Human Resources Management - Part 1 PDF

Better Managers for a Better World HUMAN RESOURCES MANAGEMENT - PART 1 Stefano Cera  STEFANO CERA TRAINER, SPEAKER & COACH AREAS OF EXPERTISE...

Better Managers for a Better World HUMAN RESOURCES MANAGEMENT - PART 1 Stefano Cera  STEFANO CERA TRAINER, SPEAKER & COACH AREAS OF EXPERTISE SKILLS Training Soft skills Public speaking Public speaking HR topics Powerful Presentations Coaching Organization Coaching BOOKS EXPERIENCES Since 1998 Trainer&Coach Companies, Public Administration&Privates Trainer, speaker&coach in different topics. Since 2020 Lecturer FIELDS Rome Business School Trainer in different masters: Arts&Fashion, Data science, Food&Beverages, Digital PHARMA MOTIVE ICT Makrketing, Hospitality, Human Resources, Project management (in English and italian). SOCIAL Since 2023 Member of national board Connectance Network of italian trainers and coaches to share know-how, design trainer courses and innovative and engaging learning models. Trainer: Daniele Gregori Corporate Storytelling| Avellino 27-29 ottobre 2023 THREE MOVIES TO INTRODUCE MYSELF Better Managers for a Better World Module index 1. HRM Processes&responsibilities 2. Recruitment and selection 3. Onboarding and retention unsplash.com/Timon Studler Contents (today) 1. Importance of human resources management 2. HRM and its functions 3. HRM responsibilities 4. The phase of HR planning>Processes unsplash.com/Timon Studler  Better Managers for a Better World IMPORTANCE OF HUMAN RESOURCES MANAGEMENT  Better Managers for a Better World WHAT IS HUMAN RESOURCES MANAGEMENT? EVERY HR MANAGER WANTS TO… Better Managers for a Better World Hire the right person for the job Experience low turnover Have your people doing their best  Better Managers for a Better World 8731 923 https://www.menti.com/aljpcpmsw93s  WHAT IS HRM Better Managers for a Better World Managing people within the employer- employee relationship. It involves the productive use of people in achieving the organization's strategic business goals and the satisfaction of individual employee needs. (Stone, 2005)  WHAT IS HRM Better Managers for a Better World A long-term perspective which focuses on the links between personnel functions and their contributions to organizational goals. (Nankervis, Compton & Baird, 2008)  Better Managers for a Better World HUMAN RESOURCES MANAGEMENT AND ITS FUNCTIONS  Better Managers for a Better World 4 lessons the pandemic taught us about work, life and balance Patty Mc Cord (Ted video) https://www.ted.com/talks/ patty_mccord_4_lessons_the_pandemic_taught_us_about_work_life_and_balance  Better Managers for a Better World https://www.menti.com/al9b4dzjb4n9  WORK AT HOME Better Managers for a Better World For many of us, work is at home. And it's confusing, and it's creating a whole different level of complexity and coordination.  THE FOCUS IS CHANGED Better Managers for a Better World We're now focusing on the results that matter, not the work. We pay attention to what people are doing. And I think that that's always been the best metric.  THE MEANING OF COMMUNICATION Better Managers for a Better World Communication, that skill around being a great communicator is something that each of us needs to get better at.  NEW INSIGHTS Better Managers for a Better World The way we used to do is not the way of the future, but we're discovering so many wonderful things right now.  CONNECTING THE DOTS Better Managers for a Better World One of the most important things that we can do is realize the things that we aren't doing now. The stuff that we've stopped doing and not go back and do it again.  Better Managers for a Better World What are the main learnings about HR management a er COVID-19? ft  HR MANAGEMENT PROCESSES Better Managers for a Better World HRM PROCESSES Better Managers for a Better World HR PLANNING Better Managers for a Better World An organization attempts to ensure that it has the right number of qualified people in the right jobs at the right time.  RECRUITMENT&SELECTION Better Managers for a Better World Recruitment Seeking and attracting a pool of applicants from which qualified candidates for job vacancies within an organization can be selected. Selection Choosing from the available candidates the individual predicted to be most likely to perform successfully in the job.  LEARNING&DEVELOPMENT Better Managers for a Better World Learning Help employees learn how to perform their jobs, improve their performance and prepare themselves for more senior positions. Development Identifying employee career goals, possible future job opportunities and personal improvement requirements. PERFORMANCE MANAGEMENT Better Managers for a Better World Appraisal How well employees are doing their jobs, communicating that information to the employees and establishing a plan for performance improvement.  INDUSTRIAL RELATIONS Better Managers for a Better World Relationships between an organization and its employees.  MANAGEMENT OF DIVERSITY Better Managers for a Better World Integrating a multi- cultural population into the work force maximizes the contribution of all employees. HEALTH&SAFETY PROGRAMS Better Managers for a Better World Help guarantee the physical and mental wellbeing of employees  HR RESPONSIBILITIES Better Managers for a Better World  ASSESSMENT Better Managers for a Better World Placing the right person in the right job.  ACCLIMATION Better Managers for a Better World Placing the right person in the right job. Star ng new employees in the organiza on (acclima on&orienta on). ti ti ti ti  TRAINING Better Managers for a Better World Placing the right person in the right job. Star ng new employees in the organiza on (acclima on&orienta on). Training employees for jobs that are new to them. ti ti ti ti DEVELOPMENT Better Managers for a Better World Developing the abili es of each person. ti  PERFORMANCE Better Managers for a Better World Developing the abili es of each person. Improving the job performance of each person. ti  RELATIONSHIPS Better Managers for a Better World Developing the abili es of each person. Improving the job performance of each person. Gaining crea ve coopera on and developing smooth working rela onships. ti ti ti ti  COSTS Better Managers for a Better World Controlling labour cost.  PROCEDURES Better Managers for a Better World Controlling labour cost. Interpre ng the company policies and procedures. ti  CONDITIONS Better Managers for a Better World Controlling labour cost. Interpre ng the company policies and procedures. Protec ng employees’ health and physical condi ons. ti ti ti  HR PLANNING PROCESSES Better Managers for a Better World Strategic business goals What is to be achieved and how  Strategic business goals What is to be achieved and how HR planning Determine number and type of jobs to be filled Match HR supply with job openings  Strategic business goals What is to be achieved and how HR planning Determine number and type of jobs to be filled Match HR supply with job openings Job analysis Collect job information  Strategic business goals What is to be achieved and how HR planning Determine number and type of jobs to be filled Match HR supply with job openings Job analysis Collect job information Job description Job specification Job title; Duties and responsibilities; Relationships; Experience; Qualifications; Skills, abilities, knowledge; Personal Know-how; Accountability; qualities; Special requirements Authority; Special circumstances  Strategic business goals What is to be achieved and how HR planning Determine number and type of jobs to be filled Match HR supply with job openings Job analysis Collect job information Job description Job specification Job title; Duties and Experience; Qualifications; Skills, responsibilities; Relationships; abilities, knowledge; Personal Know-how; Accountability; qualities; Special requirements Authority; Special circumstances Recruitment Identify and attract a pool of candidates  Strategic business goals What is to be achieved and how HR planning Determine number and type of jobs to be filled Match HR supply with job openings Job analysis Feed Collect job information back Job description Job specification Job title; Duties and Experience; Qualifications; Skills, responsibilities; Relationships; abilities, knowledge; Personal Know-how; Accountability; qualities; Special requirements Authority; Special circumstances Recruitment Identify and attract a pool of candidates  RECRUITMENT&SELECTION Better Managers for a Better World HRM BASICS Better Managers for a Better World An organization attempts to ensure that it has the right number of qualified people in the right jobs at the right time.  Better Managers for a Better World NITHYA VADUGANATHAN 5 hiring tips every company (and job seeker) should know https://www.ted.com/talks/ nithya_vaduganathan_5_hiring_tips_every_company_and_job_seeker_should_know  Better Managers for a Better World https://www.menti.com/alow1j6snmrv  DIFFERENT APPROACH Better Managers for a Better World So if you want to find the right real-life person to do the job, perhaps try a different approach. Figure out what work needs to get done and design the profile based on that. NITHYA VADUGANATHAN  CHANGE THE CRITERIA Better Managers for a Better World But what does bother me is the criteria that they use to screen, which is often archaic, easily identifiable things. NITHYA VADUGANATHAN  MICRO-INTERNSHIP Better Managers for a Better World Why not start with coffee? This is the concept behind micro internships, which are small- scale paid projects usually completed by college and graduate students. NITHYA VADUGANATHAN  MORE OPPORTUNITIES FOR PEOPLE WITHIN THE COMPANY Better Managers for a Better World I'm pretty sure you can find the person for your one job opening somewhere in your company. NITHYA VADUGANATHAN  MORE CAREER ADVANCEMENT Better Managers for a Better World Sixty percent of people who left their jobs recently cited the lack of career advancement as one of the main reasons for leaving. NITHYA VADUGANATHAN  JOB ANALYSIS Better Managers for a Better World JOB ANALYSIS Better Managers for a Better World It’s important to decide what the job should be and then what sort of person is needed for that job JOB ANALYSIS Better Managers for a Better World Process of analyzing and describing the component tasks, responsibili es and outcomes of jobs and the knowledge, competencies, skills & abili es required to adequately perform these du es ti ti ti  USEFUL QUESTIONS Better Managers for a Better World What is the kind of role we need to ll? Is this role the best way of execu ng the tasks that we need to do? It’s a team "role" or an individual "job"? fi ti  USEFUL QUESTIONS Better Managers for a Better World Should we be looking at a job to assist us into the future, not just for now ? What skills do we need to e ec vely do this job? Can we get & keep the skills needed? ff ti METHODS OF COLLECTING DATA Better Managers for a Better World Interviews Ques onnaires Observa on Internet-based job analysis ti ti  JOB DESCRIPTION Better Managers for a Better World WHAT IS? Better Managers for a Better World An organized and factual wri en statement describing the du es and responsibili es of the job. Speci es what a worker does, how, why, the priori es, & the circumstances under which it is done. fi ti ti ti tt  WRITING A JOB DESCRIPTION Better Managers for a Better World Job iden ca on Job summary Rela onships Responsibili es and du es Performance standards Working condi ons ti ti ti fi ti ti ti  Example of a job description Corporate Better Managers fortrainer a Better World https://resources.workable.com/job- descriptions/  JOB SPECIFICATIONS Better Managers for a Better World Descrip on of the minimum individual "quali es" that an employee needs to successfully carry out the du es & responsibili es. Skill Factors (may include di erent sets for essen al & desirable skills - hard skills) E ort Factors (mental & physical - so skills) Working Condi ons More recently, may also include Performance Standards and priori es. ff ti ti ti ti ti ff ti ft ti  JOB SPECIFICATIONS Better Managers for a Better World Let’s work Search on h ps:// resources.workable.com/job- descrip ons/ one example of job descrip on and, using your crea vity, apply it to a speci c situa on/role (related to your work or thinking to a likely posi on), adding: - Skill factors (hard skills) - E ort factors (so skills) - Working condi ons - Performance standards ff ti ti ti tt ti fi ft ti ti  Better Managers for a Better World Contacts: www.stefanocera.com [email protected] YouTube channel Thank you Via Giuseppe Montanelli, 5 00195, Roma RM romebusinessschool.com  Better Managers for a Better World Job analysis Job description& Job specifications  Better Managers for a Better World Job analysis Recruitment& Career development selection decisions Job description& Job specifications Performance Training&development appraisal requirements Job evaluation wage& Job design&legal Salary decisions compliance (remuneration)