Oral Communication Reviewer PDF

Summary

This document provides an overview of oral communication, covering its definition, the process involved, and several communication models. It touches on the concepts of sender, receiver, message, channel, feedback and noise. It also includes a brief look at non-verbal communication such as body language and other factors.

Full Transcript

**Oral Communication Reviewer** **LESSON 1: DEFINITION OF ORAL COMMUNICATION** **Communication** - Involves creating and sharing of meaning. - Composed of individuals trying to make sense of their experience. **Oral Communication** - This is the process consisting of sound representation...

**Oral Communication Reviewer** **LESSON 1: DEFINITION OF ORAL COMMUNICATION** **Communication** - Involves creating and sharing of meaning. - Composed of individuals trying to make sense of their experience. **Oral Communication** - This is the process consisting of sound representation which involves speaking and listening. **LESSON 2: THE PROCESS OF COMMUNICATION** **When does communication process happen?** - It happen mutually between and among people through as identified stimulus. **STIMULUS** - Anything that triggers a response in a nervous system or the innate emotions of a person. **Stage 1** - Presence of Stimulus **Stage 2** - The Brain Receives the Idea. **Stage 3** - The Ideas are encoded into language symbols **Stage 4** - The Speaker is Now Ready to Externalize his/her Thoughts **Stage 5** - The Message is Transmitted through Sound Waves. **Stage 6** - The Message is being bought to the Receiver. **LESSON 3: 6 ELEMENTS OF COMMUNICATION** **Sender/Speaker** - The first person to start the conversation. **Receiver/Listener** - The one who decodes the messages **Message** - This is the most vital in communication. - These may be verbal or non-verbal - Using abstract Ideas may cause some complications. **Non-Verbal Symbols are Ways of Conveying Messages.** 1. Body Movements 2. Postures 3. Facial Expression 4. Gestures 5. Vocal Tunes **Channel** - It is the route travel by the message between the sender and the receiver. **Feedback** - It is the reaction observed in both the sender and the receiver. **Noise** - It is the presence of disturbing factors that may lead to misunderstanding of the message. **Psychological Noise** 1. Trauma 2. Depression **Setting** - It is the venue of communication. **LESSON 4: MODEL OF COMMUNICATION** **Communication Models** - These are illustrations of how communication really occurs that will aid us to have a better idea of the process of communication. **Aristotle's Model** - It is the simplest model which states there are only three elements - There is no two-way process - Speaker Centered **SENDER -- message- RECEIVER** **Wendel Johnson's Model** - According to Romeo and Eugenio (1997) **EVENTS OR SOURCE STIMULATION- SENSORY STIMULATION- PRE-VERBAL NEUROPHYSIOLOGICAL STATE- TRANSFORMATION OF PRE-VERBAL IN SYMBOLIC FORM- VERBAL FORMULATION** **Berlo's Model** - David Berlo uses the S-M-C-R as the key to the components of communication **S-** Source of Communication **M-** Message **C-** Channel **R-** Receiver **S** **M** **C** **R** --------------------- ----------- ---------- --------------- Communication Skill Elements Seeing Communication Treatment Touching Attitudes Knowledge Structure Hearing Knowledge Social System Content Smelling Social System Hearing Culture **Helical Model of Communication** - Frank Dance, Emphasized the role of communication problems, A Helix is compared to the evolution of communication as a human process, From before birth to a moment in the present. The Cylindrical or conial shape shows that communication is evolutionary because it can be viewed from a broad perspective. **Schramm's Model** **Message** **Encoder Decoder** **Interpreter Interpreter** **Decoder Encoder** **Message** **LESSON 5: VERBAL AND NON-VERBAL COMMUNICATION** **Non-Verbal Communication** - This is form of sharing idea, insights, information, experiences, etc. Without the use of words - Body Movements - Facial Expressions - Physical Appearance - Gestures - Tone of Voice **The Type of Non-Verbal Communication** 1. **Body Movements** - These are also known as body kinesthetics. a. **Emblems** - These are body movements which have direct translation into words. b. **Illustration** - These are used to accent, emphasize, or reinforce words. c. **Regulations** - An Instructor may point the student giving him the signal to recite. d. **Display of Feeling** - A person's face and body movement may convey now intense emotions is; as in tight hug may signify an intimate relationship. e. **Adaptors** - Usually, these implied meaning that the speaker would like to mean. - Indirect 2. **Paralanguage** - This refers to the ways of saying something. **Rate** - Speed of speaking **Pitch** - Highness **Volume** - Loudness **Quality** - Pleasing or unpleasing sound. **These factors are the meaning of communication situations.** 3. **Body Types** - These can also communicate a message. Wells and Suigel, in their researchers, found out the following a. **Ectomorphs (Thin people)** - Ambitious, younger, more suspicious of others, more tensed and nervous, more inclined to be more difficult, mor pessimistic and quiter. b. **Endomorphs (Fat people)** - More fashionable, lazier, weaker, more talkative, older, more-warm-hearted, and sympathetic, more good-natured, agreeable, more dependent on others and more trusting. c. **Mesomorphs (Athletic people)** - Stronger, more adventurous, more matured, mor reliant, younger, and taller. 4. **Attractiveness** - This can get more positive response than those who are perceived not to be attractive. 5. **Body Adornment** - This involves clothing, make up, jewelry and hairstyle. 6. **Space and Distance** - It is studied as proxemics a. **Intimate Distance** - In this situation, people are in direct contact with each other or are in no more than 18 inches apart as in a mother and child. b. **Personal Distance** - People may stay anywhere from 18 inches to 4 feet from each other as in casual and personal conversation. c. **Social Distance** - When talking to people unknown to the speaker, he must keep distance of 4 to 12 feet. This is mostly done in persona business d. **Public Distance** - 12 feet and above used in public speaking 7. **Touch** - This kind of touch used in communication reflects meaning about the relationship between the sender and receiver. 8. **Time** - Two kinds of people based in time: punctual and late **LESSON 6: EFFECTIVE COMMUNICATION SKILLS** - It is a system of knowledge, beliefs, values, customs, and behaviors that are acquired, shared, and used by members. **Intercultural Communication** - It is a form of communication that aims to impart information, ideas, insights an opinions across various culture and social communities. - **Intercultural Communication** studies situations where people from different cultural backgrounds interact on social attributes, thought patterns, significant customs, and language. - **Cross-Cultural Communication** should not be used interchangeably with intercultural communication. - **Cross-Cultural Communication** refers to the process of understanding how people from different places, act, communicate and perceived the world around them. **Challenges in Intercultural Communication** 1. **Message Transmission** - When the receiver is a person from different culture, he uses information from his culture and the interpretation may be different from the speaker. 2. **Attribution** - It is the process where people look for an explanation of another person's behavior. When a person does not understand another, he usually blames the confusions on the other's stupidity, deceit or craziness." **Principles Applied in Intercultural Communication** 1. **Cultural Convergence** - In a relatively close social system in which communication among members is unrestricted, the system as a whole will tend to converge over time toward a state of greater cultural uniformity. - The system will tend to diverge toward diversity when communication is restricted. 2. **Communication Accommodation Theory** - This Theory focuses on linguistic strategies to decrease or increase communicative distances. 3. **Intercultural Adaptation** - This theory is designed to explain how communicators adapt to each other in "purpose-related encounters", at which cultural factors need to be incorporated. 4. **Co-cultural Theory** - It refers to interactions among underrepresented and dominant group members. **LESSON 7: INTERCULTURAL COMMUNICATION** **FUNCTIONS OF COMMUNICATION** - Communication as an activity serves a function. - Functions of communication refers to how we use language for different purpose. 1. **Regulation/Control** - Communication regulates or control. - Every situation follow certain rules and regulations in which the main objective is to take control of every situation. 2. **Social Interaction** - Major function of communication. - This helps to maintaining individual, societal or organizational stability and identity. 3. **Motivation** - Communication motivates. It may be internal and external. - Internal motivation is personal. - External Motivation emanates from the people surrounding a person. 4. **Information Function** - Communication informs. Everyday many things happen. We are informed in different ways. 5. **Emotional Expression.** - Communication expresses one's emotion, In communication we can express different emotions anger, happiness, guilt, etc.

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