Assessor guideline.pdf

Day 1 Fundamental Terms of Assessments  Introduction to Training of Assessors The Training of assessors to conduct skill assessments is very important due to the fact that assessors deliver assessment services in vocational education and training sector. They assess ca...

Day 1 Fundamental Terms of Assessments  Introduction to Training of Assessors The Training of assessors to conduct skill assessments is very important due to the fact that assessors deliver assessment services in vocational education and training sector. They assess candidates in an industry area or area of subject matter expertise in a range of contexts in accordance with scope of their certification by the relevant Sector Skills Council. Assessor plays a vital role in validation of Training Centre, Training of candidates and conduct of summative assessment which includes Theory, Practical and Viva assessment.  What is an Assessment? The process of collecting evidence and making judgements on whether competency has been achieved, to confirm that an individual can perform to the standard expected in the workplace, as expressed by the relevant endorsed industry/enterprise occupational standard of a Qualification Pack.  What is meant by Assessment Context? The environment/job place or practical lab in which the assessment of competency will be carried out. This may be the environment where the work is performed 'in situ', a simulated environment which replicates the work environment, various contexts which address different aspects of the competency. It also includes physical and operational factors, the assessment system within which assessment is carried out, the range of opportunities for gathering evidence in a number of situations, the purpose of the assessment, who carries out the assessment and the period of time during which the assessment takes place.  Methods of Assessments The particular technique/s used to gather different types of evidence. This may include methods or techniques such as: Questioning-Viva, Direct observation of activity performed by candidate, Structured activities performed by candidates, Third party feedback, portfolios and review of products. Basically, we observe the activity of candidate using tools and equipment to produce the result in assessment context in case of Skill assessment.  Assessment Pathway The QPs, NOS and PC pertaining to a Job Role are recognised through a process of formal assessment by an assessor which involves evaluative judgement of collected evidence arising from any combination of Formal or informal education, Training and education, Work experience and/or general life experience, Recognition of competence held through a process of assessment that is not directly linked to a structured learning process to support achievement of the competencies.  What is Assessment quality management? Assessment quality management means processes that could be used to help achieve comparability of standards. Typically, there are three major components to quality management of assessments: Quality assurance-all the process are quality oriented and defined, Quality control-all the processes are owned and managed as per defined quality, Quality review- the defines process and management of defined process are finally reviewed to set the standards.  Meaning of Assessment System An assessment system is controlled and ordered process designed to ensure that assessment decisions made in relation to many individuals, by many assessors, in many situations are consistent, fair, valid and reliable. It may may include: Grievances and Appeals process, Validation systems and processes, Reporting/recording arrangements, Acquisition of physical and human resources, Administrative procedures, roles and responsibilities, partnership arrangements, Quality assurance mechanisms, Risk management strategies, and documented assessment processes.  Assessment Tools An assessment tools includes the following components: The context and conditions for the assessment, The tasks to be administered to the candidate, An outline of the evidence to be gathered from the candidate and the evidence criteria used to judge the quality of performance (i.e. the assessment decision making rules), It also includes the administration, recording and reporting requirements. Physical tools and equipment.  Meaning of Assessor An assessor means an individual or organisation responsible for the assessment of QP based NOS, PC in accordance with the National Skills Qualifications Framework.  Meaning of Authenticity One of the rules of evidence and relates to ensuring the evidence is from, or of, the candidate, not another person; i.e. the assessor needs to be satisfied that the evidence gathered is the candidate’s own work. It means if A candidate has to award the certificate than he only has to perform the skill and take the assessment and B can not do it for A.  Candidate The person presenting for assessment is called as candidate  Meaning of Competency Competency is the consistent application of knowledge and skill to the standard of performance required in the workplace. It embodies the ability to transfer and apply skills and knowledge to new situations and environments.  Meaning of Competency based assessment Competency based assessment is a purposeful process of systematically gathering, interpreting, recording and communicating to stakeholders, information on candidate development against industry National Occupational Standards (NOS) and/or learning outcomes.  Meaning of Content validity It means the Assessment papers must match with QP-NOS-PC conduct competency based assessment on a specified Job Role.  Meaning of credit The value assigned for the recognition of equivalence in content and learning outcomes between different types of learning and/or qualifications which reduces the amount of learning required to achieve a qualification. It is like one subject in Semester will have classes of 4 hours a week, 16 hours a month and 6 months will be 96 hours of theory and practical classes is assumed to be 4 credits.  Currency in Assessment One of the rules of evidence and relates to the age of collected evidence. Competency requires demonstration of current performance – therefore the evidence collected must be current/very recent. It is an updated skill to perform an activity present in usage and not outdated skills or skill activity.  Dimensions of Competency Dimensions are part of the broad concept of competency, which includes all aspects of work performance as represented by Understand task skills, management of task skills, contingency (a provision for a possible event or circumstance) of skills and job/role environment skills.  What is an Evidence Information gathered to support a judgement of competence against the specifications of the relevant unit or units of NOS. It is the final out come of skill activity performed by the candidate to reward his effort in assessment.  Principles of Assessment Fairness in Assessment Flexibility in Assessment Reliability in Assessment Validity of Assessment  Fairness in Assessment Fairness in assessment means: consideration of the candidate’s needs and characteristics accordingly any reasonable adjustments that should be applied in assessment; clarity of communication between the assessor and the candidate to ensure the candidate is fully informed of, participates in, and consents to, the clear assessment process; opportunities that allow a candidate can challenge assessment with a provision for reassessment which could be allowed.  Flexibility in Assessment Reflect the candidate's needs; provide for recognition of competencies no matter how, where or when they have been acquired; draw on a range of methods appropriate to the context, competency and the candidate; and support continuous competency development  Reliability in Assessment It refers to the consistency of the interpretation of evidence and the consistency of assessment outcomes. Reliability requires a standard benchmark of assessor competence Relevant vocational competence or access to subject matter expertise of the assessor, This can only be achieved when assessor shares a common interpretation of the unit/s being assessed.  Validity in Assessment Assessment is valid when the process is sound and assesses what it claims to assess. Validity requires that: assessment against the units of QP/NOSs must cover the broad range of skills and knowledge that are essential to competent performance assessment of knowledge and skills must be integrated with their practical application judgement of competence must be based on sufficient evidence. Evidence should be gathered on a number of occasions and in a range of contexts, using different assessment methods. The specific evidence requirements of the units provide advice relating to sufficiency.  Meaning of Job role Job role defines a unique set of functions that together form a unique employment opportunity in an organisation.  Meaning of Job Skills Job skills means skills involve demonstrating the ability to deal with responsibilities and expectations of the workplace, including working with others. Understanding the job Role, Understanding the Skills in Job Role, Owning the responsibilities of performing skills in work place, Performing the skills in workplace, Working with others in the Industry like coordination, cooperation and support skills.  Meaning of QP QP means Qualification Pack is in terms Job role. Qualifications Pack comprises the set of NOSs, PCs together with the educational, training and other criteria required to perform a job role. The example is TV Repair Technician. A Qualifications Pack is assigned a unique qualification pack code. Meaning of National Occupational Standards (NOS) NOS are National Occupational Standards which apply uniquely in the Indian context. Generally, it is an Unit or Chapter of the subject in which sub units or chapters are included which are called as PCs. The Examples of NOSs in Job or QP namely TV Repair Technician are- Engage with customers for service-NOS/Unit-1 Install TV Set-NOS/Unit-2 Repair dysfunctional CRT TV set-NOS/Unit-3 Repair dysfunctional Flat Panel Display (FPD) TV set-NOS/Unit-4 Interact with colleagues-NOS/Unit-5  Meaning of National Skills Qualification Framework (NSQF) The National Skills Qualifications Framework (NSQF) is a competency-based framework under Ministry of Skill Development and Entrepreneurship and it organizes all qualifications according to a series of levels of knowledge, skills and aptitude. These levels, graded from one to ten, are defined in terms of learning outcomes which the learner must possess regardless of whether they are obtained through formal, non-formal or informal learning.  Meaning of Occupation Occupation is a set of job roles, which perform similar/related set of functions in an industry. In general, it is a person's job or means of employment.  Meaning of Occupational Standard OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards play a central role by defining the typical characteristics of an occupation from the perspective of performing this occupation in the world of work under typical actual working conditions. This definition includes, for example, the major duties and tasks and typical tools and equipment used for performing them as well as the main occupational skills required, knowledge and attitude to work. Occupational Standards are applicable both in the Indian and global contexts.  Meaning of PC- Performance Criteria Performance Criteria are sub units of a NOS/Unit that together specify the standard of performance required when carrying out a task. For example to perform a NOS or Unit like Engage with customers for service Unit One of TV Repair Technician has PCs-Sub units are- Interact with the customer prior to visit-Sub Unit-1 Interact with customer at their premises-Sub Unit-2 Suggest possible solutions to customer-Sub Unit-3 Achieve productivity and quality as per company’s norms-Sub Unit-4  Meaning of Recognition of Prior Learning (RPL) Recognition including recognition of prior learning (RPL), is a process for giving candidates credit for skills, knowledge and experience gained through working and learning. It can be gained at any stage of their lives, through formal and informal learning. RPL assessment process is an assessment process that involves assessment of the individual’s relevant prior learning to determine the credit outcomes of an individual application for credit.  Meaning of Sector A sector is one of a few general segments in the economy within which a large group of companies can be categorized. An economy can be broken down into about a dozen sectors, which can describe nearly all of the business activity in that economy. For example, the basic materials sector is the segment of the economy in which companies deal in the business of exploration, processing and selling the basic materials such as gold, silver or aluminum which are used by other sectors of the economy.  Meaning of Sector Skills Councils (SSCs) SSCs are National bodies contracted by the NSDC to develop and maintain NOS and QPs specific to the industry area(s) for which they have coverage and to accredit training affiliates and assessment bodies. For Example-  Meaning of Simulation A form of evidence gathering that involves the candidate in completing or dealing with a task, activity or problem in an off-the-job situation that replicates the workplace context. Simulations vary from recreating realistic workplace situations such as in the use of flight simulators, through the creation of role-plays based on workplace scenarios to the reconstruction of a business situation on a spreadsheet. In developing simulations, the emphasis is not so much on reproducing the external circumstance but on creating situations in which candidates are able to demonstrate: technical skills required knowledge generic skills such as decision making and problem solving workplace practices such as effective communication.  Meaning of Skills An ability and capacity acquired through deliberate, systematic, and sustained effort to smoothly and adaptively carryout complex activities or job functions involving ideas (cognitive skills), things (technical skills), and/or people (interpersonal skills). Specified skills are identified as part of each NOS and competence requires a combination of skills in the application of job functions and psycho-motor functions. Psychomotor skills are physical skills such as movement, coordination, manipulation, grace, strength, speed; actions. Psychomotor skills include hand-eye coordination tasks such as throwing a ball, driving a car, operating a machine, playing an instrument or typing. Psychomotor skills emphasize coordinated physical activity using arms, hands, fingers and feet  Meaning of Vocational Competency Vocational Competency means broad industry knowledge and experience, usually combined with a relevant industry qualification. A person who has vocational competency will be familiar with the content of the vocation and will have relevant current experience in the particular sector. Work effectively within Indian sector  Protect the rights of the clients when delivering services. Protect the rights of learners when delivering services. Ensure services are delivered equally to all clients regardless of personal and cultural beliefs. Recognise potential ethical issues in the workplace and follow the ethics. Recognise unethical conduct and report to an appropriate person in the system. Apply organisational guidelines and legal requirements on disclosure and confidentiality of an organisation. Demonstrate awareness of personal values and attitudes to ensure fair practice of assessment. Recognise, avoid and/or address any conflict of interest.  Promote a safe working environment and adhere to risk management strategies for clients, colleagues and others who enter the workplace in accordance with duty of care requirements. Identify, control and report Health and Safety Environment issues relating to immediate work environment according to procedures. Work safely and apply HSE practices in the training environment including using appropriate personal protective equipment (PPE) where required. Follow emergency response procedures. Document safety records according to organisational policies. Organisation’s quality assurance, policies and procedures such as: enrolment and induction/orientation complaints, grievances and appeals assessment, including skills recognition, pre- assessment and appeals training support requirements, for example, language, literacy, numeracy and disability needs fees access and equity welfare and guidance the training and/or assessment organisation's systems, policies and procedures Organisational performance standards and timeframes  The Individual on the job needs to know and understand: Key principles of the National Skills Qualification Framework (NSQF) and National Skills Development Policy. Processes and techniques to recognise, utilise, support and develop the skills and expertise of team members and support staff. The principles of team work and the characteristics of high performing teams and how to apply them to own and team work outcomes Equity, social inclusion and anti-discrimination policy. Industry national occupational standards relevant to area. Current national quality assurance arrangements for training organisations and assessing bodies.  The principles of competency-based training and assessment National Occupational Standards define performance outcomes, applied knowledge and skills needed for work. National Occupational Standards form the basis for teaching and learning and training delivery. National Occupational Standards establish requirements for assessment. Assessment is criterion referenced. Assessment is reported as competent/not yet competent. National Occupational Standards are industry defined and have a national focus.  Ethical practices Importance of ethics in practice. Principles and practices for upholding the rights of the clients. Principles and practices of confidentiality. Relevant standards and codes of practice in the sector. Rights and responsibilities of clients. Rights and responsibilities of workers. Specific principles underpinning duty of care and associated legal requirements. Strategies for addressing common ethical issues. Principles of ethical decision-making. Reporting mechanisms for suspected unethical conduct.  Health Safety and Environment practices The appropriate use of personal protective equipment- hand gloves, safety shoes, safety goggles, masks, apron. Safe use of tools and equipment. Taking action and reporting hazardous events. Communication protocols for reporting risks and hazardous events. Organisational job roles, responsibilities and compliance accountabilities.  Professional practice and technical competency Perform consistently in accordance with the organisation's goals and objectives. Perform consistently in accordance with organisational/professional codes of conduct. Demonstrate behaviours that promote professionalism in the learning environment. Reflect individual responsibilities and accountabilities in work goals and plans in accordance with organisational and legal requirements. Apply ethical and inclusive practices in professional practice.  Receive feedback on own performance at different levels. Use feedback from colleagues and clients to identify personal learning needs and areas of professional development. Research industry and skills sector trends and skill needs to identify personal development needs according to career goals. Prepare a personal development plan in consultation with relevant colleagues and associates. Identify and pursue development opportunities to support continuous learning and maintain currency of professional practice. Participate in formal and informal professional networks to support continuous learning. Undertake training and assessment to achieve relevant identified competencies in line with personal development plan.  Competency based summative assessment Confirm assessment plan and organisational and ethical requirements for conducting assessment. Check the materials, physical resources and other details of the assessment plan are in place and amend assessment plan if required. Review assessment tools and instruments to confirm evidence requirements and criteria against which candidate is to be assessed. Explain, discuss and clarify details of the assessment plan and the assessment process with the candidates, including opportunities for assessment, reasonable adjustment, re-assessment and appeals. Explain context and purpose of assessment to candidates in line with the requirements of the relevant assessment guidelines.  Apply Principles of Assessment and the Rules of Evidence in gathering assessment evidence. Use agreed assessment methods and tools to gather, organise and document evidence in a format suitable to determine competence Incorporate reasonable adjustment during assessment to accommodate candidate needs and characteristics in line with the assessment guidelines. Examine collected evidence and make assessment decision in line with agreed assessment plan, the assessment criteria and rubrics provided by the assessment body. Use professional judgement to infer whether competence has been demonstrated, based on the available evidence and Rules of Evidence.  Record assessment outcomes promptly and accurately according to assessment policies and procedures and organisational requirements. Complete and process assessment records ethically and securely according to agreed procedure. Inform relevant parties of the assessment decision, according to confidentiality requirements and organisational procedures. Evaluate own assessment practice. Give clear and constructive feedback on the assessment outcome and process to the appropriate authority in accordance with contractual and organisational requirements. Explore ways, with the training organisation and other relevant authorities, of overcoming any candidate’s gaps in competency. Maintain confidentiality at all times when recording and reporting assessment decisions in line with organisational policy and procedures.  Assessment validation and moderation Confirm and the purpose, focus and context of validation / moderation with relevant people and assessment system policies and procedures. Analyse benchmarks for assessment and agree the evidence needed to demonstrate competency. Identify and collectively agree any related documentation and materials relevant to validation / moderation. Actively participate in validation / moderation sessions and activities. Apply the Principles of Assessment and Rules of Evidence to the review of: the overall assessment process. assessment plans. interpretation of national occupational standards or other benchmarks for assessment. selection and application of assessment methods. selection and use of assessment tools. the collected evidence. assessment decisions including the exercise of judgement. Check all documents used in the validation / moderation process for accuracy and version control. Collectively discuss, analyse and agree validation / moderation findings to support improvements in the quality of assessment. Discuss, agree and record recommendations to improve assessment practice. Implement changes to own assessment practice, arising from validation and appropriate to assessment role and responsibilities.  Guidelines for the Assessment of Candidates Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria(PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC. The assessment for the theory part will be based on knowledge bank of questions created by the SSC. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria ). Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criteria. Training of Assessors Day 3 Assessment Delivery  Theory Assessment Theory assessment is usually starts at 10 AM after validating centre-class room, counselling room, practical lab, practical tools and equipment, enrolment forms of candidates, training attendance of candidates, checking of Aadhar cards of all candidates and giving instructions to the candidates. Candidates without Aadhar cards and candidates whose names are not in the list of attendance sheet are not allowed to attend the assessment. The marking the attendance of candidates for theory assessment who are present is made and candidates will mark the answers in tabs and finally close with submit. All the tabs and attendance sheet are collected at the end of theory assessment. Photos and video of the complete theory assessment is captured to the evidence proof of the assessment conducted. The hard copies of Theory papers are used in case of Pen and paper assessment.  Practical Assessment Practical assessment will start post theory assessment and instructions to candidates will be made accordingly. One on one practical assessment is done and every candidate has to compulsorily perform the practical activity using tools and equipment. The performance of practical activity is analyzed and marks are awarded to candidates on the spot including Viva marks after questioning and response of the candidates. All the Practical scores and Viva scores are entered in Tab for all the candidates present in the assessment. Attendance of all the candidates who are present needs to be marked and absents are noted because some candidates will attend theory assessment and will not attend practical. Photos and Video has to be captured for the practical activity performed by candidates including viva questions and answers. The Batch photo with Assessor has to taken and windup the assessment. The hard copies of Practical papers are used in case of Pen and paper assessment.  Documents Post Assessment Aadhaar Cards of Candidates Attendance sheet of Candidates-Signed by Assessor, Facilitator and Centre SPOC with Seal-Theory and Practical Assessment attendance must be marked separately without fail. Annexure M duly signed by Facilitator, Assessor and Centre SPOC with Seal. Annexure N-Feedback Forms of candidates. Picture of Class Room. Training Feedback Forms of all candidates and sample picture. Training Attendance sheet of candidates and picture of it. Enrolment forms of candidates and sample picture. Picture of PMKVY Branding Poster in Counseling Room. Picture of PMKVY Branding Poster in Class Room. Picture of PMKVY Branding Poster @ Entrance of Centre. Picture of Group Photo of candidates with Assessor. Picture of Tools and Equipment used for Practical. Theory and Practical Papers in case of Pen and paper or Tabs Synchronisation. Video of Theory and Practical assessment.  Role of Assessors Assessors will carry assessment material to the assessment venue and use the materials in conducting the assessment and receiving all the assessment documents pertaining to assessment venue/centre. Assessors will conduct Theory assessment, practical assessment, Viva to all the candidates, fill Annexure M, mark attendance of present candidates and mark the practical/Viva scores of all the candidates in tab or hard copies. Assessors are responsible for the conduct of Assessments ,collection documents, photo capture and video capture. The malpractice in the assessment due to any reasons or influence of training SPOC or candidate is an offence.  Reach the assessment center 45 minutes before the assessment. Carry ID card/Aadhar card. Dress appropriately in formals. Check in the venue has seating arrangements based on the number of candidates. Carry attendance sheet for both theory and practical.  Check Candidate ID card and collect copies. Check Candidate name in the attendance list. Check the availability of relevant equipment to execute the practical assessment The number of GSM enabled Tab devices match the number of candidates present. The number of PCs available for online assessments. All the tabs are charged and updated with the assessment application. All PCs in working condition and with optimum bandwidth. Login ID and password for each candidate. Download question paper in all tabs.  Gather candidates in the candidate hall. Mark candidate attendance. Read out the general instructions to the candidate. Clarify any doubts with the candidates before starting the assessment. Distribute tablets/assessment papers among the candidates 15-20 minutes prior the assessment. Guide the candidate in logging in to take the assessment.  Ask the candidate to go through the instructions for the exam. Clarify any doubts that may arise from the candidates. Guide the candidate in understanding the questions. DO NOT reveal the answers to any candidate. DO NOT allow the candidates to discuss anything among themselves. DO NOT allow any other person inside exam hall. Take candidate signature in the attendance sheet 5 minutes after starting the assessment. Take candidate signature according to enrollment number. Mark absent for all absentees both Theory and Practical. Photograph the candidates taking the assessment.  Candidates who do not have their name or enrollment number in the attendance sheet should not be allowed to take the exam. Candidates are allowed to clear any doubts regarding the assessment instructions, environment, availability of practical tools and in understanding a questions. Candidate are NOT allowed to ask for answers from the assessor. Candidates are NOT allowed to ask the assessor’s help in performing the practical task. Candidates are NOT allowed to surf the internet or use the computer for any other task during online assessments.  Ensure that all candidates are able to understand the question in the question paper. Ensure all candidates are able to mark their answers in the tab. Ensure all candidates are able to mark their answers on the PC for online assessments. Ensure all candidates click on the ‘Submit’ button after completing the assessment. Ensure all candidates complete the assessment within the prescribed time limit.  Competence demonstration Candidates need to be judged on their knowledge of the task Their understanding of the task Skill to perform the task correctly And their ability to perform the task in the allotted time frame  Theory and Practical Assessment Theory knowledge can be assessed through matching the candidate answers against the answer key Practical knowledge can be assessed by the quality of the practical task performance Assessors need to be fair in assessing the candidates and free from any form of bias  Recording the assessment outcomes Tab based theory assessments are recorded in the application. Online assessments for theory are recorded on the PC. Assessors need to ensure that all the candidates have submitted their inputs after completing the theory exam. Assessors need to submit the result of the practical exam for each candidate in the tab application. Practical results are recorded in the assessment application present in the tab.  Evaluating own assessment practice Assessors need to build rapport with the candidate before the practical assessment to make him/her comfortable Intimidating the candidate, favoring one over the other or incorporating any form of bias is wrong Accepting bribes of any form from the candidates is NOT allowed Allowing the candidates to follow any form of malpractice in the exam is NOT allowed  Feedback of Training Assessors are encouraged to discuss any feedback related to the with the training organization. Details on training gaps in the candidate skills, improper or insufficient equipment, seating arrangements and insufficient knowledge on a certain subject must be discussed with the training organization  Maintain confidentiality Avoid revealing questions to the candidates before the start of the assessment. Assessment question papers, format and results should only be shared with the concerned body. Candidate details such as their ID card details and addresses are also confidential and only for the purpose of the assessment body.  Assessment Validation and Moderation Validation: The process of reviewing the assessment quality. Producing sufficient, reliable and authentic evidence based on reasonable judgments. Moderation: The process of aligning assessment standards and judgments. It is ensuring consistent standards are applied to judge the performance quality, administration and recording  Purpose of Validation To ensure assessment quality To ensure continuous improvements To gain understanding of To track any improvements required for future assessments To understand the depth of the candidate’s knowledge and skills.  Purpose of Moderation To align judgments and standards To ensure consistency in assessment improvement To comprehensively understand how to improve candidate knowledge and skill depth  Participating in Validation and Moderation Identifying the skills needed in the candidate Indentifying the candidate knowledge requirement Recording and reporting documents Analyzing the tools and equipment used in the assessment Site visits  What contributes to the Validation and Moderation process The overall process of tab based assessments and online assessments Ensuring the assessment content (theory and practical) matches the national occupational standard, qualification pack and NSQF level Reviewing the method of Tab based assessment and online assessment Reviewing tools and equipment, software and application used for the assessment Reviewing the exercise of judgment in assessing candidate skills in practical tasks Reviewing result calculation method Reviewing candidate results  Implementing changes arising from validation Analyzing and discussing the results of validation leads to improvement in assessment quality Any gaps recorded in assessing candidate knowledge and skills need to be reviewed An improved assessment practice needs to be implemented Implementing the improved assessment changes to own practice  Assessor Guidelines Do’s Before the Assessment- Assessment Body will try to allocate a batch at least 1 week in advance to you. You should confirm within 24 hours to Assessment Body about your availability. Ensure you have given at least one alternate number to the coordinator. Talk to coordinator and confirm date, time & mode of assessment & facilitator availability for the assessment. In case of pen & paper assessment find out how the papers are coming to you: By email or hard copy.  Assessor Guidelines Do’s Before the Assessment- In case of travel reach the city well in advance so that reach well in time. In case of long distance travel please reach at least one night earlier so that you have sufficient rest. Plan your travel, stay well in advance. In case of travel booking or stay related issues please consult coordinator. In case you are going to be late for the assessment due to unavoidable circumstance inform coordinator well in advance. In case of an emergency and you are not able to conduct the assessment circumstance inform coordinator well in advance.  Assessor Guidelines Ensure carrying the assessment kit which should include: Paper pen mode Attendance sheet Question paper – Theory response sheet, Practical response sheet – In a sealed envelope. Student feedback form TP feedback form Annexure M  Assessor Guidelines Ensure carrying the assessment kit which should include: Offline Tab based mode Attendance sheet Adequate Tabs, Charger, Power bank, Pen drive / storage, Connectivity device Student feedback form TP feedback form Annexure M  Assessor Guidelines Ensure carrying the assessment kit which should include: Online mode Attendance sheet Check with coordinator on the availability of desktops with net connectivity, Tab for practical assessment, Charger, Power bank, Pen drive / storage, Connectivity device Student feedback form TP feedback form Annexure M  Assessor Guidelines On the day of the assessment Assessor / representative must be in formals / well- dressed on the assessment day Assessor should carry his Aadhaar card Assessor should carry ASSESSMENT BODY issued ID card with him & he should display it throughout the assessment. Assessor should check practical lab & availability of required raw material required for the assessment. In the absence of raw materials to conduct the practical’s, inform the training team and make the arrangements before assessments  Assessor Guidelines Assessor should check with the ID card of each candidate before starting assessment. Assessor must report the attendance and signature of each candidate for both theory and practical. Ensure that assessment starts at the scheduled time. In case of pen & paper assessment please ensure you open sealed envelope in presence of the students. Assessor should brief all the students about the process of the assessment. Theory and practical assessment methodology should also be explained.  Assessor Guidelines The assessor should be present in the centre throughout the test. Assessor should ensure that tests are conducted strictly within the norms. If assessor / representative notice any unauthorized action while assessment, should report to the assessment team and training team as well, & should wait till the instructions (necessary action) After the completion of the theory, assessor is responsible for conducting practical for all the attendees. While the practical is in progress, individual scores should be awarded as per the set guidelines.  Assessor Guidelines Assessor should ensure that all the materials are taken (collected back) from the centre before leaving the centre. Assessor must take a picture of candidates attending both theory and practical. Assessor to ensure Annexure M/ any other additional requirement is filled as per the guidelines Assessor to prepare an assessment report and submit all original documents of the assessment along with the report with clear evidence of conformance /nonconformance for each candidate assessed. Assessor feedback &TP declaration / feedback form to be collected from TP with sign, seal, date & time.  Assessor Guidelines Post assessment The assessor should ensure to send all the materials like attendance report, corrected question papers and all other important documents to the head office through a designated courier within 24 hours of the assessment. Due to emergency if you are not able to correct the question papers still send the courier back at the earliest to head office. Assessor should ensure he sends correct invoice with bills in case of travel or stay with the invoice within 24 hours. In case of offline tab based assessments please ensure the scores are sync and you have received green signal from coordinator. Ensure picture quality of all pictures is correct. You have collected and sent all materials to head office.  Assessor Guidelines Don’ts Before assessment: Talk to training partner for anything. Without intimation remain absent for the assessment. In case of Pen paper assessment share the question paper with any person.  Assessor Guidelines Don’ts On the day of the assessment : Malpractice during assessments should not be entertained. Assessor should not compromise with training partner or candidate. Assessor to ensure that Training Partner is not involved during any time of the assessment Training Partners arranging snacks and lunch for assessors should not be encouraged Assessment material should never be shared with Training partners at any point of time Any kind of malpractice / compromise will lead to legal consequence. Send someone else on your behalf to conduct the assessment.  Assessor Guidelines Don’ts Post assessment: Changing the scores in paper or tab by any means. Reveal scores with any person or candidate or training partner. Late dispatch of question paper, invoice or other material. Sending invoice without any bills for additional reimbursement.