Wise Decisions for a Better Health Consumer PDF

Health Wise D ecisions for a Better Health Consumer L E SS O N 1  CONSUMER is a user that purchase good or service that receives and consumes products in retail. While the World Health Organization (WHO) defines health as a state of complete physical, mental, and soci...

Health Wise D ecisions for a Better Health Consumer L E SS O N 1  CONSUMER is a user that purchase good or service that receives and consumes products in retail. While the World Health Organization (WHO) defines health as a state of complete physical, mental, and social well-being and not merely the absence of disease or infirmity. Consumer Health refers to the decisions of a person who purchase of product and use of health information and services that has direct effect on his health. Health Information refers to data and facts about health products and services that can get from media and people. Health Products refers to the substance, materials or equipment manufactured to buy and use for maintenance of health and the treatment of disease. Health Service is the actions and work performed to help satisfy the needs and wants as a costumer.  Health MY RIGHTS AND RES PO NSIB ILITIES AS A CO N SU M ER L E SS O N 2 8 BASIC RIGHTS OF CONSUMER (Department of Trade and Industry) The Right to Basic Needs It guarantees survival, adequate food, clothing, shelter, health care, education and sanitation. The Right to Safety It is the right to be protected against the marketing of goods or provision of services that are hazardous to health and life. The Right to Information it is the right to be protected against dishonest or misleading advertising or labelling and the right to be given the facts and information needed to make an informed choice. The Right to Choose It is the right to choose products at competitive prices with an assurance of satisfactory quality. The Right to Representation The right to representation allows consumers to have their voices heard and their interests considered in consumer protection policies and the marketplace. It ensures their participation in decision- making processes, the ability to express concerns, and influence business and government policies The Right to Representation The right to representation allows consumers to have their voices heard and their interests considered in consumer protection policies and the marketplace. It ensures their participation in decision- making processes, the ability to express concerns, and influence business and government policies The Right to Redress The right to redress as a consumer refers to the right to seek a remedy or compensation when a product or service fails to meet the expectations or legal standards. The Right to Consumer Education it ensures that consumers have access to information and education about products, services, and their rights as buyers. This right empowers consumers to make informed decisions and understand how to exercise their rights effectively.  The Right to Healthy Environment The right to a healthy environment as a consumer ensures access to safe products, promotes sustainable business practices, provides transparency about environmental impacts, and includes legal protections. It also allows consumers to advocate for stronger environmental regulations and participate in environmental decision-making.  5 Consumer Responsibilities (Department of Trade and industry) Critical Awareness Ask questions on the quality, use, and prices of goods and services. Action Know your consumer rights Social Concern Care for senior citizens and persons with disabilities. Environmental Awareness Help and maintain a clean environment. Solidarity Join consumer organzations and be heard as a consumer.