Summary

This document contains notes on group processes, such as group structure and member interactions, to promote social learning. It also includes topics like group cohesion and common purpose.

Full Transcript

3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm such as social support groups can promote group norms change in unique process-...

3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm such as social support groups can promote group norms change in unique process- group id's es group comparisons knowledge transfer skills development groups can be used for persuasion modelling enablement 1. may be more cost ef- fective than individual ap- proaches 2. intra-group interactions 2 main reasons for using and processes can gener- groups ate change in ways that self delivered and individ- ual interventions cannot eg social modelling/norms similar motives for group members fosters social ID within common purpose for group member such that groups members self identify and are seen by others to be group members 1 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm reflects favorable attitudes towards group promote adoption of group pro-group perception values strengthen motivation to reach goal common ideals, princi- ples and standards among group members shared values and norms internalisation of values and norms by members shapes behaviours in + out of group 1. common purpose 2. pro-group perception 3. shared values and norms characteristics of groups 4. group structure that enable change 5. interdependence 6. group cohesion and cli- mate 7. disclosure and feedback members assigned roles and relationships which 2 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm channel interactions in group structure groups eg time keeper, note taker members become de- pendent on each other and act collectively on interdependence basis of common per- ceptions of group pur- pose/norms/structures refers to enduring tone and group cohesion and cli- quality of group interac- mate tions experienced similarly they influence each other how do attractive groups more quickly get unified encourage motives and behaviors when people reveal things about themselves disclosure and feedback feedback is providing an evaluative response can promote validation and trust, and therefor help 3 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm with receiving hard feed- back forming, storming, norm- 5 stages of group develop- ing, performing, adjourn- ment ing questioning, seeking un- derstanding ambiguity and confusion forming group features variable commitment getting to know members formal, cautious interac- tions understand member ex- pectations/interests facilitate clarity, direction, purpose forming - faciltation/man- sense of belonging/motiva- agement tasks tion engender trust reduce ambiguity/detach- ment individual differences emerge conflict, resistance, ten- 4 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm sion, frustration variable, reactive, partici- storming group features pation independence among members explore/respect individual differences start defining agreements storming facilitation tasks promote engagement across members assess needs agreement and consensus shared values empathy/tolerance/sup- norming group features port accepted leadership confidence confirm consensual processes norming management enable negotiation tasks facilitate leadership balance relationship and task processes 5 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm goal/achievement focus interdependence cohesion/cooperative ac- tion self directed actions are performing group features consistent w group pur- pose suggestions to optimise performance constructive negotiations recognise achieve- ments/effort performing facilitation promote flexibility tasks reflect continuous im- provement task completion recognition/celebration of efforts adjourning group features emotional reactions to seperation disengagement enable independence of adjourning facilitation members tasks establish outside support networks 6 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm establish personal respon- sibility bind the group together and enable the pursuit of goals Dynamic Group Process- processes that distinguish es & Properties group from individual ac- tions dynamic and fluctuate with group acknowledge membership social ID and ID with other mem- bers enables group norms and standards to shape individ- ual goals and actions undesirable individual con- when social identity is sequences if ID'd group is salient and valued not valued behaviour change groups need to nurture positive social ID 7 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm group members value ID and want to remain mem- bers cohesive groups shape members self belief evaluations critical to group cohesion learning and predicting satisfaction facilitated by group attrac- tiveness, perceived bene- fits consistent with mem- bers aspirations behaviour change groups goals/activities may highlight to members positive climate expectations/standards that direct members interpretation of events/beliefs/behaviors group norms shape/consolidate specif- ic beliefs, attitudes, inten- tions agreement or when lead- group norms may be de- ers exemplify and approve veloped by of values/behaviours 8 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm members may be evaluat- how they conform to ed by norms and reject deviants may be set by leaders via who sets group norms? ground rules provide guidance on our own and others behaviour can be formally/informally group rules and statuses prescribed task/performance oriented roles progress core busi- ness contribute to trust and de- velopment can include non-functional group building roles roles behavior change group leaders may need to man- age non-functional roles members involvement of group climate trust, empathy, warmth, ac- ceptance of others group attractiveness cohesion 9 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm ID group climate is influenced norms by operation of social power self disclosure feedback group climate has implica- confidence tions for personal change process- es what is basis for social identity what strategies will be behaviour change and used to develop social ID, group design evaluation cohesion, norms, positive questions climate? what facilitation methods will be used? mechanisms by which social and individual small groups promo be- change processes haviour change facilitate change via struc- ture, functions and interac- social change processes tions within groups can include social compar- 10 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm ison facilitation learning power/influence social support facilitate change via in- tra-individual mechanisms of group members individual change process- individual cognitive es change skill development self disclosure, feedback and challenge continuous self evaluation comparing oneself to oth- ers powerful among valued social comparison group members small, modifiable discrep- ancies can promote moti- vation, learn to improve 11 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm large, unmodifiable dis- crepancies may promote rejection prefer groups to be ho- mogenous upward and downward comparisons in optimal function groups, comparisons can promo leaders may facilitate so- change by cial comparisons among group members enhancement or impair- ment in individual perfor- mance in presence of oth- ers can enhance well learnt social facilitation skills, habits, and behav- iors can undermine/disrupt less established or com- plex actions 12 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm the phenomenon that describes how people tend to perform simple social facilitation effect well-learned tasks better when other people are pre- sent facilitated through verbal instructions and practice opportunities behaviour change group leaders can be models en- social learning couraging modelling and imitation ensures required skills for imitation optimist social comparisons capacity to exert influence over others social power and influence shaped by status, attrac- tion, social ID compliance 13 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm response to others con- trol of rewards and punish- ment agreement and imitation identification to enhance self evaluation and rewarding relationship acceptance of beliefs and internalisation values as ones own power that comes from the reward power ability to provide rewards or favors The ability of a manager to coercive power punish others the power a person re- ceives as a result of his or legitimate power her position in the formal hierarchy of an organiza- tion influence based on identi- fication with a person who referent power has desirable resources or personal traits expert power 14 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm influence based on special skills or knowledge provision of psych/materi- social support al assistance may enhance coping informational advice/instructions appraisal assists w self evaluation emotional empathy, care, regard practical/material aid and resources instrumental support benefits more like- ly with quality relationships groups with high cohesion support more likely in social ID, positive climate, supportive group norms self evaluations, esteem, consistent support may and efficacy especially if undermine provider has a judgement of role attention, memory attitude change cognitive change motivation making/breaking habits 15 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm learning new skills/behav- iors skill development generic skills group specific skills interactive patterns of self disclosure, social valida- self discloure feedback tion, feedback, and chal- and challenge lenge promote personal change negative judgement gains of social affirmation responses to disclosure risks of self disclosure may facilitate self aware- ness others perceptions clarify social impact recipient ID's w provider motivated to listen addresses desired change feedback is more effective describes behavior and when provides feelings challenges recipient occurs in later group devel- opment stages 16 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm group purpose composition and size group operating and de- leadership processes sign parameters facilitator characteristics group and interaction man- agement reason for group interdependence of mem- bers fosters social ID and cohe- group purpose sion basis for pos group climate group leaders can estab- lish clear purpose and ex- pectations shapes social ID and de- composition and size velops cohesion all of the members of the homogeneity of members crowd share similar physi- cal characteristics heterogeneity of members differences of members optimise number of mem- bers characteristics and func- 17 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm tion change by size avoid cliques things to consider for com- goal: optimise engage- position ment and relations among members balance goal achievement functions and dynamics and relationships leadership processes recruitments and leader- ship style depend on group purpose, needs and composition topic expertise and group group leaders need management skills effectiveness is based on training and personal char- acteristics credibility, acceptance facilitator characteristics likeability, attractiveness content relevant expertise interpersonal skills group management skills members can identify w 18 / 19 3018PSY WEEK 7 Study online at https://quizlet.com/_d641wm relevant content, and skills training create safe environment engage members in learn- ing experiences ensure interactions stay interaction management on task combine info w experien- tial learning encourage responsibility for learning 19 / 19

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