Set-4-1 PDF - Exam Questions
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Summary
This document contains a set of exam-style questions on topics related to user interface design, user experience design, and business processes. The questions cover topics such as responsive design, Salesforce Lightning Design System, and how to handle user feedback.
Full Transcript
1 of 60. Cloud Kicks wants to create a site for its customers to manage events regardless of the device they are using. Which best practice should be used to provide this experience? A. Create a responsive user interface. B. Develop a separate native mobile app for Android and iOS. C. Launch two...
1 of 60. Cloud Kicks wants to create a site for its customers to manage events regardless of the device they are using. Which best practice should be used to provide this experience? A. Create a responsive user interface. B. Develop a separate native mobile app for Android and iOS. C. Launch two different interfaces from the same page. 2 of 60. Which part of the Salesforce Lightning Design System (SLDS) should be used to create visual consistency with regard to alignments, grids, spacing, and typography? A. Component Blueprints B. BEM Naming Classes C. Utility Classes 3 of 60. A UX Designer has completed usability testing on a newly designed case management system and has gathered many observations from the test participants. What should the UX Designer consider while presenting the findings? A. Be specific about the issues testers encountered. B. Report only the new issues, and omit already known bugs. C. Include the names of participants in the report. 4 of 60. A UX Designer is asked to build a solution in Salesforce to accommodate a call center's process and make it easier for them to log complaints. How should the designer illustrate the existing process, including the pain points and opportunities? A. Observe the complaints process and create a business process diagram. B. Observe the complaints process and create a journey map. C. Observe the complaints process and create a prototype.
