Nonverbal Communication Lecture PDF

Nonverbal Communication Lecture 1- Basics 2 How do we get inside his head? 3 How do we get inside his head? Given that all we have is this? 4 How do we get inside his head? Face...

Nonverbal Communication Lecture 1- Basics 2 How do we get inside his head? 3 How do we get inside his head? Given that all we have is this? 4 How do we get inside his head? Face Voice - Words - Style - Tone Body 5 1. What is NV Communication? A. Working definition: “ Nonverbal communication designates all those human responses which are NOT described as overtly manifested words (either spoken or written).” - Knapp, 1972 6 Definition: 1. NV Behavior vs. NV Communication 2. What it includes 3. What it excludes 7 Definition: 1. NV Behavior vs. NV Communication NV Communication is the superordinate category Nonverbal Communication NV behavior sub-category 2. What it includes 3. What it excludes Artifact Behavior Space Appearance 8 Definition: 1. NV Behavior vs. NV Communication NV Communication is the superordinate category NV behavior sub-category 2. What it includes Body language, design, space, appearance, clothes, etc. 3. What it excludes 9 This Photo by Unknown Author is licensed under CC BY-SA 10  You are such an idiot 11 12 Definition: 1. NV Behavior vs. NV Communication NV Communication is the superordinate category NV behavior sub-category 2. What it includes Body language, design, space, appearance, clothes, etc. 3. What it excludes The words, spoken or written 13 2. Historical examples A. Theophrastus Greek 31 types of men (the penurious man) (the sanguine man) 14 B. Chinese face analysis 15 C. Hindu Vedas “ He does not answer questions, or they are evasive answers; he speaks nonsense, rubs the great toe along the ground, and shivers; his face is discolored; he rubs the roots of his hair with his fingers;” (Wise, 1860; p. 394) 16 D. West African (the Chief) The ability to move the audience’s emotions through speech tones 17 E. Modern interest The Naked Ape (1967) Desmond Morris 11 weeks top selling nonfiction book Body Language (1970) Julius Fast Another top 10 best selling book 18 You might have heard from popular media: 93% of communication is nonverbal!!! 19 You might have heard from popular media: 93% of communication is nonverbal!!! Why do people say that??? 20 You might have heard from popular media: 93% of communication is nonverbal!!! Why do people say that??? Blame (Don’t!) Albert Mehrabian 21 Albert Mehrabian’s does a study, and finds: 7% of meaning in the words that are spoken 38% of meaning is paralinguistic 55% of meaning is in facial expression 22 Albert Mehrabian’s does a study, and finds: 7% of meaning in the words that are spoken 38% of meaning is paralinguistic 55% of meaning is in facial expression Buuuutttt… let’s take a closer look: 23 Albert Mehrabian’s does a study, and finds: 7% of meaning in the words that are spoken 38% of meaning is paralinguistic 55% of meaning is in facial expression I’m Speak “I’m angry” or “I’m happy” Happy! With angry tone, happy tone, sad tone, etc. Or with angry expression, happy expression etc. 24 Albert Mehrabian’s does a study, and finds: 7% of meaning in the words that are spoken 38% of meaning is paralinguistic 55% of meaning is in facial expression Thus- is 93% of our communication Nonverbal? For this particular study? Yes. For day to day life always? NO! Thus, NOT QUITE TRUE!!! (Mehrabian agrees!) 25 3. Functional Classification of Nonverbal Communication: A. Harrison (1973) 1. Define, condition, and constrain the system 2. Regulate the system 3. Communicate content 26 3. Functional Classification of Nonverbal Communication: A. Harrison (1973) 1. Define, condition, and constrain the system 27 3. Functional Classification of Nonverbal Communication: A. Harrison (1973) 1. Define, condition, and constrain the system 28 3. Functional Classification of Nonverbal Communication: A. Harrison (1973) 2. Regulate the system 29 3. Functional Classification of Nonverbal Communication: A. Harrison (1973) 1. Define, condition, and constrain the system 2. Regulate the system 3. Communicate content 30 4. Relation to verbal communication A. Ekman & Friesen (1969) 1. Repetition 2. Substitution Come here! 3. Contradict 4. Complement 5. Accent 6. Regulate 31 4. Relation to verbal communication A. Ekman & Friesen (1969) 1. Repetition 2. Substitution (no words) 3. Contradict 4. Complement 5. Accent 6. Regulate 32 4. Relation to verbal communication A. Ekman & Friesen (1969) 1. Repetition 2. Substitution 3. Contradict 4. Complement 5. Accent 6. Regulate 33 4. Relation to verbal communication A. Ekman & Friesen (1969) 1. Repetition 2. Substitution I’m tired 3. Contradict 4. Complement 5. Accent 6. Regulate 34 4. Relation to verbal communication A. Ekman & Friesen (1969) 1. Repetition 2. Substitution 3. Contradict 4. Complement 5. Accent 6. Regulate 35 4. Relation to verbal communication A. Ekman & Friesen (1969) 1. Repetition 2. Substitution 3. Contradict 4. Complement 5. Accent 6. Regulate 36 5. Structure & Properties of nonverbal messages A. Rule Bound- almost like language B. Intentionality C. Awareness D. Covert v. Overt E. Control F. Public v. Private 37 5. Structure & Properties of nonverbal messages A. Rule Bound- almost like language “Zoo we the to went” vs “We went to the zoo” 38 5. Structure & Properties of nonverbal messages A. Rule Bound- almost like language “Zoo we the to went” vs “We went to the zoo” Nonverbal has rules too… Think about touch… 39 5. Structure & Properties of nonverbal messages A. Rule Bound B. Intentionality- NV is less intentional C. Awareness D. Covert v. Overt E. Control F. Public v. Private 40 5. Structure & Properties of nonverbal messages A. Rule Bound B. Intentionality C. Awareness – NV less aware D. Covert v. Overt E. Control F. Public v. Private 41 5. Structure & Properties of nonverbal messages A. Rule Bound B. Intentionality C. Awareness D. Covert v. Overt – NV more covertly learned E. Control F. Public v. Private 42 5. Structure & Properties of nonverbal messages A. Rule Bound B. Intentionality C. Awareness D. Covert v. Overt E. Control – NV less controlled F. Public v. Private 43 5. Structure & Properties of nonverbal messages A. Rule Bound B. Intentionality C. Awareness D. Covert v. Overt E. Control F. Public v. Private – NV used to be more private, although that’s changing 44 6. Sources of Nonverbal messages A. Environment B. Physical Appearance C. Proxemics D. Body motion of kinesics 45 6. Sources of Nonverbal messages A. Environment 46 6. Sources of Nonverbal messages B. Physical Appearance 47 6. Sources of Nonverbal messages C. Proxemics- Use of space 48 6. Sources of Nonverbal messages D. Body motion of kinesics 1. Gestures 2. Postures 3. Touching behavior 4. Facial expressions 5. Eye behavior 6. Paralanguage - “channels” 49 6. Sources of Nonverbal messages D. Body motion of kinesics 1. Gestures 2. Postures 3. Touching behavior 4. Facial expressions 5. Eye behavior 6. Paralanguage - “channels” 50 6. Sources of Nonverbal messages D. Body motion of kinesics 1. Gestures 2. Postures 3. Touching behavior 4. Facial expressions 5. Eye behavior 6. Paralanguage - “channels” 51 6. Sources of Nonverbal messages D. Body motion of kinesics 1. Gestures 2. Postures 3. Touching behavior 4. Facial expressions 5. Eye behavior 6. Paralanguage - “channels” 52 6. Sources of Nonverbal messages D. Body motion of kinesics 1. Gestures 2. Postures 3. Touching behavior 4. Facial expressions 5. Eye behavior 6. Paralanguage - “channels” 53 6. Sources of Nonverbal messages D. Body motion of kinesics 1. Gestures 2. Postures 3. Touching behavior 4. Facial expressions 5. Eye behavior 6. Paralanguage - “channels” 54 55