Systems Thinking and Organizational Innovation PDF
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Asia Pacific Institute of Information Technology (APIIT)
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Summary
This document discusses systems thinking and its implications for modern organizations. It explores the basic characteristics of a system and how systems thinking can be applied to organizations to create a vision of the future and understand change within the complex human factors involved. It emphasizes the benefits of this approach, such as understanding the complex human factors behind change, identifying opportunities, and designing programs as conditions change.
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Digital Thinking and Innovation AICT106-4-2 Systems Thinking and Organizational Innovation Introduction This topic discusses about systems thinking and where it leads today’s organizations on the changing ground. AICT016-4-1 Digital Th...
Digital Thinking and Innovation AICT106-4-2 Systems Thinking and Organizational Innovation Introduction This topic discusses about systems thinking and where it leads today’s organizations on the changing ground. AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 2 Learning Outcomes for the Lecture At the end of this lecture you will be able to: – Explain systems thinking – Discuss how systems thinking can shape the future of today’s organization – Determine the benefits of systems thinking AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 3 Content Systems Thinking Basic Characteristics of a System Systems Thinking for Today’s Organizations AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 4 Mind Map AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 5 Group Discussion Watch and discuss the content of the video: – https://www.youtube.com/watch?v=GPW0j2Bo_eY AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 6 Learning Outcomes for the Lecture At the end of this lecture you will be able to: – Explain systems thinking – Discuss how systems thinking can shape the future of today’s organization – Determine the benefits of systems thinking AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 7 Systems Thinking Systems thinking is an approach to integration that is based on the belief that the component parts of a system will act differently when isolated from the system’s environment or other parts of the system. Systems thinking concerns an understanding of a system by examining the linkages and interactions between the elements that comprise the whole of the system. AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 8 Systems Thinking Systems thinking is not analysis – Where the best way to understand something is to break it down into bite-size, manageable pieces The problem arises when we use analysis mindlessly, assuming: – The world stands still as we study it – Puzzling situations will stand still while we break them into their component pieces – The relationships between the pieces aren’t important. AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 9 Systems Thinking Analysis therefore gives us a limited understanding of reality Complementing analytical thinking with systems thinking to help us expand our understanding – See the world around us in terms of wholes, rather than as single events, or “snapshots” of life; – See and sense how the parts of systems work together, rather than just see the parts as a collection of unrelated pieces; AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 10 Systems Thinking – See how the relationships between the elements in a system influence the patterns of behavior and events to which we react; – Understand that life is always moving and changing, rather than static; – Understand how one event can influence another—even if the second event occurs a long time after the first, and “far away” from the first; – Know that what we see happening around us depends on where we are in the system; AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 11 Systems Thinking – Challenge our own assumptions about how the world works (our mental models)—and become aware of how they limit us; – Think about both the long-term and the short-term impact of our and others’ actions; – Ask probing questions when things don’t turn out the way we planned. – In short: Systems thinking is a powerful approach to understand the nature of why situations are the way they are AND how to go improve results AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 12 “Surviving” Skill We try to make sense of the phenomena we perceive around us and our environment We then use our explanations to predict what may happen in the future Yet our explanations often contain misconceptions about causes and outcomes and incomplete or overly simple assumptions about how the world works When this happens, we struggle again and again with what seem like the same problems AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 13 “Surviving” Skill We take actions that we think will address fundamental problems, but often they never do, or they actually make the original problem worse. How do we get off this problem-solving treadmill? – Systems thinking can help AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 14 Learning Outcomes for the Lecture At the end of this lecture you will be able to: – Explain systems thinking – Discuss how systems thinking can shape the future of today’s organization – Determine the benefits of systems thinking AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 15 Systems Thinking for Today’s Organizations Systems thinking encourages practitioners to understand and analyse the contexts within which they operate – Allowing to design programmes as conditions on the ground change Helps practitioners bring together different stakeholders, especially with radically different backgrounds and perspectives – Easy to identify problems, increasing transformational change Benefits are: – explore new business opportunities – create compelling vision of the future – understand the complex human factors associated with change – re-design broken systems. AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 16 Summary Systems Thinking Systems Thinking for Today’s Organizations Benefits of Systems Thinking AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 17 Questions and Answer Q&A AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 18 Next Lecture The Internet AICT016-4-1 Digital Thinking and Innovation Systems Thinking and Organizational Innovation SLIDE 19