COMP 3020 Human-Computer Interaction I - IDEO Methods PDF
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Uploaded by MerryHeliotrope7646
Andrea Bunt
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Summary
This document contains a presentation on IDEO design methods for human-computer interaction. It covers topics like "Learn," "Look," "Ask," and "Try" methods. The presentation is focused on different user scenarios, including those with disabilities and age groups.
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COMP 3020: Human-Computer Interaction I IDEO: Learn / Try Andrea Bunt, with acknowledgements to Anthony Tang, James Young, Pourang Irani, Julie Kientz, Michael Terry, Saul Greenberg, Christopher Collins, Karyn Moffatt IDEO: Learn 2 LEARN from the facts you...
COMP 3020: Human-Computer Interaction I IDEO: Learn / Try Andrea Bunt, with acknowledgements to Anthony Tang, James Young, Pourang Irani, Julie Kientz, Michael Terry, Saul Greenberg, Christopher Collins, Karyn Moffatt IDEO: Learn 2 LEARN from the facts you gather 3 LEARN from your data Now that you have a huge stack of notes and ideas from all of your LOOKing and ASKing, it’s time to make some sense of the data Methods are intended to help you organize your thinking, and express it to help make it concrete and real 4 5 6 7 8 9 10 11 12 13 14 15 Learn: Takeaways Apply “Learn” techniques as a way to process the data you gather from “Ask” and “Look” Some learning tasks can help you figure out who to talk to for “Ask” and “Look” e.g., secondary research 16 IDEO:Try 17 TRY it yourself 18 IDEO Methods in the UCD Process Try Learn Look, Ask 19 20 https://www.wired.com/1999/10/the-philosophy-of-the-handheld/ 21 22 23 Empathy Tools in Vancouver Three teams: wheelchair team, double stroller (twins), and blurred glasses+wonky joints. Each assigned basic tasks. For example, go to the store and buy something; take the Skytrain station from one stop to another, etc. Result: Vancouver still kind of stinks for people who are not fully able-bodied. http://www.uxdesignstrategy.com/empathy-and- user-centered-design/ 24 Team Wheelchair: SkyTrain Bail 25 Team Wheelchair: SkyTrain Fail 26 Team Wheelchair: Bathroom Fail 27 Team Elderly 28 Team Elderly: Shopping Fail 29 Team Elderly: Shopping Fail 30 Why design for the most extreme conditions? The designs can benefit everyone 31 Today’s Messages - Try Apply “Try” techniques once you start getting ideas to test them early for their feasibility Can lead to more robust prototypes later Get to know your users by “doing” in addition to watching and asking. 32 Summary – Design Methods Choosing the right techniques can end up being trial and error Some will give you good insights, others might not Try to recognize early on if you're not learning anything and move on to something else You should triangulate Use multiple, complementary methods to gain both a broad and deep understanding from multiple angles 33
