2024 ccma nha exam.pdf

NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 1. A medical assistant is preparing a patient for a B.) "Sit with your spirometry test. Which of the following instructions back against the should the assistant give to the patient?...

NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 1. A medical assistant is preparing a patient for a B.) "Sit with your spirometry test. Which of the following instructions back against the should the assistant give to the patient? chair and your neck slightly ex- A.) "Lie on one side with your knees slightly bent." tended." B.) "Sit with your back against the chair and your neck slightly extended." C.) "Lie flat on your back and make no sudden move- ment." D.) "Stand with your chin tucked loosely into your chest" 2. Which of the following is the correct order to remove A.) Gloves, gog- personal protective equipment? gles, gown, mask A.) Gloves, goggles, gown, mask B.) Goggles, mask, gloves, gown C.) Mask, gown, gloves, goggles D.) Gown, gloves, goggles, mask 3. Which of the following instruments should a medical D.) Scalpel assistant place in a sterile field for preparation of a cyst removal? A.) Curette B.) Bandage scissors C.) Biopsy needle D.) Scalpel 4. A clinical medical assistant should use which of the A.) Calculate the following methods to determine if an adult patient's patient's body weight is appropriate for their height? mass index. A.) Calculate the patient's body mass index. B.) Consult a growth chart. C.) Measure the patient's abdominal growth. D.) Refer the patient to a dietitian. 5. 1 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 Which of the following actions should a medical as- C.) Cleanse the sistant take to prepare a patient for a venipuncture? antecubital area with a 70% alcohol A.) Place the tourniquet 2 inches above the patient's wipe elbow B.) Ask the patient to raise their arm to heart level C.) Cleanse the antecubital area with a 70% alcohol wipe D.) Insert the needle into the vein at a 25-degree angle 6. Which of the following would be an effective means C.) Encourage to build and engage a team? staff members to collaborate A.) Minimize emails and memos B.) Shield fellow employees from negative informa- tion C.) Encourage staff members to collaborate D.) Voice complaints in a group setting. 7. Which of the following diseases is typically associat- C.) Influenza A ed with epidermis? A.) Tetanus B.) Mononucleosis C.) Influenza A D.) Disease 8. A medical assistant notes that a 46-year-old female B.) Blood glucose patient is coming in for an annual exam. They have test a prior blood work with findings that are within the expected reference range. Their height and weight do not indicate obesity and their vitals are within expect- ed reference range. Which of the following screen- ings should the assistant anticipate for this patient? A.) Lung cancer screening B.) Blood glucose test C.) Mammogram D.) Colonoscopy 2 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 9. A patient informs a medical assistant that he gets A.) Uniform donor headaches when he reads from a computer monitor. card The assistant should place this information in which of the following locations when using the SOAP ap- proach to organizing medical records? A.) Uniform donor card B.) Durable power of attorney C.) Medical orders for scope of treatment D.) Subpoena duces tecum 10. A medical assistant should recognize which of the A.) Inhalation following routes of medication administration is be- ing utilized when a patient uses a nebulizer? A.) Inhalation B.) Topical C.) Parenteral D.) Irrigation 11. Which of the following patients should a medical as- C.) A patient who sistant place in Fowler's position? has a breathing disorder A.) A patient who is having a rectal exam B.) A patient who has severe hypotension C.) A patient who has a breathing disorder D.) A patient who is having a perineal examination 12. A medical assistant is preparing to perform a bilat- C.) Vertigo eral ear irrigation on a patient. The assistant should inform the patient that they might experience which of the following discomforts during irrigation? A.) Edema B.) Rhinitis C.) Vertigo D.) Urticaria 13. Which of the following should a provider discuss with A.) Living will a patient as part of advanced directives? 3 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 A.) Living will B.) Signed consent C.) Privacy statement D.) Release of information 14. A medical assistant is performing a percutaneous D.) Upper back allergy test on a patient. The assistant should per- form the test on which of the following parts of the patient's body. A.) Dorsogluteal site B.) Lower abdomen C.) Outer thigh D.) Upper back 15. A patient extends their arm out for a blood draw. A.) Implied This is an example of which of the following types of consent? A.) Implied B.) Written C.) Informed D.) Expressed 16. A patient is scheduled for an orthopedic consulta- D.) Radiology re- tion. The medical assistant should ensure the health port record includes which of the following? A.) Tympanometry Measurements B.) Lipids panel C.) Urinalysis results D.) Radiology report 17. Which of the following is the appointment scheduling D.) Open office method that allows patients to come in at any time? hours A.) Modified wave B.) Double booking 4 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 C.) Wave D.) Open office hours 18. Which of the following departments processes cul- A.) Microbiology ture and sensitivity tests? A.) Microbiology B.) Serology C.) Hematology D.) Chemistry 19. Which of the following actions should a medical as- B.) Ask the patient sistant take if a patient is grasping their neck with if they are choking both hands and looking panicked? A.) Offer the patient a glass of water. B.) Ask the patient if they are choking C.) Perform back slaps on the patient D.) Call for the provider 20. Which of the following actions should a medical as- B.) Spend 1 sistant take when performing hand hygiene for the minute on the first time in the morning? scrub A.) Use povidone-iodine B.) Spend 1 minute on the scrub C.) Use alcohol-based hand sanitizer D.) Perform a surgical scrub 21. A clinical medical assistant is instructing a patient on C.) Collect the first how to collect a urine specimen for pregnancy test- urine of the day ing. Which of the following instructions should the medical assistant include to obtain the most accurate results? A.) Collect a fasting urine specimen B.) Collect all urine for 24 hour C.) Collect the first urine of the day D.) Collect a urine specimen after the midday meal 5 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 22. Which of the following actions should a medical B.) Denver | Devel- assistant plan to assess at a well-child visit for a opmental Screen- 2-month-old infant? ing Test A.) Snellen chart testing B.) Denver | Developmental Screening Test C.) Autism spectrum disorder screening D.) Growth chart mapping 23. Which of the following actions should a medical as- B.) Confirm the sistant take after obtaining a urine drug screen for a patient's identity patient following a work-related accident? A.) Seal the lid in the presence of the patient B.) Confirm the patient's identity C.) Return the sample to the provider's office within 36 hr D.) Check the urine specimen temperature within 15 min 24. Which of the following angle ranges should a medical A.) 15 to 20 assistant use to perform a venipuncture on a patient using the evacuated tube method with a multi-sample needle? A.) 15 to 20 B.) 90 to 110 C.) 5 to 10 D.) 45 to 60 25. Which of the following is part of a complete blood B.) Hematocrit count? A.) Activated partial thromboplastin time B.) Hematocrit C.) Sedimentation rate D.) Ferritin 26. A patient is returning to the office following an outpa- A.) Biopsy report tient surgical removal of tissue, which was sent to the 6 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 laboratory. Which of the following information should a medical assistant obtain from the medical records prior to the visit? A.) Biopsy report B.) Blood count C.) Operative report D.) History and physical 27. A medical assistant is assisting a provider with a A.) The patient de- stress test. Which of the following is an indication that velops shortness the provider should terminate the test? of breath A.) The patient develops shortness of breath B.) The patient reaches 50% of their target heart rate C.) The patient reports taking medication for erectile dysfunction 3 days before the test D.) The patient reports being too tired to continue 28. A patient comes to the clinic reporting occasional D.) Nitroglycerin chest pains, and the provider prescribes a medication to be taken sublingually during chest pain episodes. The clinical medical assistant should recognize that the medication prescribed is most likely which of the following? A.) procainamide B.) Propranolol C.) Digitalis D.) Nitroglycerin 29. Which of the following is required for hand antisep- D.) Antimicrobial sis? soap A.) B scrub brushes B.) 10% bleach solution C.) Medicated wipes D.) Antimicrobial soap 30. A.) OSHA 7 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 A medical assistant witnesses a provider using an un- sanitary instrument. To which of the following agen- cies should the assistant report this incident? A.) OSHA B.) CDC C.) Centers for Medicare and Medicaid services D.) Department of Health 31. Which of the following systems specifies when to A.) Retention purge closed and inactive files? schedule A.) Retention schedule B.) Tickler file C.) Numeric filing system D.) Indexing 32. A clinical medical assistant is providing community D.) American Can- resources to a patient who has just recovered from cer Society a mastectomy and is receiving radiation therapy. To which of the following agencies should the assistant refer the patient? A.) March of Dimes B.) Easter Seals C.) American Red Cross D.) American Cancer Society 33. Which of the following describes microbes that grow B.) Aerobes best when exposed to oxygen? A.) Anaerobes B.) Aerobes C.) Molecules D.) Gram Negatives 34. Which of the following features of practice manage- D.) Insurance eli- ment software allows a medical assistant to deter- gibility verification mine if a patient's benefits are active? 8 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 A.) Claim denial management B.) Medical encoder C.) Financial and management reporting D.) Insurance eligibility verification 35. Which of the following actions should a medical as- D.) Place gauze sistant take when completing venipuncture? over the puncture site and remove A.) Place gauze over the puncture site and instruct the needle the patient to bend their elbows B.) Instruct the patient to blot the puncture site with gauze C.) Instruct the patient to keep their arm lower than their heart D.) Place gauze over the puncture site and remove the needle 36. Which of the following should be reported to the C.) One emer- safety team to ensure the medical office is prepared gency exit is avail- for a fire? able A.) Sprinkler heads are unobstructed B.) Fire extinguishers' pins are intact C.) One emergency exit is available D.) Multiplug adapters are not in use 37. Which of the following describes the correct order of A.) RInse, soak, actions a clinical medical assistant should take when then autoclave sterilizing surgical instruments? A.) RInse, soak, then autoclave B.) Soak, rinse, then autoclave C.) Autoclave, soak, then rinse D.) Soak, autoclave, then rinse 38. Which of the following techniques should a medical B.) Gently pull the assistant use when administering eat=r drops to a pinna up and back 16-year-old patient? A.) Tilt the head back slightly 9 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 B.) Gently pull the pinna up and back C.) Tilt the head slightly forward D.) Gently pull the pinna down and back 39. Which of the following procedures should a medical D.) Rhinoplasty assistant identify as a surgical reconstruction? A.) Colotomy B.) Appendectomy C.) Thoracentesis D.) Rhinoplasty 40. Which of the following is the reason a medical as- A.) Correct tubes sistant needs to know which tests the provider has to draw ordered prior to preparing for a blood draw? A.) Correct tubes to draw B.) Identify of the patient C.) Transportation time to the laboratory D.) Type of needle equipment to use 41. Which of the following is the maximum number of B.) 7 characters an ICD-10-CM code uses to identify a dis- ease or injury? A.) 9 B.) 7 C.) 8 D.) 10 42. A medical assistant answers a call from a patient C.) Offer to relay who is dissatisfied with their care and is requesting the complaint to to speak with the provider. Which of the following the provider actions should the assistant take? A.) Request the patient submit a written complaint B.) Advise the patient to contact their insurance provider C.) Offer to relay the complaint to the provider D.) Route the call to the provider's voicemail 10 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 43. A Medical assistant is preparing to use a new C.) Place the left cleaning solution. Which of the following references electrode on the should the assistant consult to find the chemical most distal portion composition of the solution? of the left limb, and place the right A.) Place the left electrode at the most proximal por- electrode on the tion of the right limb, and place the right electrode at right groin the most distal portion of the right limb. B.) Place the left electrode on the left mid-thigh, and place the right electrode on the right mid-thigh C.) Place the left electrode on the most distal portion of the left limb, and place the right electrode on the right groin D.) PLace the left electrode on the most distal portion of the left limb, and place the right electrode on the most proximal portion of the right limb 44. A medical assistant is preparing to use a new B.) Safety data cleaning solution. Which of the following references sheet should the assistant consult to find the chemical composition of the solution? A.) Physicians' desk reference B.) Safety data sheet C.) CLIA manual D.) office procedure manual 45. Which of the following heart rates should a medical B.) 120/min in an assistant recognize as outside the expected refer- adolescent ence range? A.) 160/min in a newborn B.) 120/min in an adolescent C.) 95/min in an adult male D.) 65/min in an adult female 46. Which of the following tests should a medical as- D.) Guaiac fecal sistant perform and document to screen for colon occult blood test cancer? 11 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 A.) Capsule endoscopy B.) Upper gastrointestinal series C.) Flexible sigmoidoscopy D.) Guaiac fecal occult blood test 47. In which of the following situations should a medical C.) To provide in- assistant use a memorandum? formation within a healthcare facility A.) To provide information to an insurance company B.) To provide appointment information C.) To provide information within a healthcare facility D.) To provide information via fax 48. Which of the following should a medical assistant D.) Herpes sim- recognize as a latent infection with periods of relapse plex and remission? A.) Pediculosis B.) Pertussis C.) Common cold D.) Herpes simplex 49. Which of the following government agencies en- B.) OSHA forces physical safety conditions in the medical of- fice? A.) CLIA B.) OSHA C.) HIPPA D.) FDA 50. Which of the following allows a medical assistant to B.) Telehealth enter wound care instructions for a patient electroni- cally? A.) Computerized provider order entry B.) Telehealth C.) Remote patient monitoring D.) E-prescribing 12 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 51. Which of the following actions should a clinical med- A.) Scrub the ical assistant take when sanitizing surgical equip- equipment with ment? brushes and de- tergent immedi- A.) Scrub the equipment with brushes and detergent ately after the pro- immediately after the procedure cedure B.) Soak the equipment in a 10% bleach solution for 1 hr C.) Allow the equipment to dry for 2 hr before scrub- bing D.) Place the equipment directly into the autoclave immediately after the procedure 52. Which of the following allows the clinical medical A.) Indicator strip assistant to ensure that an autoclave run has suc- cessfully achieved sterilization? A.) Indicator strip B.) Autoclave log C.) Water temperature D.) Duration of autoclave run 53. Which of the following types of devices should a med- C.) Winged infu- ical assistant use during venipuncture for a patient sion who has small veins? A.) Lancet B.) Evacuated tube C.) Winged infusion D.) Straight 54. Which of the following is true about the hepatitis B D.) The vaccine is vaccine for employees at risk for occupational expo- available free of sure to bloodborne pathogens? charge to all em- ployees A.) The vaccine is given in one dose B.) The vaccine requires a booster after 3 years C.) The vaccine is required and cannot be declined 13 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 D.) The vaccine is available free of charge to all em- ployees 55. Which of the following is a screening? A.) Annual mam- mogram A.) Annual mammogram B.) Nuclear stress test C.) Ear irrigation D.) rapid strep 56. Which of the following is an effective technique for D.) Eliciting sug- promoting teamwork in a private practice? gestions from all employees A.) Encouraging staff to discuss their issues with the provider B.) Obtaining feedback from patients C.) Maintaining the feelings of staff as top priority D.) Eliciting suggestions from all employees 57. A medical assistant should use standard precautions C.) Non-intact skin when there is a possibility of contact with which of the following? A.) Unclean nails B.) Ear wax C.) Non-intact skin D.) Sweat 58. Which of the following actions should a medical as- C.) Have the sistant take when performing a capillary puncture on patent hold the a 10-month-old patient? child during the procedure A.) Apply direct, firm pressure to the puncture site on the finger B.) Place a bandage on the site after holding pressure for 1 min C.) Have the patent hold the child during the proce- dure D.) Warm the site for a minimum of 10 min prior to puncture 14 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 59. A medical assistant completed a 12-lead EKG on a B.) Premature patient, and upon review noticed wide QRS complex- junctional contrac- es greater than 0.12 seconds. The tracing indicates tion which of the following types of beats occurred? A.) Normal sinus rhythm B.) Premature junctional contraction C.) Premature ventricular contraction D.) Premature atrial contraction 60. A medical assistant is performing an intake on an D.) Chief com- established patient. The assistant should document plaint the purpose of the visit as which of the following? A,) Review of symptoms B.) Family history C.) History of present illness D.) Chief complaint 61. A caregiver needs to find assistance during their D.) Adult daycare work hours for their parent who has a disability. Which of the following should the medical assistant recommend? A.) Skilled nursing facility B.) Hospice care C.) Assisted living facility D.) Adult daycare 62. Which of the following actions should a medical as- A.) After the site sistant take when collecting a capillary specimen? has been punc- tured, wipe away A.) After the site has been punctured, wipe away the the first drop of first drop of blood. blood. B.) Before the site has been punctured, prepare the center of the index finger C.) Before the site has been punctured, apply a cool pack 15 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 D.) After the site has been punctured, allow for capil- lary refill 63. A medical assistant obtains the elevated blood pres- D.) Recheck the sure reading from a visibly upset patient. Which of the blood pressure af- following actions should the assistant take? ter a few minutes A.) Use the palpatory method for blood pressure B.) Measure blood pressure at the wrist C.) Perform orthostatic blood pressure D.) Recheck the blood pressure after a few minutes 64. A medical assistant is preparing the autoclave to D.) Sterilization in- sterilize instruments. Which of the following items is dicators required to properly process the instruments? A.) Cotton balls B.) Tap water C.) Masking tape D.) Sterilization indicators 65. Which of the following focuses on incidence, distri- B.) Epidemiology bution, and detection of the source of a widespread disease in a population? A.) Pathology B.) Epidemiology C.) immunology D.) Physiology 66. Which of the following describes how a medical as- D.) Apply 12 elec- sistant can obtain a clear EKG on a patient? trodes to the pa- tient's chest and A.) Place the patient in the prone position and drape limbs accordingly B.) Instruct the patient to refrain from talking during the recording C.) Prep the skin for electrode placement using an iodine-based solution 16 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 D.) Apply 12 electrodes to the patient's chest and limbs 67. Which of the following parts of a business letter con- D.) Salutation tains the greeting? A.) Attention line B.) Signature block C.) Inside address D.) Salutation 68. A medical assistant is performing a venipuncture. At A.) After venipunc- which of the following times should the assistant affix ture is collected the computer-generated label to the tube? A.) After venipuncture is collected B.) After verifying patient's identify C.) Before sending the tube out for analysis D.) Before all tubes are used 69. A clinical medical assistant should recognize FUO as B.) Fever of un- an abbreviation for which of the following? known origin A.) Follow up only B.) Fever of unknown origin C.) Fluorescent under orange D.) Fluid under ovary 70. Which of the following areas of the body should a C.) Forehead medical assistant use to obtain a patient's tempera- ture using a temporal artery thermometer? A.) Tympanic membrane B.) Rectum C.) Forehead D.) Armpit 71. Which of the following steps should a medical assis- D.) Ensure the tant take in preparation for obtaining a weight mea- scale is balanced surement from a patient? 17 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 A.) Disinfect the scale with cavicide B.) Put on gloves C.) Have the patient remove clothes before measure- ment D.) Ensure the scale is balanced 72. Which of the following eating disorders is character- B.) Anorexia ner- ized by self-induced starvation? vosa A.) Binge-eating disorder B.) Anorexia nervosa C.) Pica D.) Bulimia 73. Which of the following actions should a medical as- A.) Offer the pa- sistant take when a conscious adult patient is expe- tient orange juice riencing a hypoglycemic emergency? A.) Offer the patient orange juice B.) Offer the patient a glass of water C.) Offer the patient a sandwich D.) Offer the patient a piece of sugar-free candy 74. Which of the following methods should a clinical C.) Weigh the par- medical assistant use to obtain the weight of an un- ent while holding cooperative toddler? the child and sub- tract the weight of A.) Wait to weigh the child at the next appointment the parent B.) Hold the child on the scale and have the parent obtain the weight C.) Weigh the parent while holding the child and sub- tract the weight of the parent D.) Ask the parent for the child's most recent weight 75. Which of the following items is necessary for a post- D.) Ensure the operative suture removal procedure? skin is clean and dry A.) 1-ml syringe with an 18-gauge needle B.) 4-by-4 inch benzalkonium wipes 18 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 C.) Place the electrodes below the clavicle D.) Ensure the skin is clean and dry 76. A medical assistant is applying EKG electrodes to a D.) Ensure the patient who is sweating profusely and reports chest skin is clean and pain. Which of the following actions should the assis- dry tant take to acquire an adequate tracing? A.) Shave the electrode sites B.) Apply conductive gel to the patient's chest C.) Place the electrodes below the clavicle D.) Ensure the skin is clean and dry 77. Which of the following types of tissue line the body C.) Epithelial cavity and outer surface of the skin? A.) Connective B.) Nerve C.) Epithelial D.) Muscle 78. Which of the following techniques should a medical C.) Figure 8 assistant use to provide support to the joint when applying a bandage to an ankle? A.) Triangular B.) Tubular C.) Figure 8 D.) Recurrent 79. Which of the following is included in the Bloodborne C.) Practice asep- Pathogens Standard? tic handwashing prior to assisting A.) Distinct examination gloves before using them with minor surgery again B.) Offer employees the hepatitis C vaccine C.) Practice aseptic handwashing prior to assisting with minor surgery D.) Create an updated written exposure control plan 19 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 80. A medical assistant receives a fax transmittal with- C.) HIPPA out a cover sheet for a patient who is not treated at their facility. The assistant should recognize that the sender is in violation of which of the following? A.) OSHA regulations B.) Joint commission regulations C.) HIPPA D.) American Medical Association's Code of Medical Ethics 81. Which of the following is the correct number of C.) Two recordings a medical assistant should take for a peak flow measurement? A.) Seven B.) Three C.) Two D.) One 82. A medical assistant has just completed a venipunc- A.) Invert the ture to collect a glucose level, erythrocyte sedimenta- tubes slowly sev- tion rate, and prothrombin time. Which of the follow- eral times ing actions should the assistant take when labeling the tubes before centrifuging? A.) Invert the tubes slowly several times B.) Protect the specimens from light C.) Allow the specimens to coagulate D.) Place the tubes on ice 83. A medical assistant is preparing to take a patient's C.) Implied oral temperature. Which of the following types of consent is the patient giving when they open their mouth? A.) Verbal B.) Expressed 20 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 C.) Implied D.) Informed 84. A patient comes into a provider's office and re- D.) Provide a list of ports partner violence. Which of the following actions relevant communi- should the medical assistant take to assist this pa- ty organizations tient? A.) Refer the patient to another provider B.) Counsel the patient on the situation C.) Share personal experience with the patient D.) Provide a list of relevant community organizations 85. During which of the following actions should a med- A.) Performing a ical assistant wear personal protective equipment? glucometer test A.) Performing a glucometer test B.) Checking a tympanic temperature C.) Administering a snellen test D.) Drawing medication to be injected 86. A medical assistant should provide detailed docu- D.) Coder mentation in a patient's record to help which of the following individuals bill to the highest specificity? A.) Office manager B.) Medical record specialist C.) Accountant D.) Coder 87. A medical assistant is confronted by an angry patient D.) Speak using a in the waiting area. Which of the following actions low tone of voice should the medical assistant take? A.) Speak over the patient to ensure they understand B.) Ask the patient to leave the facility C.) Ask the patient to compose themselves D.) Speak using a low tone of voice 88. C.) Metabolism 21 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 Liver dysfunction primarily affects which of the fol- lowing pharmacokinetic processes? A.) Excretion B.) Distribution C.) Metabolism D.) Absorption 89. A patient has paid a $20 payment on their account. B.) Accounts re- The clinical medical assistant should identify that ceivable this payment will be applied to which of the follow- ing? A.) Collections B.) Accounts receivable C.) Adjustments D.) Accounts payable 90. A medical assistant is submitting an urgent referral B.) 24 hr request to an insurance company for authorization. Which of the following describes how long the autho- rization process will take? A.) Immediate approval via phone B.) 24 hr C.) 3 working days D.) 10 days 91. A medical assistant is caring for a patient who has a B.) "Is there any- terminal diagnosis. Which of the following statements thing else I should indicates the patient is in the acceptance stage of know about this grief? disease" A.) "There has to be a mistake on the test results" B.) "Is there anything else I should know about this disease" C.) "I'm a nice person. This shouldn't happen to me" D.) "If I change my lifestyle and come back next week, would the test results be different? 22 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 92. Which of the following conditions is a cause for spec- D.) Urine speci- imen rejection for a routine urinalysis? men is 23 C (73.4 F) A.) Urine specimen volume is 6 ml B.) Urine specimen container is missing a preserva- tive C.) Urine specimen is amber and turbid D.) Urine specimen is 23 C (73.4 F) 93. Which of the following specialists focuses on the A.) Ophthalmolo- study and treatment of disorders and diseases of the gist eye? A.) Ophthalmologist B.) Neurologist C.) Endocrinologist D.) Otolaryngologist 94. A medical assistant notes the abbreviation "NS" next C.) No show to several appointments from the previous day's of- fice schedule. Which of the following is the correct description of this abbreviation? A.) Needs supervision B.) New surgical C.) No show D.) Normal scheduling 95. Which of the following actions should a medical as- B.) Check expi- sistant take when preparing an examination room? ration dates on all packages and A.) Stock the area at the end of each exam supplies B.) Check expiration dates on all packages and sup- plies C.) Discard the used exam table paper only if soiled D.) Set out drapes, gowns, and supplies with the pa- tient present 96. Which of the following conditions that are common in B.) Presbycusis older adults should a medical assistant recognize as 23 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 causing feelings of withdrawal and isolation? A.) Rhinorrhea B.) Presbycusis C.) Hematuria D.) Occult blood 97. Which of the following describes how often a medical D.) Every 2 years assistant is required to recertify through the National Healthcareer Association? A.) Every year B.) Every 5 years C.) Every 3 years D.) Every 2 years 98. When completing a procedure that requires a chain of B.) The speci- custody form, which of the following would prohibit men's seal is bro- processing of the specimen? ken A.) The signature of the patient is illegible B.) The specimen's seal is broken C.) The temperature of the specimen is documented at 32.2 C ( 90 F) D.) The specimen is packaged in a non-biohazard bag 99. Which of the following is an attribute of a professional D.) Projects a medical assistant? business-like ap- pearance A.) Keeps long hair clean when worn down B.) Uses scented lotion C.) Wears scrubs that limit range of motion D.) Projects a business-like appearance 100. Which of the following actions should a medical as- A.) Have the pa- sistant take when performing first aid on a patient tient place their who is experiencing vertigo? head between their legs A.) Have the patient place their head between their legs 24 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 B.) Instruct the patient to avoid drinking fluids C.) Assist the patient into the supine position D.) Stabilize the patient's head 101. Which of the following actions should a medical as- sistant take when performing a capillary puncture? A.) Puncture parallel to the fingerprint B.) Wipe away the first five drops of blood after punc- turing C.) Apply even pressure to the finger during the col- lection D.) Puncture the index finger at the tip 102. A medical assistant needs to locate a CPT code for C.) Superbill a documented procedure performed in the medical office. The assistant should reference which of the following? A.) Laboratory requisition B.) Discharge summary C.) Superbill D.) Tickler file 103. Which of the following should a medical assistant in- D.) Avoid red meat struct a patient to do when collecting guaiac slides? up to 3 days prior to taking samples A.) Wet the cards prior to applying the samples B.) Take a sample from the first stool of the day C.) Collect different samples for windows A and B D.) Avoid red meat up to 3 days prior to taking sam- ples 104. Which of the following solutions should a medical C.) Antiseptic assistant use to clean a site on a patient's forearm in preparation for a minor surgical procedure? A.) Disinfectant B.) Alcohol 25 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 C.) Antiseptic D.) Normal saline 105. A clinical medical assistant should identify that C.) A recording of which of the following information is provided by a the patient's car- 24-hr Holter monitor? diac activity A.) A record of the patient's electromyography re- sponse B.) A 12-channel tracing of the patient's cardiac cycle C.) A recording of the patient's cardiac activity D.) A tracing of the patient's electroencephalogram activity 106. A medical assistant is taking an adult patient's pulse B.) Apical at the fifth intercostal space. Which of the following locations is used to obtain the reading? A.) Popliteal B.) Apical C.) Femoral D.) Radial 107. In which of the following situations should a medical C.) The patient assistant obtain a patient's temperature using an oral has bilateral ear thermometer rather than a tympanic thermometer? infections A.) The patient is less than 3 years old B.) The patient is breathing from their mouth C.) The patient has bilateral ear infections D.) The patient just finished drinking a beverage 108. when using the auscultation method for taking blood C.) Inflate the cuff pressure, the medical assistant should take which of to 30 points higher the following actions? than the palpatory method A.) Inflate the cuff to a level above 200mm Hg B.) Inflate the cuff up to 160 mm Hg C.) Inflate the cuff to 30 points higher than the palpa- 26 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 tory method D.) Inflate the cuff until the patient feels pressure 109. Which of the following actions should a medical as- D.) Move all the sistant take when obtaining a patient's weight using weights to the an adult scale with a height bar? right side of the scale before al- A.) Ensure the indicator is level with the midline mark lowing the patient when balancing the scale to step onto the B.) Have the patient stand with their toes at the edge scale of the scale C.) Have the patient step backward onto the scale D.) Move all the weights to the right side of the scale before allowing the patient to step onto the scale 110. Which of the following prescriptions requires a Drug A.) Opioids Enforcement Administration number? A.) Opioids B.) Cathartics C.) Antimycotic D.) Antibiotics 111. A medical assistant is working with a patient who has C.) Hospice terminal cancer with a prognosis of death within 6 months. To which of the following would the patient be referred? A.) Assisted living facility B.) Patient-Centered Medical Home C.) Hospice D.) Outpatient physical therapy 112. Which of the following procedures requires surgical D.) Urinary asepsis? catheterization A.) Echocardiogram B.) Pulmonary function testing C.) Impacted cerumen removal D.) Urinary catheterization 27 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 113. A medical assistant should take which of the follow- B.) Clean the ing actions when removing sutures? wound with a dis- infectant A.) Left the knot toward the wound B.) Clean the wound with a disinfectant C.) Begin cutting the sutures in the middle of the wound D.) Perform a sterile hand scrub 114. Which of the following actions should a medical as- B.) Ensure that no sistant take to guarantee patient privacy and confi- other patients are dentiality when contacting a patient for a telehealth able to hear the appointment? call A.) Place the call in the reception area B.) Ensure that no other patients are able to hear the call C.) Ask the patient if they have access to a webcam D.) Call the patient and put them on hold until the provider is available 115. Which of the following types of insurance plans al- A.) Preferred lows a patient to see a specialist without a referral? provider organiza- tion A.) Preferred provider organization B.) Independent practice association C.) Health maintenance organization D.) Exclusive provider organization 116. Which of the following is an alert that might appear D.) Allergies as a pop-up window when accessing a patient's elec- tronic health record? A.) Illness B.) Hospitalizations C.) Surgeries D.) Allergies 117. 28 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 Which of the following actions should a medical as- D.) Document that sistant take upon receiving a patient's paper reports the results were from an outside laboratory? delivered to the of- fice in the patient's A.) Scan the report into the patient's electronic health electronic health record record B.) Ask the laboratory to send a link to an electronic version of the patient's repost C.) Sign their initials and place in the "to be filed" bin D.) Document that the results were delivered to the office in the patient's electronic health record 118. Which of the following actions should a clinical med- B.) Keep the irriga- ical assistant take when performing an ear irrigation tion solution on a on an adult patient? heat block during the procedure A.) Position the patient in the lithotomy position B.) Keep the irrigation solution on a heat block during the procedure C.) Visually locate the cerumen prior to irrigation D.) Pull the patient's ear lobe down and forward to straighten the canal 119. Which of the following factors increases the risk for D.) Family history developing Crohn's disease? A.) Residence in a rural area B.) Advanced age C.) Hispanic ethnicity D.) Family history 120. Which of the following actions should a medical as- C.) Assist the pa- sistant take to safely weigh a patient with a walker on tient with cen- an upright balance scale? tering their walk- er over the scale A.) Instruct the patient to sit on the scale platform platform B.) Have the patient balance themselves by holding onto the scale C.) Assist the patient with centering their walker over 29 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 the scale platform D.) Ask the patient to hold onto their shoulders 121. Which of the following actions can a clinical medical D.) Cover the pa- assistant take to minimize somatic tremors? tient with a blanket A.) Wipe off lotion and sweat B.) Check for loose electrodes C.) Unplug surrounding machines D.) Cover the patient with a blanket 122. Which of the following is a common stereotype a C.) A patient's na- medical assistant should avoid when interacting with tionality pertains patients? to the place where they hold citizen- A.) Patients who have the same physical characteris- ship tics are from the same race B.) A patient's religion will not affect medical deci- sions C.) A patient's nationality pertains to the place where they hold citizenship D.) Older adult patients will be most comfortable with digital resources 123. A provider orders an ESR to be performed on a patient B.) "This test mea- and describes the test to the patient. Which of the sures the distance following statements made by the patient indicates my RBCs have an understanding of the teaching? dropped" A.) "This test measures my estrogen serum ratio after menopause" B.) "This test measures the distance my RBCs have dropped" C.) "This test measures the fluctuation of serum pro- tein" D.) "This test measures my hemoglobin levels" 124. which of the following actions should a medical as- C.) Cough or sistant advise a patient to take to reduce transmis- sneeze into a tis- sion of an upper respiratory infection? sue 30 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 A.) Quarantine for 14 days B.) Wash hands with iodine C.) Cough or sneeze into a tissue D.) Sanitize household surfaces with 10% bleach so- lution 125. Which of the following equipment should a medical D.) Sterile gauze assistant use when preparing a sterile field for a mi- pads nor surgical procedure? A.) Sterile saline B.) Fenestrated drape C.) Alcohol prep pads D.) Sterile gauze pads 126. A clinical medical assistant is administering 5 ml of a A.) 1 tsp medication to a patient. The medical assistant should recognize that this dose is equal to which of the following amounts? A.) 1 tsp B.) 1 g C.) 1 ml D.) 1 tbsp 127. Which of the following actions should a medical as- B.) Review the pa- sistant take when checking out a patient? tient's record for provider orders A.) Determine if the patient is missing any preventa- tive services B.) Review the patient's record for provider orders C.) Present the patient with an itemized statement D.) Verify the patient's insurance coverage 128. A medical assistant should recognize that which of A.) The patient's the following will lead to an inaccurate blood pres- cuff is too small for sure reading? their arm A.) The patient's cuff is too small for their arm 31 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 B.) The patient has their feet flat on the ground C.) The patient is quiet during the reading D.) The patient's arm is raised to heart level 129. Which of the following is a violation of sterile tech- D.) Reaching over nique? the field A.) Maintaining a 1-inch border around the edge of the sterile field B.) Facing the sterile field C.) Holding all sterile articles at waist level D.) Reaching over the field 130. Which of the following is a safety risk factor in the C.) Facility loca- workplace? tion in a high crime rate neighborhood A.) Brightly lit hallways and rooms B.) Low employee turnover C.) Facility location in a high crime rate neighborhood D.) Restricted areas limiting public access 131. Which of the following actions should a medical as- A.) Wash the ex- sistant take if they are exposed to an accidental posed area needlestick? A.) Wash the exposed area B.) Monitor for a skin reaction C.) Apply antibiotic ointment to the area D.) Report for a hepatitis type B vaccine series 132. A medical assistant observes that a patient did not re- A.) Negligence ceive laboratory monitoring while on a blood thinner medication. The assistant should identify that this is an example of which of the following? A.) Negligence B.) Libel C.) Fraud D.) Battery 32 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 133. A clinical medical assistant is assigned to perform C.) Biohazard con- a routine venipuncture. Which of the following items tainer should the assistant ensure is in the room prior to beginning the procedure? A.) Culture tube B.) Lancet C.) Biohazard container D.) Sterile specimen cup 134. A medical assistant is performing a blood draw. The C.) Apply di- assistant should tell the patient to take which of the rect pressure with following actions after the needle is removed? gauze at the site A.) Hold the gauze on the sire and bend their arm at the elbow B.) State their name again for the label C.) Apply direct pressure with gauze at the site D.) State if they take anticoagulants 135. Which of the following should a medical assistant en- D.) Sterile normal sure is in the procedure room for a scheduled minor saline skin surgery? A.) Occluder B.) 60% alcohol solution C.) Speculum D.) Sterile normal saline 136. A patient presents with hot flashes, night sweats, D.) Thyroid-stim- irritability, and irregular periods. Which of the fol- ulating hormone lowing tests should the medical assistant expect (TSH) test the provider to order to determine if the patient is menopausal? A.) Liver function test B.) Follicle-stimulating hormone (FSH) test C.) Partial thromboplastin time D.) Thyroid-stimulating hormone (TSH) test 33 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 137. Which of the following is a symptom of shock? D.) Shallow respi- rations A.) Seizure B.) Dilated pupils C.) Dry skin D.) Shallow respirations 138. Which of the following is the process of completely D.) Disinfection destroying all microorganisms, pathogens, spores, and harmless bacteria from the surface of instru- ments and equipment? A.) Sanitization B.) Rinsing C.) Sterilization D.) Disinfection 139. Which of the following acts as a barrier between A.) Firewall the network and the internet to ensure HIPPA se- curity when implementing electronic health record updates? A.) Virus protection software B.) Firewall C.) Authentication D.) Audit trail 140. In the conduction system of the heart, which of the B.) Atrioventricular following components is stimulated after the sinoa- node trial fibers? A.) Purkinje fibers B.) Atrioventricular node C.) Left bundle branch D.) Right bundle branch 141. Which of the following is an alternative therapy for D.) Acupuncture pain management? A.) Epidural injection 34 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 B.) Oxycodone C.) Gabapentin D.) Acupuncture 142. A medical assistant is caring for a patient who has C.) Provide presbyopia. Which of the following actions should the large-print educa- assistant take? tional materials A.) Provide ambulatory assistance B.) Stand next to the patient's ear C.) Provide large-print educational materials D.) Use a sign language translator 143. A clinical medical assistant is participating in the C.) Gerontologist transition of care for a 78-year-old patient to a provider who specializes in caring for older adult patients. Which of the following providers should the assistant transfer care to? A.) Cardiologist B.) Dermatologist C.) Gerontologist D.) Neurologist 144. From which of the following sites should a medical A.) Heel assistant perform a capillary draw on an infant? A.) Heel B.) Scalp C.) Arm D.) FInger 145. A medical assistant is recording a patient's respirato- B.) Multiply the ry rate and counts their respirations for 30 seconds. respirations by Which of the following actions should the assistant two take to complete the measurement? A.) Use a doppler ultrasound B.) Multiply the respirations by two 35 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 C.) Divide the respirations by two D.) Use a pulse oximetry meter 146. Which of the following is a step of performing a B.) Apply the venipuncture? tourniquet 3 to 4 inches above the A.) Insert the needle at a 5 to 10 degree angle antecubital B.) Apply the tourniquet 3 to 4 inches above the ante- cubital C.) Have the patient stand with their arm positioned slightly downward D.) Cleanse the site with a 50% alcohol wipe 147. Which of the following actions should a medical as- D.) Communicate sistant take after noticing an elevated blood glucose results to the level in a patient's laboratory report? provider A.) Schedule repeat testing for the patient as soon as possible B.) File results in the patient's electronic health record C.) Notify the patient immediately and arrange for office follow-up D.) Communicate results to the provider 148. An audiovisual conference between a patient and a C.) Live video con- provider is which of the following types of telehealth? ference A.) Store and forward video conference B.) Mobile health C.) Live video conference D.) Remote patient monitoring 149. Which of the following actions should a medical as- D.) Dispose of the sistant take once a sharps container is full? sharps container in a larger biohaz- A.) Open the lid of the sharps container and empty it ard waste contain- into a biohazard container er B.) Shake the sharps container to provide more space in the container 36 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 C.) Continue to use the sharps container until a new container is available D.) Dispose of the sharps container in a larger biohaz- ard waste container 150. A medical assistant leaves a patient's electronic D.) Health In- health record on the computer screen while they re- surance Portabili- trieve a paper for the printer. The assistant has violat- ty and Account- ed which of the following? ability Act (HIPPA) A.) Notice of Privacy Practices B.) Disclosure Authorization C.) Patient Care Partnership D.) Health Insurance Portability and Accountability Act 151. Which of the following findings should a medical B.) Repetitive be- assistant recognize as a characteristic of obses- haviors sive-compulsive disorder? A.) Anhedonia B.) Repetitive behaviors C.) Apathy D.) Excessive fear of an object 152. A medical assistant takes a patient's temperature. It C.) 38.3 C reads 101 F. Which of the following is the patient's disclosure restrictions? A.) 40 C B.) 35.1 C C.) 38.3 C D.) 37 C 153. According to HIPPA, which of the following actions A.) Releasing in- is subject to protected health information disclosure formation restrictions? A.) Releasing information B.) Storing information 37 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 C.) Archiving information D.) Encrypting information 154. Which of the following contains the mitral valve? D.) Cardiovascular system A.) Lymphatic system B.) Urinary system C.) DIgestive system D.) Cardiovascular system 155. A medical assistant is administering medicated ear C.) Down and drops to a 2-year-old patient. In which of the following back directions should the assistant gently pull the pinna to straighten the ear canal to instill the drops? A.) Up and back B.) Up and forward C.) Down and back D.) Down and forward 156. Which of the following actions should a medical as- A.) Speak slower sistant take to facilitate effective communication with to the patient an older patient who has moderate hearing loss? A.) Speak slower to the patient B.) Stand to the side of the patient when speaking C.) Avoid hand gestures when speaking to the patient D.) shout so the patient can hear 157. Which of the following information should a medical A.) collector's ini- assistant document on a specimen label? tials A.) Collector's initials B.) Technician's signature C.) Diagnosis D.) Provider's national provider identifier number 158. Which of the following actions should a medical as- A.) Invert the vial sistant take when preparing medication? prior to drawing up the medication 38 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 A.) Invert the vial prior to drawing up the medication B.) Draw up an amount of air equal to half of the medication dose C.) Invert the vial 5 to 10 times to mix the medication D.) Draw up the medication immediately after remov- ing the cap 159. Which of the following actions should a clinical med- C.) Press down ical assistant take to control a hemorrhage from a firmly over a pres- wound in a patient's leg? sure point A.) Cauterize the wound from the edges to center B.) Apply ice to the wound C.) Press down firmly over a pressure point D.) Lower the affected leg 160. A medical assistant is obtaining a guaiac slide from C.) Check the ex- a patient. Which of the following actions should the piration date of assistant take? the developing so- lution A.) Apply the whole bottle of developer to the test window B.) Open the test window on the front of the prepared test pack C.) Check the expiration date of the developing solu- tion D.) Spread a thick sample of fecal material onto the test slide 161. A medical assistant is performing a body fat mea- A.) Triceps surement on a patient. Which of the following areas should the assistant use to obtain an accurate mea- surement? A.) Triceps B.) Biceps C.) Infrailiac region D.) Gluteus maximus 162. 39 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 A medical assistant should identify that which of the B.) Removing a following tasks requires the use of gloves? Cyst A.) Obtaining a tympanic reading B.) Removing a Cyst C.) Administering a nebulizer treatment D.) Performing a visual acuity test 163. A provider asks a medical assistant to schedule C.) Ensure the pa- in-home physical therapy for a patient following hip tient understands surgery. Which of the following actions should the as- what services are sistant take to promote cooperation from the patient? needed and why A.) Ask if the patient has stairs or steps in their home B.) Assure the patient that physical therapy will be painless C.) Ensure the patient understands what services are needed and why D.) Identify the closest physical therapy provider 164. A patient who is feeling angry accuses the medical A.) Projection assistant of being angry. This is an example of which of the following defense mechanisms? A.) Projection B.) Repression C.) Displacement D.) Regression 165. A medical assistant in a provider's office is cleaning C.) Irrigate the a patient's jagged, contaminated wound. Which of the wound with sterile following actions should the assistant take? normal saline A.) Insert liquid bandage into the wound B.) Wash the wound with soap and warm water C.) Irrigate the wound with sterile normal saline D.) Apply microporous tape to the wound 166. After discussing treatment options with the provider, the patient states to the medical assistant that they 40 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 have additional concerns before proceeding. Which A.) Relay the in- of the following actions should the assistant take? formation to the provider A.) Relay the information to the provider B.) Reschedule the patient for another appointment C.) Ask another medical assistant to speak to the patient D.) Remind the patient the procedure is already scheduled 167. A medical assistant is preparing to measure a new- C.) Supine born's head circumference. The assistant should place the newborn in which of the following posi- tions? A.) Lateral semi-prone recumbent B.) Prone C.) Supine D.) Semi-Fowler's 168. Removal of debris and devitalized tissue from a A.) Debridement wound is known as which as the following? A.) Debridement B.) Cauterization C.) Sanitizing D.) Approximation 169. A medical assistant is preparing a patient for an EKG. C.) Supine The assistant should assist the patient into which of the following positions? A.) Left lateral B.) Lithotomy C.) Supine D.) Prone 170. Quality control testing of a glucometer is important B.) Promotes ac- for which of the following reasons? curate test results 41 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 A.) Provides patient safety B.) Promotes accurate test results C.) Ensures the cleanliness of the machine D.) Contributes to meeting HIPPA guidelines 171. Which of the following should a medical assistant use D.) Vaccine Infor- to provide vaccine-specific information that will help mation Statement the patient make an informed decision? (VIS) A.) National Vaccine Injury Compensation Program (VICP) B.) Vaccine Adverse Event Reporting System (VAERS) C.) National Childhood Vaccine Injury Act (NCVIA) D.) Vaccine Information Statement (VIS) 172. Which of the following is a step of the sanitization C.) Rinse the process? instrument under running water A.) Rinse the instrument with a 10% bleach solution B.) Soak the instrument in hot water C.) Rinse the instrument under running water D.) Soak the instrument in a 70% isopropyl, alcohol solution 173. Which of the following should a medical assistant D.) The patient re- note in a patient's electronic health record? ports they recent- ly developed a A.) The patient states that there is an error on their bill strawberry allergy B.) The patient reports the receptionist was rude to them C.) The patient states their insurance might be chang- ing soon D.) The patient reports they recently developed a strawberry allergy 174. The partner of a patient comes into the office de- D.) Advise them manding the know what the patient was seen for and that privacy regu- why they were charged for the visit. Which of the lations prevent re- following is the best way for the medical assistant to leasing patient in- 42 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 handle the situation when no medical records release formation regard- authorization form is on file? less of their rela- tionship to the pa- A.) Reassure them that they have nothing to worry tient about since their partner's visit was only a follow-up to a minor surgery B.) Verbally share the patient information with them since they are the subscriber on the patient's medical insurance C.) Instruct them to provide proof of identity prior to providing the requested information D.) Advise them that privacy regulations prevent re- leasing patient information regardless of their rela- tionship to the patient 175. Which of the following departments processes the B.) Microbiology cellophane (scotch) tape test? A.) Hematology B.) Microbiology C.) Chemistry D.) Blood bank 176. Which of the following medication routes does a med- C.) Transdermal ical assistant administer topically? A.) Subcutaneous B.) Intramuscular C.) Transdermal D.) Percutaneous 177. Which of the following methods should a medical as- D.) Position a sistant use when weighing a patient who has balance walker over the issues? scale A.) Have the patient sit in a chair on the scale B.) Have the patient hold on to the wall while weigh- ing 43 / 44  NHA CCMA certification test questions Study online at https://quizlet.com/_dyibp6 C.) Position a can on the scale between her feet D.) Position a walker over the scale 178. Which of the following actions should a medical as- B.) Hold the kid- sistant take when performing an eye irrigation using ney-shaped basin a bulb syringe? next to the eye to be irrigated A.) Hold the syringe 6 inches away from the eye B.) Hold the kidney-shaped basin next to the eye to be irrigated C.) Use cold irrigation solution D.) Direct the solution against the cornea 179. An 80-year-old patient who has a history of Parkin- A.) Somatic son's disease is scheduled for a routine EKG. Which tremor of the following artifacts will most likely be present on the EKG due to this condition? A.) Somatic tremor B.) AC INterference C.) Wandering baseline D.) 60-cycle interference 180. A medical assistant should use at least how many B.) Two patient identifiers to verify a patient's identity? A.) Zero B.) Two C.) Three D.) One 44 / 44