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## Interaction Model The Interaction Model is a two-directional process that incorporates feedback into the communication between the sender and the receiver. It includes both verbal and nonverbal communication and considers the cognitions of both the sender and the receiver. - **Cognitions** infl...

## Interaction Model The Interaction Model is a two-directional process that incorporates feedback into the communication between the sender and the receiver. It includes both verbal and nonverbal communication and considers the cognitions of both the sender and the receiver. - **Cognitions** influence your behavior when communicating. - **Cognitive Complexity** is the ability to consider multiple scenarios and formulate multiple interpretations. - **Cultural Influence** determines which messages are considered appropriate and effective. - **Situational Context** is your environment. - **Relational Context** is the history of the relationship between the communicators. ## Competent Communication Model The Competent Communication Model includes feedback and shows communication as an ongoing transaction. - **Relational history** complicates matters because it influences how you talk to someone. - **Cultural context** also influences communication. ## Behavioral Flexibility The ability to shift between a range of different behaviors depending on the situation. ## Cognitions Cognitions are the thoughts that each communicator is influenced by, including their understanding and awareness of themselves and others.