Salesforce Design Principles and Questions PDF

C. Add the reports to Global Actions for quick access from any page. 148. Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction....

C. Add the reports to Global Actions for quick access from any page. 148. Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction. Which additional elements) would be essential? A. User interface planning B. Training and support planning C. Voice and tone planning 149. Service agents are complaining that the new custom object to track reservations has too many fields and is cluttering their layouts. Al of the fields are necessary, but they would like ot display fields and sections of the record as individual components on the page layout with visibility depending on where they are in the reservation process. Which feature should be recommended? A. Dynamic Forms B. In-App Guidance C. Flow Builder 150. A UX Designer is in the process of designing a new page layout for a custom object in Salesforce. How should the designer ensure the best end-user experience? A. Group similar fields using sections. B. Include all potentially useful fields. C. Make field labels and API names identical. 151. Which elements of visual design should be used to better translate style and branding guidelines? A. Typography, Color, Imagery B. Wireframes, Personas, Blueprints C. Sketching, Wireframes, Storyboards 152. What are Salesforce's core design principles when making design decisions? A. Effortless, Insightful, Attentive, Humble B. Clarity, Efficiency, Consistency, Beauty