Arohan 2023 Auto Loan Products & Features PDF

1 (For Internal Circulation Only)- AROHAN 2023 Updated By STAFF Members (For Internal Circulation Only) AROHAN 2023  AROHAN(A Series of Learning ) (Auto Loan: Products & Features) By: Neeraj Kumar Sahu (For Internal Circulation Only)...

1 (For Internal Circulation Only)- AROHAN 2023 Updated By STAFF Members (For Internal Circulation Only) AROHAN 2023  AROHAN(A Series of Learning ) (Auto Loan: Products & Features) By: Neeraj Kumar Sahu (For Internal Circulation Only) AROHAN 2023 Updated By STAFF Members  Chapter – 1 Auto Loan: Products & Features Sl. Questions Answers No. Maximum age for Sanction of Car Loan is____. In case of Joint accounts, repayment period 01 21-70 Years will be counted on the basis of applicant with higher age. 02 Maximum age for repayment of Car Loan is____ 75 Years 03 Repayment period under: SBI Car Loan Scheme is ___ Min-3 Years, Max-7 Years Rs. 20 Lakhs 04 Opinion Reports/ Assets & Liabilities Statements to be waived for all loans up to if CIC score is 721 and above Minimum Income (Salaried): Net Annual Income of applicant and/or co-applicant, if any, together should 05 Rs. 3.00 lacs be Rs. ____p.a. and above. Minimum Income ((Self-employed, Professionals and Businessmen): Net Profit or Gross Taxable income 06 Rs.3.00 lacs of Rs. ____ p.a. as per ITRs. Income from other sources like Bank Interest/Dividend/Rent can be added. Minimum Income (Agriculturist): Net annual income of applicant and/or co applicant together to be Rs. _____.The Net Annual Income will be arrived at based on the nature of the activity, land holding, Rs. 4.00 Lacs 07 cropping pattern, yield etc. In case of agriculturists, other than the agricultural income, the borrower should have additional income stream sufficient to take care of monthly installments. NMI of applicant(s) should be at least 2 times of EMI. 08 Minimum Loan amount under Auto Loan scheme is Rs. _____ Lacs Rs. 1.00 Lakh Salaried = 48 X Net Monthly Income or (4 X Net Annual Income) 19 Maximum Car Loan Self-Employed / Professional / Businessman: 4 X Net Profit or Gross Taxable Income Agriculturist: 3 X Net Annual Income Project Cost (On-road price) include ex-showroom price, road taxes, insurance. The cost of accessories, extended warranty 10 and total maintenance should not be included in the project cost. In no case the Loan amount should go beyond 100% of Ex-showroom Price of the Vehicle. 11 Now only Maximum ___ car loans can be sanctioned to same individual for personal use. 03 (Three) 12 EMI / NMI Ratio: Depending on Net Annual Income EMI/NMI Ratio will be as under: Net Annual Income: Up to Rs.5 Lakhs Maximum EMI/NMI: 50% Net Annual Income: Above Rs. 5 Lakhs to Rs. 10 Lakhs Maximum EMI/NMI: 60% Net Annual Income: Above Rs.10 Lakhs Maximum EMI/NMI: 65% Others: 85% of on-road price (Max. 100% of ex-showroom price) 13 LTV for Normal Car Loan CSP Customer: 90% of on-road price (Max. 100% of ex-showroom price) Form-16/ITR is Waived for our Salary Package customers who are maintaining their salary account with the Bank for 14 minimum 12 months. Statement of Bank Account (For six months): For our Salary Package customers = Submission of Bank Account Statement is waived for our Salary Package customers who are maintaining Salary account with us. Branch staff will download the 15 same from the CBS, analyze and kept with Documents for Inspection & audit and for verification by Senior Official during visit to branches. Place of availing Loan: 16 Other Customers: Permanent Place of residence/ Place of Posting. DSP/PMSP/ICGSP: Permanent Place of residence/Place of Posting/Salary account maintaining branch. New Car loan and 17 Flexi Pay option has been introduced in Auto Loan under ____ product for all customers. NRI Car loan Repayment Options & Frequency available under Flexi Pay option are as under:  Tenure Rs. 15.00 Lakhs SUV/MPV/MUV Sport Utility Vehicles/Multi-Purpose Vehicle/Multi Utility Vehicle Controller to take action on Online Control Report (OCR) (approve/send back) within 48 hours of the receipt of mail. In case OCR 56 is sent back, the branch has to resubmit the same for approval within 15 days from the date it is sent back. 57 Under Auto Loan Form-20 refers to Application for Registration of a motor vehicle 58 Under Auto Loan Form-29 refers to Form of Notice of Transfer of Ownership of a Motor Vehicle 59 Under Auto Loan Form-30 refers to Report of Transfer of Ownership of a Motor Vehicle Application for making an entry of an agreement of Hire Purchase Lease / 60 Under Auto Loan Form-34 refers to Hypothecation subsequent to Registration. 61 Under Auto Loan Form-35 refers to Hypothecation clearance letter from Bank Revised Scoring Model: Proposal having score of ___ is considered for Clear Sanction. 62 46 & above (As per Annexure-15 of Master Circular dated 20.03.2021) Post disbursement inspection of vehicle must be carried out within ____ days from the date of disbursement 63 15 Days in respect of auto loans. The verification of vehicle registration details from the website ‘vahan.nic.in’ should be made in all car loans 64 30 Days after ___days from the date of disbursement. The charge for each vehicle search has been fixed as Rs. ____, which is to be paid online 65 Rs. 50/- without any tax through SBI Internet Banking. The maximum payment limit for the portal is to be set as Rs. 500/- or less. At maximum payment limit of Rs 500/- 66 search for 10 vehicles can be done. Sl. No. Questions Answers 67 The default user id & password for Vahan.nic.in is ____ sbibbbbb (e.g. sbi31006) If the borrower fails to get the vehicle registered, with hypothecation charge in favour of the Bank, within 120 days from the date of disbursement Or Bank‘s hypothecation charge is vacated before liquidation of the loan, charge of Rs. 2500/- 68 plus GST per month to be recovered from borrower till Bank‘s hypothecation charge is noted by RTO, after sending due notice to the borrower. 69 BGL Head for Vehicle Registration Verification Charges- BGL-4599284 st A copy of Insurance policy for 1 year to be obtained and retained with the loan documents. Borrower is expected to keep the vehicle insured. But for the subsequent years, in subsequent years, obtention of insurance policy for bank 70 record is waived for loans up to Rs. 20.00 Lakh. Operating officials may endeavor to obtain the same if account becomes NPA. (Insurance coverage: Market value or at least 110% of outstanding, whichever is higher.) 71 Insurance (each year during tenure of loan) is mandatory for auto loan of Rs. ______. Above Rs. 20 Lacs 72 At all the centers where ECS/ NACH is active, ____ PDCs to be obtained for initial repayment. 3 PDCs While doing staff accountability exercise when the account becomes NPA and/or fraud, delay 73 Activation of SI in ______if any should be examined. GITC have also increased the chase period from existing 30 days to ___ days. The extra days 74 32 Days of chase will help the system to process at least two SIs. 75 While setting-up S.I. in account for servicing the EMI, option to be chosen__ “100 : Loan Servicing” 76 Charges of Rs. ___for each failed Standing Instruction (S.I.) will be recovered. Rs. 250 + GST For Standard Asset accounts periodical inspections will be waived after the initial inspection. 77 However, if there is a default of 1 monthly installment, inspection would be required. In case Twice (i.e. Half-yearly) of NPA accounts inspections would be made ____ a year. Penalty for delayed payments: If the EMI/Installments (s) is not credited in the loan account of the 78 7 days borrower within ___ days from the date of ECS/SI/PDCs, Rs 500/ + GST will be recovered. In BPR centres migration of the auto loan documents to respective RACPCs and 79 2 Months (60 days) RASMECCs to be effected within ____ months from the date of disbursement. In the event of pendency in migration beyond 60 days for want of RC, the approval of Network Head for grace period of 80 maximum 30 days to be obtained for all cases of pendency citing valid reasons, within 7 days. Salaried customers and Non-Salaried Customers such as Professionals & Self-employed, businessman are eligible for 81 auto loan through CLP; Agriculturists are kept out of the purview of this journey. A customer is required to visit the branch only once during entire journey i.e. at the time of documentation only. PBBU Heads would be responsible for ensuring that quick mortality cases are examined from fraud 82 angle within ____days of being flagged and a status report of the same has to be put up in the Circle 60 Days P-review under advice to Corporate Centre. ____% of the Processing Fee will be retained if the application is rejected after pre-sanction survey rest 83 25% will be refundable. 84 Now Auto Loan is sanctioned along with Fixed Rate of Interest w.e.f. 1 Year MCLR 15.12.2022 85 Now the Security Interest created in Auto Loans to be filed with VAHAN registry only and not on CERSAI. Comparative Chart of two approaches for Seizure of Vehicles Parameter Seizure under Loan Agreement Seizure under SARFAESI When the account is irregular for more Cause of Action After account becomes NPA than 30 days i.e., SMA 1 Enabling Law Terms of Loan Agreement SARFAESI Act Police help can be taken after approaching Chief Metropolitan If borrower objects, Police protection is Police Protection Magistrate (CMM) or District Magistrate (DM) and they are not available bound to provide. The amount due should not be less than 20% of principal plus Amount due No minimum amount interest. Value of Security (Vehicle) No stipulation for Min. value of security The value of security should not be less than Rs. 1 lac Authorized Officer Sanctioning Officer of any Scale. Only Officers of Scale IV & above Min. 7 days’ notice for starting seizure. Min. 60 days of notice for seizure. Notice Period Min. 7 days’ notice for intended sale. Min. 30 days’ notice for intended sale Pre-Approved Car Loan (PACL) Scheme Eligibility Our existing Resident Indian Salary Package Customers only   Employees of Government, PSUs and ECR A and better rated corporate borrowers of CAG/CCG.  Existing Gold, Diamond & Platinum Salary Package account holders of Corporates having more than 50 salary accounts with us.  At least one credit of Rs 25000 per month in salary account during 5 of the last 6 months, excluding Eligibility Criteria cash deposit and system credit.  Total salary credit summation of Rs 3 lac during last 12 months.  There should be salary credit in the immediate last month (6th month)  Account should be in single name and KYC compliant.  None of the existing loan accounts under the same CIF should be in SMA2 and/or NPA category Age 21 years to 57 years (Loan to be repaid by the time of retirement) Loan Amount 48 times NMI Subject to Min. Rs. 1.00 Lakh; Max. Rs. 5.00 Crore, Repayment Min-3 Years; Max-7 Years RSM Score 45 & Above CIC Score 700 and CV New to Credit Score -1 (151-200). Validity of Offer 30 days SBI Green Car Loan (Electric Vehicle) Scheme Eligible Age Age: 21-70 years. (For sanction of loan) Repayment Min-3 Years, Max-8 Years. Rate of Interest Concession of 25 BPS in applicable rate of interest for SBI car loan & not below 1 year MCLR CIC Score 700 & above Assured Car Loan Scheme Age Min-18 Years, Max- No Limit Repayment Min-3 Years, Max-7 Years Min-1.00 Lakh EMI / NMI Loan Amount Max- On Road Price (100% of FD Value) RSM Score Not Applicable Min. Income Not Stipulated (Only Declaration basis) LTV / Margin Third party TDRs will not be accepted. For the customers who do not have income proof documents, by keeping lien on the deposits. During continuation of car loan, partial withdrawal of TDR will not be allowed. Other Features Maximum Joint Account holder in STDR/TDR can be – 2 No Processing Fee PSS – Waived if earlier & present address is same SBI Certified Pre-owned CAR LOAN Scheme Eligible Age Age- 21-67 Years (Loan Should be liquidated upto the age of 70 years) Salaried = Rs. 3.00 Lakhs, Self-employed / Professionals & Others = Rs. 3.00 Lacs, Net Monthly Income Agriculturist= discontinued NMI of applicant(s) should be at least 2 times of EMI in all types of borrowers. Minimum: Rs. 3.00 Lakhs Maximum: if CIC V3 based Score 721-757 = 100 Lakhs; Otherwise Loan Amount = 10 Lakhs (Salaried =30 X NMI; Others 2.5 X Net Annual Income) Age of the vehicle Not more than 10 years old. Repayment 10 years minus the age of the vehicle, subject to a Maximum Tenure of 5 years Processing Fee 1.25% of loan amount subject to minimum ₹ 3,750/- & maximum ₹ 10,000/-. EMI / NMI % 50% Margin % 15% (Valuation of Vehicle based on Invoice Price) Financing of old vehicles based on Duplicate Registration Books will NOT be entertained. Maximum Number of ownerships: The ownership vehicle which is put up for sale under certified pre-owned should not have changed more than 2 times. Others Outstanding RC & Insurance Limit: Within 30 days the RC book and car insurance policy should be provided to the Bank by the Dealer. In case of pendency beyond 45 days (even for a single case), Dealer will be hot listed. Takeover not permitted  NRI Car Loan Scheme Age 21-70 Years (Must be closed by 75 Yrs) Net Monthly Income $1000 or NAI = $ 12000 or equivalent Min: Rs. 1.00 Lakhs Margin 15% of On-Road Price Loan Amt. Max: 18 X NMI (Based on Income) Repayment 3-7 Years Obtaining of Collateral Security is waived For our bank Customer: NRI should be employed for 2 years and maintaining NRI account with SBI for at least for 12 months with minimum balance of Rs. 50000 or New Account with USD 5000/- or equivalent. For Other Bank Customers: Having NRI account with other Banks for last 24 months with a minimum balance/fixed Others deposits of Rs.50,000/-.  Statement of bank account for the last twelve months which reflect credit of salary, savings etc.  No Income stipulated for the Guarantor  Resident Indian who is the guarantor to the loan should be a close relative as under: 1. Husband/Wife; 2. Father; 3. Mother; 4. Son; 5. Daughter; Parameters viz Purpose, Age, Rate of Interest, EMI/NMI, Loan to Value (LTV), Margin, Loan Term, Risk Scoring Model, will be applicable; as in SBI Car Loan Scheme. Loyalty Car Loan Scheme  Availed the housing loan from SBI  Satisfactorily serviced the loan for at least 1 year after the moratorium period  Taken the Eligibility possession of the house  Created valid equitable mortgage and  Maintained security margin of at least 15% for purchase/construction of plot/house. Age 21-70 Years (Must be closed by 75 Yrs) Net Monthly Income Minimum = Rs. 2.00 Lakhs Margin = Nil Processing Fee 0.25% of Loan + GST (Min 500 Max-5000) Margin LTV% = 100% of Ex-show Room Price Repayment 7 Years Lowest of (a), (b) and (c) a) 75% of present market value of the house property less present outstanding in the Home Loan Loan Amount account and Home Equity, if any. b) EMI/NMI ratio will be as per respective car loan scheme. c) 100% of Ex-show Room price of the vehicle. CIC Score Minimum 650. No Loan will be sanctioned below 650. Rate of Interest: - 5 bps concession in interest applicable to SBI Car Loan even after all the concessions. Others No need to extension of Equitable Mortgage for Loan up to Rs. 10.00 Lacs, only a letter from borrower is required that title teed will be in possession of the bank till the loan is fully liquidated. Parameters viz Purpose, Age, EMI/NMI, Loan Term, Risk Scoring Model, will be applicable; as in SBI Car Loan Scheme. Super Bike Loan Scheme Eligible Age Age- 21-57 years (For Sanction of Loan and must be repaid by 60 years of age) Salaried / Pensioner / Self-professional / Businessman = Rs. 3.00 Lacs Agriculturist = Net Monthly Income 4.00 Lacs Loan Amount Min- 1.50 Lakhs, Max- 25.00 Lakhs 15% of On-road price (On-road price of the vehicle is inclusive of Showroom cost, Registration Charges, Margin % Road tax and Insurance only) EMI / NMI % 50% for all applicants Repayment 48 Months or 60 years of Age, whichever is earlier Processing Fee 2% of Loan Amount (Maximum = Rs. 10000/-) Capacity = 500 Cubic Capacity (CC) or more Others The young upwardly mobile youths who buy these bikes are in the age bracket of 18 to 40 years.  SBI Two-Wheeler Loan Scheme Eligible Age 21 – 57 Years Net Monthly Income Rs. 10000/- (Net Annual Income = 1.50 Lakh) Min- 50000/- Loan Amount Max: 3.00 Lakhs; (Subject to 4 times of NMI and EMI/NMI%) Margin % 15% of On-road price. (i.e. Loan to Value (LTV%) = 85% of On-road Price) Repayment 36 Months and 48 Months, subject to the Loan must be closed before 60 years of age. Processing Fee 2% of Loan + GST Up to 50% = For other applicants EMI / NMI % Up to 60% = For Existing Salary Package Customers of SBI CIC Score Salary package account : 650 and for other 700 for all customers Pre-sanction Survey of Residence and Workplace to be conducted, except for (i.e. waived for following category of customers) Our Bank Credit relationship customers with 1 year’s satisfactory track record. Others Our Bank SB A/c customers with average monthly balance of Rs 10,000 and above with 1 year’s relationship and minimum 1 non BGL credit transaction in the past 12 months Vehicle be insured for 3 years upfront, with hypothecation clause in favor of Bank. “SBI Easy Ride” Digital Two -Wheeler Loan “PA2WeeL” Scheme Age 21 – 57 Years Margin 15% of On-Road Price Min-50000/-, Max-3.00 Lacs Repayment Min-12 Months, Max-48 Months Loan Amount (4 x NMI subject to EMI/NMI%) CSP Customers– 650 CIBIL Score EMI / NMI% 50% (RSM - 45 & above) Other Customers-700 Minimum Income The customer should have consistent single credit of Rs >=10000 in 9 out of last 12 months.  Standard Operating Procedure (SOP) On Seizure and Sale of Vehicles Before Possession When the account is irregular for more than 30 days i.e., SMA 1, 1st Notice will be sent to the borrower/s giving 15 days’ time reckoned from the date of service of notice, to clear the overdue amount. -The notice will be signed by the Branch Manager/CPC Head/ Head of Recovery Cell. 1st Notice (Letter to defaulting If the borrower or his agent is avoiding the service of the notice or for any other reason the notice Borrower) could not be served, a copy of the demand notice may be affixed on the outer door or at a conspicuous part of the house or building of the borrower or his agent where he resides or carries on business. 2nd notice will be issued after classifying the loan account as NPA. It will be intimated to the borrower that the loan is recalled and entire amount with interest becomes payable within 7 days from the date of the notice. When the second notice is also ignored the bank has the right to repossess the 2nd Notice vehicle. The authority empowered to sanction the loan would be the authority to take a decision on (Letter from the repossession of the vehicle. In other words, Branch Manager /CPC Head/ Head of the Recovery Cell Branch to is authorized to take decision to repossess the vehicle for which no approval from Controlling Borrower/ Authority is required. Guarantor about engagement of In case the customer does not hand over the vehicle as requested in our second notice; the Recovery Agent for repossession should be resorted to by Resolution Agent. Presence of Bank official is not required Repossession of while repossessing. Please note that Ras are not permitted to resort to unfair means while vehicle) repossessing. Panchnama and Safe Custody: After repossessing the vehicle, in the presence of two witnesses, a Panchnama should be drawn up. The repossessed vehicle should be kept in the custody of Recovery Agents. After Possession The valuation of the vehicle should be arranged immediately on possession of the vehicle. An authorized service centre of the manufacturer, a government approved valuer or an insurance Valuation surveyor’s services may be used for valuation. This will help in fixing the base price for auction. It should be completed within one week of repossession. Immediately after the valuation, the Reserve Price should be arranged to be fixed by the Zonal Office Fixing of Reserve Credit Committee/Competent Authority. It should be completed within 7 days’ time. Price Valuation and Fixing of Reserve Price should be completed within 15 days from the date of seizure/ repossession of the vehicle. Before effecting the sale, a notice of minimum 7 days to be given to the borrower intimating that as 3rd Notice he failed to repay the dues by him and having repossession of the vehicle by the Bank, it has been (Sale Notice) decided to sell the vehicle to recover the dues under the loan account. The notice will be signed by Branch Manager /CPC Head/ Head of the Recovery Cell. All three notices mentioned above should be sent in duplicate, one copy by courier/ ordinary post and the second copy by Registered Post. Demand notices to guarantors may be served only in cases where the guarantor has provided Notice to guarantee to the Bank. In other cases, a copy of the notice may be sent to the Guarantor for Guarantor information. The sale of the vehicle would be carried out as per the law and in a transparent manner. The Bank will have right to recover from the borrower the balance due if any after the sale of the vehicle. Excess amount obtained if any on the sale of the vehicle will be returned to the borrower. The authorized officer may sell the vehicle either by public auction, by inviting tenders from public, by inviting Sale of the Vehicle quotations from parties dealing in vehicles. In case of public auction, the notice of auction should be published in two leading newspapers one of which should be in vernacular language. GST: Will be applicable as per Bank’s laid down instructions and will be recovered from the buyer of the vehicle. After receipt of the sale price, authorized officer shall issue a Certificate of Sale which shall be the Sale Certificate prima facie evidence of the title of the purchaser. Opportunity for The bank will hand over the possession of the asset to the borrower any time after repossession but the borrower to before concluding the sale transaction, provided the Bank dues are cleared in full or a compromise take back the settlement has been reached between the borrower and the Bank. vehicle  y: Neeraj Kumar Sahu AROHAN (A Series of Learning ) (Xpress Credit and Pension Loan) (Products & Features) (For Internal Circulation Only) AROHAN 2023 Updated By STAFF Members Chapter – 2 Xpress Credit and Pension Loan: Products & Features Xpress-Credit (School Features Normal Xpress Credit REAL TIME XPRESS CREDIT LOAN Teachers)  RTXC: >=Rs 15000/- Minimum NMI Rs. 15000/- Rs. 15000/- RTXC-Elite: >=Rs 1.00 Lakh Minimum: Minimum: Term Loan: Rs. 25000/- Overdraft: Rs. Term Loan: Rs. 25000/- Overdraft: Rs. Minimum: Rs.25,000/- Maximum: 24 5.00 Lakhs 5.00 Lakhs times NMI Subject to max. Rs 30 lacs (RTXC) Loan Amount Maximum: 24 X NMI subject to Maximum: 24 X NMI subject to Rs 35 lacs (RTXC-Elite) Diamond Variant: 30 Lakhs Diamond Variant: 30 Lakhs Silver & Gold: 20 Lakhs Silver & Gold: 20 Lakhs Maximum Loan amount Rs. 35.00 Lakhs is applicable to only XPRESS ELITE scheme. Silver & Gold variant < = 50% Diamond RTXC: < = 50% RTXC Silver & Gold variant < = 50% Diamond EMI / NMI % Variant: < = 55% Elite: < = 60% Variant: < = 55% Min. 6 Months Min. 6 Months Max: 72 Months Minimum 6 months and Max: 72 Months Subject to Maximum 72 years or Loan should be repaid Subject to Repayment CSP Customer: 60 years of Age by the time customer attains the age of 58 CSP Customer: 60 years of Age Govt Govt Salary Package Emp.: Residual years Salary Package Emp.: Service whichever is less Residual Service whichever is less Term Loan / Overdraft with Term Loan / Overdraft with Facility Term Loan reducing DP reducing DP 41 & Above – Clear Sanction Scoring Model 40 & below – Decline CSP = 1.5% of Loan Amount + GST, CSP = 1.5% of Loan Amount + GST, CSP = 1.5% of Loan + GST, (Min-1000, (Min-1000, Max- 15000 + GST) Govt (Min-1000, Max- 15000 + GST) Govt Processing Fee Max- 15000 + GST) Employee = 50% concession. Employee = 50% concession. Govt Teachers = 50% concession. DSP/CAPSP/IGSP = Waived DSP/CAPSP/IGSP = Waived Customer’s Age: =>18 to 6 Months Account There cannot be more than 2 Xpress should be opened with a Govt./ Defense For Private Schools and Colleges, they Credit Loans (including all variants) in Salary Package (SP) product code. (viz. CGSP, should be at least 15 years old and one CIF. DSP, ICGSP, PMSP, PSP, RSP, SGSP) should be affiliated to CBSE/ ICSE / 2nd Loan = Applicants may avail second There should not be more than one existing UGC / AICTE loan any time after availing first loan Xpress Credit loan (including PAXC/ Insta Such Private Schools and Colleges subject to overall satisfactory track Top up loans) account under the CIF. must have 5 years of banking record and EMI/NMI ratio not exceeding relationship with us. 50%. Not more than one RG3 history in last 6 Other Conditions The number of employees months (open + closed). Customer may opt for a second loan or (teaching and non-teaching) of such may close the existing loan and open a None of the existing DL-TL/CC-OD accounts Institutes should not be less than 50. new loan with enhanced limit. (open status) under the CIF should have RG- There should not be any default in 2 and above. Interest Rate: 2 Year MCLR with no reset contribution towards EPFO pertaining i.e., fixed for entire period. RTXC will be available only through “YONO” to the employees of these Private App. The loan account will be parked in the Schools and Min Service: Home Branch salary account (Except for Colleges. Govt. employee: 6 Months DSP/PMSP/ICGSP where there will be CSP employee: 12 months option to select the Branch at place of posting) “XPRESS CREDIT TO NON-PERMANENT EMPLOYEES” product since withdrawn vide circular n. Circular No.: NBG/PBU/PL-XPRESS/4/2022 – 23 Dated 21.04.2022. Minimum CIC Stipulation: for Normal Xpress Credit Scheme. For Govt Salary Package (DSP, ICGSP, PMSP, RSP, PSP, SGSP, CGSP etc.): CIC Score of 650 and above. For Corporate Salary Package (CSP): CIC score of 670 and above Further, applicants with NIL Credit history for Govt as well as CSP accounts may be considered in respect of : a. Gold & above category Govt salary package customers b. VIP flagged salary accounts (in terms of e-Circular no. NBG/PBU/PREMVIP-COD/ 5/ 2018-19 dated 01.02.2019). c. Gold & above variant Corporate Salary package accounts which are linked to respective Employer Codes. Xpress Credit – ELITE (for Senior Features Xpress Lite Officials) All salary package customers with regular credit of All employees in the specified organizations with Net Monthly salary of Rs Eligibility salary accounts excluding non-permanent 1.00 lac & above will be eligible under the scheme, irrespective of the employees and those having irregular salary designations.  credits. (For CSP customers mapping of employer There is no compulsory requirement of him/ her maintaining salary code is mandatory) account with the Bank Net Monthly Income NMI: Min-7000, Max-14999 Net Monthly Income- Rs. 1 Lac & above 12 times of NMI 24 times NMI Loan Amount Minimum: Rs. 25000 Maximum: Rs. 1.80 Lakhs Minimum: Rs. 3.00 Lacs Maximum of Rs 35 Lacs. Where, NMI 2.00 EMI / NMI % < = 40% Lakhs: EMI/NMI < = 65% Maximum 36 Months 72 months or remaining period of service whichever is lower. Repayment or residual service whichever is less Term Loan / Facility Term Loan Overdraft (Reducing DP) [With cheque book facility] For NIL Credit history (New to Credit) provided verifiable regular salary credits during the last 6 months will be eligible. 2nd Loan = Applicants may avail second loan any time after availing first Rate of Interest will be 1% higher than ROI loan subject to overall satisfactory track record and EMI/NMI ratio applicable under normal Xpress credit scheme Customer may opt for a 2nd loan or may close the existing loan and open Other Conditions across various brackets. a new loan with enhanced limit. No second loan. Fresh loan can be sanctioned PSS waived for VIP flagged salary accounts and elite customers linked to after closing the existing loan. respective Employer Codes where applicable (CSP) and are KYC compliant with Mobile Number registered in CBS and verifiable PAN. For Customers not maintaining salary accounts with the bank: PSS is Mandatory Review of loan to be done if 2 months’ instalments are overdue Features Pre-Approved Xpress Credit Loans (PAXC) Pre-Approved Pension Loans (PAPNL) Account should be in single name (Joint Accounts not Customer’s PPOs must be with Bank; Treasury & Family eligible). Aadhar is Mandatory. Pensioners are not eligible. Age-18-56 Years. Age of customer should be less than 72 years (71 years and 9 months at There should not be any existing Xpress Credit loan the time of data extraction). (including Insta Credit/Top up loans) account under the CIF There should not be any existing Pension account under the CIF Eligibility There must be at least one credit every month for last 12 months. There must be at least one credit every month for last 12 months. None of the existing loan accounts under the CIF should have SMA-1 and Median of the ‘Maximum credit in salary account in above / NPA. each month for last 12 months.’ ≥ Rs 5000. PAPNL will be offered to only those pensioners whose family details are available in pension database at the time of data extraction. All Salary Package- No cut off CIBIL Score *** Others: 700 Minimum- ₹ 25000/- Maximum Limit: 24 times NMI Max- ₹ 8,00,000/- Minimum Limit: ₹ 25000/- NMI = Median of the ‘Maximum credit in Maximum Limit: 18 times Net Monthly Pension (NMP) Loan Amount salary account in each month for last 12 Max- ₹ 5,00,000/- months. Diamond & Platinum category Defence salary NMP= Median of Monthly pension amount for last 6 months package customers and Platinum category Govt. salary package customers limit enhanced to 15 lakhs Facility Term Loan Term Loan EMI / NMI % = < 50% = < 50% 72 months or (58 years of age) whichever Repayment Maximum 72 months (repayable by 78 years of age) is earlier Processing Fee 1.50% of Loan (Min-Rs. 2000) + GST 1% of Loan (Min-1000, Max-10000) + GST Penal Interest 2% above applicable ROI Pre-Payment Nil Nil Penalty No. of Loan Only one PAXC at any point of time. Only one PAPNL at any point of time. Validity of Offer Till end of quarter, in which they are offered Till end of quarter, in which they are offered the loan the loan In case, a customer is eligible for more than one product out of the 4 digital products (PAXC, PAPNL, PAPL & XP Insta top up), he will be offered the product with the highest eligible amount out of the 4 products  “PAPL Non-CSP” Existing Only Literate, P-Segment & Resident Indian Customers: With Single operated Regular SB Account. (CSP and NO Frill Account not allowed) CIBIL cut-off score of 760 Account should be operative for a minimum period of 2 years The customer should not have existing overdraft within SB account or SBI Insta-Credit Top up Loan or any clean OD Customers with value of Education Code 99 will be excluded None of the existing loan accounts under the CIF should have SMA 1 and above Eligibility None of the existing loan accounts under the CIF had been NPA in last 12 months Computing average quarterly balance (AQB) by combining customer’s savings account balance with multi option deposits (MOD) held under his/her CIF. In addition to existing AQB criteria, minimum Rs.15000/- monthly credit summations in 4 of the last 6 months will be made mandatory. Should have at least one credit transaction every month in the last 6 months. Pension accounts will be removed from the eligible list of Non-CSP customers for PAPL None of the closed loan accounts (CC-OD & DL-TL) under the CIF should have been in RG 4 and above anytime in the past. Loan Amount Min: Rs 20,000/- Max: Rs 2,00,000/- (Term Loan Only) (Only one Loan at a Time) Tenure Minimum 6 months to maximum 24 months Validity of Offer It will be valid for a period of one month from the date of activation of the offer. Xpress Credit Insta Top-up through YONO Existing Xpress Credit Loan Borrowers: With Minimum existing Xpress Credit Loan Limit of Rs 1 Lakh Minimum residual maturity of Xpress Credit Loan 1 year. Satisfactory repayment record of at least 1 year Eligibility No instance of the Xpress Credit Loan slipping to RG-2 and beyond in last 1 year None of the Loans of the customer should be RG2 and above at time of extraction Repayment of Loan will be only through SI. Customer falling in the age bracket of 18-60 years (Filter Out all the customers with Age > 59 Years and 9 Months as on Date of Extraction). KYC Not falling due within 4 Months from Date of Extraction Loan Amount 20% of Xpress Credit Limit (Existing Loan Limit) Min: Rs 20,000/- Max: Rs 3,00,000/- Where Residual Maturity is: Then, Loan Tenure will be: Loan Tenure 12 Months to 35 Months Max-12 Months Only 36 Months to 48 Months Max-36 Months Facility Demand Loan Validity of Offer It will be valid for a period of one month from the date of activation of the offer. No. of Loan At any point of time, only 1 “Insta Credit Topup Loan Insta Pension Top-up Loan through YONO Existing Pension Loan Borrowers: With Minimum existing Pension Loan Limit of Rs 1 Lakh Minimum residual maturity of Pension Loan 1 year. Satisfactory repayment record of at least 1 year Eligibility No instance of the Pension Loan slipping to RG-3 and beyond in last 1 year Existing Pension Loan account should not be RG-2 and beyond at the time of scrubbing Repayment of Loan will be only through SI. 20% of Pension Loan Limit (Existing Loan Limit)  Minimum: Rs 20,000/- Loan Amount  Maximum: Rs 2,80,000/- Rationale: Existing Pension Loan limit under the scheme are: Min- Rs 100,000 Max- Rs 14,00,000 Min- 12 months to Max- 36 month. The top up loan will be co-terminus with the existing loan. (Through EMI maximum 3 Loan Tenure years) (Prepayment Penalty is waived) Facility Demand Loan Validity of Offer It will be valid for a period of one month from the date of activation of the offer. Processing Fee 1% of Loan (Min-1000, Max-10000) + GST No. of Loan At any point of time, only 1 “Insta Credit Top-up Loan” SBI Quick Personal Loan Scheme Through Contactless Lending Platform (CLP) Eligible Employee Salaried employee (Aged: 21 to 58 years) having minimum one-year regular service Net Monthly Income Rs.15,000/- to Rs. 1.00 Lakh Salary Account with another bank Minimum: Rs. 24,000/- Loan Amount EMI / NMI % = < = 50% Maximum: Rs. 20,00,000/- subject to 24 times NMI Repayment 72 Months / residual service period whichever is less Processing Fee 1.50% of Loan amount (Min- 1000, Max- 15000) + GST CIBIL CV Score Minimum 670 Existing customers who are maintaining salary account with SBI will get 25 bps concession in rate Rate of Interest of interest over the card rate. Pre-Payment/ 3% of the prepaid amount, as applicable under Xpress Credit Scheme Closure Charges As applicable to Xpress Credit Scheme. For Customers not maintaining salary accounts with the Pre-Sanction Survey bank: Mandatory TAT If PSS not required: 1 Day, otherwise 2 to 3 days The maximum time limit for sanction/ rejection will be 7 days from the date of receipt of Other Conditions inprincipal sanction in CLP portal. Only one visit of customer will be required i.e. at the time of documentation only. SBI Pension Loan to Regular SBI Pension Loan to Family Features Jai Jawan Pension Loan Pensioner Pensioner All Central, State Government pensioners, and SBI Pensioners whose pension accounts are with us, and their PPOs are maintained by Centralized Pension Processing Centre (CPPC) of SBI. Family pensioners (including Family Pensioners of Defense & Central Armed Police Forces Personnel), i.e., spouse/ legal heir authorized to receive pension after the death of the pensioner, whose pension accounts are with us and their PPOs are maintained by Centralized Pension Processing Centre (CPPC) of SBI or at PCDA, Prayagraj under SPARSH. Pensioners whose pensions are disbursed by Govt. Treasuries by cheques drawn in Regular Pensioners of Defense (Army, favor of our branches as per mandate of the pensioner are also eligible subject to the Navy, Air Force, Coast Guards, Rashtriya Eligibility Rifles, Assam Rifles, Special Frontier following conditions: Force, etc.) and Central Armed Police  The original Pension Payment Order (PPO) remains in the custody of the treasury Forces (CRPF, CISF, BSF, ITBP, and the pensioner gives a mandate to the Treasury for payment of pension SSB, RPF, RPSF, etc.), hose Pension through a particular branch of a Bank. Payment Order is maintained by  The pensioner concerned furnishes an irrevocable undertaking that he will not Centralized Pension Processing Centre amend his mandate to the Treasury to pay his pension from the branch, during the (CPPC) of SBI or at PCDA, Prayagraj under currency of a loan availed by him from SBI. SPARSH.  The Treasury concerned consents in writing that it will not accept any request from the pensioner to transfer his pension payment to any other bank/ Branch till an NOC is issued by the Bank.* *Condition mentioned in (iii.) above can be waived with the following conditions: i) CIBIL CV score of pensioners: More than 658 (-1) may be considered if no credit history ii) RSM Score to be more than 45. iii) A premium of 50 bps (0.50%) to be charged over the applicable card rate is applicable. iv) The other two conditions as mentioned in (i) & (ii), to be invariably adhered to. Min. Loan Rs. 25000/- Rs. 25000/- Rs. 25000/- Maximum of 18 months’ pension Maximum of 18 months’ pension with a ceiling of, where Age is:- with a ceiling of, where Age is:- Age: 56 Years: 18 X NMP Max. Loan Up to 72 years = Rs. 14.00 Lacs Up to 72 years = Rs. 5.00 Lacs >72 to 74 Years = Rs. 12.00 Lacs >72 to 74 Years = Rs. 4.50 Lacs Subject to Max. Rs. 14.00 Lakhs >74 to 76 Years = Rs. 7.50 Lacs >74 to 76 Years = Rs. 2.50 Lacs Age Upto 76 years of age at the time of loan sanction Repayment 72 months (Loan to be repaid by 78 years of age) Facility Demand Loan Demand Loan Term Loan  EMI / NMI < = 50% < = 33% < = 50% RSM Score 41 & Above For Pensioners : TPG of the for family spouse eligible pension. In the absence For Regular Pensioners: Where PPO is not with us, Third party guarantee of the spouse of the spouse, TPG of any other family eligible for family pension. In the absence of the spouse, TPG of any other family member or a third party worth the loan member or a third party worth the loan amount. amount. If, having PPO with our Bank (including Staff Pensioners): TPG is NIL subject to Pension Waived if PPO maintained with us Collateral compliant and mobile no is registered in Account being KYC Compliant with Mobile Number registered in CBS. For Family Pensioners: Third party guarantee of a person who has been maintaining a CBS. Fo mandatory and account is fully KYC satisfactorily conducted account with the Bank; preferably of the son/daughter of the family pensioner. r other Pensioners, TPG is Processing Fee 1% of Loan 0.50% of Loan (SBI Pensioner: Nil) NIL (Min-1000, Max-10000) + GST (Min- 500, Max-2500) + GST Note: Processing fee to be recovered from the respective pension/savings bank account before disbursement of the loan. For Para-Military Regular Pensioners, the waiver in Processing Fee stands withdrawn. Rate of Interest 2.55% + 2 Year MCLR PSS Pre-Sanction Survey is Waived Pre-Payment 3% on prepaid amount ***** Penalty Penal Interest 2% per month on irregular amount for overdue period. ***** Top-up loan (2nd loan) can be sanctioned to Pensioner and Family pensioner anytime provided the 1st loan Others has been satisfactorily conducted and within EMI/NMI%. Max. 2 Loan at any point of time. Availment of Loan Regular/ Family Pensioner having PPO with our Bank: At home branch (Pension paying branch) or any branch nearby his/ her place of present posting/ residence. (Others: Home Branch Only) Sl. Questions Answers No. 01 RSM Score for sanction of unsecured personal loan (Xpress Credit) 41 & Above (Clear Sanction) The remedies for nonpayment of EMIs are available under section ___Act and in case of 02 NPAs regular Legal action to be initiated for loan recovery. Sec-25 of Payment and settlement system act 2007 List of D rated companies have been placed on bank’s PBBU website and is updated at ______ intervals 03 Quarterly 04 Loss-making State PSUs to be considered only with prior approval of_____. DMD (RB) Govt. Salary Package = (-1) or 650 05 Minimum CIC Scores of the CIBIL CV under Xpress Credit Loan. Corporate Salary Package = (-1) or 670 Govt. Salary Package = 6 months Corporate Salary 06 Minimum Service requirement for Xpress Credit Loan. Package = 1 Year If CIC score is (-1), Gold & above variant CSP accounts, linked to respective Employer relationship code, are eligible, provided Verifiable regular salary 07 credits during the last 6 months. (Silver not eligible) If the Account Status for a secured loan/unsecured loan /credit card is i) Suit Filed, (ii) Willful default (iii) Suit filed (Willful Default), (iv) Suit filed & Written-off, (v) Willful default & written-off or (vi) Suit filed (willful default) and written off, the applicant’s proposal to be rejected. 08 The above clause has been waived for applicants who have such negative “Account Status” in their CIR more than 5 years old and have since maintained a satisfactory credit history without any further default. Overdues seen in the CIBIL Report would be dealt with as below: One instance of overdue monthly payment in the last 6 months with DPD upto 60 days, Xpress Credit may be offered and there should be no overdue at the time of processing of the loan. 09 For customers having one instance of overdue monthly payment in the last 6 months with DPD more than 60 days & upto 89 days, Xpress Credit- RMP product may be offered and there should be no overdue at the time of processing of the loan A single credit card default (settled or otherwise) more than 5 years old, regardless of amount, may be ignored provided there are no other instances of overdues and credit discipline is demonstrated by regular repayment of other loans. Extra precaution may be exercised in cases where more than 2 enquiries of the same product and same amount are 10 observed within a space of last ___ month. 1 Month Maximum age should not be more than 60 years for Corporate Salary Package Customers or more than 65 years for Govt./ Defense Salary Package 11 customers (loan to be repaid by retirement age). RTXC: What are the Pre-requisites for DDE process? 12  Availability of Aadhar  Availability of Aadhar registered Mobile for OTP based e-Signature 13 RTXC: Loan can be applied for by the customer through YONO App between ____ 8 am to 8 pm For RTXC with documentation at Branch: The Loan will be sanctioned real-time and YONO Reference number will be 14 generated for the Customer. The reference number generated will be valid for ____ days. 7 Days Under RTXC / RTXC-Elite: SI date will be fixed as 1st /5th /10th/ 25th of following month within the overall window of 30 days. 15 Unsecured Personal Loan: Any prepayment of EMIs in full or in part and closure of account before the end of term will attract the prepayment charges of ___% on prepaid amount. No prepayment / foreclosure charges will be applicable if the 16 account is closed from the proceeds of a new loan account opened under the same scheme. 3%  However, no prepayment/ foreclosure charges will be applicable if the account is closed from the proceeds of a new loan account opened under the same scheme.  No pre-payment/ foreclosure charges to be levied if the loan account is closed after the completion of loan tenure of 3 years.  In case of Defence customers, 100% waiver of prepayment/ foreclosure charges to be applicable irrespective of the loan tenure.  However, Foreclosure charges/ Pre-Payment penalty @ 3% on prepaid amount to be levied in case of all takeover cases by other banks, irrespective of the tenure (including Defence customers). In respect of Customers whose Salary Accounts are not with our Bank, no Xpress Credit Loans shall be Xpress Elite or 17 sanctioned. Such customers may be considered under ____ as per eligibility). Quick Personal Loan Branches with Xpress Credit NPAs of above ___% are debarred from fresh sanctions unless 18 Above 2% compelling reasons exist which should be approved by the respective CMC. Sanction of Loans to be done only by the Branches where Salary account is maintained. However, DSP/CAPSP/ICGSP/SGSP/CGSP customers may avail 19 Xpress Credit loans either from the Branch located at or near the place of their posting or Branch where the salary account is maintained. In case of loans sanctioned under Overdraft facility, effective interest rates will be ____% above the 20 corresponding Card rates for Term Loans. 0.50% above ROI Processing of New Xpress Credit loan applications in LOS-PB has been de-activated w.e.f. 08.02.2021 and henceforth all new Xpress Credit loan 21 applications will be mandatorily processed through RLMS only. Sl. Questions Answers No. Concessions in ROI for Xpress Credit: The following type of concessions are available, subject to total maximum concession of 100 bps (1.00%) over the Card rate Loan amount ≥ Rs 10,00,000 0.50% in Rate of Interest 22 Platinum Salary Package customers 0.50% in Rate of Interest Central Public Sector Enterprises (CPSEs) Considered Under ‘RATNA’ Status 0.50% in Rate of Interest 25 bps concession in ROI as Circle’s Discretion and 50 bps concession for check-off facility have been withdrawn. Xpress Credit: The NMI for the purpose of loan eligibility to be considered on the basis of the Net Monthly Income 23 as verified from the salary credit in the Salary Account and calculated as 110% of the average of last 6 months’ salary. Minimum one-month salary credit in salary account with our bank is mandatory. (Except Xpress Elite and Quick Personal Loan Scheme where customers having salary accounts with other banks are also eligible). But where salary 24 account with our bank is less than six months old it has to be ensured that previous month’s salary has been credited in salary account with other banks. 25 “Arrangement Letter” must be signed and acknowledged by the borrower on annexure___ XP-2 26 “Loan Agreement” must be signed and acknowledged by the borrower on annexure___ XP-3 Where Cheque-off facility is given: Undertaking from the applicant addressed to the employer (DDO) 27 XP-4 must be obtained on annexure___. Where Cheque-off facility is given: Undertaking from the employer (DDO) addressed to Bank, based 28 XP-5 upon the annexure XP-4, must be obtained on annexure___. Where Cheque-off facility is given: Undertaking from the applicants addressed to Bank when the 29 XP-6 applicant is himself DDO (no XP-4 or XP-5 to be obtained), must be obtained on annexure___. 30 Undertaking from Borrower regarding other deductions, will be taken on annexure____. XP-8 The Annexure ____ is only meant when only one loan account pertaining to the specific DDO is 31 XP-10 sanctioned during the week 32 Annexure __ is required to be sent if 2 or more accounts are sanctioned pertaining to the specific XP-11 DDO.  33 Irrevocable Standing Instruction given by the borrower to the Bank is taken on annexure_ XP-12 In respect of category of borrowers falling under Private Schools & Colleges, Chief Manager (Sales) of 34 the Region must personally visit the branch by _______ of the month subsequent to that of sanction 15th and confirm that sanctions are in order. 35 Letter to DDO (XP-10 / XP-11) is not applicable in case of ___ type of customers. DSP / PMSP* / ICGSP 36 Revised name of Para Military Salary Package (PMSP*) is Central Armed Police Salary Package (CAPSP) No Blank Cheque/PDC to be obtained. Before the EMI due date (5 days and 2 days before due dates), 2 SMS are 37 sent from CBS to the customers. (SI date to be within 5 days of Salary Credit date). OTMS Alerts are also generated in case of non-credit of 2-month salary credit to the Salary Account or on closure 38 of the Salary Account linked to the Xpress Loan Account. For customers having one instance of overdue monthly payment in the last 6 months with DPD more than 60 days 39 & up to 89 days, Xpress Credit- RMP product may be offered and there should be no overdue at the time of processing of the loan 40 While closing existing Xpress Credit account, closure of Insta top up loan if any should also be ensured. NPA in Digital Products: In spite of all the recovery efforts, if some loan Accounts slips to NPA, Corporate Centre will continue to support Branches in recovery efforts through tele-calling by Contact Centers. However, like 41 business, the recovery process is the primary responsibility of the Branches. Branches will take all steps for NPA recovery from these Salaried customers, including hard recovery as per Bank’s policy. From Registered Mobile No: Short Code SMS Functionality 42 “PAPLXXXX” to 567676 where XXXX is last 4 digits of the SB account no. To Check Eligibility Under PAPL of the customer 43 LCS Tele-calling is being done to such customers through Contact Centre from 7-180 days past due (DPD). First Priority: SMA-2 Priority & focused LCS calling to all digital loans based on risk status of the Second: NPA 44 account as ___ Third: SMA-1 Fourth: SMA-0 45 Takeover of unsecured personal loan can also be taken over vide circular dated 10.01.2020. DP note on _____ to be executed by the pensioner in favour of the 46 COS 228 guarantor and endorsed by the guarantor in favour of the Bank Pension Loan under Jai Jawan scheme: For all Regular Pensioners maintaining their PPO with our Bank: Loan can be sanctioned at home branch (Pension paying branch) or any branch nearby his/ her place of present posting/ 47 residence. The loan account as stated above should only be created under the CIF on which Pension Payment account exists and branch should obtain the proof of address of present posting/ residence. Sl. No. Important Points SBI Pension loan scheme for Pensioners of PSUs whose PPOs are maintained by PSU themselves: All such loans will be sanctioned subject to following stipulations: 48 (a) RSM Score to be more than 45. (b) An irrevocable undertaking from the pensioner that he will not amend his mandate to the PSU to pay his pension from that branch, during the currency of a loan availed by him from SBI. In case of Defense Pensioner whose PPO is maintained at PCDA, Prayagraj, following additional points to be ensured:  A copy of PPO will mandatorily be obtained from the Pensioner to ensure that the PPO is maintained at PCDA, Prayagraj. 49  The loan sanctioning branch will send an intimation letter (as per Annexure-III) to PCDA, Prayagraj informing about the loan availed by Defense Pensioner and requesting not to permit shifting of Pension Account of the pensioner to any other Bank/Branch of SBI during the tenor of the said Pension Loan/ till the said loan is fully repaid. “Pension Loan to Coal Mines Provident Fund Employees (CMPF)” product has been withdrawn vide circular no. 50 Circular No.: NBG/PBU/PL-PENSION/13/2022 – 23 Date: Wed 8 Jun 2022. Operating units must obtain CIR from one or two CICs as mentioned below: Criteria Primary CIC Secondary CIC Loans up to Rs.4 lacs CIBIL Not Applicable Loans above Rs.4 lacs CIBIL Experian If no hit under (2) above CRIF High Marks Equifax  AROHAN (A Series of Learning) (Core Banking Solutions) By: Neeraj Kumar Sahu (For Internal Circulation Only) AROHAN 2023 Updated By STAFF Members  Chapter – 3 Core Banking Solution (CBS) Sl. Questions Answers No. Now customers can reprint their passbooks through SWAYAM. CBS will not calculate any charges and same 01 will not be applied on the accounts. Start date selected should be maximum of _____ days prior from the 90 Days current system date. SMS Alerts is now available through CBS Notification Engine through CBS screen _____ in the following 13 languages including Hindi and English. 02 Screen No. 67108 (1.Assamese 2.English 3.Bengali 4.Gujrati 5.Hindi 6.Kannada 7.Maithili 8.Marathi 9.Malyalam 10.Punjabi 11.Tamil 12.Telugu 13.Odia Facility of flagging of customer as ‘Premier Banking Customer’ has been developed in CBS system. ‘Premier Banking Customer’ flag 03 as ‘Y’ / ‘N’ will be displayed on F7 hot key screen i.e. 69020 screen. This has replaced the existing Vishesh flag in the F7 screen. Existing screen ‘67254’ for marking ‘Vishesh Flag’ has been disabled. Unique Random Key has been introduced on each cheque leaf of the account and the random key will be validated at the time of payment. The new field will be displayed only if instrument types 29, 30, 31 are selected on screen. The field label will be “Random 04 Key”. The field will allow numbers and alphabets. Unique 6-character Random alpha numeric key will be generated and printed on the cheque. Printing of Random Key on the cheque book has been started for the cheque book request made from 25.06.2022 onwards. Development has been done for DEAF functionality of IOI-BC and IOI- DD. On__________, automation of DEAF functionality will run. It will consider previous month end as basis for identifying unclaimed IOI-DD’s e.g. If job is 25th of every 05 executed in month of FEB than data shall be taken for calculation as 31/01/2014 minus 10 years. Existing screen month at EOD 020088 can be used for claiming the amount of IOI-BC as well IOI-DD. Once collateral security related to Auto loans has been discharged and linked Auto Loan account has been closed in CBS, operating units can initiate Hypothecation Termination (HPT) request for “VAHAN portal” through CBS Screen No - 01883: Form35/Closure letter for Auto Loan. 06 This will make entry under VAHAN portal regarding removal of SBI’s Hypothecation charge. Post successful transaction Form35/Closure letter print option will be enabled on CBS Screen. This Form35/Closure letter will contain SBI and VAHAN portal reference numbers. New Unified universal passbook printing screen _____ is introduced by merging and clubbing of passbook first page printing, first page reprinting, transaction printing and transaction reprinting (001510: Unified screen for 07 screens 1600,1500,1505 and 1620 respectively. Now PIN Code and Sr. Citizen Flag “Y”, if applicable, Passbook Print) will be printed on the front page of passbook. Bank has decided to Generate SMS on selected Branch transactions to capture Customer feedback under Net Promoter Score (NPS). Following Transactions have been covered:  20066 Transfer Payments: Create NEFT Message,  20054 Cash Payments: Create NEFT Message,  51026 Cheque Payments: Create NEFT Message,  20035 Transfer Payments: Create RTGS Message,  51025 Cheque Payments: Create RTGS Message,  9584 : ATM Card Issue 08  51300 CAS: Set Chequebook Issue (BPR),  50210 CAS: Set Stop.  1060 Deposits: Cash Withdrawal By Voucher,  1010 Deposits: Cash Deposit,  1045 Deposits: Transfer of Funds,  SMS will not be sent for other transaction codes in which 1045 is triggered internally  2000 Create Deposit Account,  SMS will be sent for all types of deposits account opening  3060 Deposits: Cash Closure  3045 Deposits: Transfer Closure,  3080 Deposits: Account Closure by Bank Cheque and Demand Draft,  67000 CIF: Amend Customer A new Screen 036041 is assigned to Swap Denomination transaction available in cash drawer of Teller and at below menu option Transaction Posting > Cash Maintenance > Cash Enquiry > Cash Swap (Denomination Exchange) 09 Whenever cash swap denomination transaction will be performed by Teller then a queue will be generated for authorization from checker. New Screen 70824: Enquire Linked MOD Accounts has been provided in CBS, for enquiring linked MOD Accounts and option to print 10 the same in PDF is also provided. New Screen 60150 has been provided to enquire Customer Details, Active Accounts and Closed Accounts with Radio Button Options. On click of Active Accounts Radio Button and Transmit, system will display List of Active Accounts only with additional column as 11 “Mode of Operation”. Initially, 100 Accounts will be displayed and on click of More Button- next set of 100 Accounts will be fetched and so on. File can be downloaded in Excel format. Sl. No. Questions Answers  A new screen _____ has been developed to provide ACH Debit transaction detail on account 12 Screen No. 36691 Validation built on the screen _______ to restrict the renewal of Term Deposit if the renewal period is less than 13 Screen No. 7047 the remaining period of maturity. This functionality of renewal of deposit and its validation through screen 7047 is available for (TDR, STDR & 14 Max. 3 Years FRBTD) ____ years. New functionality developed for auto closure/cancel of P-segment (PBBU) loans (DL/TL) except education loan, if 15 not disbursed up to ______ days, where there is either no sanction or sanctioned but balance is zero 45 days OTP Based Cash Withdrawal Through GCC at Branch. Launched at Branches – 40524 and 21464 at pilot basis If customer does not have Debit 16 Card, Cheque book or Passbook, for presentation for withdrawal of Cash, additional facility is developed in GCC & CBS to permit withdrawal of cash based on the OTP received on Registered Mobile No of the Customer New “Quick Loan / OD against Deposit closure” screen (70487) is introduced in CBS to enable Branches to close linked Time Deposit and OD/DL availed against said time deposit. There would not be any need to delink / discharge collateral security or removing the lien manually 17 to close linked time deposit / DL/OD accounts. (To be used only, where DL/OD account against time deposit has to be closed by linked time deposit. One OD / Loan account against One deposit account linked to one collateral is only covered.) Floater screen (060015) is a pop-up screen which displays whether the below data fields in CBS are compliant or require update: 18 AADHAAR + PAN/Aadhar Linking Status + Mobile + KYC Compliant + KYC Updated on + EMAIL + Sr. Citizen. CRM- TRACKING OF DISBURSEMENT: To monitor the exact conversion of all these leads, a development in CBS has been done for tracking of disbursement in respect of CRM Leads and to monitor its conversion rate, “CRM Lead ID” field is created in CBS with Screen: 067154 (This 19 screen comes from Prompt screen: 067152 under CISLA 2). CRM Lead ID should be entered against each account under this field. This field will be used to derive the disbursement amount and SUD (Sanctioned but undisbursed) amount against the lead. 20 Now UPI transaction facility can also be managed (i.e. enabled / disabled) through CBS platform. 21 If a teller does not login for __ days or more, his/her uses ID gets inactive. 7 Days 22 Maximum Capability level is at branch ___ & CDC ___ respectively. 9 in Branch & 16 in CDC 23 CGL/BGL cash Difference A/c 1204505001 24 CGL Suspense A/c 1111111111 25 Technical Suspense A/c 1260505001 Outstanding in CGL Suspense account, Technical Suspense account, and System Suspense account, is shown by ___ 26 GLCNTR report. 27 IN CBS if branch is having cash difference, then the same will appear in which of the reports? GLCOMP 28 No. of Digits in UTR (Unique Transaction Reference) in RTGS Txn. 22 29 No. of Digits in UTR (Unique Transaction Reference) in NEFT Txn. 16 30 No. of Digits in SYS 20 31 No of Digits in CERSAI Asset ID and Security Interest ID are___ 12 32 Name the Antivirus being used in our Bank (SBI) Trend Micro 33 Trend Micro Antivirus scanning is scheduled by default weekly on___ Thursday at 2.30 pm 34 SAN (Short Account Number) is provided in cheques to enable___ Posting in CBS 35 The data related to online VVR is available in CBS up to____. 3 Years The OVVR allotment and checking reports needs to be stored in separate server for retrieval purpose as 36 10 Years and when required as per record retention period of__ 37 The brand name of CMP product of SBI is__ SBI FAST IBTS entry & reversal shall be responded by minimum capability level___ and authorized by minimum 38 3&5 capability level___ Age-wise break up of IBTS (Inter Branch Transfer System) entries outstanding beyond one month (for values Rs.1 lac and above) and more than 39 3 months for other entries are maintained and reported to Controllers. An auto-generated e-mail message will be sent to responding branch (in case of IBTS) for originating 40 Rs. 5 Lacs & above entry of Rs. ____ An auto-generated e-mail & SMS both will be sent to responding branch (in case of IBTS) for originating 41 Rs. 1 Crore & above entry of Rs. ____ To enquire about the facilities about Acct/CIF + INB + ATM + SMS + KYC Status + CRC Date + Cust 42 Segment + VIP Code + RISK Category + Customer Consent can be enquired on invoking _____Key on CTRL + SHIFT + A CBS screens after inputting Account No. 43 To see new account no from the existing old Bank Master account no, which key is to be pressed? F8 Key Sl. No. Questions Answers 44 Software used in CBS for maintenance of data-base is___ Oracle 45 Now RTGS and NEFT transactions can be routed at ____ 24x7 basis RTGS: The beneficiary Bank has to credit the beneficiary’s account ______ of receiving the funds transfer 46 Within 30 minutes message. RTGS: If the beneficiary’s bank is unable to credit the beneficiary’s account for any reason, the former will 47 Within 1 hour return the money to the remitting bank within ____ hour. 48 “R-41” type of transaction under RTGS denotes to___ Customer-to-Customer 49 “R-42” type of transaction under RTGS denotes to___ Bank-to-Bank 50 Under NEFT transaction only one type of transaction can be done____ R-41 (Customer to Customer) 51 ___ means information is accessible only to those authorized to have access. Confidentiality 52 ___ means safeguarding the accuracy & completeness of information and processing methods. Integrity _____ means ensuring that authorized users have access to information and associated assets as per 53 Availability commitment when required. 54 Account segment code 0806 refers to Per-NRI 55 Account segment code 0706 refers to Per-PUB 56 Account segment code 5004 refers to SBF 57 Account segment code 5001 refers to C&I 58 A facility provided to remit foreign remittance introduced in CBS name the product ___ Fxout 59 Hash Generation Utility for Corporate Clients for Trickle feed file upload (SAL) works on DotNet 60 In month of ___Report, Inoperative Account repot is provided by the Bank. December In IBCH enabled branches, the teller who handles cash has to necessarily perform the following 61 Lock The Cash Drawer transactions before sign-off. Under “Online Savings Bank Account Application”, applicant should apply within ____ to the branch with KYC 62 30 Days documents otherwise application will be discarded by the system automatically. 63 CC-OD Balance File & Loan Balance File are kept in ___ report folder. Transaction Report Folder 64 AUCA List (CTA Balance File) is kept in ___ report folder. Transaction Report Folder Home Loan provisional interest certificate and Final Interest certificates for financial year Prov. Int. Cert- 30th April Final Int. 65 are available in Branch Report Folder dated- Cert.- 31st March (Circular No.: NBG/RE,H&HD-HL/19/2018 – 19 Date: Thu 9 Aug 2018) 66 NPA tracking in CBS happens__ Daily 67 Stamping of NPA accounts in CBS is based on __ Arrear Condition 68 Conversion of Plain Text to Cipher Text using certain logic__ Encryption The Name of the website launched by the bank to track stressed assets at the branch in a 69 AT@M systematic manner. Exercising Passing Power for Cash & Transfer (In CBS)  Junior Associates (Customer Support & Sales) Cash-15,000; Transfer-20,000  Associates (Customer Support & Sales) Cash-35,000; Transfer-70,000  Senior Associates (Customer Support & Sales) Cash-50,000; Transfer-1,00,000  Special Associates (Customer Support & Sales) Cash-2,00,000; Transfer-6,00,000  Chief Associates (Customer Support & Sales) Cash-4,00,000; Transfer-10,00,000 Passing Powers for User having capability level – 6, 7, 8, 9, 10, 11, 12 (Circular No. R&DB/BOD-GB/139/2018 – 19 Date: Mon 18 Mar 2019)  Capability Level – 6 (Relationship Manager etc.) Rs. 5 Crore  Capability Level – 7 (Accountant & other Officers in MMGS-II & Above) Rs. 10 Crore  Capability Level – 8 (Manager of Division) Rs. 50 Crore  Capability Level – 9 (Branch Manager) Rs. 100 Crore  Capability Level – 10 (Chief Manager) Rs. 1000 Crore  Capability Level – 11 (Assistant General Manager) Rs. 10000 Crore  Capability Level – 12 (Dy. General Manager) Rs. 100000 Crore Passing power of JMGS-I, who are not posted in 3 specific assignments as Branch Manager, Manager/ Dy. Manager of a 70 division, Service Manager or Field Officer: (Cash-4,00,000; Transfer-10,00,000) Powers of Chief Associates (Customer Support & Sales): Signing of Draft / IOIs etc singly below Rs. ___ and Jointly with an officer above Rs. ___. The 71 Below Rs. 50000/- (singly) feasibility of circulation of signature will be examined. Till such time counter signature will be made by the permanent official.  A new User Type _____ has been created to be used exclusively for branch level external/ 72 User Type-27 statutory auditors. 73 What is needed to print/issue IOI ? Date & Journal No. Sl. No. Questions Answers The reversal of these Banker’s Cheques to Charges A/c and vice-versa be done only by using Screen 74 Screen no. 036034 no. ____. 75 In Account there is STOP due to fund transfer to DEAF. Reason Code is “25: DEAF Transfer” 76 PPO Capturing in CBS, Maximum Length ____ characters. Alphanumeric and only special characters. 30 characters 77 The users for the Branch for use of i-FAMS software are created at …. L