Set-4-32 PDF - UX Design Questions

How should the designer help mitigate pushback from developers? A. Share research notes from previous projects with them. B. Get buy-in from the development lead first and let them persuade others. C. Work together on setting up UX indicators 134. A UX Designer has created two different user inte...

How should the designer help mitigate pushback from developers? A. Share research notes from previous projects with them. B. Get buy-in from the development lead first and let them persuade others. C. Work together on setting up UX indicators 134. A UX Designer has created two different user interface designs for a new marketing landing page expected to have several thousand visitors. The landing page has a contact form on it, and the designer wants to know which design produces the most form completions. Which testing method should be used? A. Eyetracking B. Field Studies C. A/B Testing 135. A UX Designer at Cloud Kicks (CK) recommends a Salesforce Console application for CK's service representatives. The service representatives work on multiple support cases per hour, accessing them via queues, calls, or live chat. Which console navigation feature would NOT be relevant to the designer's recommendation? A. Split view shows a list view at the same time as user's workspace. B. Multiple subtabs can be opened beneath a single parent record. C. Lower-resolution monitors will have a better user experience. 136. Cloud Kicks wants its Discovery team to help explain the relationships between process steps and business teams. Which type of process map should they produce? A. Cross-Functional Map B. Detailed Process Map C. Journey Map 137. Cloud Kicks wants to drive engagement on its website. Which Salesforce feature should boost B2C engagement? A. Marketing Cloud Personalization B. Experience Cloud C. Marketing Cloud Account Engagement