylor 4. What does the Hawthorne Experiment primarily focus on? o A. Efficiency of machinery o B. Impact of physical conditions on productivity o C. Human relations and employee satisfaction o D. Financial incentives and performance Answer: C. Human relations and employee satisfaction 5. Which managerial role involves dealing with people and establishing relationships? o A. Interpersonal roles o B. Informational roles o C. Decisional roles o D. Technical roles Answer: A. Interpersonal roles 6. What is a key difference between management and administration? o A. Management focuses on setting policies, while administration implements them. o B. Management involves day-to-day operations, while administration is concerned with strategic decisions. o C. Administration is a part of management. o D. There is no difference between the two. Answer: B. Management involves day-to-day operations, while administration is concerned with strategic decisions. 7. Which approach to management emphasizes the importance of system thinking and integration? o A. Classical approach o B. Behavioural approach o C. Modern approach o D. Quantitative approach Answer: C. Modern approach 8. What is a characteristic feature of administration management? o A. Emphasis on task efficiency o B. Emphasis on organizational structure and processes o C. Emphasis on human relations o D. Emphasis on mathematical models Answer: B. Emphasis on organizational structure and processes 9. Which skill is essential for managers to effectively communicate and motivate employees? o A. Technical skills o B. Human skills o C. Conceptual skills o D. Analytical skills Answer: B. Human skills 10. The evolution of management thought reflects: o A. Static principles over time o B. Changing ideas and practices based on new findings o C. A single, unchanging approach o D. An exclusive focus on scientific methods  Answer: B. Changing ideas and practices based on new findings Short Questions 1. What are the primary functions of management? Answer: The primary functions of management are planning, organizing, leading, and controlling. These functions help in setting objectives, structuring resources, guiding teams, and ensuring goals are met efficiently. 2. Explain the significance of managerial roles. Answer: Managerial roles are significant as they encompass the various responsibilities that managers have in an organization. These roles include interpersonal roles (e.g., leader, liaison), informational roles (e.g., monitor, spokesperson), and decisional roles (e.g., entrepreneur, negotiator). Understanding these roles helps in performing managerial duties effectively. 3. Differentiate between management and administration. Answer: Management typically involves the day-to-day operations and implementation of policies, focusing on achieving organizational goals. Administration, on the other hand, is concerned with setting policies, strategic planning, and overall organizational direction. Administration is more about top-level strategic decisions, while management is about executing those decisions. 4. What was the primary focus of the Hawthorne Experiment? Answer: The primary focus of the Hawthorne Experiment was to study the impact of human relations and social factors on worker productivity and satisfaction. It highlighted the importance of employee attitudes, group dynamics, and social interactions in the workplace. 5. Briefly describe the modern approach to management. Answer: The modern approach to management emphasizes system thinking, integration, and the use of quantitative techniques. It considers organizations as open systems interacting with their environment and focuses on achieving synergy through coordinated efforts. Long Questions 1. Discuss the nature, scope, and significance of management in modern organizations. Answer: The nature of management is dynamic, involving ongoing processes of planning, organizing, leading, and controlling to achieve organizational objectives. The scope of management includes all activities from strategic planning to day-to-day operations, across various levels of the organization. The significance of management lies in its ability to coordinate resources, improve efficiency, foster innovation, and  adapt to changes, thereby driving organizational success and competitiveness in a rapidly evolving business environment. 2. Analyse the differences between Scientific Management and Administrative Management. Answer: Scientific Management, pioneered by Frederick Taylor, focuses on task efficiency, standardization, and the use of scientific methods to improve productivity. It emphasizes time studies, work standardization, and performance-based pay. Administrative Management, associated with Henry Fayol, focuses on organizational structure, principles of management, and the functions of management (planning, organizing, commanding, coordinating, and controlling). While Scientific Management is more about optimizing work processes and labor productivity, Administrative Management is about establishing effective organizational frameworks and management practices. 3. Evaluate the impact of the Hawthorne Experiment on the development of management thought. Answer: The Hawthorne Experiment, conducted by Elton Mayo, significantly impacted management thought by highlighting the importance of human relations in the workplace. It demonstrated that employee productivity is influenced not just by physical conditions but also by social and psychological factors. The experiment led to the recognition of the need for managerial attention to employee needs, motivation, and group dynamics. This shift from a purely mechanistic view to considering human aspects paved the way for the development of the Human Relations Movement and subsequent behavioral approaches to management. 4. Explain the managerial roles and skills necessary for effective management. Answer: Effective management requires understanding and performing various managerial roles and possessing specific skills. Managerial roles include interpersonal roles (e.g., leader, liaison), informational roles (e.g., monitor, disseminator), and decisional roles (e.g., entrepreneur, resource allocator). Essential managerial skills include technical skills (expertise in a specific area), human skills (ability to work with and motivate people), and conceptual skills (ability to understand complex situations and develop strategic plans). Effective managers must be able to balance these roles and skills to achieve organizational goals and drive success. 5. Discuss the evolution of management thought, focusing on key theories and their contributions. Answer: The evolution of management thought has seen several key theories, each contributing to our understanding of effective management practices. Early theories include Scientific Management by Frederick Taylor, which emphasized efficiency and standardization, and Administrative Management by Henry Fayol, which focused on organizational structure and managerial functions. The Hawthorne Experiment introduced the importance of human relations and social factors in productivity. Modern approaches incorporate systems thinking, contingency theory, and the use of quantitative techniques to address complex organizational challenges. Each theory has built upon previous insights, leading to a more comprehensive understanding of  management that balances task efficiency, organizational structure, and human elements. Fill in the Blanks 1. Management involves the process of __________, organizing, leading, and controlling to achieve organizational goals. Answer: planning 2. Frederick Taylor is associated with __________ Management, which focuses on task efficiency and standardization. Answer: Scientific 3. The Hawthorne Experiment highlighted the importance of __________ relations in the workplace. Answer: human