Cloud Kicks Salesforce Questions PDF

C. Using existing Lightning Components such as the card or page header 92. Cloud Kicks has identified that users are getting anxious over a multiple-step custom Screen Flow with no way of visualizing its completeness. What should be done to improve the user experience? A. Create a Progress Indica...

C. Using existing Lightning Components such as the card or page header 92. Cloud Kicks has identified that users are getting anxious over a multiple-step custom Screen Flow with no way of visualizing its completeness. What should be done to improve the user experience? A. Create a Progress Indicator component that displays the flow's relevant stages. B. Configure a Status Tracker component to show all possible stages. C. Set up a Salesforce Path with Guidance for Success. 93. Which would be considered a responsive design best practice? A. Specifying breakpoint sizes. B. Using interaction models. C. Creating a mobile specific site. 94. Cloud Kicks has asked its UX Designer to optimize Salesforce to help the IT help desk team quickly resolve the team's queued Cases. What Salesforce-based approach should be recommended to quickly show the appropriate cases to IT help desk team members? A. Add a Case Assignment component to the team's home page configured to show cases assigned to the logged in team member. B. Add a List View component to the home page configured to show a custom list view filtered to show assigned and open cases. C. Add a Case Inbox component to the home page configured to show assigned and open cases. 95. Cloud Kicks' research team provides its UX Designer with a readout stating the design for the solution does not properly account for use by visually impaired people. How should the design be updated? A. Design a separate version of the portal for visually impaired people. B. Optimize for color contrast-ratio and screen-reading technology. C. Ensure Health Insurance Portability and Accountability Act (HIPAA) standards and guidelines are followed. 96. The Service team at Cloud Kicks has complained about having too many list views available, making it hard to find the relevant ones.